Wiper Problems of Ford Explorer - part 2

Automatic roll up sun shade for the sunroof sags and does not retract anymore, causing visibility issues as it droops down. Car is out of factory bumper to bumper warranty, currently 52k miles, and the aftermarket warranty does not cover the shade. Ford quoted over $2000 for fix, when this is a manufacturer's defect and many cars are affected.

See all problems of the 2021 Ford Explorer 🔎.

Ford Explorer has a panoramic roof cover that has a small plastic part that breaks and and creates a fold in the material - the window retracts but the material doesn't and fold down. This is a safety risk, because with the shade sagging down it blocks your view of the rear. According to others posting on online forums, a small plastic trim piece that is breaking and the cost to repair is around $1800. Repair shops has to pull the headliner and replace the fabric and new plastic bit. Apparently there is no way to make this repair without removing the entire sunroof window. What a design flaw!.

See all problems of the 2020 Ford Explorer 🔎.

Sunroof cover no longer fully retracts causing the fabric to hang and block rear visibility.

Windshield seal flies out from under the pilar molding and smacks windshield and passenger window.

See all problems of the 2016 Ford Explorer 🔎.

The sunroof screen blocks the rear window view due to sagging. The Ford Explorer has a common issue in which the fabric retractor spring fails causing the sunroof shade to not retract. Once engaged it blocks the rear window view. Additional since it won't retract, it continues to sage due to lack of tension. This will eventually block the rear window.

The sunshade is falling and I cant see out the rear of the vehicle. During reversing the vehicle and trying to change lanes when looking behind me I cant see anything with it falling down. It has been confirmed by a dealer that wasnt Ford. No warning lamps my kids told me about it after we went throught the carwash when I had it open for them to watch the colored soap. I closed it and drove away and they said it was falling in on them.

The sunroof fabric covering the glass sags down and does not work properly. This is a known issue on 2020+ Ford Explorers with the sunroof option. The sag blocks visibility out the rearview mirror and causes a distraction to drivers.

My back up camera will work then it stops working as im backing up and says unavailable contact dealer.

See all problems of the 2015 Ford Explorer 🔎.

Driver seat moves all the way forward on its own and the side view mirror moves out of range. This has happened while in the seat and car running. It happens intermittently. It scares the heck out of you and pushes you all the way into the steering wheel which makes it impossible to steer. You have to be quick in order to stop it and because it startles you when it happens the reaction time is not immediate. Very scary indeed!.

The windshield wipers on my 2017 Ford Explorer will not turn off, when the vehicle is. Of course the wiper switch is in the off position and it persists. This issue began without warning and continues consistently. This is distracting, obstructing my vision, and giving me a headache every time I get in my car. This potentially dangerous while driving, especially in dry conditions where the wipers can damage the windshield or reduce visibility by smearing debris. Based on online forums and other owner reports, this appears to be a common issue affecting many 2017 Ford Explorer owners. It also seems to be common in early models of the same generation meaning it has been a known issue and hasn’t been resolved. This should be investigated as a potential manufacturing defect. A malfunctioning wiper system can create a hazardous driving condition and may warrant a recall.

See all problems of the 2017 Ford Explorer 🔎.

The button to adjust rear view side mirrors malfunctioned. The side mirrors no longer adjust or respond to the button.

Sun shade sagging. Causing loss of visibility.

Panoramic sunroof shade began sagging over night and now can fall and block view of rear view mirror out of the back of vehicle.

Moon roof cover is sagging and interfering with visibility with the rear view mirror. There have been many incidents of the sagging occurring online in for forums. There have been no warning notices for this issue.

The sunroof fabric fails to retract. When opening the sunroof, the fabric sags and blocks vision in the rearview mirror. I’m overseas active duty military and have not had it inspected. No warning lights are displayed.

Retracted the sunroof and the fabric didn’t retract and just hung down. I don’t retract the sunroof often so it can’t be over use. I closed it but it billows and is a distraction when looking in my rear view mirror. Can’t make it tight again and can’t be without my vehicle for weeks while dealership has it. This is a major fault with the design. No warning. It’s worked and then it didn’t.

See all problems of the 2022 Ford Explorer 🔎.

Sunroof headliner sagging. Can't see out back window.

The contact owns a 2018 Ford Explorer. The contact received notifications of NHTSA campaign numbers: 24v031000 (structure); however, the parts to do the recall repair were not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

See all problems of the 2018 Ford Explorer 🔎.

The system/component that failed is the panoramic moon roof retractable shade. This is an electronic retractable fabric shade on the inside of the car that covers the moon roof glass. The tracks that hold the shade taught and in place have failed, this is a major safety concern due to the sagging fabric blocking the view of the rearview mirror and side windows. This impairs visual awareness of surrounding vehicles, obstructions, and approaching emergency vehicles from behind. This is a known common issue with this make and model vehicles as read about on multiple forums and social media sites. There were/are no sort of warning lamps as this is a mechanical track with no sensors. Ford has not issued any sort of safety recall thus far.

The cloth cover for the panoramic sun roof came off the tracks. Now when you retract the cover, it all comes down into the cabin seriously blocking drivers visibility to the back. I am unable to get the cloth cover back into the track mechanism.

Sunroof is sagging and blocking rear window/rearview mirror. Hazard for visibility and could possibly fall during driving.

Molding on front windshield is damaged and coming off affect visibility.

My back window shattered. It made a horribly loud noise and shattered from one side to the other. There was no visibility out the window. I had just parked my car and was stepping out when it exploded. I can’t imagine the reaction I would have had if I had been driving. There was not any warnings or anything pertaining to the window and my vehicle has not been inspected at this time. I will be taking my vehicle to have the back window replaced, and it could be inspected anytime prior to that.

Driving high speed across alligator alley FL molding on both sides of front window loosed and began "flapping" loudly. On checking later learned that problem related to recall 24v031, loose a pillar applique trim. Over a year now and repair is unavailable so has not been done. Fear problem will reoccur, perhaps more serious.

Sunroof liner out of line with track, when opening blocks rear visibility including blind spots. Dealer confirmed multiple reports of sunroof issues with no identified fix besides replacing it with an identical mechanism that’s currently failing. Passengers in middle row are completely covered by drooping sunroof and have to lift it out of the way.

The molding around my windshield is no longer there due to a recall from 1/19/24. I am no worried that either my windshield could fall out or that I might get water damage in my vehicle from the missing molding that goes around the windshield. The recall is for the a-pillar trim and that is what I am referring to.

See all problems of the 2019 Ford Explorer 🔎.

Sunroof shade has failed and blocks view of rear of car including rear view mirror.

Sunshade will not retract and blocks vision to see out the rear view mirror and back window.

Intermittent wipers would not turn off. Took car to dealership and they charged $629. 38 to fix a Ford quality issue. Wipers scratch the windshield and cause unnecessary distraction during dry conditions as they would not turn off. This issue (wipers not turning off) occurred after the a-pillar flew off my vehicle and hit another car. The other driver did not stop. Ford needs to cover the cost of the wiper switch and also compensate owners for lack of part availability to fix the a-pillar issue for a year now. No alerts, warning messages provided.

The dash on my 2018 Ford Explorer platinum is rolling up from the front of the dash. It is made out of some sort of leather or vinyl. But with it rolling up towards the driver, it causes a glare onto the windshield which causes visibility issues. I know I'm not the only one experiencing these problems with the platinum trim on the 2018 Ford Explorer. But this really needs to be looked into and recalled. You can also look up the Explorer platinum on a vehicle search website and visibly see that every platinum edition Explorer has this issue. It's unsafe and should be addressed immediately.

The exterior a-pillar trim panel on my 2011 Ford Explorer has detached multiple times while driving. The first incident occurred when the original panel flew off into traffic, creating a safety hazard for other road users. Since then, I have been using a temporary replacement panel, which also continues to detach while driving, further escalating the safety risk. I have been attempting to resolve this issue for over three months by contacting every Ford dealership in the bay area. Each dealership claims they do not have the parts necessary to complete the recall repair, despite Ford's assertion that parts are available. As a result, the recall remains incomplete, and the issue persists, creating ongoing safety risks for myself and others on the road. No warning lamps or messages preceded the incidents. The problem has not been reproduced or inspected by a dealer due to the unavailability of parts. This unresolved recall places myself and other road users at continued risk of potential crashes caused by flying debris from my vehicle.

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The vehicle inspection to see if our vehicle qualified for the recall to replace the a-pillar trim was done well over a year ago. The inventory has been on backorder for over a year as well. The windshield desperately needs replaced for safety reasons and the windshield cannot be replaced without replacing these recalled pieces. We are having to pay $200 extra out of pocket to replace these defective pieces. According to Ford they will not reimburse for the repair since they notified us of the recall, but they haven't been able to fix the problem in a timely manner and we need a new windshield immediately. So I believe they should reimburse us for these parts we have to pay out of pocket for due to not being able to fix the recall.

See all problems of the 2014 Ford Explorer 🔎.

I am writing to formally file a complaint regarding my 2019 Ford Explorer, which is currently subject to the 2011–2019 Ford Explorer® — a-pillar trim detachment recall (recall reference number: 24s02). The exterior a-pillar trim on my 2019 Ford Explorer, covered under the aforementioned recall, has caused severe issues including vibrations and a loud whistling noise around the windshield area, particularly at highway speeds. These problems are not only a nuisance but also pose a potential safety hazard, as the vibrations could lead to more severe structural damage or detachment of the trim while driving. I have contacted several Ford dealerships in my area, as well as Ford headquarters, seeking a resolution under recall 24s02. Unfortunately, I was consistently informed that the necessary parts to correct the issue are not available. I was told that Ford had provided the parts, but they were only available for a two-week period and are no longer in stock. The person I spoke with at the dealership advised me to call back at a later time to check if the parts are available. Additionally, when I reached out to Ford’s headquarters customer relations department for further assistance, I was simply transferred to my local dealership without any other form of help or guidance. This lack of support from the manufacturer is deeply frustrating and concerning. Furthermore, one of the dealerships informed me that another customer with similar issues under the same recall has been waiting for over a month and has yet to receive the necessary parts. This delay, coupled with the lack of clear communication and guidance, is highly concerning, especially given the potential safety risks associated with the defect. Given the severity of the issue and the inadequate response from Ford, I am requesting that the NHTSA intervene to ensure that Ford takes the necessary steps to resolve this safety concern promptly. I am concerned that a serious incident can occur if not resolved.

In addition to the details involving NHTSA safety recall 24v031, any trim at the top of the windshield has either deteriorated or fallen completely off, while the material below the windshield is rotting away. This all makes me worry that the windshield could potentially shatter or come off on the road. I am not sure when the problem occurred or started to occur and I just became aware of it.

There is a distortion in the front windshield affecting my ability to see the front right corner of my vehicle. I was leaving a restaurant in the dark and the distortion affected the headlights to the point it didn’t appear there were any on the right side of the vehicle. In daylight, that area of the windshield is so distorted I’ve missed vehicles coming from the right and developed it migraines while driving. The defect was reported to the dealership and they reported it to the manufacturer in August, they have been going back and forth since, most recently being denied due to ‘orange peel’. There is not damage to any of the paint, nor has the vehicle been through a car wash or any paint repairs (trim as been replaced by the dealership). The salesman and a number of service techs are able to confirm the distortion is visible to the center of the windshield. The manufacturer has been requested to check it in person but has not followed through. I am hoping to get a windshield repair shop, second automotive dealership, and potentially and officer to take a look at it this week.

See all problems of the 2024 Ford Explorer 🔎.