Instrument Panel Speedometer/odometer Problems of Ford F-150 - part 2

The contact owns a 2012 Ford F-150. The contact stated that while driving 50 mph, the transmission downshifted unexpectedly to third gear and then downshifted to first gear. The power train warning light was illuminated. The contact was able to drive to the residence. The contact stated that the vehicle had been experiencing erratic transmission shifting. The contact stated that upon coming to a stop, the transmission remained stuck in third gear. The contact stated that the transmission had been shifting between third gear and fifth gear. The speedometer and the odometer were inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 162,000.

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Instrument cluster went completely black. No speedometer or other vehicle information available.

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We have been having repeated problems with the dash freezing in place for several days needing a battery to be disconnected to reset the issue. When the issue is going on, the dash is completely frozen in place. There is no way to know how much fuel is left, how fast you are going or anything else from the cluster due to it not changing at all. When the issues were brought to the dealers attention, they were shown a video of the problem occurring. But were unable to replicate the issue and thus did nothing but notate they didn't see it happen. The vehicle is owned by the law enforcement agency and it is not feasible to have the officer come into the dealership when the issue is acting up. The primary safety issues we see is the possibility of the vehicle running out of gas on the highway and causing a accident. Speeding concerns since the officers have no way of knowing their speed. Maintenance concerns since even the odometer is frozen so there is no way to track when its ready for service.

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The check engine and another unknown warning light were illuminated. The tachometer and speedometer were inoperable. The contact pulled over, and the transmission remained stuck in first gear. The vehicle was restarted, but the failure persisted. The contact was able to drive to the residence. The contact stated that the dealer had previously replaced the engine and determined that the transmission position sensor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 19v075000 (power train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 250,000.

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The contact owns a 2011 Ford F-150. The contact stated while driving 50 mph, the speedometer became inoperable, the vehicle hesitated to respond while depressing the accelerator pedal, and the vehicle shifted sluggishly into gear. The check engine warning light was illuminated. Additionally, the contact stated while driving 40 mph, the vehicle shifted into first gear unintendedly. The contact stated that the failure had been recurring increasingly, causing the vehicle to accelerate or decelerate unintendedly. The dealer and several independent mechanics were contacted and informed the contact that the failure could be related to the transmission leadframe and the valve body; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the vehicle was not covered under NHTSA campaign number: 19v075000 (power train). The manufacturer was not notified of the failure. The failure mileage was approximately 143,000. The VIN was not available.

The contact owns a 1996 Ford F-150. The contact stated that while driving at unknown speeds, the speedometer became inoperable. The driver was unable to accurately determine the speed. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 218,000.

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When selecting the towing option on the dash cluster, the dash shuts off to a black screen and restarts while driving. This prevents seeing the speed and other dash information. The truck also sends warning to phone after dash shut off that power steering, abs, seatbelt control, and airbag control is malfunctioning. Took to dealer and they were able to reproduce the issue. The replaced dash but did not fix. They escalated the issue to Ford who said they are working on it back in October. Still no fix.

The contact owns a 2012 Ford F-150. The contact stated that while driving at various speeds while the engine was warmed up, the speedometer would occasionally go blank, and the transmission would stay stuck in 3rd or 5th gear. The contact would restart the vehicle and it would provide an interim fix but the failure would recur. The vehicle was taken to a local dealer where it was diagnosed that the molded transmission lead frame was responsible for the failure and that it would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact noted that her vehicle should have been repaired under customer satisfaction program 19n01 however the vehicle was no longer under warranty. The approximate failure mileage was 210,000.

The contact owns a 2015 Ford F-150. The contact stated that while driving at an undisclosed speed, the speedometer displayed an inaccurate speed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 46,000.

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My speedometer is pegged at 140 mph. I can reset it, but it gets pegged again after driving within 30 miles.