Transmission Failure problems of the 2016 Ford Focus

The vehicle has had 2 transmission failures withing 1,700 miles. The first at 64,000 miles and change, which began with grinding in 3rd gear and progressed to 4th as well. It was replaced with a factory refurbished transmission. This transmission failed at 66,000 miles, less than 2 months after repair. This time it was just grinding in 4th gear. Both of these occasions occurred during driving at about 30 mph and normal shifting, in a straight line. The vehicle was in motion during both of these.

I have a 2016 Ford Focus. 3 months after purchase I took it to service for shaking on accelerating and deaccelerating. I was told broken sway bar links. After they were replaced I brought it in again. I was told it's normal for the powershift transmission and I was not used to it. In March 2019 my transmission dropped into neutral and a transmission failure message was shown. I took my car to service. They replaced sensor and I went to get it. It failed in 5 feet. Took it back and they replaced a second sensor. It failed before I arrived home. This has gone back and forth 8 times. Because my staying home with covid I only put 700 miles on my car between April and November. They have had my car since then except one day. I got 10 minutes from home that night and returned it the next day. They are staying that it's unrelated to the known issues with powershift. But it's never been fixed. They've replaced all 3 sensors twice. And now there's water in my transmission fluid. Once before I made it home and again the day I returned it. They told me that was because I had leaves under my windshield wiper blades that diverted water from the windshield into the transmission. Also I saw in an article that it was stated by a NHTSA spokesperson that Ford was fixing these issues and extended the warranty. I've been told I have the wrong transmission. But I have a dsp6 powershift. The service center refers me to the customer care. Customer cares states that they only take information and can't help or give information. They directed me to the lawsuit hotline. They don't handle warranty. Ford gives you no way to speak to anyone that can explain why my car is not extended. They refuse to look for the source of the water and have replaced sensors repeatedly although that hasn't worked yet. My warranty ends soon and they said if they can't fix it by then I'm responsible for cost.

Tl the contact owns a 2016 Ford Focus. The contact stated that the transmission and clutch had to be replaced four times since the vehicle was purchased. The vehicle was taken to lance cunningham Ford (4101 clinton hwy, knoxville, TN 37912, 865-685-5588) where it was diagnosed that the transmission failed. The dealer stated that the vehicle had the same transmission failure as listed in NHTSA campaign number: 18v845000 (power train). The manufacturer was contacted and did not assist. The contact was provided with the number to the federal trade commission. The failure mileage was 67,000.

The contact owns a 2016 Ford Focus. The contact stated that the transmission failed to function properly because the gears were slow to change over. When the gears finally changed over, the vehicle lunged forward. The dealer (fremont Ford, 39700 balentine dr, newark, CA 94560, (510) 651-5600) stated that the condition was not severe enough to replace the transmission and clutch assembly. The contact was uncertain if the dealer provided an appropriate remedy and was waiting for the manufacturer to provide a solution. The vehicle was parked and stored due to the intermittent failure. The approximate failure mileage was 14,000.

Letter from senator portman on behalf on constituent re the safety of 2016 Ford Focus. The consumer stated the vehicle's transmission failed after only 9,000 miles. The consumer was advised that the transmission failure was a very common occurrence with this vehicle, the repairs were temporary because of the design not the parts, and the failure would more than likely recur in 9,000 miles or less. The consumer would like for the manufacturer to purchase the vehicle back for the full original purchased amount. The vehicle was temporarily repaired. Updated 05/16/2017.