Instrument Cluster/panel Problems of Ford F-150

The contact owns a 2022 Ford F-150. The contact stated that while driving at an undisclosed speed, the instrument cluster intermittently failed to function properly. Due to the failure, the speedometer, fuel gauge, and mph were inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

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The contact owns a 2013 Ford F-150. The contact stated that while driving on the highway at 65 mph, the message “service vehicle soon” was displayed, and check engine warning light was illuminated. The contact stated that the vehicle immediately experienced a loss of automotive power, and the speedometer went to zero(0) and remained at zero(0). The contact pulled over onto the side of the road and restarted the vehicle. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that lead frame connector was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 166,712.

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Odometer fraud. The contact purchased a 2014 Ford f150. The contact stated that while driving at an undisclosed speed, the control panel failed to function as intended. The contact is unable to turn off the heater. The vehicle was taken to an independent mechanic, and it was diagnosed that the instrument cluster had failed. The vehicle was not repaired. While the vehicle was diagnosed, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the vehicles mileage was 130,594 and at the time of the diagnostic test, it was discovered that the mileage was 212,961. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.

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The contact owns a 2022 Ford F-150. The contact stated while driving 55-60 mph, the instrument cluster intermittently went blank. Additionally, the rearview camera intermittently froze or displayed a blank image while reversing. The contact stated that after starting the vehicle, the transmission was slipping, and the transmission slammed into gear after the correct gear was recognized. The vehicle was taken to the dealer, where the instrument cluster was reprogrammed, and the rear pinion seal was replaced. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,400.

The contact owns a 2014 Ford F-150. The contact stated that while driving on the highway at 60-70 mph, the vehicle downshifted to first gear. The contact was able to pull over safely and restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer for NHTSA campaign number: 24v444000 (power train). The vehicle was repaired, but after leaving the dealership, the vehicle began to jerk. The speedometer and instrument cluster were blank. The vehicle was taken back to the same local dealer, where it was diagnosed that the failure was due to the molded lead frame. The vehicle was not repaired. The manufacturer was contacted, who opened a case, but no assistance was provided. The failure mileage was approximately 165,000.

The contact owns a 2021 Ford F-150. The contact stated that while driving at65 mph, the lights on instrument panel illuminated and then shut off. The instrument panel would not reilluminate. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred to the NHTSA hotline. The failure mileage was approximately 57,000 .

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Well the last few days in colorado its been cold and every morning when I get in my truck the guage cluster does not come on. I have a few flashing lights but nothing else works. I am not sure what all is effected by this problem. After about 10 min. Everything goes back to working as it should. But then the next day it happens agian. I have done some research and this is a problem that Ford has had in the past that they had fixed on vehicals that were built up to the month before mine.

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The contact owns a 2013 Ford F-150. The contact stated that the wrench symbol was illuminated while driving at unknown speeds. The instrument cluster became inoperable. The contact called the local dealer, where it was diagnosed that the lead leaf frame needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to NHTSA. The failure mileage was approximately 154,385.

The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the instrument panel and display screen went blank at every one and a half miles. The parking brake and front camera malfunction, clear screen messages were displayed. The vehicle was taken to the dealer, where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 1,170.

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The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a failed instrument cluster. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact stated that the dealer had replaced the original instrument cluster two years prior to the failure. The contact stated that the repair was covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

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The contact owns a 2022 Ford F-150. The contact stated while driving at an undisclosed speed, the vehicle stalled and was shaking. Additionally, the instrument panel intermittently went blank while driving. The contact stated that the dealer had previously performed an unknown repair; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.

The contact owns a 2013 Ford F-150. The contact stated while driving 45 mph, the vehicle lost electric power to the instrument panel and the speedometer went to zero. The odometer showed the dash marks. The wrench warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the molded lead frame needed to be replaced. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The contact was transferred to the NHTSA hotline. The failure mileage was approximately 75,000.

The contact owns a 2016 Ford F-150. The contact stated while driving approximately 50-55 mph, the vehicle downshifted to first gear, then drove as designed. The failure recurred twice more. The contact stated that several unknown warning lights started blinking. Additionally, the tachometer was flickering from red to white. The vehicle was taken to the local dealer and was diagnosed with an unknown wiring harness failure. The vehicle was not repaired. The manufacturer was notified about the failure, but no additional assistance was provided. The approximate failure mileage was 45,478.

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The contact owns a 2021 Ford F-150. The contact stated while his wife was driving approximately 45 mph, the instrument cluster and the navigation screen went black. The contact took the vehicle to the local dealer, where it was diagnosed with needing to reprogram the electronic system. The vehicle was repaired but experienced the failure for a second time. The contact took the vehicle back to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.

The contact owns a 2013 Ford F-150. The contact stated while driving 55 mph, the instrument cluster went blank and the vehicle stalled. The contact stated that the powertrain warning light was illuminated. The contact was able to coast into a parking lot. The contact stated that he turned off and restarted the vehicle several times and the instrument cluster turned on and operated as needed. The contact shifted to drive and while driving there was an abnormally loud clunking sound coming from underneath the vehicle. The contact was able to drive to his residence; however, the failure reoccurred several times while driving. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test and repair. The contact associated the failure with Ford customer satisfaction program: 19n01. The vehicle was not diagnosed or repaired. The manufacturer was not notified the failure. The failure mileage was approximately 133,000.

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of motive power. Additionally, the turn signal failed to deactivate after turning and the instrument panel displayed a blank image. The vehicle was not yet diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

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The contact owns a 2021 Ford F-150. The contact stated that while driving at 40 mph at night, the instrument panel light turned off intermittently. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown software needed to be updated; however, the dealer informed the contact that the manufacturer advised that the remedy for repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 2,700.

The contact owns a 2022 Ford F-150. The contact stated that while driving approximately 70-75 mph, the instrument cluster became inoperable. There were no warning lights illuminated. The contact stated that he continued to drive for approximately an additional 400 miles however, the instrument cluster remained inoperable. The vehicle was taken to the dealer but was not yet diagnosed or repair. The manufacturer was not notified of the failure. The failure mileage was approximately 110. The VIN provided was invalid.

The contact owns a 2021 Ford F-150. The contact stated while driving approximately 45 mph, the digital instrument cluster would inadvertently turn off and on, causing the speedometer and warning lights to become inoperable. The vehicle was not taken to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 233.

The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the vehicle had started off driving in 5th gear instead of 1st gear. The instrument cluster was blank. While driving 50–60 mph, the vehicle unintendedly downshifted to second gear. The vehicle was taken to the local dealer, who informed the contact that there was no coverage for the repair of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA action number: rq17010 (power train). The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 166,000.

The contact owns a 2012 Ford F-150. The contact stated that upon taking the vehicle to an independent mechanic to replace all four tires, he was informed that the lug nuts on all four wheels were fractured and swollen. The contact stated that the lug nuts were replaced. Additionally, the contact stated that the tachometer and the speedometer needle had detached. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.

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The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the driving modes shifted between tow and sport mode. The contact also stated that the instrument panel was showing the incorrect gear. The contact stated that the failure ceased when the vehicle was turned off. No warning lights were illuminated. The vehicle was taken to an independent mechanic however, no failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

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