Back Over Prevention Problems of Ford Expedition

The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

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The contact owns a 2022 Ford Expedition. The contact stated that after reversing, the rear-view camera displayed a rear-view image but failed to turn off when the vehicle was shifted back into drive(d). No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear-view camera. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v315000 (back over prevention), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 67,000.

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The contact owns a 2017 Ford Expedition. The contact stated while reversing, the back over prevention camera displayed a distorted image and flickered, creating a visibility hazard for the driver. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were contacted regarding the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the manufacturer's extended warranty coverage related to the failure. The failure mileage was 42,000.

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The contact owns a 2016 Ford Expedition. The contact stated that the rearview camera displayed a distorted blue image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The message "camera not available" was displayed. However, while driving on the roadway, the camera operated as intended. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure and the contact was provided a case number and referred the contact to the NHTSA hotline for assistance. The vehicle was not repaired. The contact associated the failure with NHTSA campaign number: 25v315000 (back over prevention); however, the VIN was not included. The failure mileage was unknown.

The contact owns a 2017 Ford Expedition. The contact stated that the rear-view camera displayed a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the rear-view camera showed a black screen and the message "camera unavailable" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 160,000.

The contact owns a 2017 Ford Expedition. The contact stated that occasionally while reversing the vehicle, the center console display failed to function properly. The contact stated that occasionally the screen was blank or distorted. The contact stated that very rarely the display operated as intended. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the back over prevention camera system displayed a black screen and failed to function as intended. The contact stated that occasionally, the back-over prevention camera system displayed a fuzzy green display. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The contact was informed that parts were not yet available. The contact received notification of NHTSA campaign number: 25v270000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when parts would be available. The failure mileage was 118,000. VIN tool confirms parts not available.

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The contact owns a 2015 Ford Expedition. The contact stated while parked occupied in the vehicle or while attempting to reverse the vehicle the rearview camera failed to display an image. The message contact your Ford dealer for service illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that rearview needed to be replaced; however, they informed her that her VIN was not included in the recall. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 25v270000(back over prevention); however, the VIN was not included in the recall. The manufacturer was notified they informed her that the VIN was not included in the recall and opened a case. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 122,000.

The contact owns a 2012 Ford Expedition. The contact stated that the image displayed on the back over prevention screen was either upside down, distorted, static only, or completely black. The failure was intermittent. During the failure, the contact was able to restart the vehicle to fix the image; however, the fix was intermittent. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact researched and found information on NHTSA campaign number: 25v270000 (back over prevention); however, the VIN and model year was not included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

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The contact owns a 2017 Ford Expedition. The contact stated while reversing at an undisclosed speed, the back over prevention camera failed to function as intended. The contact stated that the back over prevention camera displayed colorful lines but not the proper image. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 36,830.

The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the back-over prevention camera failed to function as intended. The contact stated that the back-over prevention camera had displayed a black screen. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact referenced an unknown recall repair; however, the VIN was not included. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 92,000.

The contact owns a 2016 Ford Expedition. The contact stated that the back-over prevention camera was inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 53,000.

The contact owns a 2015 Ford Expedition. The contact received NHTSA campaign number: 25v270000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the rearview camera displayed the vehicles in the rear and not the vehicles in front. No warning lights were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford Expedition. The contact stated that after shifting into reverse, she became aware that the rearview camera was not functioning, failing to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number 23v022000 (back over prevention), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 50,000.

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The contact owns a 2022 Ford Expedition. The contact stated while driving approximately 40 mph, the instrument panel went black. The horn failed to be as loud as designed. The contact also stated that while driving approximately 45 mph and making a left turn, the turn signal failed to activate. The contact stated that the instrument panel was black during the failure. The contact stated that before the failure, the bluetooth sync system had failed, and the contact believed that was when the failures started. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The instrument panel and the touch control panel screen were replaced. The contact stated that after the repairs were completed, the back over prevention alarm was not as loud as before. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 25,000.

The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (d) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving, and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the accessory protocol interface module (apim) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 45,000.

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The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the rear camera intermittently displayed a blank image or a blue screen. The message "camera not available" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owns 2022 Chevrolet Expedition. The contact stated that while driving at various speeds and activating the turn signals, the turn signals would temporarily blink excessively fast, which indicated a turn signal failure. The vehicle was taken to an unknown local dealer, who was unable to duplicate the failure. No service was performed. Additionally, the contact stated that while the adaptive cruise control mode was activated, the vehicle accelerated unintendedly and nearly hit a pedestrian. The contact stated that he had not engaged the resume button at the time of the failure. The contact also stated that while reversing, the rearview camera was inoperable. The cause of the failures were not determined. The vehicle was not diagnosed nor repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 6,000.

The reverse camera system does not display any images, I. E. , the screen is black/blue (depending on night/day) and provides no view of what is behind the vehicle. The motion and parking sensors are still providing input, but the driver cannot see what the sensors are detecting. Since this is a large SUV with multiple blind spots, this creates a hazard when trying to back up the vehicle.

The contact owns a 2017 Ford Expedition. The contact stated that the instrument panel was either partially illuminated, or the extremely low-lit. The contact stated that occasionally the instrument panel was blank. Additionally, back over prevention camera was occasionally blinking or was inoperable, failing to provide an image as needed. The contact had to pull over and restart the vehicle for the vehicle to return to normal operation. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 25v315000 (back over prevention). The vehicle was taken to the local dealers, who were unable to determine the cause of the failure. The dealer stated that the failure might have been caused by the rain. The vehicle was taken to another local dealer, peltier Ford (200 TX-63 spur, longview, TX 75601); however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 50,000.