Visibility Problems of Ford Explorer - part 2

Ford Explorer owners have reported 87 problems related to visibility (under the visibility category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer.

36 Visibility problem of the 2017 Ford Explorer

Failure Date: 11/01/2019

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the side window molding was peeling off. The contact then stated that the driver's side molding was coming apart. No warning lights were illuminated. The vehicle was taken to a local dealer, where the contact was informed that the driver's and passenger's side window molding needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and offered to cover only a portion of the repair. The approximate failure mileage was 15,000.

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37 Visibility problem of the 2015 Ford Explorer

Failure Date: 06/01/2018

The contact owns a 2015 Ford Explorer. The contact stated that rainwater was discovered inside the cabin of the vehicle on the front passenger’s side of the vehicle. Upon inspection, it was determined that a section of the front windshield seal had dry rotted allowing the rainwater to enter the vehicle and causing the front windshield to be unsecured. The cause of the failure was not determined. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 95,000.

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38 Visibility problem of the 2013 Ford Explorer

Failure Date: 03/05/2018

The contact owns a 2013 Ford Explorer. The contact stated that when the vehicle was shifted into reverse(r), and driving at approximately 2 mph, the rear-view camera image failed to remain operational. The contact stated that the "rear-view camera unavailable - see dealer" and a yellow triangle with an exclamation point was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the backup camera needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 20v575000 (visibility). The failure mileage was 70,693.

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39 Visibility problem of the 2011 Ford Explorer

Failure Date: 10/27/2017

The contact owns a 2011 Ford Explorer. While driving at an unknown speed, the air conditioning unit failed on the passenger side. The contact mentioned that the vehicle was blowing cold air instead of hot air. The vehicle was taken to autonation Ford north canton (5900 whipple Ave NW, north canton, OH 44720 (330) 238-3206) where it was diagnosed that the air conditioning motor assembly needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact was advised to contact NHTSA. The approximate failure mileage was 29,416.

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40 Visibility problem of the 2014 Ford Explorer

Failure Date: 07/01/2016

The contact owns a 2014 Ford Explorer. While driving at any speed, the exhaust from the rear of the vehicle leaked into the vehicle's cabin via the air conditioning vents. The vehicle was driven to the dealer where it was diagnosed and repaired, but the failure recurred. The contact had a carbon monoxide reader that showed there was carbon monoxide inside the cabin of the vehicle. The contact stated that there was a TSB number 140130. The vehicle was not repaired. The manufacturer was notified. The VIN was unknown. The approximate failure mileage was 15,000.

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41 Visibility problem of the 2012 Ford Explorer

Failure Date: 09/01/2015

The contact owns a 2012 Ford Explorer. While driving various speeds, the contact observed an abnormal odor through the air conditioning unit when the accelerator pedal was depressed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.

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42 Visibility problem of the 2004 Ford Explorer

Failure Date: 12/01/2013

My 13 yr old was loading groceries while the window was popped up it fell w/o warning severely hurting her head rt bracket on upper window broke can cause serious injury.

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43 Visibility problem of the 2004 Ford Explorer

Failure Date: 11/10/2012

After a day of shopping I pulled into my driveway and parked my SUV. I went to open the rear window hatch when the left side came apart from the vehicle and landed on top of me. Fortunately the right side of the window was able to stay intact while my husband was able to run to my aid to lift the door up. I am four months pregnant and my three year old son was standing by my side. I have read that many complaints about this issue have been made to the Ford corporation regarding this problem but they continue not to rectify the issue at hand; while leaving vehicle owners helpless when this situation occurs. I read that this was a good avenue to report this issue since Ford continues to ignore the problem and wonder if my husband would not have been in shouting distance what would've happen to my son, unborn child and myself!!!!!.

44 Visibility problem of the 2004 Ford Explorer

Failure Date: 09/10/2012

This issue involves the driver side sun visor. The plastic piece on the left side of the visor that holds it in place on the ceiling has broken off. When you hit a bump or dip in the road the visor falls down and blocks your view to see what is going on in front of you. This is a real safety concern to me. I don't want to hit someone or something because of this. I am asking for a recall to be issued. Thanks.

45 Visibility problem of the 2004 Ford Explorer

Failure Date: 04/19/2012

On 19 Apr 2012 while opening the back hatch window, the passenger side hinge of the window failed. When this occurred the driver side hinge was bent and the hydrulic lifts popped open the window rather rapidly which could have severely injured me if it hit me. I was unable to close the window myself so I could drive again. A bystander helped me out to close it. After reading other reports and complaints online, this is not an isolated incident for 2004 Ford Explorers.

46 Visibility problem of the 2000 Ford Explorer

Failure Date: 04/05/2012

Noticed that there was a gap between my liftgate window and my liftgate when backing out of a parcking space. I found that the post pulled out of the passanger side of liftgate window hinge leaving a smooth hole in hinge and metal in groves of post. Had no options but to leave window attached by only the driver side hinge and the latch at the bottom of window. Did not have proper tools to remove for safer driving.

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47 Visibility problem of the 2004 Ford Explorer

Failure Date: 12/21/2011

The hinges that hold on the rear window are failing and I cannot open the rear window because I am afraid that it will fall off. Other year Explorers were recalled for this very reason and I cannot understand why the 2004 model was not recalled. The parts are the same as they were in other years.

48 Visibility problem of the 2005 Ford Explorer

Failure Date: 10/28/2011

The contact owns a 2005 Ford Explorer. The contact stated that the rear lift gate hatch panel fractured right below the window. The dealer was notified of the failure via voicemail. The vehicle was not inspected nor had it been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. The VIN was unavailable.

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49 Visibility problem of the 2003 Ford Explorer

Failure Date: 10/15/2011

The contact owns a 2003 Ford Explorer. The contact confirmed there was a crack located on the panel of the rear window. The vehicle was not taken to the dealer to be repaired. The manufacturer was not notified of the failure. The vehicle was not repaired. The VIN was unknown. The failure mileage was 125,000 and the current mileage was 177,000.

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50 Visibility problem of the 2005 Ford Explorer

Failure Date: 10/15/2011

The contact owns a 2005 Ford Explorer. The contact was driving approximately 40 mph when the defroster failed to operate when engaged. The vehicle was taken to the dealer for diagnostic testing where the technician stated that the dashboard would have to be removed and the blending chamber would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 80,000.

51 Visibility problem of the 2005 Ford Explorer

Failure Date: 10/02/2011

Very large crack in the rear lift gate from top to bottom like 1 foot long and 3/16 wide close to the Ford logo.

52 Visibility problem of the 2009 Ford Explorer

Failure Date: 09/01/2011

I have found out that it is a common issue that Ford has a problem on several of its models that the sun visor mirror pops out when you try to use it as a shade. This is a dangerous situation for a driver while driving in heavy traffic to have this surprise distraction. My wife almost ran off the road when it happened. I currently have it taped up on drivers side and now it happened on the passenger side. Ford will not replace with any discount leaving the owner in a precarious situation. I guess once someone has a wreck maybe then Ford will do a recall.

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53 Visibility problem of the 2012 Ford Explorer

Failure Date: 08/31/2011

This form does not allow entry of multiple dates. There is an issue with myfordtouch with this vehicle that is continual. Putting in one date is pointless. The climate (defroster, etc) system and the navigation system are part of this module, along with phone and audio features. This module locks continually and it is dangerous because you can't control the defroster or navigation system manually when this occurs. Repeated trips to the dealer have been fruitless and my wife was in dangerous situations several times in heavy traffic corridor conditions in northern new jersey. It is unconscionable that Ford is selling these vehicles for nearly $50,000 that are defective and they know they are defective.

54 Visibility problem of the 2004 Ford Explorer

Failure Date: 05/12/2011

The contact owns a 2004 Ford Explorer. The contact stated that the sun visor came off of the mount causing it to obstruct the drivers visibility. He also stated that as a result of the heat in the vehicle the plastic mount started disintegrating. The vehicle was taken to the dealer who made advised him that there were no recalls related to the failure and stated that the visor assembly needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure and current miles were 115,000.

55 Visibility problem of the 2004 Ford Explorer

Failure Date: 04/07/2011

The contact owns a 2004 Ford Explorer. The contact stated that the rear window on the hatch shattered. The contact looked at the hatch and found a crack on the metal piece of the hatch directly underneath the window. The contacts insurance company inspected the vehicle and said it was a defect. The manufacturer told the contact that this was an isolated incident and the rear window was not under warranty or recall. The failure and current mileage was unknown.

56 Visibility problem of the 2008 Ford Explorer

Failure Date: 04/01/2011

Driver & passenger mirror lids on sun visors have broken apart. It is clear that the plastic used was of inferior quality. Lids break off, mirror light stays on and: 1) runs battery down or 2) potentially causes fire due to overheating of materials.

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57 Visibility problem of the 2003 Ford Explorer

Failure Date: 03/14/2011

Blend door actuator not working. Not able to defrost windows easily.

58 Visibility problem of the 2011 Ford Explorer

Failure Date: 02/10/2011

I have a 2011 Ford Explorer and the sun visors do not allow me to make small adjustments to block the sun. When the visor is fully opened I cannot make 1/4 or 1/2 inch adjustments. I almost have to bring the visor half way down before it holds in place. Then it blocks my view of traffic. I've notified champion Ford katy and they didn't know what to do. I can make small adjustments when the visor is facing me. This leads me to believe that it is manufactured or installed backwards.

59 Visibility problem of the 1997 Ford Explorer

Failure Date: 12/20/2010

Waiting at a traffic light the sunroof shattered nothing but rain had fallen on the vehicle.

See all problems of the 1997 Ford Explorer 🔎.

60 Visibility problem of the 2005 Ford Explorer

Failure Date: 10/09/2010

Passenger visor plastic mounting bracket failed (cracked) driver side visor plastic mounting bracket failed (cracked) two months earlier and reported separately. Entire visor assembly had to be purchased because this small part was not sold or supplied separately. Was not covered under extended premium warranty.

61 Visibility problem of the 2005 Ford Explorer

Failure Date: 07/26/2010

Driver's side sun visor plastic mounting bracket failed (cracked) causing visor to drop and hang by electrical wire supplying power to lighted mirror. Entire visor assembly was required because individual part (small plastic mounting bracket) was not sold individually. Visor rarely if ever used. Replacement was at owner's expense and not covered under premium extended warranty.

62 Visibility problem of the 2005 Ford Explorer

Failure Date: 07/08/2010

The contact owns a 2005 Ford Explorer. While driving at 35 mph, the driver sun visor fractured from the vehicle. The contact stated the visor was exhibiting disintegration. The dealer advised the repair would be at the contact's expense. There was not a recall for the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure and current mileages were 31,000.

63 Visibility problem of the 2004 Ford Explorer

Failure Date: 07/02/2010

Defective clip/hinge in sunvisor assembly of 2004 Ford Explorers, breaks and cracks with normal use due to faulty design. Safety hazard due to the fact that once it breaks to a certain point the sunvisor will hang in drivers view and impede vision. A large amount of people are having the same problem I am having. . Read more...

64 Visibility problem of the 2004 Ford Explorer

Failure Date: 06/03/2010

While attempting to close the window on hatchback, the window hinges broke.

65 Visibility problem of the 2004 Ford Explorer

Failure Date: 05/31/2010

The contact owns a 2004 Ford Explorer. The contact placed the gear shifter into reverse to drive and noticed that the transmission would hesitate before engaging. The vehicle was taken to the dealer where the technicians replaced the solenoid in the transmission. After the repairs were performed, the contact continued to experience the failure. There was also an abnormal grinding from the rear of the vehicle. The dealer replaced the rear end bearing, three rear axles, the pinion bar and seals and a shaft kit was installed. The dealer also advised that the failure was caused by an over torque by the manufacturer. In addition, the contact stated that the driver and passenger side sun visor joints were failing sporadically and causing the visors to obstruct the contact's vision of the roadway. The sun visors were not repaired. The approximate failure mileage was 49,000.

66 Visibility problem of the 2007 Ford Explorer

Failure Date: 05/24/2010

The contact owns a 2007 Ford Explorer. While driving at 65 mph, the drivers side window shattered without warning. The police were contacted and advised that nothing had hit the window to cause it to shatter. The dealer stated they were aware of the failure but advised going through her insurance company for repairs. The vehicle was repaired through her insurance company. The failure mileage was 44,500 and the current mileage was 44,512.

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67 Visibility problem of the 2004 Ford Explorer

Failure Date: 05/17/2010

Rear window hinges on 2004 Ford Explorer broke.

68 Visibility problem of the 2004 Ford Explorer

Failure Date: 05/15/2010

Sun visor anchor based of 2004 Ford Explorer cracked and fell out, causing plastic pieces to fall on face, and making visor fall in front of line of sight while driving on highway . Using sun visor is now not possible.

69 Visibility problem of the 2004 Ford Explorer

Failure Date: 12/14/2009

The contact owns a 2004 Ford Explorer. The rear window panel had developed cracks. The vehicle has not been diagnosed by the dealership . The current and failure mileages were 53000.

70 Visibility problem of the 2004 Ford Explorer

Failure Date: 11/12/2009

Plastic pin securing blend door actuator breaks, freezing blend door in position. (cool) unable to get heat from vehicle hvac system. Can not defrost/defog windows in cold/wet weather. Visibility is limited during cold/wet weather. The reduced visibility caused me to veer off of pavement in a rural area near my home because I could not see the lane markers. Research on the internet shows this is a recurring, common problem. Ford motor CO. Is aware of the issue but has not taken steps to resolve this dangerous situation.



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