Steering Problems of Ford F-150 - part 2

The contact owns a 2021 Ford F-150. The contact stated that three months after purchasing the vehicle, while her husband was driving, the vehicle was driving roughly, and the transmission unexpectedly downshifted. The contact was unaware whether any warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that there was a misfire in cylinders #1, #3, #4, and #6. The spark plugs were replaced, and the vehicle was repaired. The contact stated that on a separate occasion, a month after the repair, there was an abnormal sound coming from the steering wheel. The vehicle was taken back to the dealer, where it was diagnosed that the wheel bearing and axle had failed and needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

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The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel seized. In addition, the steering failure warning light illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

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When driving across railroad tracks, or at lower speeds primarily when turning sharp or into parking spaces, a power steering assist fault light flashes and steering becomes difficult unless truck is moving. The only remedy that I know is to put the truck in park, turn off, and restart. This corrects the issue until the criteria mentioned above is met and then it happens again, and again. . . . . . The vehicle has been taken to a repair shop where they recommended a new rack and pinion. They mentioned this is a very common issue with Ford vehicles. This vehicle has 34k miles and has been well maintained. I'm very disappointed that it consistently has this issue and worry about the loss of steering at a higher rate of speed.

The contact owns a 2014 Ford F-150. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 14v316000 (steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 268,000.

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The contact owns a 2014 Ford F-150. The contact stated while driving at 40 mph, the steering wheel independently steered to the right and the vehicle independently drove off the road and into an embankment. The advanced tracking warning light illuminated, however it went off. The contact stated the brake pedal was depressed, and the vehicle came to a stop in a leveled field. The contact stated that the power steering faulty assist warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed electronic power steering module. The contact was informed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed with a failed gear box. The contact was informed that the gear box needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that the vehicle was manufactured 31 days outside the manufacturer's recall date. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline and report the failure. The failure mileage was approximately 141,000.

Trucks steering randomly goes out mainly when backing up or right after backing up and start to move forward.

For the past 3 days, I have had intermittent loss of steering from a power steering failure while driving on interstates/highways. Almost completely unable to steer it to safety on the side of the road. Ford has a recall(15s18), but I was told its VIN-specific. My truck's VIN does not fall under the recall, yet im having the same problems as the recall claims. Reaching out to see if this can be resolved and have a recall initiated. Thank you.

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The steering had a failure while driving on the highway. Driving straight, not making any turns, and a steering error came across the dash for the failure. Complete loss of steering functions. This happened at 58000 miles. The problem is now occuring daily and is thought to be the power steering module. All steering control is lost.

I purchased a 2017 f150 in March of 25’. Miraculously no issue started until approx 4000 miles after the purchase. The dealer warranty was good for 3500. In the months that preceded issue after issue began to arise. First and least important in my personal opinion. I get in my truck to head to work and my sliding back glass is laying in backseat, completely intact with the track it slides on. One would initially think the GA sun maybe warmed the adhesive to such a temp that it came loose but my truck is parked in the shade every day at work & at home. Insurance won’t cover it because they say it’s on Ford. Next I have lost power steering, when loosing it I have apparently lost all of steering, uphill downhill assistance an approx 10 other warnings that come every time I crank it. I have been driving the truck 7 months now with no power steering. Lastly and most important, the 10 speed transmission is completely faulty. The problems with it started in July. When accelerating from a stand still, like pulling on the road or highway, over 50% of the time the transmission just fails and you are a sitting duck for any oncoming traffic. Typically 2-4 secs later, the truck will catch of sudden with such a jerk it will give you whiplash. So once you made it through getting on the highway without dying, every shift of the transmission from 4th to 10th, the truck shutters and shakes so bad it seems like it will fall apart. The engine light will start flashing and you can’t go faster than 40-45 for about 15 secs until the engine light is solid again. Then while shuttering you can’t attempt to increase speed. I contacted Ford, I was completely blown off, they denied that 2017 f150 have any transmission issues. I’m forced to drive this daily because I spent all my savings on this truck. Oil change, along with oil filter have been kept up every 5,000 mi. I out everything into this truck and now I have a duct tape back window, no power steering and a transmission faulty.

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The contact owns a 2014 Ford F-150. The contact stated that while reversing, the vehicle experienced a loss of steering control, and it became difficult to turn the steering wheel. No warning light was illuminated. The vehicle was taken to an independent mechanic, who related the failure to NHTSA campaign number: 14v316000 (steering); however, the VIN was not included in the recall. The vehicle was taken to the dealer, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The vehicle was then taken to a used car dealer, who scheduled a diagnostic test. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

When starting the vehicle a message displayed stating "power steering fault service required". I was able to shut off the vehicle and restart with no issue. Currently, restarting the vehicle no longer has any affect and the power steering is out completely. An appointment has been scheduled with Ford in two weeks. Unfortunately, this is my only means of transportation. I was at work when the power steering went out completely and had to drive home. On my drive home, the traction control tripped jerking the wheel and it felt like the whole vehicle jumped.

The mounting bolt for the lower control arm at the driver's front wheel sheared off causing the mounting on the frame to tear away completely. Wheel came off axis and loss of steering.

I would like to discuss a failure and concern with my new 2025 Ford f150. The failure: while driving down the highway with blue cruise engaged and in control, the truck quickly veered off to the right. I immediately grabbed the steering wheel to correct the direction of the truck to avoid being driven off the road by the system. Based on the photo (attached) I have attached, it appears the blue cruise system possibly became confused with these lines in the road. Had I not corrected the vehicle, the truck quite possibly could have continued veering to the right, causing a catastrophic vehicle crash. I have attached a photo for your viewing. The concern: the second issue relates to the f150s transmission. Like my 2021 f150, the 2025 f150 continues to exhibit the same concern with the transmission shifting hard (with a thud) from park to drive and similarly when stopped at a light to engaging the gas pedal. This leaves me to believe there will be transmission failure at some point due to the hard jerks. What is going on Ford??.

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Per the attached letter to 1 a auto I installed the subject steering shaft and torqued it per their video instructions. It slipped off causing a complete loss of steering because it wasn't properly fabricated. . Thankfully, I was travelling at low speed and was able to safeky stop, make an emergency repair and got the truck home. It caused a break in the airabag clock spring cable and also broke a cable on the steering wheel that connects the guage control on the steering wheel. I bought another shaft from 1 a auto but it had the same defect described in the attached letter. I did not intsall the second part from from 1a auto. I bought another shaft from o'reilly auto parts which was properly fabricated by dorman. These parts from 1 a auto should be recalled before some is injured. Indeed someone may have already been injured but this issue may not be detected as the cause.

Nhtsa safety complaint draft vehicle information: make: Ford model: F-150 year: 2018 VIN: [xxx] incident summary: while driving my 2018 Ford F-150, the vehicle suddenly displayed a warning on the dashboard: “steering assist fault – service required. ” within moments of this warning, I lost all power steering assist and was unable to control the vehicle, resulting in the truck veering off the road and into a ditch. This was a sudden and dangerous failure of the electric power steering (eps) system. I was fortunate not to have been injured, and no other vehicles were involved. However, this type of failure represents a major safety risk to me and to others on the road. I contacted Ford motor company and was assigned case number: [xxx]. Despite reporting the issue and explaining that the vehicle ran off the road, Ford refused to offer any assistance or goodwill repair. I was told the vehicle is outside of recall 24s45, even though it displays the exact same failure symptoms as recalled vehicles from later years. This failure could have resulted in serious injury or death. I am requesting that NHTSA investigate this steering system failure and expand any related recall coverage to include affected 2018 F-150 models like mine. Incident date: [xxx] mileage at time of incident: 157,000 location: pine bluff, ar complainant information: name: [xxx] address: [xxx] phone: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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The contact owned a 2018 Ford F-150. The contact stated that while the contact's son was driving at 20 mph, the contact's son noticed an unusual sound. The steering wheel did not turn in the intended direction. No warning lights illuminated. The contact stated the steering wheel was detached and loose. The vehicle crashed into a nearby tree. The contact's son did not sustain any injuries. In addition, the air bags did not deploy. The vehicle was towed to the insurance company for inspection. The vehicle was condemned as a total loss by the insurance company. A police report was filed; however, the information was unavailable. The manufacturer was made aware of the failure, and a case was filed. The contact was advised that the vehicle needed to be inspected by the investigator. The failure mileage was unknown.

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the steering wheel became stiff and hesitated while turning to the left or the right. The steering assist, traction control, and collision assist warning lights were illuminated. The vehicle was taken to a local dealer where the battery was replaced; however, the failure persisted. The vehicle was not repaired and needed to be towed back to the local dealer for further investigation. Upon further investigation, the contact related the failure to NHTSA campaign number: 21v407000 (steering); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000.

The contact owns a 2013 Ford F-150. The contact stated that while exiting the driveway, the steering wheel moved voluntarily and failed to respond as intended. The contact stated that the steering wheel then seized. The message "power steering fault" was displayed on the screen. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 170,000.

The truck has stiff steering at slow speeds. It experiences the same as the NHTSA recall 14v-316 or Ford safety recall 14s09. It is describe as "safety recall 14s09, issued by Ford motor company, pertains to certain model year 2014 F-150 trucks manufactured between may 26 and June 19, 2014, and equipped with electronic power assist steering (epas). " I have taken it to sugarloaf Ford in winona minnesota and they recommend replace. But they do not have it as a recall. In the uploaded files, I have the door sticker and my vehicle with a manufacturing date is may 2014. This is in the range of the defect production dates. How do I get the Ford company to replace the part of the recall?.

I was driving when the steering locked up with no warning light on the dash or fault messages. Was driving on a road and taking a turn when I went straight into the woods not allowing control of vehicle.

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The button on the steering wheel get hot then fail to work this has happened several times I have complained to Ford. The cruise control quits working and all the buttons for the dash menu quit working. I will be driving down the road with the cruise control on and all of a sudden it will quit working. Then it will just come back on like you never shut it off and when you least expect it. When this happens you can not shut the thing off its gonna cause an accident.

The contact owns a 2021 Ford F-150. The contact stated that while attempting to complete a turn, the steering wheel seized, with the "steering assist fault detected" message displayed. The vehicle was restarted and returned to normal functionality, but the failure became a regular occurrence. The power steering warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 21v407000 (steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 19,000.

Electric portion of rack and pinion faults while driving causing loss of power steering safety factor is loss of power steering Ford dealership has confirmed the issue and the truck only only has 37,000 miles.

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The first indication of a problem was a red "service charging system now" message at 121 total vehicle miles and continued to be intermittent. The vehicle was returned to the selling Ford dealership the next day. After a day in the service department, they were unable to duplicate the problem. This same message reappeared sporadically, but did not seem to affect the safe operation of the vehicle. At approximately 1460 miles the red "service charging system now" and many other messages appeared while I was on an interstate traveling at 70mph. As I started maneuvering for the nearest exit, the steering would not respond without using excessive force, creating a dangerous, unsafe situation. I managed to safely exit the highway and park the vehicle. It would not reset or operate normally. The vehicle was subsequently towed to a Ford dealer. After 3 weeks of troubleshooting, they replaced the main agm 12v battery (part number bagm 94rh7 800) and the dcdc converter (part number ml3z 14g649 f). These components may be available from astro Ford in biloxi, ms for inspection.

The contact owns a 2016 Ford F-150. The contact stated that while attempting to start the vehicle, the power steering assist became inoperable. Several unknown warning lights were illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the steering rack and pinion needed to be replaced. The manufacturer was notified of the failure but offered no assistance and transferred the contact to NHTSA hotline to report the failure. The approximate failure mileage was 225,000.

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Driving out of town for a trip and out of nowhere at?steering assist fail? alert hill decent alert.

Power steering assist randomly stops working. Has been going on for a while. The fault clears by stopping, shutting off the truck and restarting it. Last time it occurred 05apr2025, it would not clear. Had to drive to dealer without power assist.

The truck has a body frame that was cracked in several spots and welded back together in more then 5 different spots and the welding job is very poor. The truck has a power steering line leak, cvs axle leaks and a exhaust manifold leak. The dealership fixed upper ball joints when we agreed on lower and upper in the front. They added a exhaust but did not do the job correctly with completing the job and the welding of it. Ive made a complaint with the loan company and I as well have talked to the owner of the dealership and he fights that none of those things are wrong with the truck and im lying but I have had a inspection done on the truck. When I got the truck I looked it over and so did my brother I pointed the issues of what needed fixed that I could see and that was not done. I then started having issues with the truck and took it to a mechaninc and had an inspection done.

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- what component or system failed or malfunctioned, and is it available for inspection upon request? ignition switch, traction control, abs, steering angle sensor, steering angle module, misfire cylinder 3, tpms sensor light with no tpms failures, shifter will not move without force or having to try and engauge that gear multiple times before going into gear and blinkers in-op. "service advance trac" warning on display. - how was your safety or the safety of others put at risk? vehicle no start, loss of traction control, loss of abs system, transmission will not go into gear on first try and intermittent directional function. - has the problem been reproduced or confirmed by a dealer or independent service center? problems can be easliy reproduced - issues produce mil/ dtc even after codes have been cleared intermittently. Operation of directionals varies on each start up. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes, multiple ase certified technicians - were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes. Mil's include but not limited b10f1:14-0a, p0303:00af, p0316:00-2f, c1963-20, u0428-f0, b1b48:01-8a, u0401:68-08, c1b00:62-0b, u0428:20, c1278:20 and b1596:20. Dash warnings displayed: "service advanced trac", "tire pressure low", "check 4x4", traction control dash light stays illuminated, tpms light flashes and stays illuminated, truck must roll to engage parking gear, brake light will stay intermittently illuminated, rough idle, vehicle will no start intermittently, intermittent loss of traction control, intermittent loss of abs, intermittent loss of directionals, key fob and door lock switch will intermittently not trigger or trigger locking mechanism. The doors will open but ecu/pcm thinks the vehicle is locked but doors open and triggers alarm. Lock button on fob and door lock switch will not operate.

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The electronic power steering locked up while driving & could not turn the wheel at all. Yes this has been inspected & confirmed by an independent service center. There were no warning lamps or messages prior to this incident. The vehicle is render useless with the locked up steering.

The truck would just shut off while driving or not start whenever you need it to. It acts like a dead battery but the battery is fine. It has been at the dealership for 45 days plus straight for this issue. When it cuts out, we lose all steering all breaking all power. I’m very lucky it hasn’t taken my life or one of my family members lives. There are some innocent person on the road because of the lack of quality and workmanship. In my opinion the truck needs to be recalled because it’s been nothing but a hassle for us.

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The contact owns a 2018 Ford F-150. The contact stated that while driving on the highway at various speeds, the steering wheel was pulling to the left or to the right, forcing the contact to keep and maintain a strong grip on the steering wheel while driving. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The contact referenced equipment recall: 24s45 (electronic power steering assist steering gear); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.

I was driving to work and when coming to the parking structure making a right hand turn my steering wheel locked up on me and on the dash hill descent control fault and service advancedtrac came on the dash. I towed it home and the steering wheel is completely locked.

I’m very concerned about the actual malfunction of my entire steering rack & pinion assembly at just over 6,000 miles. The failure on my 2023 f150 (bought as new in sept. 2024 from dealer w/ 1200 miles) occurred at more than 80 miles per hour when I had punched it to pass another vehicle. The steering became very wonky and was 'soft-locking' in stuttering positions – about 2 degrees apart in moving the steering wheel. It was very touch and go coming into town – even back at 60 mph. I was still hitting the hard spots and making all sorts of racket in full turns as we pulling into a parking lot to check it out. At that time, the only thing I could relate it to as far as how it felt was that the steering assist/ lane keeping assist was wanting to run the show. But I don’t use the feature and have only tried it a couple times since I got the truck – specifically to see how it felt. There was no message on the instruments. Anyway, my point this seems to be a serious safety issue, and I would think Ford would want to figure out what happened. The Ford dealership service manager kind of blew it off like, ‘well, stuff happens’. That’s all good and I’m not faulting him – they did a great job of repair, and the truck now drives like a new truck (new steering assembly shipped overnight from memphis, TN to livingston, TX) – steering is actually better that the first day I had it. It was always a little quirky in its ‘feel’ so I just thought it was kind of what it would be. Didn’t feel perfect but not enough to complain or even say anything about. I just figured Ford had done something that just gave the steering a little bit different feel. I’d really like to find out what the Ford engineers figure out and how could this have been a one-off thing? this seems like a very serious, potential safety issue. The dealership has not replied to 2 emails from their apparently automated 'are you happy with your service' inquiry.

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Loss of power steering resulting in steering gear needing to be replaced.