Engine Oil/lubrication Oil Cooler Problems of Ford Escape

The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 55 mph the contact saw smoke coming from underneath the hood and from behind. The contact stated no warning light was illuminated. The contact pulled off of the road safely, with no loss of power and no loss of brakes. The contact said that more smoke was issuing from under the hood and it was gray smoke. The contact said a third party driver had stopped and advised that he saw flames. The contact opened the hood and said that there was only smoke issue no fire. The fire department was not called and the contact did not have to put out any flames. The contact said that the vehicle was towed to an independent mechanic who diagnosed vehicle and reported that the engine head was cracked on the back side of the motor. The independent mechanic advised that there was a recall associated with the failure (NHTSA campaign number: 13v583000). The contact did not take the vehicle to local dealer, however the dealer was contacted and advised that there were no open recalls referring to NHTSA campaign number: 13v583000. The vehicle was not repaired and was pending repairs. The manufacturer had been informed of the failure and referred the contact to the hot line. The contact said that her vehicle should be included in NHTSA campaign number: 13v583000. The failure mileage was approximately 158,000 miles.

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The contact owns a 2017 Ford Escape. The contact stated that while driving at 35 mph, the vehicle inadvertently started jerking. There were no warning lights illuminated. The contact veered to the side of the road and opened the hood of the vehicle. The contact stated that he noticed that the vehicle did not have coolant and he refilled the coolant. The contact stated that as he continued to drive the vehicle, the vehicle started jerking significantly and was misfiring. The contact checked the engine coolant level and noticed that it was almost empty 15 minutes later. The contact stated that he added distilled water in the coolant reservoir. The contact stated that as he continued to drive that same day, the vehicle was jerking significantly. The contact turned off the vehicle and was unable to restart the vehicle without a jump start. The vehicle was towed to the contact's residence. The vehicle was then taken to the independent mechanic who diagnosed that the head gasket was fractured and there was water in the engine oil reservoir. The contact stated that the check engine warning light illuminated. The vehicle was also taken to the dealer who informed the contact that they vehicle could not be repaired as his VIN was not included in any recall. The manufacturer was notified of the failure and advised the contact that the vehicle could not be repaired since the VIN was not included in a recall. The vehicle was not repaired. The approximate failure mileage was 107,000.

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