Windshield Problems of Ford Explorer - part 1

The contact owns a 2023 Ford Explorer. The contact stated while driving approximately 65 mph, road debris was kicked up by the vehicle ahead and cracked the windshield. The contact stated that the windshield was replaced by a glass repair shop. The contact stated that on another occasion while driving on the highway, road debris was again kicked up onto the windshield, and the windshield cracked. The contact asked the glass repair shop if the windshield was replaced with an oem windshield and was informed that the windshield was an oem part. The contact stated that while looking at the windshield from the left or right side, and at a right angle of light, there was a wavy imperfection running from the left to the right and in the middle of the windshield. The contact stated that the windshield had been replaced five times. The manufacturer was informed of the failure. The failure mileage was approximately 21,000.

See all problems of the 2023 Ford Explorer 🔎.

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 70 mph, the front driver’s side windshield trim detached from the vehicle. The contact took the vehicle to the dealer and the contact was informed that the trims and the windshield needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.

See all problems of the 2017 Ford Explorer 🔎.

See attached document for complaint.

See all problems of the 2012 Ford Explorer 🔎.

The contact owns a 2015 Ford Explorer. The contact stated while driving 70 mph, the front windshield molding became fractured and started striking the front passenger’s side door glass. The contact was able to safely drive the vehicle to the shoulder of the road. The vehicle was taken to the dealer. The contact was informed that there was no recall. The dealer advised the contact to report the failure to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA hotline. The failure mileage was approximately 110,000.

See all problems of the 2015 Ford Explorer 🔎.

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel locked inadvertently. The message "traction failure - stop safely" and several unknown warning lights were illuminated. There was no further information provided. The vehicle was taken to the dealer, where the electronic steering rack and pinion were replaced. The vehicle was repaired. Additionally, the contact stated while driving 65 mph, the driver's side windshield trim panel separated, struck, and cracked the windshield of the vehicle behind. There was no injury sustained. Additionally, the driver's side windshield rubber detached and started striking the side of the vehicle. The contact veered to the side of the road. A Ford technician met the contact on the side of the road and assisted the contact in securing the rubber into position and tape was applied. The dealer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was not covered under warranty. The failure mileage was approximately 94,000.

See all problems of the 2014 Ford Explorer 🔎.

I was driving down the interstate and heard a very loud bang, we thought someone had shot at the vehicle. It scared me and I swerved off the highway almost hitting the sidewall. The car behind me went off the road also. I went to check on them and their windshield was busted as well. It was dark out, and we knew something hit us, but we couldn't figure out what it was. When I woke up the next morning, I noticed the windshield trim was missing. It had flown off and hit the car behind me. Called the dealership and said it's a known issue but no recall on it. This could've killed me and my kids or the people behind me. The fact that it's a known issue and not rectified scares me.

See all problems of the 2013 Ford Explorer 🔎.

The contact owns a 2018 Ford Explorer. The contact stated that the front windshield was disintegrating. There were no warning lights illuminated. While driving, the contact detected that there was an abnormal chirping noise and wind entering the vehicle. The contact stated that the failure had gradually progressed. The vehicle was taken to the local dealer, where it was diagnosed that the cowl screen panel needed to be replaced. The sealant around the windshield had disintegrated. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the repair was not covered under the warranty. The failure mileage was approximately 105,000. The VIN was not available.

See all problems of the 2018 Ford Explorer 🔎.

The contact owns a 2013 Ford Explorer. The contact stated while driving 55 mph the trim of the front windshield fell off the vehicle. The dealer was contacted and appointment was scheduled. The manufacturer was not contacted. The failure mileage 108,000. VIN was not available.

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 mph the windshield side trim on the driver side it became loose. The contact pulled over on the side of the road and placed the trim back, but the failure reoccurred. The dealer was contacted, and the dealer stated that it should be fine. The manufacturer was contacted, and they stated that the vehicle needed to be diagnosis. The failure mileage was 110,000.

See all problems of the 2016 Ford Explorer 🔎.

See attached document for complaint.

The contact owns a 2011 Ford Explorer. The contact stated while driving 70 mph, the front windshield trim detached and flew off the vehicle. The dealer was contacted and made aware of the failure. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 150,000.

See all problems of the 2011 Ford Explorer 🔎.

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the passenger's side windshield rubber seal detached. The dealer was made aware of the failure and informed the contact that the failure was caused by wear and tear. The dealer determined that the front windshield rubber seal needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.

The contact owns a 2018 Ford Explorer. The contact stated that the weather stripping around the windshield and the rubber seal around all doors had started to deteriorate on the passenger’s and driver’s side rear doors. The contact had taken the vehicle to the dealer who diagnosed that the windshield molding and the rubber stripping on the doors needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 27,632.

The contact owns a 2017 Ford Explorer. The contact stated that while driving at 80 mph, the driver's side front windshield molding detached. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN and the replacement part was not covered under warranty. The failure mileage was approximately 59,000.

The contact owns a 2017 Ford Explorer. The contact stated while driving at approximately 40-45 mph, the windshield trim panel detached from the windshield without warning. The vehicle was taken to the dealer however, the contact was informed that the failure was not covered under warranty. The vehicle was repaired however, the contact stated that she repaired the trim panel at her own expense. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

The contact owns a 2013 Ford Explorer. The contact stated while driving 70 mph, she heard a popping sound on the driver’s side of the vehicle. The contact stated that when she arrived at her residence, she became aware that the windshield trim panel had detached from the rear windshield and cut the rubber seal around the window. The vehicle was taken to the dealer and the driver’s side windshield trim panel was replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 70,000.

The contact owns a 2014 Ford Explorer. The contact stated while driving 75 mph, the passenger’s side windshield trim molding detached from the windshield. The vehicle was not diagnosed however, the contact was informed that the adhesive used to secure the molding had melted. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA hotline to file a complaint. The failure mileage was 110,660.

The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The contact stated that there was windy sound coming from the front passenger's side door while driving. Additionally, the contact stated that there was water accumulated between the front driver's side door and the body of the vehicle, which caused water to pour inside the vehicle while opening the door. The contact also noticed that water was leaking from the driver's side of the windshield during inclement weather. The contact stated that the vehicle made an abnormal popping sound while making a left turn. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 104,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving 65 mph, the trim around the windshield separated and was striking the door. The contact returned to the residence and attempted to secure the trim back to the windshield however, the trim could not be secured. The vehicle was taken to expert glass located at 509 south hwy 51 south batesville, mi 38606 and the contact was provided an estimate. The vehicle was also taken to the dealer who also was provided an estimate for the repair. The vehicle not repaired. The manufacture was notified of the failure. The approximate failure mileage was 49,000.

I was driving my car in the afternoon & heard a pop. My windshield randomly cracked. It cracked at the base of the car about 2 inches up from where it meets the frame. Then it cracked across 3/4 of the windshield.

See all problems of the 2020 Ford Explorer 🔎.

The contact owns a 2017 Ford Explorer. The contact stated that the front side of the roof connected to the upper center of the windshield was severely corroded. The dealer was notified of the failure and informed the contact that they could not assist unless the part was perforated. The contact stated that as the roof became perforated, the vehicle was taken back to the dealer where it was diagnosed that the roof and the windshield needed to be replaced. The dealer sent a diagnostic report with pictures to the manufacturer. The manufacturer advised that they would cover the repair of the vehicle. The vehicle was not repaired. The failure mileage was approximately 67,000.

The contact owns a 2016 Ford Explorer. The contact stated that his wife was driving at an undisclosed speed, the rubber from the windshield was flapping and making noises, almost causing a collision. The contact inspected the windshield and saw that the front passenger’s and driver’s side rubber on the windshield had deteriorated. The contact glued the rubber to the windshield to repair the failure. The dealer was made aware of the failure and informed the contact that there was no recall related to the failure and the contact had to pay for the same part already installed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was approximately 26,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving 70 mph, the contact heard a knocking noise from the front driver’s side window. The contact pulled over to the side of road and inspected the vehicle and noticed that the weather strip on the front driver’s side door was detaching from the molding that held the weather strip from the windshield. The contact pushed the weather strip back into the molding and continued to drive back to the residence. The contact took the vehicle to an independent mechanic who inspected the vehicle and stated that the weather strip had loosened over time. The mechanic glued the weather strip back into the molding as a temporary fix and referred the contact to a local dealer for assistance. The contact took the vehicle to the local dealer and was informed that the molding needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

The contact owns a 2013 Ford Explorer. The contact stated while driving 70 mph, the front windshield detached from the vehicle. The contact was able to stop on the side of the road safely. The vehicle was taken to an independent mechanic, and the mechanic stated that the clips holding the glass were not functioning correctly. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 91,000. The VIN was not available.

The contact owns a 2016 Ford Explorer. The contact stated that after a rainy day, while entering the vehicle, she noticed water on the front passenger’s side floor. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield to be sealed. The vehicle was repaired but a year later she experienced the failure again. The manufacturer had been informed of the failure. The failure mileage was approximately 52,000.

The contact owns a 2016 Ford Explorer. The contact stated that the trim located around the front driver side windshield loosened and detached from the vehicle while driving at highway speeds. The contact took the vehicle to the dealer where they replaced the trim on the front driver side windshield and tightened the trim on the front passenger side windshield. Despite the repair, the contact stated that the trim loosened again on both sides of the windshield. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

Tl the contact owns a 2011 Ford Explorer. The contact stated that water from the moon roof caused the windshield to freeze. The vehicle was taken to levittown Ford (3195 hempstead turnpike, levittown, NY 11756, (516) 336-4718), but was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,800.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 55 mph, the a and b molding used to secure the windshield, detached from the vehicle. The contact pulled over and retrieved the pieces. The contact had taken the vehicle to the dealer who replaced the moldings. The contact stated that the front windshield molding had since started to detach again. The contact stated that the rear and front passenger’s side door moldings were also detaching. The contact returned the vehicle to the dealer and was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure and confirmed that there was no recall regarding the failure. The contact was referred to the NHTSA hotline. The approximate failure mileage was 83,913.

Tl the contact owns a 2013 Ford Explorer. While driving at an unknown speed, the windshield molding detached. The vehicle was taken to fritts Ford (located at 8000 auto dr, riverside, CA 92504, (951) 687-2121) and was informed that the molding needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

Tl the contact owns a 2013 Ford Explorer. While driving at unknown speeds, the passenger side windshield trim detached from the vehicle. In addition, the driver side windshield trim was hanging from the vehicle. The vehicle was taken to the local dealer (reuther Ford, 1325 mcnutt st, herculaneum, mo 63048, (636) 931-9393) where it was diagnosed that the brackets fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 87,000.

The contact owns a 2015 Ford Explorer. While driving 70 mph, the rubber pillar trim on the driver's side of the window shield detached without warning. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was notified of the failure. The failure mileage was 50,000.

The contact owns a 2012 Ford Explorer. The contact stated while driving 75 mph, the contact heard an abnormal snap and saw the trim panel of the front windshield detach from the vehicle. The vehicle was taken to an auto glass shop and the vehicle was repaired; however, the failure recurred. The manufacturer was contacted and stated that the vehicle was out of warranty and that there was no recall for the failure. The failure mileage was 90,000.

The contact owns a 2015 Ford Explorer. While driving 70 mph, a piece of trim that circled the windshield on the driver's side blew off. The vehicle was taken to the dealer where it was diagnosed that the windshield was not the original part on the vehicle, which caused the trim piece to fail. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,000.

The contact owns a 2012 Ford Explorer. The contact stated while driving approximately 35-60 mph, the front passenger's side vertical rubber gasket of the windshield detached and was slapping against the windshield. The contact continued driving. Upon arriving to her destination, the contact pushed the part into place; however, the failure recurred. The contact stated that the front passenger's side vertical rubber gasket of the windshield was scuffing the windshield. The contact also stated that the failure was distracting and obstructed her vision while driving. The dealer was notified of the failure and advised the contact to take the vehicle in to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

The contact owns a 2014 Ford Explorer. While driving 55 mph, the windshield trim detached from the vehicle. The vehicle was diagnosed and the parts and repair exceeded five hundred dollars. The contact notified the manufacturer. The vehicle was not repaired. The second piece became loose and detached from the vehicle. The contact was not sure the trim was installed properly. The failure occurred intermittently. The approximate failure mileage was 36,000.