Forward Collision Avoidance Problems of Ford Edge

The contact owns a 2020 Ford Edge. The contact stated that while starting the vehicle, the pre-collision control activation notification failed to display for approximately 2 minutes after starting to drive. The pre-collision notification flashed a warning sign with a red wrench informing the driver to see owner’s manual. While driving at various speeds, the forward collision avoidance system activated unintendedly, which caused the system to take control of the vehicle. While the system was activated, the accelerator and brake pedals showed great resistance while being depressed and the vehicle was difficult to steer. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 89,871.

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The contact owns a 2021 Ford escape. The contact received notification of NHTSA campaign number: 25v315000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment center screen blacked out intermittently. A message indicating that a blocked cylinder was causing the cruise control to fail to engage was displayed on the infotainment center. The contact stated that the cruise control would disengage independently after approximately two minutes. Additionally, the contact stated that the forward collision avoidance: automatic emergency braking and other collision mitigation systems failed to function as needed while driving. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. A second dealer was contacted, chiefland Ford (916 n young blvd, chiefland, FL 32626) and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.

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The contact owns 2021 Ford Edge. The contact stated while wife was driving the vehicle at 35 mph, a vehicle abruptly stopped in front her which caused her to rear end the vehicle. The airbags did not deploy upon impact. The contact nor the other driver were injured in the accident. A police report was filed. The contact arrived at the scene, tied a strap to the hood of the vehicle and drove the vehicle home. The contact stated that the forward collision avoidance feature failed to operate as needed on the vehicle. The contact was able to drive the vehicle to a dealer where it remained in their possession. The manufacturer had been notified and offered no assistance in relation to the failure. The vehicle had yet to be repaired. The failure mileage was 400.

The contact owns a 2020 Ford Edge. The contact stated that after the dealer overfilled the engine oil during an oil change, there was smoke coming from the rear end of the vehicle while driving. The vehicle was taken back to the dealer, and the engine oil was changed a second time. The contact stated that after the dealer redid the oil change, the "pre-collision assist not available" message displayed on the Ford app. Additionally, the vehicle lost motive power while driving. The "power train malfunction" message was displayed, and the air bag warning light was illuminated. The vehicle was then taken to ken garff Ford ft. Collins (4809 s college Ave, fort collins, CO 80525); where the battery was replaced; however, the failure persisted. Ken garff Ford ft. Collins was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.