Radio/tape Cd Player problems of the 2013 Ford Explorer

This dealing with the my sync (myford touch) . The system will will cause the screen to go black,it also will cause the a/c & heater, navigation, and radio to stop working. This happens while the vehicle is moving. To restore the system you have to pull over and reboot the system by turning off the vehicle. I just recieved a customer satisfaction program alert for Ford on 5/25/2019. Dealer will not repair because they clam that the program has expired. But I can have the repair done for the cost $1200. 00.

I noticed the outside trim around the sides of the windshield appeared loose on the driver but mostly passenger side of my car. A few weeks later when I started driving over 10 mph down the road, I heard a noise like something beating against my windshield. I noticed the rubber seal around the windshield and between the trim and the windshield had come off and was flapping in the wind against my windshield and car. The body trim is now loose as well. I had a little water even leak into the car. It was very distracting and almost caused my wreck. I had to temporarily tape the rubber trim down as it keeps coming loose and gets worse as you drive (which you have no choice when you are not close to home or can't get your vehicle in for repairs until weeks later).

The electronic screen that controls radio, environmental systems, navigation, shuts down frequently while the vehicle is in motion, or motor is running.

My blutooth pairing with iphone was compromised by someone other then me. It wouldnt let me listen to blu tooth on my phone. When it did let me listen the music that once sounded good now no matter what I did it sounded horrible. Another thing I noticed was the performance seemed to be greatly increased with poor mpg and then after awhile and still is this way there is a lack of performance and the motor has a completely weird sound since this started happening. I forgot to mention I had previosly had my phone connected thru the sync app and it had some nice features I was using until all this unexplainable things started happening. Once I noticed the volume on the radio was all the way up the next time I had entered my vehicle. And it seemed like in 2017 it would only happen when I was not far from my house and as time went on it seemed like they could change settings no matter where I was. I would program sync settings and before you know it sync is doing excatly what I had turned off. There was a couple other things I wrote down back when they happened that I need to find and then I can report back.

After entering a highway my horn honked and the message "no key detected" appeared. The vehicle never died but this has happened over a dozen times. I have had it in the shop, where the same concern was duplicated, and was told that it is some sort of interference with the radio frequency of the keys, they said that anything from phones to charges could cause this and that it is normal and I would have to live with it. On 1/17/13 and again on 2/11/13 after pushing the button to turn the car off the auxillary power came on. I was told this is okay and that the power would eventually turn itself off. 5/16/2013 this was the second time I noticed that my radio had shut itself off. I turned the car on and the radio was off, I know I did not turn this off when I turned the car off.