general problems of the 2011 Ford Escape - part 2

The contact owns a 2011 Ford Escape. The contact stated while driving 30 mph, the steering wheel was pulling to the right. There was no warning light illuminated. The contact used excessive force to regain control of the vehicle. The contact arrived to the destination and had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle with a defective steering column. Upon investigation, the mechanic discovered NHTSA campaign number: 14v284000 (steering) which was linked to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 175,000.

Power steering went out on wife's 2011 Ford Escape, checked for recall and found none for her vehicle however there was for 2008 to 2011 Escapes which involved the torque sensor. I don't know why I never received a recall notice and have noticed many other people have had the same problem and Ford is unwilling to do anything about it. This is a defect that could cost someone or someone's their life or serious injury and Ford should be required to fix the problem. Hope that pressure will be put on Ford to fix the problem as they should.

The contact owns a 2011 Ford Escape. The contact stated that while driving at an undisclosed speed, the steering wheel was firm and difficult to maneuver. No warning lights were illuminated. The vehicle was diagnosed by an independent mechanic and the contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 14v284000 (steering). The dealer was made aware of the failure but confirmed that the vehicle was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

The contact owns a 2011 Ford Escape. The contact stated that while his granddaughter was driving 30-35 mph, the steering wheel was difficult to turn. The air bag warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA campaign number: 14v284000 (steering). The manufacturer was not contacted. The failure mileage was approximately 206,550.

You turn on the car and the steering wheel is locked and this is happening every day, every time you turn on the car.

The contact owns a 2011 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the power steering failed to work as needed. No warning lights were illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with egr valve failure. The contact was informed that the steering column needed to be replaced. The contacted stated that the check engine warning light was illuminated. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 14v284000 (steering). The dealer confirmed that the vehicle was not included the recall. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall, and a case was opened. The failure mileage was approximately 140,000.

Power steering locks up and makes it almost impossible to turn the wheel. Error diagnostic code is b2278. VIN is not included in the recall.

The contact owns a 2011 Ford Escape. The contact stated that while driving at 10 mph, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering column assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 14v284000 (steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown.

The contact owns a 2011 Ford Escape. The contact stated while driving 30 mph and attempting to make a left turn, the steering wheel locked, causing the vehicle to drive straightforward towards oncoming traffic. There was no warning light illuminated. The contact stated that she stopped the vehicle and reversed. The contact stated that a road construction worker placed traffic cones around the vehicle to prevent a crash. The vehicle was towed to an independent mechanic, where it was diagnosed that the electric power steering (eps) assist motor had failed and needed to be replaced. The mechanic contacted the dealer for the part and was informed that the part was not available. The contact followed up with the dealer, who informed her that the part had been discontinued. Additionally, the contact stated while the vehicle was being towed to the independent mechanic, the front driver's side lower control arm fractured due to severely rusted bolts. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 154,000.

This 2011 Ford Escape has a front k-frame (subframe) failure. The area where the front passenger lower control connects to the k-frame has completely rusted through, causing the lower control arm to almost detach from the vehicle at the front bushing. While driving, the steering wheel suddenly became crooked and the car was taken to a shop for an alignment. Upon inspection it was learned that the k-frame has rusted in that one area so badly that the wheel could become detached if the vehicle is driven any further. I see that Ford has this exact issue with 2001-2004 models and did a recall. However, they are not indicating that they are addressing this same problem with newer models.

The contacts daughter owns a 2011 Ford Escape. The contact stated that while his daughter was veering around a curb the vehicle temporarily lost power steering functionality. The contact’s daughter was unsure if any warning lights were illuminated; however, there was 5 audible dings coming from the system. The vehicle was taken to a local mechanic, and it was diagnosed with an intermittent power steering failure. The mechanic informed the contact there was a recall for that failure and to contact the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the recall was not associated with the VIN. The contact was referred to the NHTSA hotline by the manufacturer. The failure mileage was approximately 130,000.

Loses power steering. Recall had been fixed way before I bought it.

The contact owns a 2011 Ford Escape. The contact stated when he entered the vehicle, the vehicle was without power steering functionality. The contact stated that while the vehicle was started, the vehicle was jerking. No warning light was illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced NHTSA campaign number: 14v284000 (steering) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 313,000.

Power steering will go out. Sometimes if I turn the car off and back on it will come back. Very stiff steering when it goes out. Drives really rough when it’s out.

The contact owns a 2011 Ford Escape. The contact stated that while driving at an undisclosed speed, the power steering was inoperable. The contact stated that when making a turn, the power steering was inoperable and very difficult to steer. In addition, the contact noticed failure with the electrical system. The contact stated the radio and other features did not function as intended. The vehicle was taken to the dealer, however the failure could not be duplicated. The contact stated that after driving the vehicle, the failure reoccurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2011 Ford Escape. The contact stated that while her granddaughter was driving at approximately 10 mph and making a turn, the steering wheel started spinning abnormally. The contact was unaware if there were any warning lights illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the steering sensor and steering column needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.

The contact owns a 2011 Ford Escape. The contact stated while his wife was at an intersection and attempting to make a left turn, the vehicle lost power steering inadvertently. There was no warning light illuminated. The contact's wife turned off and restarted the vehicle; however, the failure persisted. The contact's wife was able to drive on a straightforward roadway to his daughter's residence. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The contact related the failure to NHTSA campaign number: 14v284000 (steering). The dealer informed the contact that the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

The contact owns a 2011 Ford Escape. The contact stated while driving 45 mph, the power steering failed to function as needed. The contact was able to park and restart the vehicle; however, the power steering failed to regain normal functionality, making it difficult to maneuver the vehicle. The vehicle was taken to the dealer where it was diagnosed as having power steering failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 240,000.

The contact owns a 2011 Ford Escape. The contact stated while driving approximately 15-10 mph and attempting to make a left turn, the power steering assist failed. The contact was able to maneuver the vehicle with excessive force to the side of the roadway. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed and determined that the power steering assist had failed. The contact was informed of NHTSA campaign number: 14v284000 (steering) and became aware that the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.

My 2011 Ford Escape loses power steering while driving. There was recall out for this issues; however, my car did not receive a recall. The symptoms on the recall are the excact symptoms I am experiencing. It appears to be a fault with the electric power steering sytem. Please take into consideration this is a mjor safety concern and I believe this car should have been under the recall procedure. I can be reached at (305) 951-4652. Thank you for your consideration. Scott parker.

The contact owns a 2011 Ford Escape. The contacted stated while driving at approximately 30 mph, and steering the vehicle to the right around a traffic circle, the power steering functionality failed. The contact stated he was able to pullover and stopped the vehicle. The contact turned the vehicle off and on and the power steering functionality returned. The contact stated no warning light was illuminated. The contact stated that the steering failure was intermittent but was a reoccurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 14v284000 (steering). The failure mileage was approximately 206,000.

My car is a 2011 Ford hybrid Escape and is having the same safety recall 14s05 issue for Ford models; 2008-2011 Escape and mariner vehicles electric power steering, yet my car was not included within this recall. Problem: without any warning displayed on my car's instrument cluster message center the power steering goes out while driving. The steering wheel becomes very hard to steer, making it a safety issue for me to drive safely on the road. This problem started about a month ago (October 10, 2023} and it occurs intermittently. The problem can occur at any point of driving; from departure of being parked or during driving, the car will become hard to steer. Our mechanic confirmed this problem through an auto diagnostic given on 11/02/2023 (see hi-tech auto repair attachment). Additional inspections on my car or the component have not been done by the manufacturer, police, insurance representatives or others.

The contact owns a 2011 Ford Escape. The contact stated while driving at an undisclosed speed, the power steering functionality was inoperable, and the vehicle was difficult to steer. Additionally, the vehicle lost motive power. The vehicle was taken to an independent mechanic; however, the contact was advised to take the vehicle to the dealer. The vehicle was not diagnosed or repaired by the independent mechanic or the dealer. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA hotline. The failure mileage was unknown.

The contact owns a 2011 Ford Escape. The contact stated that while driving at 20 mph, she became aware that the electronic power steering was not functioning properly, prompting her to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the power steering torque sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 14v284000 (steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 150,000.

While driving on a side street, the power steering failed. The steering wheel was very difficult to turn making it much more difficult to control the vehicle. If it wasn't as early in the morning as it was, there would have been more vehicles on the road and the risk of hitting another vehicle would have been much greater. The inability to control my vehicle made it more dangerous for me and others on the road. Ford motor company issued a recall on 2008-2011 Escapes for a problem with the steering torque sensor. I contacted Ford and, even though this vehicle fits the years included in the recall, I was told this vehicle was not included in the recall. There were no warning lights, messages or other symptoms prior to the failure.

The contact owns a 2011 Ford Escape. The contact stated that on multiple occasions while he or his wife was driving at an undisclosed speed, the steering wheel became stiff and difficult to maneuver. The contact then stated that his wife had to turn the vehicle off and restart the vehicle however, the failure recurred. The contact was unsure if any warning lights was illuminated. The vehicle was towed to the dealer where it was diagnosed that the steering column failed and needed to be replaced. The vehicle was not repaired. The contact referenced the NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure and confirmed that the VIN was not included in a recall and advised to contact the NHTSA hotline. The mileage was unavailable.

The power steering went out on us several times, but this last time, I was almost in a accident. Also, it has a rubbing/ grinding sound in the front with a shimmy and no matter what,it won't quit.

The contact owns a 2011 Ford Escape. The contact stated that while driving at 50 mph, the vehicle power steering and air intermittently became inoperable. The battery warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 253,877.

Hello, I have submitted a complaint to the national highway traffic safety department on February 4, 2023 to report an issue with my 2011 Ford Escape. My steering wheel is locking while in motion. I have spoken to a representative who verified that my vehicle was manufactured in kansas city, mo. I viewed the recall letter that was submitted from the manufacturing company on July 1, 2014 with recall number 14s05. My case number is cas44771222-z2p5d1. I also spoke with a representative with nhts departmi hope this isent today August 30, 2023 and was advise to edit and update my complaint. My odi 11450799. My vehicle is currently at the barton Ford dealership service department at 1600 n. Main st in suffolk va. This incident has occurred frequently. Again the issue was reported this year in February of 2023. Lately the incident has occurred everyday this past week. I do not feel safe driving this vehicle and I am afraid that having this issue could cause me to get into an accident. I hope this issue can be resolved. Thank you, shawn reddick.

The contact owns a 2011 Ford Escape. The contact stated that while his mother was driving at 5 mph and exiting a parking lot, the power steering assist failed, and the power steering function was inoperable. However, after driving a short distance, the power steering became operable, and she was able to safely drive the vehicle to her residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the first failure experience occurred three months ago, but the failure had reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2011 Ford Escape. The contact stated that on numerous occasions while driving at any speed, while making a left or a right turn, the steering wheel seized. The contact stated that she had to turn off and restart the vehicle to unlock the steering wheel. No warning lights was illuminated. The contact’s father used a code reader to diagnose the vehicle and produced code: b2278. The vehicle was not repaired. The contact referenced the NHTSA campaign number: 14v284000 (steering). The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was notified of the failure and the contact was transferred to the NHTSA hotline. The failure mileage was approximately 190,000.

We bought a certified pre-owned 2011 Ford Escape from simi valley Ford dealer back in late 2014. We then gave it to our son when he started college in 2018. It has been working okay for him until three weeks ago the steering wheel locked a few times on him while driving and he took it to the local repair shop where he was told that there had been a recall on the 2011 Ford Escapes for issues with steering so his best bet would be to take it to the dealership. He took it to a Ford dealership and they said it needed a new steering column but that it was not covered under the recall (codes did not match). We authorized the replacement of the steering column over a week ago and we keep being told that the part has not shipped from the manufacturer and that they do not have an eta as to when it will be available. I spoke to another dealership and he told me that Ford is not allowing the sale of this part. Part number: cl8z3c529d steering column.

Power steering fails intermittently with no warning. Causes loss of steering control momentarily, then returns to normal after restarting. It has affected this vehicle sporatically since 152k miles. Odometer reads 156k on 7-10-23. It has not been inspected by any mechanic, dealer, or insurance professional. This is a serious safety risk.

The contact owns a 2011 Ford Escape. The contact stated while driving 10 mph, the vehicle lost power steering assist, causing the steering wheel to become firm. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 133,000.

The torque sensor failed while turning left at a stoplight and the power steering didn't work. It was extremely difficult to keep the steering wheel rotated in order to complete the turn. I came very close to hitting the car on the opposite direction at the stoplight and to hitting the curb. The problem has been confirmed by the dealer service center. The diagnostic trouble code (dtc)was b2278. To my knowledge the manufacturer has not inspected the torque sensor. The dealer did say the sensor had a yellow paint or chalk line it and when they received the replacement sensor, the literature called for the entire steering column assembly to be replaced if the yellow paint line was present on the failed sensor. There were no warning lights, checking engine lights, or any other symptoms of the problem prior to the sensor failure. The failure just occurred without warning in the middle of a left hand turn.