Automatic Transmission Floor Shift problems of the 2013 Ford Escape

The contact owns a 2013 Ford Escape. The contact stated that after entering the vehicle and attempting to shift to drive(d), the plastic handle on the lever melted. The contact stated that the two buttons located on the shift lever were very loose due to the handle melting. The contact stated that other plastic parts on the dashboard and interior trim panels were not melted. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 153,859.

Transmission linkage bushing crumbled apart and the vehicle rolled out into parking lot isle as I was in the store. The car showed it was in park but was actually stuck in gear. This part was recalled in 2018 but my vehicles VIN was not part of recall.

The contact owns a 2013 Ford Escape. The contact stated that after shifting to the park position with the engine running, the vehicle suddenly began to roll backwards. The driver was able to stop the vehicle by using the parking brake. The vehicle was then unable to be restarted and was towed to the local dealer to be diagnosed. The contact was informed that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was repaired, and the failure was remedied. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number 18v471000 (power train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was approximately 186,000.

When parking, transmission failed to go into park. After engine was turned off and my foot removed from brake, the car unexpectedly rolled forward downhill into the curb. The shifter cable bushing had disconnected from the transmission, so the vehicle failed to go into park even though the shifter in the cabin showed to be in park. This has been confirmed by the Ford dealership that repaired it. There was no prior warning. Luckily, I parked facing a curb rather than another vehicle or roadway, so I didn’t hit anything other than a bush at the curb. However, the vehicle did have to be towed into the dealership for repair. Ford has recalled other 2013-2014 Escapes for this exact issue, but my 2013 Escape is not covered by the current recall.

The bushing for the internal shifter does not stay in place and the car can then not change gears. It has been a recall on “VIN specific” cars. How can a recall be VIN specific when all 2013-2014 Ford Escape vehicle are having the same issue. My vehicle did not have a protective cap on top of the bushing to prevent it from coming off which is what the recall is for.

The contact owns a 2013 Ford Escape. The contact stated that after shifting the vehicle to park, the vehicle continued to roll away as if the vehicle was in neutral. The day after the contact discovered that the battery power had drained because the gear shifter was not in the park position. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA campaign number: 18v471000 (power train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 115,000.

Put the vehicle in park and it stayed in neutral. Car is now stuck in neutral and unable to shift.

The vehicle will not shift gears. Luckily it is in my garage and I was not out driving when this happened. It appears to be in park, but it is actually in natural and I cannot shift it. In doing some research, I found that a the gear shift bushing is defective. In doing further research, I found that Ford does have a recall on this car for the exact reason (18s20) issues July 18, 2018 for 2013 Ford Escapes manufactured from may 15-sept 15, 2013 in the louisville plant. I contacted Ford and my car was manufactured on may 13, so it is not covered. This is extremely dangerous. Had I not done research online I was not aware that my car was not in park and all I had to do was simply push it forwards or backwards-with ease-to get it to roll. I have choked the tires to prevent this. But Ford refuses to fix it and I cannot locate a very simple replacement part that costs about $20 and 2 minutes to fix. Rather, I will have to spend $500+ towing to have an entire new cable installed. This is extremely dangerous and defective. Forth-eight hours or less for this not to be include in the recall is more than concerning and this recall must be updated to include more cars. I found several people online having the exact same issue. . . While driving and loosing control. Thank you.

Tl the contact owns a 2013 Ford Escape. When the contact shifted into drive and released the brake pedal, the vehicle drove in reverse. The contact depressed the brake pedal and applied the emergency brake to stop the vehicle. In addition, the gear shift indicator showed that the vehicle was in reverse; however, the gear shift was in drive. The contact noticed that the cable connected to the transmission lever to the gears was not connected. The contact mentioned that the transmission lever was moved manually in order to place the vehicle in the correct gear and operate it correctly. The contact called winner Ford (591 s dupont hwy, dover, DE 19901, (302) 877-2489) and was informed that there were no recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 18v471000 (power train). The approximate failure mileage was 200,000.