Ford Escape owners have reported 109 problems related to door latch (under the latches/locks/linkage category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Escape based on all problems reported for the Escape.
The contact owns a 2013 Ford Escape. The contact stated while driving at 25-30 mph with the windows closed, he noticed that exterior noises were louder than usual. The contact drove to his residence. Upon inspecting the vehicle, the contact noticed that the front driver's side door was slightly ajar and failed to latch. The contact attempted to close and lock the door but the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact became aware of NHTSA campaign numbers: 16v643000 (latches/locks/linkages) and 20v331000 (latches/locks/linkages) that he associated with the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recalls. The failure mileage was approximately 211,000.
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The contact owns a 2020 Ford Escape. The contact stated that upon opening the front driver's side door, the door emitted abnormal popping sounds and would not open completely. The contact also noticed that the front driver's side door hinge had loosened. The contact stated that the failure had been reoccurring. The dealer was notified of the failure and informed the contact that the front driver's side door needed to be replaced. The dealer also informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle had exceeded the 36,000-mileage warranty coverage. The failure mileage was approximately 58,850.
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The contact owns a 2015 Ford Escape. The contact stated while attempting to close the door, the door failed to latch securely. The driver's side rear door ajar warning light was illuminated. The vehicle was taken to the dealer and diagnosed with door latch failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 175,000.
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The contact owns a 2020 Ford Escape. The contact stated while opening the front driver side door the contact heard a squeaking sounded coming from the door and notice that the welding of the door had fractured and when shutting the door, the door would not lock. The vehicle was taken to the dealer and stated that the door needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and case was filed and advised to contact NHTSA. The failure mileage was 70,000.
The contact owns a 2020 Ford Escape. The contact stated that upon opening the front driver's side door, the track arm of the door failed to catch, causing the hold the door by the door handle. The contact stated that the failure had been reoccurring. The dealer was notified of the failure and informed the contact that he would need to pay a repair fee as the vehicle was out of warranty. The contact referenced Ford technical service bulletin number: 10184651. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 48,000.
2014 Ford Escape. Consumer writes in regard to parts being unavailable to perform safety recall.
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The contact owns a 2014 Ford Escape. The contact stated that the rear driver's side door failed to open from inside and from outside the vehicle. The vehicle was taken to the dealer, where the bottom center door panel retainer was replaced; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 72,000.
The contact's company owns a 2020 Ford Escape. The contact stated that the driver's side front door latch was fractured, causing the door to not close properly. The vehicle was taken to the dealer and diagnosed that the driver's side front door latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was 100,599.
The contact's company owns a 2020 Ford Escape. The contact stated that the driver's side front door latch was fractured, causing the door to not close properly. The vehicle was taken to the dealer and diagnosed that the driver's side front door latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was 71,542.
The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door latch had malfunctioned and the door swung open when unlocked. Additionally, the front driver’s side window was stuck in the closed position and could no longer be lowered. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 46,000.
The contact's friend owns a 2020 Ford Escape. The contact stated that the driver's side front door failed to fully open, causing the contact's friend to slide sideways to enter the vehicle. Additionally, the driver's side front window failed to roll down. The vehicle was taken to the dealer, where it was determined that the driver's side front door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 86,000.
The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door failed to close securely. The vehicle was taken to the dealer and the door latch was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was unknown. The VIN was not available.
The contact owns a 2015 Ford Escape. The contact stated that the rear driver’s side door failed to latch after multiple attempts to close the door. The contact wrapped a bungee cord around the door and drove the vehicle to a dealer. The contact was informed by the dealer that her vehicle was included in NHTSA campaign number: 16v643000 (latches/locks/linkages) and the vehicle was left overnight for the repair. The next day, the contact received a call from the dealer and was informed that the recall repair would not be performed due to damage to the front driver’s side door. The contact stated that an attempt to break into her vehicle had been made months prior which left a hole right above the front driver side door handle. The contact was provided an estimate to repair the damage so that recall repair could be performed. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 117,400.
Had a child in car seat when the passenger door opened thank goodness I was in driveway. I have a door that does not close due to the recall latch and part is on back order. No eta from local Ford company. In the meantime door does not close and I’m left waiting for who knows how long for the parts to arrive for a recall that Ford has been aware of for years.
The contact owns a 2020 Ford Escape. The contact stated that the driver-side door popped when opened. In addition, the contact stated an abnormal sound could be heard coming from the door hinges. The window would not go up or down. The vehicle was taken to a local dealer where it was diagnosed that the chrome switch tip on the door detached. The vehicle was repaired. The contact stated that NHTSA campaign number: 22v859000 (fuel system, gasoline) and NHTSA campaign number: 22v191000 (engine and engine cooling) notices were received later. The contact had not experienced a failure regarding the campaign numbers. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
The contact owns a 2013 Ford Escape. The contact stated that the passenger’s side front door failed to operate as needed. The contact stated that the instrument panel showed that the door was opened while it was securely locked. On several occasions, the contact was unable to unlock the door. The vehicle was taken to bob davidson Ford Lincoln (1845 e joppa rd, baltimore, MD 21234, (888) 349-8092) to be diagnosed. The mechanic stated that the door latches needed to be replaced. The vehicle was not yet repaired. The contact was informed that the vehicle had been inspected under an unknown recall related to the door latches and the vehicle was no longer subjected to the free recall repair. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 122,000.
Tl the contact owns a 2014 Ford Escape. The contact stated while driving 20 mph, the rear passenger's side door opened inadvertently. The contact stated that the door ajar warning light was illuminated. The contact parked on the side of the roadway and used the seat belt to secure the rear passenger's side door. The vehicle was taken to the local dealer - randall reed's park cities Ford of dallas (3333 inwood rd, dallas, TX 75235; (214) 296-4416) and was informed that all four door latches needed to be replaced. The contact was unaware which door latches were replaced. The VIN was associated with NHTSA campaign number: 20v331000 (latches/locks/linkages). The manufacturer had not been informed of failure. The failure mileage was unknown.
The contact owns a 2012 Ford Escape. The contact stated that after entering the vehicle, the driver door was closed but failed to latch securely. Additionally, the vehicle failed to start-up. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the door latch fractured and needed to be replaced. The door latch was replaced however, the mechanic was unable to start the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,685.
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Tl the contact owns a 2014 Ford Escape. The contact stated that while driving at approximately 45 mph, the rear driver's side door failed to remain closed. The contact mentioned that the door failed to lock from the inside of the vehicle manually or when using the keyfob. The contact called o. C. Welch Ford (4920 independence blvd, hardeeville, SC 29927, (843) 288-0100) and informed the dealer of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 16v643000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 130,000.
The contact owns a 2014 Ford Escape. The contact stated that the rear driver's side door failed to latch securely. The contact called beach Ford located at 2717 virginia beach blvd, virginia beach, va 23452 (757)486-2718) and was informed that the vehicle was not subjected to a recall. The contact also called the cavalier Ford 1515 s military hwy, chesapeake, va 23320, (757-424-6640) and was provided similar information. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 127,500.
The contact owns a 2017 Ford Escape. The contact stated that while the rear hatch door was opened for the contact to remove an item from the vehicle, the rear hatch door inadvertently lowered and struck her ankles. The contact was not seriously injured. On another occasion, while attempting to open the rear hatch door, the door failed to open. The vehicle was taken to an independent mechanic and the mechanic forcefully opened the door. The vehicle was taken to the dealer however, the dealer was unsure what had caused the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2,000.
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The contact owns a 2014 Ford Escape. The contact stated that the rear passenger’s side door could not be opened from the inside and would only open from the outside when aggressively pulled. The contact then received notification of NHTSA campaign number: 20v331000 (latches/ locks/linkages) which the contact linked to the failure. The contact took the vehicle to the dealer where she was informed that the recall could not be serviced due to the numbers on her door not matching the numbers on the recall. The contact was informed that the dealer would contact the manufacturer about the failure; however, the contact had not yet received a response from the dealer. The contact took the vehicle back to the dealer twice and was denied service both times. The contact then called the manufacturer who referred her to NHTSA for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 60,000.
Tl the contact owns a 2014 Ford Escape. While reversing out of the driveway, the rear driver's door swung open. The contact stopped, exited the vehicle, and attempted to close the door; however, it would not latch. The contact stated that the same failure occurred in October of 2018 to the rear passenger door. The contact scheduled an appointment with mcree Ford (2800 gulf freeway, dickinson, TX 77539) to have the vehicle diagnosed and repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.
Tl the contact owns a 2013 Ford Escape. The contact stated that the vehicle was repaired per NHTSA campaign number: 16v643000 (latches/locks/linkages); however, the driver's door would not remain latched. The contact also mentioned that the vehicle battery had to be removed so that it would not drain when the vehicle was not being occupied. Mooresville Ford (151 e plaza dr, mooresville, nc 28115, (704) 664-1300) was contacted and informed the contact to bring the vehicle in for diagnostic testing. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure and informed the contact that the vehicle was previously repaired under a recall. The failure mileage was approximately 104,000.
The contact owns a 2014 Ford Escape. The contact stated that the door clips that held the door panels together were fractured. The failure of the interior rear passenger's side door panel caused the door to not be able to be opened. The contact mentioned the rear driver's side door panel also failed to unlock intermittent. The vehicle was taken to chalmers Ford (2500 rio rancho blvd se, rio rancho, nm 87124, (505) 897-2500) where the vehicle was diagnosed and it was determined that the door clips needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 98,940.
The contact called on behalf of his mother who owns a 2017 Ford Escape. The contact stated while his mother was driving 65 mph, the contact stated that his son opened the driver's side rear door after pulling on the handle twice. The contact stated that prior to the failure the door lock was in the locked position. The contact secured the door with a rope. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not informed of failure. The failure mileage was approximately 300.
Tl the contact owns a 2014 Ford Escape. The contact stated that after the vehicle was repaired per an unknown recall by hacienda Ford (3010 west university dr, edinburg, TX 78539, (956) 383-1615), the rear driver's side door latch failed to secure inside and outside the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2014 Ford Escape. While driving approximately 10 mph, the rear driver's side door opened and the contact was ejected from the vehicle as the driver was making a right turn. The contact stated that the failure occurred without warning. In addition, the contact was not wearing a seat belt and sustained injuries to the left forefinger, both legs, the right calf, the right knee, and significant bruising and pain to the back. Medical attention was required. A dealer was not contacted about the failure. The manufacturer was not made aware of the failure. The vehicle was included in NHTSA campaign number: 16v643000 (latches/locks/linkages). The failure mileage was 4,000.
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages). While driving approximately 68 mph, the rear passenger door flung open. The vehicle was taken to the dealer (northgate Ford, cincinnati, ohio) and the recall repairs were completed. Five days ago, while driving approximately 70 mph, the driver's door flung open. The vehicle was taken back to the same dealer and was left there for diagnostic testing. The manufacturer was made aware of the issue and informed the contact that the issue would be addressed with the dealer. The failure mileage was 49,000. Parts distribution disconnect.
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages) months ago. The contact was unable to determine when the manufacturer would send the parts to the dealer. The front passenger side door latch failed to function properly. The dealer and manufacturer were notified of the failure. The contact was waiting on the remedy and parts to be supplied to the dealer. The failure mileage was not available. VIN tool confirms parts not available.
Tl the contact owns a 2007 Ford Escape. The contact stated that the vehicle's alarm sounded on its own. The vehicle was taken to courtesy Ford (located at 3921 w river dr, davenport, IA 52802, (563) 326-4011) where it was diagnosed that the front passenger side door latch needed to be replaced, but the part was not available for the repair. The manufacturer was notified of the failure. The failure mileage was 120,000.
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The contact owns a 2015 Ford Escape. The contact stated that the doors would not latch. The failure occurred twice. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 24,000. VIN tool confirms parts not available.
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign numbers: 17v209000 (engine) and 16v643000 (latches/locks/linkages:doors:latch). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer stated that parts would not be available for NHTSA campaign number: 17v209000 until October. The contact was placed on a waiting list for NHTSA campaign number 16v643000. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Ford Escape. While making a right turn up a hill, the front driver side door opened independently without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was 47,000. VIN tool confirms parts not available.
The contact owns a 2013 Ford Escape. While driving 30 mph, the driver side door opened. The contact coasted over to the side of the road. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16v643000 (latches/locks/linkages). The manufacturer was made aware of the failure. The approximate failure mileage was 59,000.