Power Steering Pump problems of the 2011 Ford F-150

Steering is very erratic. Did not even know I had electric steering. From past experience it felt like I am low on power steering fluid. Went to add fluid and discovered there is no pump or hydraulics. Steering assist is very unreliable and drops out with out notice and impossible to steer with control especially when making turns in either direction. This is not safe.

I have several occasion for the past couple of years of my f150 not starting when turning the key on. I have taken it to the Ford dealership several times but they couldn't determine the problem. I've had several occasion of the low oil pressure light turn on and the vehicle has stalled. Just recently I was making a right turn and at a small angle and the truck completely stalled out while driving. I had to coast to a stop without any power steering until it finally stopped. I tried to crank it over but it wouldn't start. After about 5 minutes it finally started without issue. I've had it stall twice while I lost total control of my truck and it is extremely dangerous. I had to tow it to my dealership again today. I think I may have finally found the issue which may point to a faulty 20amp fuel pump fuse. I found some articles pointing to fuse 27 and sure enough it was burnt on one side. I am completely shocked that Ford is aware of this issue and not issuing a mandatory recall until all these trucks are fixed. Had this been on the freeway it could have been a complete failure of the vehicle which may have caused a serious or life threatening accident. Please force a recall.

The contact owns a 2011 Ford F-150. While driving approximately 50 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle then lost power. The contact coasted the vehicle to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump relay box failed and caused the fuel pump to burn. The mechanic stated that the fuel pump needed to be replaced. The vehicle was not repaired. The contact called cavalier Ford Lincoln greenbrier (1515 s military hwy, chesapeake, va 23320, phone: 757) 424-1111) and was informed that he would be responsible for the diagnostic and repair fees. The vehicle was not repaired due to the cost. The manufacturer was contacted and stated that they knew about the failure and, in order for the vehicle to be repaired, there would be a fee. The approximate failure mileage was 78,000. The VIN was not available.

In 2016 I went to get recall repaired from franklin TN dealership I purchased the truck from, they refused, in 2019, they claim that the software was not available from Ford, online in emails to another dealer, I have not been told when to bring truck in to get all recalls repaired. Both dealerships are in TN. When in first gear, the truck will jerk back down and won't allow me to go to 2nd gear without pressing hard on gas, loud fan noise from the hood, breaks go to the floor and I have to pump to feel truck slowing down, air and heat continue to not work, air won't get cool and heat won't get hot, both dealerships have refused to repair or blamed Ford for not giving them what they needed to fix the recalls. I am documenting so my family will be able to give this to attorney. The down shift happens when the truck is in drive moving on any and every street, parking lot, stop light/sign. The loud fan noise from the engine only happens when the truck is started, the brakes have been going to the floor for 8 years at different times of the day/night when driving.

At roughly 32000 miles, in October of 2014 I experienced a failure of the electric brake vacuum assist. The symptoms were that the pump constantly ran and could audibly be heard where it was not previously constantly running. As soon as I noticed a change I reported the issue to johnson Ford in pittsfield MA. . The pump was replaced in October of 2014 under warranty. No recall or campaign has been implemented for this condition but numerous reports by Ford owners have been made regarding the same condition. I believed the audible noise I was hearing was a steering component because I was simultaneously having an issue with "notchy" steering. While negotiating a long, gradual turn my steering would lock while turning left. The wheel would lock when the top of the steering wheel was in the area of the 10 o'clock position. No crash occurred but the condition was very unsafe. The vehicle had to be driven erratically to remedy the condition. A hard yank on the wheel was necessary to forcibly increase steering input. The steering components were also replaced in October of 2014 by johnson Ford under warranty. No recall or campaign has been implemented for this condition but numerous reports have been made regarding the same condition. The electric vacuum assist replaced in October of 2014, nine months ago was the same part with no updates as the one that failed. I again hear the vacuum assist motor running almost constant as it was when replaced. The truck is no longer under warranty. I have only had this vacuum assist for nine months. I spoke with Ford customer service. No warranty is available as I have driven the truck in excess of 12,000 miles (12,200 miles at the time I reported the problem). The customer service employee offered no service other than to bring it to Ford at my expense for repairs, $130. 00 diagnosis, $580 pump, $200. 00 labor.