Latches/locks/linkage Problems of Ford Edge - part 1

The contact's father owns a 2014 Ford Edge. The contact stated that while he was driving at approximately 65 mph, the "door open" alarm and chime was sounding, indicating that the driver's side door was open. The contact observed that the driver's side door was closed. The contact pulled off the highway, stopped the vehicle, and turned off and restarted the vehicle several times and the alarm turned off. The contact stated that her father related that the failure was recurring and additionally, the door locks were unlocking independently, and that the driver's side door keypad was constantly illuminated, causing the battery to be drained. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 190,000.

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The contact owns a 2013 Ford Edge. The contact stated that upon entering the vehicle, the door-ajar warning light illuminated, after which the message, "please shift to park" was displayed. The contact also stated that the interior lights remained illuminated continuously, greatly reducing nighttime visibility due to interior light reflections. The vehicle was taken to the dealer, who diagnosed a failure with the door switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to customer satisfaction program: 19n09. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 56,000.

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The contact owns a 2024 Ford Edge. The contact stated that while attempting to close the rear hatch, she became aware that the door failed to latch securely. No warning lights were illuminated. The vehicle was taken to the dealer, who was able to duplicate the failure but determined that the vehicle was operating as intended. The contact was informed that the hatch failed to close due to the vehicle being parked on an uneven surface. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 7,000.

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The contact owns a 2013 Ford Edge. The contact stated that upon entering the vehicle, she became aware that the driver's side door had not latched properly. Upon entering the vehicle, the contact observed that the abs warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that the front brake rotors were cracked. Additionally, the vehicle was diagnosed with a door check arm failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA action number: pe16012 (latches, locks, linkages, interior lighting). The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 100,000.

The contact owns a 2023 Ford Edge. The liftgate in the rear of the vehicle activates whenever they would lean against the rear bumper of the vehicle. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact was referred to the NHTSA hotline to file a complaint. The failure mileage was 6,915.

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The contact owns a 2012 Ford Edge. The contact stated that on numerous occasions the door ajar warning light intermittently illuminated while all the doors were properly closed. The contact then stated that the navigation system and the rear-view camera intermittently displayed a distorted or a blank screen. Additionally, the contact stated that the theft system alarm started to malfunction and inadvertently activated. As a result, the battery failed. The vehicle was taken to the dealer where it was diagnosed that the open-door sensor circuit failed, and the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and transferred to the NHTSA hotline. The failure mileage was approximately 151,193.

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The contact owns a 2013 Ford Edge. The contact stated that while operating the vehicle, the door ajar message was displayed. The contact stated that the front and rear driver’s side doors were unsecured. During the failure, the car alarm activated, and the interior dome light remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 88,000.

The contact owns a 2014 Ford Edge. The contact stated that all four windows failed to operate as needed. Additionally, the front driver's side door warning light illuminated indicating that the front driver's side door was open however, the door was securely closed. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable.

The contact owns a 2015 Ford Edge. The contact stated that the rear trunk door would intermittently fail to open and on other occasions would not stay closed. The vehicle was taken to the local dealer who inspected the vehicle but no service was performed. After retrieving the vehicle, the contact discovered that the doors on the vehicle could no longer be opened using the key fob or while using the key manually. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 68,000.

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The contact owns a 2012 Ford Edge. The contact stated that the front driver's side and passenger's side door latches failed to close the doors securely; causing the interior cabin light to remain illuminated. The failure caused the battery to be drained. The contact stated that the battery was replaced three times. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 140,000.

Tl the contact owns a 2013 Ford Edge. While driving various speeds or while the vehicle was stationary, there was a strong odor of fuel detected inside the vehicle and the ignition fuel warning indicator illuminated. The contact also mentioned that the passenger side door ajar warning indicator illuminated when the door was completely closed. Furthermore, the passenger door did not lock. The vehicle was taken to jordan Ford (13010 I-35, live oak, TX 78233, (210) 653-3673) where it was diagnosed that the fuel line needed to be replaced before it caught fire. Also, the half shaft needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14v002000 (fuel system, gasoline). The manufacturer was made aware of the failure. The failure mileage was 115,000.

Tl the contact owns a 2013 Ford Edge. While driving various speeds, the door ajar warning indicator illuminated. The contact also stated that the rear passenger door independently unlocked. The dealer and manufacturer were not contacted. The failure mileage was approximately 68,000.

The contact owns a 2013 Ford Edge. While driving various speeds, the door ajar warning indicator illuminated continuously. The indicator dimmed after hitting a bump in the road. The vehicle was taken to a dealer where it was diagnosed that the door lock mechanism needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000. The VIN was not provided.

This is for a 2013 Ford Edge sel awd model, recently the driver's door ajar indicator keeps coming on , and interior lights on with it, slamming the door a few times , sometimes corrects it. But it is an ongoing issue, and seems to be getting more and more frequent, very annoying, and if it does it upon leaving the vehicle parked , interior lights stay on and run down the battery. While driving it sometimes comes on, and unlocks the doors, because it thinks this door is ajar, when in fact the door is closed tight. Ford should recall and fix this issue, apparently it's been going on for years with several different models, and they want more than $400 to repair their faulty switch issue.

The contact owns a 2013 Ford Edge. While driving at any speed, the dome light remained illuminated. Also, while idling at any stop, the vehicle beeped and the door ajar indicator illuminated. Additionally, the contact stated that the door locks did not lock. The failures were not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.

The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning indicator randomly flashed and all four doors failed to lock appropriately when necessary. In addition, upon exiting the vehicle, the dome light remained illuminated and the contact had to close the doors several times to get the light to dim. The vehicle was taken to the dealer for diagnostic testing, but not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2011 Ford Edge. The contact stated that the “driver's door ajar” warning light was illuminated even though the door was securely closed and locked. The vehicle was taken to the dealer, who diagnosed that the door latch had failed and needed to be replaced. The vehicle was repaired. The contact stated that approximately one year later, the failure reoccurred with the passenger’s side door. The warning light caused the interior light to remain illuminated and the alarm to activate intermittently. The vehicle was returned to the dealer who diagnosed the vehicle and determined that the door latch on the passenger’s side door had failed and needed to be replaced. The vehicle was scheduled to be repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was unknown.

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The contact owns a 2013 Ford Edge. While the vehicle was stationary, the door ajar indicator remained illuminated. In addition, none of the doors would lock when prompted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.

The contact owns a 2011 Ford Edge. The contact stated that the front driver's side door ajar warning light illuminated whether the door was closed hard or softly. While traveling 10 mph, the contact stated that the automatic locking feature failed. The contact also stated that the warning light illuminated, causing the battery to deplete. The approximate failure mileage was 55,000.

The contact owns a 2013 Ford Edge. While the vehicle was parked, the door ajar warning light illuminated. In addition, all the doors failed to remain locked. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.

The contact owns a 2013 Ford Edge. While parked, the door ajar warning light for the front driver side door illuminated when the door was properly closed. The failure occurred constantly. The vehicle was not diagnosed nor repair. The manufacturer was not made aware of the failure. The failure mileage was 32,000.

Attempted to lock door after 'door ajar' chimed on. Slammed door several times but the warning did not go away. Drove to work like this and the doors didn't lock after going 10mph. This occurs everyday. I don't know if my door will open if involved in an accident or what. Nothing has been corrected as of this writing.

The contact owns a 2012 Ford Edge. The contact stated that the driver side door ajar warning light illuminated while the door was closed. The contact mentioned that the doors only locked manually. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.

The contact owns a 2012 Ford Edge. When starting the vehicle, the door ajar warning indicator illuminated and the interior lights failed to deactivate. The contact mentioned that the failure caused the battery to fail. In addition, children seated in the rear seats were able to open the doors when child lock was activated. The vehicle was not diagnosed or repaired. The VIN was not included NHTSA campaign number: 15v246000(latches/locks/linkages). The manufacturer was notified of the failure. The approximate failure mileage was 32,000.

The contact owns a 2013 Ford Edge. The contact stated that the driver side door did not lock and the door ajar warning light remained illuminated. The failure recurred daily. The contact had to open and close the door numerous times before it finally locked. The vehicle was taken to a dealer where it was diagnosed that the door lock needed to be replaced. The manufacturer was not notified of the issue. The VIN was unavailable. The failure mileage was unknown.

The contact owns a 2013 Ford Edge. Upon starting the vehicle, the doors would not lock and the door ajar warning light illuminated on the instrument panel. The driver side door was not locked. The failure occurred every time the contact entered the vehicle. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 47,000.

The contact owns a 2011 Ford Edge. While in park, the contact closed the front driver side door; however, the door failed to automatically lock and the interior dome light remained illuminated. The door ajar warning light also illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 50,000.

The contact owns a 2013 Ford Edge. While driving at a low speed, the doors failed to automatically lock. In addition, the door ajar warning light illuminated even though all the doors were closed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000. The VIN was unavailable.

The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light and dome light illuminated continuously. The contact mentioned that the doors failed to lock while the vehicle was in motion. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2011 Ford Edge. The contact stated that the door ajar indicator remained illuminated after the doors were closed. As a result, the interior lighting remained illuminated and the automatic locks malfunctioned while driving. The vehicle was taken to the dealer but no diagnostic testing was performed. No repairs were made to the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 55,299.

The contact owns a 2011 Ford Edge. The contact stated that the doors failed to lock while driving at various speeds. In addition, the door ajar warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.

The contact owns a 2012 Ford Edge. The contact stated that after entering the vehicle, the door ajar warning light illuminated constantly. The vehicle was taken to the dealer where it was found that the driver's side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 71,000. Upadated 04/29/14 MA the consumer stated the doors will not lock with the key in the ignition, the interior lights would stay on at night and occasionally after the key is removed, lastly, after a stop warning lights would flash and a distracting dinging sound would start while driving. Updated 5/2/2014.

The contact owns a 2011 Ford Edge. The contact stated that the door sensors were malfunctioning and the doors would lock independently. The failure was recurring over a three month period. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 54,467.

The contact owns a 2011 Ford Edge. The contact stated that the driver's door ajar warning light remained illuminated. The contact mentioned that occasionally the drivers door was able to be locked however the door unlocked independently when the vehicle was in motion. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,000 and the approximate current mileage was 65,000.

The contact owns a 2011 Ford Edge. The contact stated that the door handle inside of the driver's door fractured. The vehicle was taken to the dealer for inspection. The vehicle failure was not diagnosed or repaired. The manufacturer was notified of the incident. The approximate failure mileage was 35,538. Updated 12-30-13.