Ford Escape owners have reported 152 problems related to latches/locks/linkage (under the latches/locks/linkage category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Escape based on all problems reported for the Escape.
The contact owned a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 20v331000 (latches/locks/linkages); and requested to be removed from the recall distribution list because she no longer owns the vehicle. The vehicle was deemed a total loss. The dealer and the manufacturer were not contacted.
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The contact owns a 2004 Ford Escape. The contact received notification of NHTSA campaign number: 04v602000 (latches/locks/linkages); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was taken to a local dealer, where other recall repairs were performed; however, the contact was advised that parts for nhsta campaign: 04v602000 (latches/locks/linkages); were no longer being manufactured. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
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all problems of the 2004 Ford Escape
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The contact owns a 2008 Ford Escape. The contact stated that upon arriving to her destination and pulling into a parking lot, after shifting the vehicle into park(p), the vehicle inadvertently lost electrical power and all electrical functionality, and the contact became locked inside the vehicle. The contact stated that the failure had occurred three times. Due to the failure, the contact was unable to exit the vehicle and suffered heat strokes during a hot summer day. No warning lights were illuminated. The vehicle was taken to the dealer, but the dealer was unable to provide the cause for the failure. The contact stated that the mechanic at the dealer was also locked inside the vehicle due to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 148,000.
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The contact owns a 2020 Ford edge. The contact stated while the vehicle was parked and occupied and attempting close the driver’s side door, the door failed to lock securely. The contact also stated that the driver’s side window failed to work as intended. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The contact related the failure to technical service bulletin: ssm 50150 (cracked or broken spot welds in the left front door at the check arm attachment points in the door assembly). The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.
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all problems of the 2020 Ford Escape
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The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 mph, the driver's side rear passenger’s door independently opened. The contact drove back to the residence but was unable to securely lock the door. The contact stated that when the door opened, the "door open" chime sounded, and the " door ajar" symbol was displayed on the instrument cluster. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear driver’s side door latch needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that there was a recall related to the failure, NHTSA campaign number: 20v331000 (latches/locks/linkages); however, the VIN was not included. The contact informed the manufacturer of the recall and was informed that the VIN was not included in the recall. The failure mileage was approximately 99,000.
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all problems of the 2014 Ford Escape
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The contact owns a 2020 Ford Escape. The contact stated that the driver's side door was making an abnormal popping sound while opening the door. The contact stated that the door hinges had detached from the door frame. Additionally, the contact stated that the driver's side window was no longer functional and would not open or close. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 77,000.
The contact owns a 2014 Ford Escape. The contact had received notification of NHTSA campaign number: 20v331000 (latches/locks/linkages); and the vehicle was taken to a local dealer to be repaired. The contact stated that the failure occurred after the recall repair. There was no warning light illuminated. The contact stated that the rear driver’s side door failed to open properly. The vehicle was taken to a local dealer, where the vehicle was inspected; however, the vehicle was not diagnosed. The contact was informed that the vehicle had already received the one-time free repair under the recall. The vehicle was not repaired a second time. The manufacturer was notified of the failure. The approximate failure mileage was 185,000.
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 20v331000 (latches/locks/linkages) and 22v413000 (power train) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
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all problems of the 2013 Ford Escape
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The contact owns a 2014 Ford Escape. The contact stated that after opening the rear driver’s side door, the locking mechanism failed, and the door failed to remain closed. The vehicle was taken to the local dealer who diagnosed that the interior door latch mechanism had failed and needed to be replaced. The mechanism was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 100,000.
The contact owns a 2023 Ford Escape. The contact stated while the vehicle was parked, the contact attempted to close the front driver’s side door; however, the door failed to close securely. No warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
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all problems of the 2023 Ford Escape
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The contact owns a 2014 Ford Escape. The contact stated that while pulling out his his dcive way at a very low speed, the front passenger door opened. The vehicle was stopped and when attempting to close the door the door did not latch. The contact stated that he held the passenger door while driving until he parked in his garage. The vehicle was taken to an independent mechanic where it was diagnosed that there was a broken door latch needed to be replaced. The vehicle was not repaired. The contact believes that the failure was related to manufacturer recall: 16s30. The manufacturer was notified of the failure. The failure mileage was 140,000.
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact became aware that the driver’s side front door had detached, and the hinge on the door was inoperable. The vehicle was taken to the dealer where it was diagnosed and determined that the door had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.
The contact owns a 2021 Ford Escape. The contact stated that there was an abnormal sound coming from the front driver's side door. The door failed to stay ajar when needed. Additionally, the contact stated that the door swung open unexpectedly while parked on an angle. There was no warning light illuminated. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
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all problems of the 2021 Ford Escape
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The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the rear liftgate door erroneously became unlatched and opened. The contact later discovered that the rear liftgate locking mechanism was faulty and the liftgate door would not remain closed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 119,000.
The contact owns a 2018 Ford Escape. The contact stated that when the vehicle was parked, the lift gate latch did not function as intended. The contact stated that the lift gate failed to unlock and open. In addition, the contact stated that due to the failure, it took about 20 minutes or more to get the lift gate latch to unlock and open. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the VIN was not associated with any recalls. The failure mileage was approximately 44,600.
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all problems of the 2018 Ford Escape
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The contact owns a 2013 Ford Escape. The contact stated that while driving approximately 25 mph the rear passenger side door erroneously opened causing a distraction to the driver and the vehicle crashed into the rear of a second vehicle. During the crash the front end of the vehicle was severely damaged but the air bag did not deploy. During the crash the contact sustained neck, shoulder and back injuries. No medical treatment was received. The vehicle was destroyed. A police report was taken at the scene and the vehicle was towed away. The cause of the failures were not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 212,000.
The contact owns a 2020 Ford Escape. The contact stated that the driver-side door does not latch and remain closed properly and would open at various speeds. The vehicle was taken to a local dealer but has not been repaired as of yet. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "check transmission" message was displayed, and the vehicle started to hesitate. The contact was on the way to the dealer and heard an abnormal sound and saw black liquid coming from underneath the vehicle. The vehicle driven to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that the air bag warning light remained illuminated. The contact stated that soon after the failure, while driving at an undisclosed speed, the instrument panel displayed an error message "engine overheating” and the fuel tank failed to function as need. The message “turn off engine" prior to the engine overheating. The contact stated that the temperature gauge was extremely elevated, and the vehicle was pulled over to the shoulder. The vehicle was taken back to the dealer and was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2015 Ford Escape. The contact stated upon entering the rear passenger’s door, the contact became aware that the door failed to securely latch closed. The door-ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA action number: rq19005 (latches/locks/linkages, structure). The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2021 Ford Escape. That contact stated that upon entering the vehicle, the driver's side door failed to open as intended. After a visual inspection, the contact observed that the door hinge attachment point had detached. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA action number pe23013 (structure). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 42,000.
The contact owns a 2019 Ford Escape. The contact stated that while the vehicle was parked, he observed that the rear door latch was separating from the door panel. The contact stated that the door was able to open, close, and lock as needed. The vehicle was taken to a dealer where it was determined that the door assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 57,598.
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all problems of the 2019 Ford Escape
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The contact owns a 2014 Ford Escape. The contact stated that the rear driver’s side and rear passenger’s side doors were inoperable and could not be opened from inside or outside the vehicle. The vehicle was taken to the local dealer who stated that the door plastic panels had slid down and became stuck inside the door trim. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired for the same failure, but the failure reoccurred. The failure mileage was 30,000.
The contact owns a 2020 Ford Escape. The contact stated that the driver’s side front door made clicking sounds while opening, and then failed to close securely. The contact stated that it took two people to close the door securely. The contact had to use the passenger’s side door to enter or exit the vehicle. The contact took the vehicle to the dealer who determined that the door needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and filed a case for the failure. The approximate failure mileage was 44,000.
The contact owns a 2020 Ford Escape. The contact noted that when she opened the driver's side door it would make loud abnormal "popping" sounds. The contact stated that the abnormal sound had gotten louder and additionally the driver's side power window was moving extremely slowly and she was afraid of opening the window. The contact stated that when the door would be fully opened it would take an abnormal amount of effort to close the door as it appeared to be stuck. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the door latch could be repaired however a diagnostic would have to be completed on the driver's side window. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to manufacturer technical service bulletin number: ssm 50150 for cracked or broken spot welds in the left front door at the check arm attachment points (latches,/locks/linkages). The failure mileage was approximately 105,000.
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door became unsecured and failed to remain securely closed. The contact called the local dealer who acknowledged that the failure was a known issue with similar vehicles. The local dealer informed the contact that their facility did not have the ability to repair the vehicle. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 42,000.
The contact owns a 2020 Ford Escape. The contact stated there was a loud cracking sound while opening and closing the front driver's side door. The contact stated that the door was difficult to close. The vehicle was taken to the local dealer who determined that the safety latch and door welds had fractured at the check arm attachment point and that the door needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 40,000.
The contact owns a 2020 Ford Escape. The contact stated that he noticed six holes and one large crack located at the front driver’s side door. The contact then stated that the weld hinges had cracked. The vehicle was taken to the dealer where it was diagnosed that the top center hinge had fractured from the spot weld and needed to be replaced. The contact was then advised to take the vehicle to an auto repair shop. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under the warranty and the contact the NHTSA hotline. The failure mileage was approximately 47,767.
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side hinge had fractured. The contact then stated that there were three holes in the front driver’s side door. Additionally, the contact stated that the front he heard an abnormal sound when the door welding fractured. The vehicle was taken to the dealer where it was diagnosed that the hinge had fractured from the spot weld and needed to be replaced. The vehicle had not yet been repaired. The contact then stated that he was informed by the dealer that the VIN was included in an unknown recall. The manufacturer was notified of the failure and the contact was advised to call the NHTSA hotline. The failure mileage was approximately 29,000.
The contact owns a 2014 Ford Escape. The contact stated that the driver's and passenger's side rear doors failed to shut securely. The contact related the failure to NHTSA campaign number: 20v331000 (latches/locks/linkages). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 100,000.
The contact owns a 2020 Ford Escape. The contact stated that the front, driver side door would fail to properly close as the door warning image would appear on the instrument panel. The contact took the vehicle to a dealer where he was informed that there were no recalls on the vehicle and was given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
The contact owns a 2020 Ford Escape. The contact stated that upon exiting the vehicle, he attempted to open the front driver's side door, and the door latch weld cracked. As a result, the front driver’s side door failed to open. The vehicle was taken to the dealer where it remained and was diagnosed and determined that the front driver’s side door needed to be replaced. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000. The VIN was unavailable.
The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door hinge welds were cracking, and the hinge appeared to be detaching from the frame. The contact stated that the door was not opened completely for fear of the hinge shearing off and not being able to close the door. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the driver's side door needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.
The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number 16v643000 (latches, locks, linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Part distribution disconnect.
The contact owns a 2020 Ford Escape. The contact stated when she opens the driver's side door she heard a loud abnormal popping sound. The contact stated that the door opened too far. The contact stated that she enters the vehicle using only the passenger side door, she stated she is afraid that the door would not properly close. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
The contact owns 2020 Ford Escape. The contact stated that while parked, the driver's side door stopper made an abnormal sound and the door failed to close or open as needed. Additionally, the driver's side window failed to operate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 49,000.
| Problem Category | Number of Problems |
|---|---|
| Latches/locks/linkage problems | |
| Door Latch problems | |
| Hood Latch problems | |
| Hatchback/liftgate Lock problems | |
| Tailgate Latch problems | |
| Doors Lock problems | |
| Doors Latch Plate problems | |
| Fueling/charging Door/hatch/port problems | |
| Fueling/charging Door/hatch/port Latch/lock Release System problems | |
| Electronic Lock/latch Actuator problems |