Ford Expedition owners have reported 53 problems related to back over prevention (under the back over prevention category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Expedition based on all problems reported for the Expedition.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention). The contact received notification that the remedy was available. The contact stated that the rearview camera would display a distorted image intermittently while the vehicle was in reverse(r). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer. However, the contact was informed that since the failure did not show a code, the recall could not be completed. The manufacturer was made aware of the issue and informed the contact that even though the failure was intermittent, the recall repair could be performed. The manufacturer advised the contact to take the vehicle to another dealer for the recall repairs. The vehicle was taken to a different dealer, gwinnett place Ford in duluth, GA, and the dealer refused to complete the recall repair since no codes were displayed. The contact stated that the recall was suddenly removed from the system. The failure mileage was approximately 80,000.
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The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the camera displayed squiggly lines. Occasionally, the screen was blank. No warning lights were illuminated. The vehicle was taken to the local dealer previously, where it was diagnosed and determined that the camera module needed to be replaced. The vehicle was repaired under the warranty, but the failure reoccurred. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention). The local dealer informed the contact that parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 1,000.
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The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image would appear blank, and a camera not available warning message displayed. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 160,000.
The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse(r), the rearview camera became inoperable. The contact stated that the rear-view camera image failed to function properly and appeared blurry and intermittently failed to operate as intended. The vehicle was taken to the dealer where it was diagnosed and determined that the camera module had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 200,000.
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the rearview camera displayed the message "camera unavailable - please contact dealer" was displayed. No warning lights were illuminated. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle remained at the residence. A dealer was contacted and asked the contact if another recall letter had been sent. The manufacturer was not notified of the failure. The failure mileage was approximately 159,722.
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The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image intermittently operated as needed. There was no warning light illuminated. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.
The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to function properly, and the screen was blank. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera display appeared blank but functioned intermittently. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, parts were not yet available for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,276.
The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image appeared blank, and the message “camera not available” was displayed. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, parts were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 118,000.
The contact owns a 2017 Ford Expedition el. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part for the recall was not yet available. The manufacturer was made aware of the failure but provided no assistance. The contact had not experienced a failure.
The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA campaign number: 25v270000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2017 Ford Expedition el. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was intermittently distorted or inoperable while the vehicle was in reverse(r). The dealer was contacted, and a recall repair appointment was scheduled. The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced; however, the contact was informed that the part was not yet available. The vehicle was not repaired. The contact inquired about rental assistance and was referred to the manufacturer. The manufacturer was made aware of the failure and informed the contact that she was misinformed by the dealer because the recall part was not yet available. No vehicle rental assistance was provided. The contact stated that the rearview camera had become inoperable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 109,000.
The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the message "back up camera unavailable - contact dealer" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 90,000.
The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention). The contact stated that while in reverse(r), the camera displayed a black screen with a message "camera unavailable - contact dealer", and the vehicle hit an elderly woman's shopping cart. There were no injuries. The vehicle was taken to a dealer, and the contact was informed that the parts were not yet available. The contact stated that while in reverse(r), the camera displayed a black screen with the message "camera unavailable - contact dealer", and the vehicle almost struck a toddler walking with his parents behind the vehicle. The vehicle was taken to the same dealer however, parts were still not available. The manufacturer was notified of the failure. The failure mileage was 115,000.
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2017 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a distorted image and squiggly lines. The vehicle was taken to a dealer to be diagnosed. The vehicle was diagnosed with rear-view camera failure. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part for the recall repair was unavailable. The contact stated that the vehicle was used to transport a disabled family member who uses a mobile scooter. The contact stated that the mobile scooter needed to be transported on the rear of the vehicle; however, with the rear-view camera failure, the scooter could not be safely transported. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 100,998.
The contact owns a 2022 Ford Expedition. The contact stated that after reversing, the rear-view camera displayed a rear-view image but failed to turn off when the vehicle was shifted back into drive(d). No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear-view camera. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v315000 (back over prevention), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 67,000.
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The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the back-over prevention camera screen displayed a black screen. The contact stated that because of the failure, the bumper on the rear passenger's side and the passenger's side mirror were damaged. The vehicle was taken to an independent mechanic; however, the vehicle was not inspected. The contact was advised to take the vehicle to the dealer for assistance. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention). The contact stated that while shifted into reverse(r), the rear-view camera screen displayed a black and fuzzy image. The vehicle was taken to the dealer, where it was diagnosed, and determined that the rear-view camera needed to be replaced; however, parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2017 Ford Expedition. The contact stated while reversing, the back over prevention camera displayed a distorted image and flickered, creating a visibility hazard for the driver. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were contacted regarding the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the manufacturer's extended warranty coverage related to the failure. The failure mileage was 42,000.
The contact owns a 2016 Ford Expedition. The contact stated that the rearview camera displayed a distorted blue image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The message "camera not available" was displayed. However, while driving on the roadway, the camera operated as intended. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified of the failure and the contact was provided a case number and referred the contact to the NHTSA hotline for assistance. The vehicle was not repaired. The contact associated the failure with NHTSA campaign number: 25v315000 (back over prevention); however, the VIN was not included. The failure mileage was unknown.
The contact owns a 2016 Ford Expedition. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse(r), the rearview camera failed to display a clear image on the screen. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
The contact owns a 2019 Ford Expedition. The contact stated that while reversing, the rear-view camera image was distorted or blank, with the message "camera unavailable" displayed. The dealer was notified of the failure and informed the contact that the VIN was not under recall for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,953.
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The contact 2016 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a foggy image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
The contact owns a 2016 Ford Expedition. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently inoperative. While driving at an undisclosed speed, the accelerator pedal was depressed, and there was an abnormal sound coming from the engine compartment. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer, where it was diagnosed and determined that the engine fan needed to be replaced; however, parts were not available for the repairs. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted or blank image while in reverse(r). The message "rear camera unavailable" message was displayed. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 110,000.
The contact owns a 2015 Ford Expedition. The contact stated that the rearview camera image was distorted while reversing. The contact received notification of NHTSA campaign number: 25v270000 (back over prevention). The local dealer was contacted, and an appointment was scheduled for the recall repair; however, the dealer later informed the contact that the part was not yet available to do the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.
The contact owns a 2017 Ford Expedition. The contact stated that the rear-view camera displayed a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the rear-view camera showed a black screen and the message "camera unavailable" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 160,000.
The contact owns a 2017 Ford Expedition. The contact stated that occasionally while reversing the vehicle, the center console display failed to function properly. The contact stated that occasionally the screen was blank or distorted. The contact stated that very rarely the display operated as intended. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
The contact owns a 2017 Ford Expedition. The contact received notifications of NHTSA campaign numbers: 25v236000 (service brakes, hydraulic) and 25v572000 (back over prevention). However, the part to do the recall repair on the rearview camera was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 108,000.
The contact owns a 2017 Ford Expedition. The contact stated that while shifted in reverse, the back-over prevention screen was black or distorted. The message "rear camera image display not available" was displayed. The contact stated that while driving at an undisclosed speed, the vehicle was shuddering abnormally. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. In addition, the local dealer was previously contacted, and the vehicle was diagnosed with an oxygen sensor failure. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.
The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the back over prevention camera system displayed a black screen and failed to function as intended. The contact stated that occasionally, the back-over prevention camera system displayed a fuzzy green display. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The contact was informed that parts were not yet available. The contact received notification of NHTSA campaign number: 25v270000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when parts would be available. The failure mileage was 118,000. VIN tool confirms parts not available.
The contact owns a 2015 Ford Expedition. The contact stated while parked occupied in the vehicle or while attempting to reverse the vehicle the rearview camera failed to display an image. The message contact your Ford dealer for service illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that rearview needed to be replaced; however, they informed her that her VIN was not included in the recall. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 25v270000(back over prevention); however, the VIN was not included in the recall. The manufacturer was notified they informed her that the VIN was not included in the recall and opened a case. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 122,000.
The contact owns a 2017 Ford Expedition. The contact stated that while driving approximately 15 mph, the brake pedal was depressed, and there was an abnormal whining sound coming from the front driver's side wheel well. The contact had to depress the brake pedal sooner to allow more stopping distance while stopping the vehicle. The contact stated there was no warning light illuminated. The contact stated that the abnormal sound occurred at speeds between 15 and 20 mph. Additionally, the contact stated that the rear-view camera was no longer functioning. The contact stated that the image from the rear-view camera was distorted. The contact had received notifications of NHTSA campaign number: 25v236000 (service brakes, hydraulic) and 25v572000 (back over prevention). The contact called a local dealer and the manufacturer and was advised that parts were not yet available. The contact stated that the manufacturer had advised that the recall for the brake master cylinder, parts were on a national back order, and that the remedy for the rear view camera was also not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 120,000.
| Problem Category | Number of Problems |
|---|---|
| Back Over Prevention problems | |
| Sensing System Camera problems | |
| Warnings problems | |
| Rearview System Braking problems | |
| Camera System problems | |
| Back-up Alarm problems |