Back Over Prevention Problems of Ford Expedition - part 2

The contact owns a 2012 Ford Expedition. The contact stated that the image displayed on the back over prevention screen was either upside down, distorted, static only, or completely black. The failure was intermittent. During the failure, the contact was able to restart the vehicle to fix the image; however, the fix was intermittent. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact researched and found information on NHTSA campaign number: 25v270000 (back over prevention); however, the VIN and model year was not included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

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The contact owns a 2017 Ford Expedition. The contact stated while reversing at an undisclosed speed, the back over prevention camera failed to function as intended. The contact stated that the back over prevention camera displayed colorful lines but not the proper image. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 36,830.

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The contact owns a 2015 Ford Expedition. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera failed to activate while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle, especially during hot weather. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, the contact stated that while the vehicle was stopped at a traffic light or stop sign, the running boards moved independently. Occasionally, while exiting the vehicle, the running boards opened halfway. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 124,000.

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The contact owns a 2015 Ford Expedition. The contact stated that while reversing, the back-over prevention camera failed to function as intended. The contact stated that the back-over prevention camera had displayed a black screen. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact referenced an unknown recall repair; however, the VIN was not included. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 92,000.

The contact owns a 2016 Ford Expedition. The contact stated that the back-over prevention camera was inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 53,000.

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The contact owns a 2015 Ford Expedition. The contact received NHTSA campaign number: 25v270000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the rearview camera displayed the vehicles in the rear and not the vehicles in front. No warning lights were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image or a white screen while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "rear camera unavailable" was displayed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2021 Ford Expedition. The contact stated that after shifting into reverse, she became aware that the rearview camera was not functioning, failing to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number 23v022000 (back over prevention), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 50,000.

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The contact owns a 2022 Ford Expedition. The contact stated while driving approximately 40 mph, the instrument panel went black. The horn failed to be as loud as designed. The contact also stated that while driving approximately 45 mph and making a left turn, the turn signal failed to activate. The contact stated that the instrument panel was black during the failure. The contact stated that before the failure, the bluetooth sync system had failed, and the contact believed that was when the failures started. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The instrument panel and the touch control panel screen were replaced. The contact stated that after the repairs were completed, the back over prevention alarm was not as loud as before. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 25,000.

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The contact owns a 2019 Ford Expedition. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted into reverse, the rear-view camera intermittently failed to display a clear image, and the screen was black. An unknown message was displayed. The local dealer was contacted; however, parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 144,000.

The contact owns a 2020 Ford Expedition. The contact stated that while reversing, the rearview camera image was distorted or blank. The contact stated that the failure was related to NHTSA campaign number: 25v442000 (back over prevention). There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to diagnose or repair the vehicle. The manufacturer was contacted, but no further assistance was provided. The failure mileage was approximately 60,000.

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The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (d) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving, and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the accessory protocol interface module (apim) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 45,000.

The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the rear camera intermittently displayed a blank image or a blue screen. The message "camera not available" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owns 2022 Chevrolet Expedition. The contact stated that while driving at various speeds and activating the turn signals, the turn signals would temporarily blink excessively fast, which indicated a turn signal failure. The vehicle was taken to an unknown local dealer, who was unable to duplicate the failure. No service was performed. Additionally, the contact stated that while the adaptive cruise control mode was activated, the vehicle accelerated unintendedly and nearly hit a pedestrian. The contact stated that he had not engaged the resume button at the time of the failure. The contact also stated that while reversing, the rearview camera was inoperable. The cause of the failures were not determined. The vehicle was not diagnosed nor repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 6,000.

The contact owns a 2017 Ford Expedition. The contact stated that while reversing, the rear-view camera display failed to function as intended. The rear-view camera displayed a black screen with lines while in operation. The failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was unavailable. The dealer was made aware of the failure, and the contact was informed that the part was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

The reverse camera system does not display any images, I. E. , the screen is black/blue (depending on night/day) and provides no view of what is behind the vehicle. The motion and parking sensors are still providing input, but the driver cannot see what the sensors are detecting. Since this is a large SUV with multiple blind spots, this creates a hazard when trying to back up the vehicle.

The contact owns a 2017 Ford Expedition. The contact received notifications of NHTSA campaign numbers: 22v648000(visibility, electrical system), 25v236000 (service brakes, hydraulic), and 25v572000 (back over prevention); however, the parts to do the recalls repairs were not yet available. The contact stated while driving at various speeds, the brake pedal was depressed, but the vehicle failed to respond as intended. The contact stated that upon releasing and depressing the brake pedal once again, the vehicle responded as intended. It was unknown whether a warning light was illuminated. The contact also stated that the auxiliary plug had failed to function as intended, and there was no electrical charge upon plugging in a phone charger or usb cord. Additionally, the contact stated that the rearview camera image was distorted while the vehicle was in reverse(r), which prevented the driver from safely operating the vehicle. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 65,000.

The contact owns a 2017 Ford Expedition. The contact stated that the instrument panel was either partially illuminated, or the extremely low-lit. The contact stated that occasionally the instrument panel was blank. Additionally, back over prevention camera was occasionally blinking or was inoperable, failing to provide an image as needed. The contact had to pull over and restart the vehicle for the vehicle to return to normal operation. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 25v315000 (back over prevention). The vehicle was taken to the local dealers, who were unable to determine the cause of the failure. The dealer stated that the failure might have been caused by the rain. The vehicle was taken to another local dealer, peltier Ford (200 TX-63 spur, longview, TX 75601); however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 50,000.