Hood Latch Problems of Ford Escape

The contact rented a 2023 Ford Escape. The contact stated that while driving at about 20 mph and going over a railroad track the hood of the vehicle opened abruptly hitting the windshield. The contact stated they lost visibility and went through an intersection before coming to a complete stop. The contact did make the rental company aware and was told they could not diagnose the issue. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

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Tl the contact owns a 2011 Ford Escape. The contact stated while driving 55 mph, when a semi truck passed the vehicle the hood came up without warning, causing the hood to hit the windshield. The contact stated that no one had previously opened the hood prior to the failure. The contact stated no warning light was illuminated. The air bag did not deploy. A police report was filed. The vehicle was towed to serpentini Chevrolet Buick of orrville (1107 n main st, orrville, OH 44667) where it was awaiting diagnoses. The contact stated that the dealer informed he of no open recall for the failure however, she researched the failure on-line and found multiple complaints for the same hood latch failure. The manufacturer had not been informed of failure. The failure mileage was approximately 100,000.

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Tl the contact owns a 2012 Ford Escape. While driving 65 mph, the hood opened and blocked the contact's vision. There were no warning indicators illuminated before the failure. The vehicle was driven to the contact's home. The dealer (morristown Ford, 1112 w morris blvd, morristown, TN 37813) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 140,000.

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The contact owns a 2014 Ford Escape. While driving 10 mph, the vehicle stalled without warning. In addition, the hood unlatched independently and fractured the windshield of the vehicle. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 73,000.

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2004 Ford Escape hood flew open while driving at 55 mph. ** answer required*** the vehicle's warranty had expired two weeks prior to this incident therefore the dealer would not cover the repairs. The vehicle was taken to a local body shop for repair.

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The hood on our 2004 Ford Escape with 36,758 miles on it unlatched and flew up against the windshield on oct 25, 2005 while driving home from a soccer game. The hood had not been opened in a couple of weeks, and there was no rattling or other signs that the hood latch had been popped from the inside. The car is driven daily to work. There was no accident or injuries, just damage to the hood, which was replaced by a body shop for $695. 02 (the latch was also replaced). It took two weeks to repair due to the hood being on backorder from Ford. The vehicle was not driven for this two week period. Pictures were taken of the damaged hood, and the old latch is in our possession. A letter is being sent to Ford, with a cc. Going to NHTSA as well.

Purchased 2002 model in 10/01. Three weeks after purchase steering wheel was shaking and loose. Took it back to the dealer, the bolt in the steering wheel came unsecured. This was not due to customer error. In 2002 the upholstery over the cargo space was hanging down from the ceiling and the foam insulation around the door (rear passenger side) was not secure. I took it back to the dealer. The upholstery was fixed but the insulation was not. At that time I also complained about the vehicle idling when in neutral. It was also vibrating and skipping when in neutral. The vehicle was allegedly checked with not problems. I took the vehicle back to have the insulation repaired and the idling/vibration checked. The insulation was repaired. The mechanic stated the car was fine. Idling/vibration and skipping stills continues today. Also the vehicle slipped out of gear and crashed into a pole. The car was not on and the doors were locked. I tried to unlock it with the remote key. It continued to make a clicking sound but the door would not open. The locks would sometimes jam. Have taken the vehicle numerous times for these problems. Not correction. At this time I am collecting all documentation and submitting a letter to Ford motor company.

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