Latches/locks/linkage Problems of Ford Escape - part 2

The contact owns a 2015 Ford Escape. The contact stated that NHTSA campaign number: 16v643000 (latches/locks/linkages) was previously performed on the vehicle. The contact stated that upon locking the vehicle with the key fob, the horn engaged as confirmation that the vehicle was locked securely. However, after his daughter became aware that someone had broken into the vehicle, she discovered that the vehicle could be opened by pulling the door handle after it had been locked with the key fob. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door latch and lock assemblies needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 20v331000 (latches/locks/linkages). The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 81,000.

See all problems of the 2015 Ford Escape 🔎.

The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked he noticed that the drivers door was making abnormally loud noises when the door is opening and closing. The contact stated that the latch on the door has broken and now the door swings completely open, the contact stated that the drivers window was having difficulty winding up and down . The contact stated that the driver side door and window failed without impact. There was no warning prior to the failure. The vehicle was taken to an dealer and was diagnosed as the vehicle having broken wells . The vehicle was not being repaired yet . The manufacture was notified of the failure. The failure mileage was approximately 22,000.

See all problems of the 2020 Ford Escape 🔎.

The contact's grandmother owns a 2020 Ford Escape. The contact stated that the driver's side door failed to operate as needed. Additionally, the driver's side window failed to roll down. The contact related the failure to technical service bulletin: 15-0052 (door latch). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 50,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 20v331000 (latches/locks/linkages). The vehicle was taken to the dealer and the recall repair was performed; however, the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was not available.

The contact owns a 2020 Ford Escape. The contact stated that there was an abnormal cracking sound coming from the front driver’s side door hinge. The contact stated that the failure progressively worsened, with the front driver’s side door being difficult to close properly. The contact also stated that the front driver’s side window failed to roll down after several attempts. Upon investigation, the contact discovered that the window failure was also related to the door failure. The dealer was notified of the failure and provided an estimate for an inspection. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to close the rear driver’s side door, the door failed latch. The door ajar warning alert was illuminated indicating that the door was open. The contact stated that she had to use rope to keep the door closed and was concerned that one of her children could fall out of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The contact received recall notification of NHTSA campaign number: 16v643000 (latches, locks, linkages). The manufacturer was not notified of the failure. The failure mileage was approximately 193,000.

The contact owns a 2020 Ford Escape. The contact stated that there was an abnormally strong fuel odor coming from the vehicle. Additionally, the doors failed to close securely. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 22v859000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 28,000. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact stated that on various occasions, the driver's door was creaking while being opened or closed. The contact stated that the failure persisted, and that the driver's door and window failed to close as designed. The contact noticed that the driver's door hinge was loosened. The vehicle was towed to a local dealer, where it was diagnosed that the driver's door needed to be replaced. The contact stated that the hinge was removed; however, the vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The approximate failure mileage was 29,000.

The contact owns a 2020 Ford Escape. The contact stated the front driver’s side door striker that was used to prevent the door from overextending while opened had failed. Additionally, the front driver’s side window could not completely be opened due to the failure. The vehicle was taken to the local dealer who informed the contact that the part needed to be replaced; however, the vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 47,865.

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 22v413000 (power train). The contact took the vehicle to the local dealer and was informed that NHTSA campaign number: 20v331000 (latches/locks/linkages) would be also serviced. The vehicle was repaired under both recall campaigns. The contact stated the following day after the repairs were completed, the front driver’s side door latch failed to close properly. The contact also stated that the front driver’s side door opened independently while driving. The contact took the vehicle back to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was 122,358.

See all problems of the 2014 Ford Escape 🔎.

The contact's daughter owns a 2015 Ford Escape. The contact stated that his daughter experienced a malfunction with the front passenger’s side door latch mechanism. The door failed to latch and close securely. There were no warning lights illuminated. The contact called the local dealer and was informed that vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance and referred him to the NHTSA hotline. The contact stated that the failure was related to NHTSA campaign number: 20v331000 (latches/locks/linkages). The failure mileage was approximately 58,000.

The contact owns a 2013 Ford Escape. The contact was informed after an emission test that there were two recalls on his vehicle; NHTSA campaign number: 16v643000 (latches/locks/linkages) and 22v413000 (power train). The vehicle was taken to a dealer however, the contact was never informed that the parts for NHTSA campaign number: 22v413000 (power train) was not available. Upon return of the vehicle, the contact was unable to shift the vehicle out of park(p) as the instrument panel indicated that the vehicle was in neutral(n). The vehicle was towed back to the dealer where it remained in their possession. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was 164,098. VIN tool confirms parts not available.

See all problems of the 2013 Ford Escape 🔎.

The contact owns a 2013 Ford Escape. The contact stated that upon start of his vehicle, the rear driver’s side door failed to lock securely. The contact also stated that the transmission shifter cable had failed to move out of park as the "transmission in neutral" warning message appeared on the instrument panel. Upon release of the brake pedal, the vehicle began to roll forward while the vehicle was in park(p). Due to the failure, the contact had the vehicle towed to an independent mechanic where he was informed that both failures were under NHTSA campaign number: 16v643000 (latches/locks/linkages) and 22v413000 (power train). The dealer was notified of the failure and the contact was informed that parts for NHTSA campaign number: 22v413000 (power train) was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford Escape. The contact stated while driving approximately 40 mph, the door ajar warning light illuminated. The contact then pulled over safely to the side of the road and tied a rope from the door to the other door to keep the door closed. The vehicle was diagnosed at the dealer and it was determined that the vehicle had experienced the failure listed in NHTSA campaign number: 20v331000 (latches/locks/linkages) however, the VIN was not included. The contact stated that due to the dealer cost for the repair, the vehicle was taken to an independent mechanic to be repaired. The manufacturer was notified of the failure. The failure mileage was 32,000.

The contact owns a 2017 Ford Escape. The contact stated that after parking and turning off the vehicle, the interior lights remained illuminated, due to the liftgate failing to close securely. No warning lights were illuminated. The contact stated that she replaced the key fob, lubricated the door latch assembly, and replaced the battery; however, the failure persisted. The vehicle was taken to a local dealer, where the contact was made aware that the vehicle warranty had expired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 55,000.

See all problems of the 2017 Ford Escape 🔎.

The contact's wife owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 20v331000 (latches/locks/linkages). The local dealer was contacted on two separate occasions and the contact was informed that the parts were available; however, after the vehicle was taken to and left overnight at the dealer, the dealer called back and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's wife had experienced an unknown failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 104,000. Parts distribution disconnect.

The contact owns a 2020 Ford Escape. The contact stated that while reversing and turning the steering wheel, the vehicle would make grinding noises. Additionally, the front driver’s side door latch had detached, and there was an electrical failure. The vehicle was taken to the dealer and diagnosed that the failure was related to the vehicle being involved in a rear-end collision, where the liftgate was damaged and replaced by an auto body shop. The dealer informed the contact that the frame was bent from the collision and the warranty was voided so they could not assist in repairing the door latch. The dealer did perform an alignment. The vehicle was not repaired. The manufacturer was made aware of the failure and sent the contact a gift card but did not provide any assistance. The failure mileage was approximately 18,000.

The contact owns a 2013 Ford Escape. The contact stated that upon a vehicle inspection, she was informed that the vehicle was included in NHTSA campaign number: 16v643000 (latches/locks/linkages). The contact stated that upon opening the front driver’s and passenger’s side doors, the doors failed to lock securely when closed. The contact stated that the latch remained in the closed position on both doors, preventing the doors from being secured. The contact's husband called the dealer and was informed that the parts were on back order and that the recall repair could not be performed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000. Parts distribution disconnect.

Tl the contact owns a 2015 Ford Escape. The contact stated that after multiple attempts, the rear driver's side door failed to latch and lock as needed. The contact called interstate Ford (125 alexandersville rd, miamisburg, OH 45342) where he was informed that the vehicle was included in NHTSA campaign number: 20v331000 (latches/locks/linkages). An appointment was scheduled to have the vehicle repaired. The contact's wife called back to confirm the appointment and was informed that the VIN was not under recall. The manufacturer was notified of the failure and was referred to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 56,000.

The driver side seat belt will not latch. Also, the left back door will not open.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages). The contact stated that since receiving the notification, the driver’s, and passenger’s side rear doors failed to latch securely. Several dealers were notified of the failure and the contact was informed that due to a shortage of parts, they were unable to fix the vehicle. The manufacturer had been notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.

2013 Ford Escape. Consumer writes in regards to door latch safety recall. The consumer stated the dealer was unable to coordinate a reasonable time frame to have the vehicle repaired.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA campaign number: 20v331000 (latches/locks/linkages). The contact called chino hills Ford located at 4480 chino hills pkwy, chino, CA 91710 and it was confirmed that parts were not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the brake lamp bulb needed to be replaced. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 134,000. Parts distribution disconnect.

Tl the contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages); however, the parts do to the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called long mcarthur Ford (3450 s 9th st, salina, KS 67401 (785) 823-2237) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Ford Escape. The contact stated his daughter-in-law received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages). The contact stated she took the vehicle to the local dealer and had the recall remedy performed. The contact stated that the rear passenger’s side door opened independently. The contact called the local dealer and was informed to take the vehicle to a closer dealer in his area. The contact took the vehicle to a second local dealer; champion Ford edinboro (11941 edinboro rd, edinboro, PA 16412: (814) 734-1616), where it was diagnosed with needing the rear passenger’s side door latch to be replaced; however, the dealer had not received authorization from manufacturer to service the vehicle under NHTSA campaign number: 20v331000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that the recall repair had been completed back in 2017. The failure mileage was approximately 50,000.

2013 Ford Escape. Consumer writes in regards to door locking mechanism and computer control module safety recall. The consumer stated while driving the vehicle, the door opened. Updated 11/07/2017.

The contact owns a 2013 Ford Escape. The contact received a notification of NHTSA campaign number: 16v643000 (latches/locks/ linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to penske Ford (8970 la mesa blvd, la mesa, CA 91941) and was informed that the part was not available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2015 Ford Escape. The contact stated that NHTSA campaign number: 16v643000 (latches/locks/linkages) exceeded a reasonable amount of time for repair. The contact received the notification in July of 2017. The dealer (bergstrom Ford Lincoln of fox valley, 585 s green bay rd, neenah, WI, 54946) stated that the parts for repair were unavailable for another 3-4 weeks. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign numbers: 16v643000 (latches/locks/linkages) and 17v209000 (engine and engine cooling). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (frontier Ford, 12610 thompson rd, anacortes, wa 98221, (360) 293-3105) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. In addition, the vehicle was also included in a manufacturer campaign for the "sync with my Ford, my Lincoln" touch campaign, which covered accessory protocol interface module apim. The contact was not experiencing a failure and was waiting for a response from the manufacturer concerning the two recalls and the service campaign. VIN tool confirms parts not available.

The contact owns a 2013 Ford Escape. Within a week of owning the vehicle, the rear passenger door failed to properly close when opened. The contact had to constantly double check to ensure that all of the doors were secured due to the failure. The contact later received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages). The dealer (brandon Ford, 9090 e adamo dr, tampa, FL 33619, (813) 246-3673) scheduled an appointment for the recall repair and was to diagnose the cause of the failure. In addition, the service engine and coolant warning indicators randomly illuminated. The vehicle hesitated and stalled without warning. Also, the driver's side floorboard area was not structurally sound and began buckling. The manufacturer was notified of the failures. The failure mileage was not available. Parts distribution disconnect.

(kh dealer info inadequate) tl the contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The buss Ford dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and informed the contact that parts should be available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign numbers: 16v643000 (latches/ locks/linkages) and 17v209000 (engine and engine cooling); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.

(dealer info missing gl) tl- the contact owns a 2015 Ford Escape. The contact received notification of NHTSA campaign number: 16v643000 (locks, linkages, latches) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The saybrook dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign numbers: 16v643000 (latches/locks/linkages) and 17v209000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer stated that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.