Steering Failed problems of the 2011 Ford Escape

Tl the contact owns a 2011 Ford Escape. The contact stated that while driving at various speeds, the vehicle experienced a loss of electronic power steering assist. The vehicle was taken to monaco Ford (767 new london turnpike, glastonbury, CT 06033) and diagnosed with steering failure. The contact was informed that the steering column needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact stated that there was a recall with NHTSA campaign number: 14v284000 (steering) however, his VIN was not included however, the vehicle had experienced the failure stated in the recall campaign. The failure mileage was 132,000.

Tl the contact owns a 2011 Ford Escape. The contact stated that the steering ceased without warning while driving. The vehicle was taken to an independent mechanic and was diagnosed that the steering torque sensor failed and needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The contact stated that the vehicle was unable to be driven. The manufacturer was made aware of the failure however, there was no assistance provided. The failure mileage was approximately 81,000.

Tl the contact owns a 2011 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering ceased. The vehicle was towed to thornhill Ford (u. S. 119 north 500 Ford fairlane, chapmanville, wv 25508) who informed the contact that the steering wheel locks failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred with the steering wheel making a clicking sound. Additionally, it was more difficult to steer the vehicle. The manufacturer was not informed of the failure. The approximate failure mileage was 85,000.

Tl- the contact owns a 2011 Ford Escape. The contact stated that while driving various speeds the steering failed. The power steering assist fault warning light illuminated. Nhtsa campaign number: 14v284000 ( steering) was repaired in the past by a unknown local dealer, but the contact were still having the same failure. Unknown local dealer diagnostic test stated to have the shaft torque senor repaired. The vehicle had not been repaired a second time. The manufacturer had been made aware of the failure. The failure mileage was 180,000. Nd.

Tl the contact owns a 2011 Ford Escape. When making turns, the steering failed and the contact would lose control of the vehicle temporarily. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified. The failure mileage was 57,000.

Tl the contact owns a 2011 Ford Escape. While driving various speeds, the steering wheel seized without warning. Once the contact turned off and restarted the vehicle, it operated normally. The contact took the vehicle to garnet Ford (1610 wilmington pike, west chester, PA 19382, (610) 358-5600) where it was diagnosed that the steering wheel failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was 140,000.

The contact owns a 2011 Ford Escape. While driving approximately 25 mph, the steering failed. The contact had to use excessive force to steer the vehicle. There were no warning indicators illuminated. A local dealer was not contacted. The manufacturer was notified of the failure and advised the contact that the VIN was not included in NHTSA campaign number: 14v284000 (steering). The vehicle was not repaired. The VIN was not available. The failure mileage was approximately 104,000.

The contact owns a 2011 Ford Escape. While reversing from the driveway, the steering wheel failed to turn left or right. The failure occurred without warning. The vehicle was towed to the dealer (key scales Ford, 1719 citrus blvd, leesburg, FL 34748) where it was diagnosed that the steering torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-392-3673 and was made aware of the failure. The manufacturer stated that the VIN was not included in a recall and that the contact had to pay for the repair. Case number: cas-13651219 was provided. The approximate failure mileage was 96,000.

The contact owns a 2011 Ford Escape. The contact stated that while driving at 15 mph, the steering wheel failed without warning. The vehicle was taken to robberson Ford located 2100 ne 3rd bend or 97701 541 382 4521, where it was diagnosed that the steering pump, steering column, and steering angle sensor needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The vehicle failure mileage was 45,000.

The contact owns a 2011 Ford Escape. While driving 50 mph, the power steering became difficult to maneuver. The power steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering torque sensor failed and needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 14v284000 (steering). The manufacturer was made aware of the failure. The failure mileage was 77,666.

When starting the vehicle the power steering will not engage. After one or more tries it will finally engage. On more than one occasion the steering disengaged while backing out of the driveway and had to be stopped and restarted as above. My local garage found error code b1342 and confirmed by a Ford dealer. The code mean the steering column must be replaced. The dealer said the vehicle in not covered by the recaĺl 14s05. I spoke to Ford customer service and a case # was opened. When I called to inquire kevin said a case should not have been opened and an internal inquiry would be started. Ford obviously doesn't want complaints recorded. This is a Ford mistake and a safety issue and should be corrected at their expense. Ford executives are unaccountable and apparently only worried about the bottom line and their bonuses. They tried to meet their safety obligation by updating software in some vehicles that warns steering is about to fail. That is unethical and no help when going 70 mph on a three or four lane highway. This reminds me of the pinto fiasco.

The contact owns a 2011 Ford Escape. While driving approximately 50 mph around a curve, the steering wheel seized without warning causing the contact to drive off the road. The vehicle was towed to a dealer where it was diagnosed that the steering gear failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 14v284000 (steering). The failure mileage was approximately 91,196.