Doors Lock Problems of Ford Edge

The contact owns a 2013 Ford Edge. The contact stated while driving 35 mph, the door ajar warning light illuminated while none of the doors were opened. The contact stated that the failure persisted, causing the interior lights to remain illuminated while the vehicle was parked and turned off. The contact stated that the interior lights turned off after the battery was disconnected. The vehicle was taken to an independent mechanic, but the vehicle could not be diagnosed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 158,000.

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The contact owns a 2012 Ford Edge. The contact stated that the door failed to close and lock securely. The door ajar message was displayed. The battery was drained due to the failure. The vehicle was taken to the local dealer, but vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 220,000.

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