Engine Exhaust System problems of the 2011 Ford F-350

The contact owns a 2011 Ford F-350. The contact stated that the engine warning light was illuminated. The vehicle was included in a recall involving the sensors with the exhaust system. The vehicle was repaired, but the failure recurred. The contact informed the dealer who scheduled another repair. The vehicle had not been repaired. The contact found that NHTSA action number: rq14005 (electrical system, engine, and engine cooling) directly related to the recalls received and included the vehicle's year, make, model, and engine referenced in the investigation. The manufacturer was not made aware of the failure. The NHTSA campaign number was unknown. The approximate failure mileage was 40,000.

Ford f350sd crew cab w/ 6. 7 diesel motor. . . Vehicle was being driven when suddenly warning message came across dash that vehicle was "shutting down" and to pullover vehicle immediately. Within 10 seconds vehicle began decelerating and came to a complete shutdown. It was very difficult to maneuver vehicle as power steering and everything stopped working. With wife in a panic, she barely got the truck off the highway, before complete shutdown of vehicle! called local Ford dealer, which did have the truck towed in to dealership, under Ford warranty. Truck was diagnosed as having a "faulty" exhaust sensor, gave estimate to fix of around $600. 00. Claims it was not part of the powertrain, so no warranty coverage of the costs of repair! totally frustrated with Ford for this incident and lack of support or concern for this failure, I appealed to their customer service dept. And basically got nowhere! now as I have done research on this issue, I find out that Ford has a recall generated #13v535000, on this very same product failure, with the exact same issue as our truck's failure. However, Ford only issued the recall for f350,450, &550's that were utilized in ambulance chassis. Our truck has a same build date as the recall indicates and every exact symptom that they cite in the recall letter and findings, yet Ford refuses to acknowledge that the same problem could have existed in the non ambulance f350's. I have only asked Ford customer service reps. For reimbursement of my costs for this repair, which was completed on 08/29/2013. They have refused to accept my claim! I find this ridiculous, and the safety issues of the problem were every bit as severe in this private situation as what may have been in an ambulance use situation. Please help, anyone at Ford should realize that the "faulty" sensors probably were placed on many other f350's built during that same timeframe.

Truck cut off . The exhaust sensor keep going out. This is the four time the sensor have gone out . Now the ac is out at 51000. Miles I buy a new Ford f350 about ever two to five years I have a lot of problen with this 2011 f350 my next truck may not be a Ford.