Automatic Transmission Control Module problems of the 2017 Ford Focus

I have 2017 Ford Focus that is experiencing transmission issues related to the dps6 powershift transmission and tcm recall but my VIN number is [xxx] was not included. I am experiencing issues with the car shifting into 1st and 2nd gears, it will revv up at a stop but not accelerate immediately. I have been to a mechanic multiple times and had the lower actuator replaced, new radiator fan installed, clutches scrubbed, and tcm reprogrammed. Multiple mechanics have recommended replacing the transmission as a solution. I called my local Ford dealership who denied to service my vehicle under any recall or warranty, I spoke with a manufacturer representative who also told me that Ford is unwilling to do anything for my vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I was driving and got a large nail in my tire. I pulled over and fixed my and went to start my car. The battery had died and we jumped it. We let it charge for a little bit and then started it back up. It started just fine and I went to put it in reverse to drive away and it wouldn’t engage but would engage to drive forward. We hooked the scanner to it and it was showing the tcm code. We took it to Ford and they’re saying the a and b clutch are stuck and they need to replace both clutches as it’s a dual clutch transmission and the lever and actuator. The Focus has 89,000 miles on it and Ford is charging $4100 for a known transmission issue.

I own a 2017 Ford Focus. When I got in my car to leave work for the day, it would not shift into reverse. I was stranded in subzero weather for 2hrs before someone was able to come and get to me. My son-in-law and his friend pushed it out of the parking space and limped it home. They hooked it up to a code reader. . . Tcm failure. . . But mine is not in the recall?! after so many people with the same issue on the same car?! I am now stuck with no car that I am still making payments on, no where near a bus route in the dead of winter in the midwest.

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch actuator and the tcm had failed and needed to be replaced. The dealer confirmed that the VIN was associated with customer satisfaction numbers: 14m01 – (extended warranty on the clutch, transmission software calibration), and 14m02- (extended warranty for the transmission control module). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The approximate failure mileage was 105,980.

Unknown, ecm/pcm randomly stopped working after battery replacement it threw a million codes leading to the computer.

While changing a dead battery, the vehicle's transmission control module (tcm) malfunctioned and caused the shift drum to shear off a piece of the aluminum casing inside the gearbox. Dtc codes p2837 and p287b were present indicating a shift fork failure. The dual-clutch transmission (dps6) lost access to reverse, 2nd gear and 4th and 6th gear, but was still able to shift into 1st, 3rd and 5th. Under these conditions, there is the possibility that the sheared off piece of aluminum can enter the gear train and cause the transmission to seize, putting passengers life at risk. The problem is either that the aluminum casing is deficient, or, more likely, that the tcm software is flawed. The problem has been confirmed by the local Ford dealership, who took pictures of the damage, including the piece of aluminum. Judging from internet search results for the dtcs, the problem is widespread and triggered by a low battery or weak (high impedance) ground condition in the tcm. No warning lights or low battery indications were shown prior to the incident.

Transmission needs to be replaced at 45,319 miles. Car began jerking at low speeds when accelerating/decelerating. After I noticed the jerking/stuttering the engine light went on. I took it in to an independent service center, they inspected the car and diagnosed the problem. They said I needed a new transmission with tcm and that this is a common problem with this car.

The car was not picking up speed on the freeway; having issues shifting. Make me stop on the freeway putting me at risk of an accident. I was able to go to the shoulder. On the dashboard, I have a message saying the transmission overheated, wait for 5 minutes. I did wait and the car started again. I took it to the dealer and they told me it was a failure of the module. Ae8z*7z369*fmodule - transmission control. Tr26 tcm - replace/program dps6 this should not happen in a car with only 100k miles. Also, there should be a recall because it is dangerous for the people when the car almost stops in the middle of the freeway.

My car was running fine up till last Wednesday when I got to work and I pulled in and put it in park shut the car off went into work I came out nothing the battery wouldn't crank over nothing I had a jump started once it jump started it wouldn't go in reverse and barely went forward now they're telling me I need a tcm and a clutch and they're quoting me 4,600 but I can't just replace the tcm because the transmission case is cracked and it won't relearn you know I don't know what's what to do anymore I mean this car I only put $44,000 miles on it I mean I bought it used but yeah I had no warning that the battery was bad and they're telling me that that's what caused all this and it caused the tcm to fail which cracked the transmission case you know and I can't drive it they're saying because it's dangerous to drive but I have no choice I don't have a car and I got to get to my job and of course my van isn't covered under this tcm replacement that they got going on with 150,000 miles or 10 years cuz my car only has 144,000 miles on it so now I'm I don't know what to do about thisall I know is that this car was running perfectly fine and shifting perfectly fine all day Wednesday until I got to work and turned it off and went into work and came out that's when I got nothing no battery nothing it just I don't know what happened but it was running perfectly fine before that and there were no indications to me that the battery was bad or anything else was wrong with this car before any of this happened none whatsoever I wouldn't even have known cuz I had no problem it went in reverse just fine went drive just fine cranked up every time there was nothing wrong with the battery that I know of all I know is when it died it's caused all these problems.

8/10/purchased car brand new. 8 miles on car at time of purchase 8/21/ 11 days after purchase. 405 miles. Rattling/shuttering, bucking before catching. Tcm failure 5/18/31,985 miles. Hesitation/shuttering. Faulty clutch. Clutch assembly replaced. 3/4/36,598 miles: similiar symptoms to 5/18/21. Sluggish. Revving when not needed. No service. 3/24/47,847 miles: . The car started but vibrated violently as soon as I tried to move forward. It then started bucking & I could not continue forward movement. I had to have the car towed. 3/29/replaced clutch assembly, actuator motors & related hardware. Assembly parts the same as what was replaced in 2021. There was an active Ford TSB 20b23/NHTSA id 10178055 valid through 7/2021 to replace both actuator motors on all affected vehicles. This service was not performed at the time the clutch assembly was replaced at the may 2021 service appointment. At no time have I received recall notices for any transmission components for my car. Also, during none of the incidents prior to my car needing transmission service did the car illuminate any warning lights.

The contact owns a 2017 Ford Focus. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, and the rpms revved to 4,000 rpm and back to 0; however, the vehicle failed to respond. The contact depressed the accelerator pedal for a second time, but the vehicle jerked while responding. The contact stated that the failure recurred while her husband was test-driving the vehicle. The vehicle was taken to o'reilly, where it was diagnosed that the tcm had failed. The contact stated that her husband was able to drive the vehicle after several attempts. The contact stated that while driving to the nearby dealer, several unknown warning lights illuminated. A message indicating that the transmission was overheated, and that the vehicle was undrivable was displayed. The contact's husband was able to pull into the dealer parking lot, where the vehicle became undrivable. The dealer replaced the tcm; however, the failure persisted. The dealer determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford campaign number: 14m02. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 mph, the message "transmission overheating - pull over" was displayed. After stopping the vehicle to allow the transmission to cool down, the vehicle was restarted and operated normally. The vehicle was later taken to the local transmission mechanic, who diagnosed that the tcm and clutch had failed and needed to be replaced. The transmission was rebuilt, and the vehicle was repaired. The contact stated that approximately 8,000 miles later the failure reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 64,517.

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate while in reverse(r). There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that there was a failure with the tcm (transmission control module). The manufacturer was notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 115,000.

Vehicle stutters while accelerating, constant issue. Recently will not go in reverse problem code showing clutch b stuck engaged. Trans overheating and rev while accelerating. Told needs new tcm computer. Owned a 2013 Ford fiesta and this is the same issue, but told it is out of warranty and not covered.

I've had continuous issues with the dps6 in my 2017 Focus that is consistent with that from previous model years, which Ford claims has been resolved. It has not been resolved. At 62,000 miles, the original transmission blew and had to be replaced in 2021. In spring of 2023, issues with the faulty tcm continually propped up and has been a considerable financial burden, as I've replaced components of the dps6 to no avail and spent a considerable amount of money trying to resolve the issue. Shifting is challenging, the vehicle does not always turn on consistently and the transmission will occasionally kick into neutral and skip gears. I've replaced the actuators and the "lifetime" a/t fluid (which also should be investigated), and purchased a new tcm, which has been an even bigger arduous expense to get programmed and replaced. Overall, this has just been a huge financial burden and has cost me far more than the vehicle is currently worth. I'm displeased that NHTSA has not yet gotten involved and held Ford accountable for their poor craftsmanship. The tcm issue began in mid-April 2023, starting with skipping gears and jerking of the car. No accident occurred from this, but the car is a hazard to drive, but I rarely have any alternative as it is my daily driver that I pay a lot of money to be stuck with.

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was jerking and then lost motive power. Several unknown warning lights were illuminated, and the transmission fault message was displayed. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the tcm and transmission shift forks a and b needed to be replaced; however, the replacement parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and transferred the contact to the NHTSA hotline. The failure mileage was 38,693.

Fors continues to have the same transmission issues they had in the 2011-2016 Ford Focus dual clutch transmission. 2017 & 2018 should’ve been recalled. I have approximately 15,000 miles on my 2017 and the car was working fine and one day it suddenly lost some forward gears and reverse leaving the car in limp mode in the middle of the an intersection after starting to drive forward on the road. The lights changed and traffic is moving across leaving me in an unsafe situation and the other drivers having cars traveling 55 nearly rear ending them. There is no warning of this failure they suddenly happen and can cause issues where you’re stuck at a light or cannot get through an intersection. I tried to bring my car in and they told me they had 80,000 Focus cars ahead of me and that they wouldn’t be able to fix my car due to a chip shortage. 80,000 other Ford Focus with this same issue is clear to me they’ve never resolved the matter and continued allowing these unsafe cars to be on the road. If this happens on a busy freeway, intersection, or anywhere on the road its a serious issue. There needs to be a full recall on the transmissions control module, the two clutch actuators, and the shift forks. Because of the design the tcm first fails causing the actuators to rotate and sheer of the pin from the castings, causing the shift forks to come loose. The only way to fix it because of all the diat created when this happens is to replace the dual clutch, tcm, both external actuators and shift fork a and shift fork b. Of course they sold two more years of the same model they’ve previously recalled and were part in a class action settlement that requires they replace these unsafe components. I cannot be the only person to report this safety issue. It nearly caused me to get hit on the road and I’m lucky to be alive. The next person may not be so lucky. Ive only got 15,000 miles on this car it shouldn’t have any issues like this. Recall these now.

I pulled out of my brothers driveway as I pulled out the car failed to go over 10mph and started to lurch back and forth. I almost got in an accident because of this. There was a car coming down the road and they had to swerve to miss me because I couldn’t get the car to go over 10. I promptly pulled the car over after that. The car also would go into reverse but would not move. I had the car towed to a local Ford dealer because I did not feel it was safe to drive. There were no warning lights on the car at the time of the incident. The check engine light did come on later though. The dealership said the tcm had failed and would need to be replaced but I would need to wait for the part because it’s on national factory back order. After waiting 4 months and calling Ford to complain multiple times the part finally came in. They installed the part and told me it did not fix the issue and I would need a replacement transmission. The car has not been fixed, failure date was at 87,300 miles. The car is no longer safe to drive and costs way too much for me to fix.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shifted into drive(d) and he depressed the accelerator pedal; however, the vehicle shifted into limp mode then inadvertently lunged forward. The contact stated that the vehicle then failed to exceed 60 mph. The contact stated that the next day after the vehicle was started, the transmission fault service light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA hotline to submit a complaint. The failure mileage was approximately 108,372.

The transmission is not functioning properly. The vehicle experiences jerking, slipping, bucking, sudden and/or delayed acceleration, and transmission failure. There is a check engine light and a transmission failure warning sign that comes on. This is a safety hazard as the car does not accelerate reliably and will temporarily stall in the middle of intersections, highways, onramps, etc. I talked to several mechanics who say that this is likely due to a pcm issue. I brought it to a Ford dealership to check into, but they could not run a diagnostics test because there was no recall associated with my VIN.

While driving 2017 Focus on 8/14/22, the car began to shutter. When owner stopped to buy gas, the car would not restart until about 10 minute later . Then it would not go into reverse. Made it home. Next day, 8/15/22, while driving, it began to shutter again, the transmission overheating warning light appeared, and vehicle immediately stopped running. Pulled off to side of road. It would not restart. Was towed to a local repair shop (not a Ford dealership). The repair shop ran a diagnostic and reported 4 pcm and 7 tcm fault codes. (see attachment. )vehicle has not been repaired. Vehicle has approx 130,000 miles.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to respond while attempting to drive from a complete stop. The contact stated that the vehicle would respond as needed after shifting into a lower gear. The contact stated that the failure also occurred while driving approximately 45 mph. The contact stated that the failure occurred intermittently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the tcm was reset several times. The contact stated that the vehicle was temporarily fixed after resetting the tcm. The independent mechanic diagnosed that the tcm had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was unknown.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was unable to reverse and could not accelerate above 15 mph. The vehicle was towed to an independent mechanic, who replaced the clutch fork; however, the failure recurred. The vehicle was towed back to the independent mechanic and diagnosed with tcm failure. The mechanic informed the contact that the tcm needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 117,000.

The contact owns a 2017 Ford Focus. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact, an independent mechanic, examined the vehicle and diagnosed that the powertrain control module (pcm) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was provided. The approximate failure mileage was 60,000.

My vehicle has only 49000 miles. I have already had the clutch replaced probably around 35000 miles and tcm updated. However, it is now shuddering again and was told it is not under warranty even though the transmissions with these cars were defected when they were made.

There was a recall 18s32 campaign fuel tank deformation issued late 2018. The pcm system was not adequately detecting a stuck open canister purge value. On August 24th, 2019 I took my vehicle to get the recall repair due to stalling without notice and dangerous in drivability concerns. On August 25th, the following day, I had the very same exact symptoms. I took it to pepboys to diagnose, and the same codes were populating for the recall. Pepboys advised to take it back to a dealer. I then took it to another Ford dealership on October 22nd for a second opinion, and they stated that the canister purge valve was sticking. On October 24th, the vehicle was returned back to me and within a couple of hours same symptoms. On Nov 5th, 2019, I was advised the canister purge valve was replaced after the parts were on bo for 2-3 weeks. However, car started driving the very exact way followed by service engine light and transmission overheating warning. Additionally, the car did not accelerate when attempting to make a left turn and a diesel had to swiftly hit on their breaks to prevent crashing into me. The vehicle was returned back on the 8th of November, however, dealership stated they were unable to duplicate concern. On November 13, the vehicle was picked up and on November 14th I had to take it back due to the same issues. On November 30, I was advised that they notice a clutch slipping, vehicle rev high when trying to reverse or accelerate. However, vehicle operating as design. This is not the case. After 6 attempts in trying to rectify this issue, it is not. My safety is a concern here as the vehicle is not operating as design and currently remains as is.

Shuddering while accelerating from first to second gear in automatic transmission. At first this only happened on occasion (approximately 6,600 miles) and I thought it was because I was running the a/c in the car. It progressively got worse to where it was occurring constantly. I took it into a Ford dealer and they "reprogrammed" the tcm. That lasted about 3 weeks and it still continues to this day. This morning while driving to work on the freeway at 70 mph, the transmission acted like it was in neutral, I lost all acceleration and the rpm's went up to 7000. I verified that the car was in drive and that it wasn't knocked out of gear. I called Ford service again and I am taking the car into service this afternoon. They stated that the tcm needs to be reprogrammed again. These are the same issues that the previous Focus owners reported in 2016 cars and older. My car has less than 18,000 miles on it.

Good morning, I hope you are having an amzing day , I first financed this car in 2018 but the car was made in 2017. I searched my VIN number to see if my car was apart of the recall list and was not. I have been getting a code p1450 since about 40,000 miles, my car has been stalling upon acceleration since I got it. And I had the part replaced, a ear and a half later the code popped up agaian and I got the part repaired and still the same issues, after the part has been repaired as well as a pcm issue is now happening. My car studders between the 1 and 2 on the acceleration , this has been happening since I got the car but the salesman told me that this was not an issue and it was normal for the Fords to do this. I have been having issues with my car starting up in the mornings mainly a lag in the ignition. I believe my car should have been apart of that list but was not. Please investigate.

2017 Ford Focus shudders and clunks when accelerating from a stop. Car shudders so hard that it feels like transmission is falling out of car. Took it back to bill estes Ford where I purchased car at 5000 miles and they kept it for two days and said it was normal and operating within specifications. Car continued shuddering problems and then I took it to tom wood Ford and was told it was normal and to just keep driving it. Then took it to don hinds Ford and was told there was nothing they could do because all Focus models have the problem. I then took it to pearson Ford with about 10,000 miles on it and they reprogrammed the learning module. I was told again that they all Focus have the problem and their options to fix it is limited by Ford corporate. Car continued to shudder and clunk on accelerating. Took it back to pearson Ford with 13000 miles and they reprogrammed transmission control, pcm and adaptive learning module. Car shuddering was less for about 4 days. Now with 15000 miles the shuddering and clunking is worse than ever and shuddering is occurring at accelerating from a stop or while accelerating at highway speed. The problem seems to be that the dealers are being told by Ford corporate to say it's normal to shudder and clunk. Class action suit for Ford Focus transmission/clutch problems did not include 2017 models only up to 2016 even though the 2017 models have the same transmission/clutch.

Stopped at traffic signal, began acceleration and vehicle became sluggish and clunky, revved high and would not shift properly. Shifted in and out of gear with periods of prolonged hesitation. Transmission fault service now warning sound and display. Came to a stop at the next signal and car lurched forward in several jumping motions and was difficult to control before coming to a complete stop. Car has 5900 miles when this occurred. Car towed to dealer where purchased, service "cleared codes, performed adaptive learn and test drive, code p2701-tcm states to remove clutch and inspect for wear" which was not done. Service found vehicle now is "operating as designed" at this time. If code returns tech will remove clutch for further diagnosis. Picked up vehicle and within 20 miles driving same code returned and symptoms were worse than 1st time, now with 5980 miles on vehicle. The vehicle was in motion when these problems occurred and was very dangerous while driving as there was no control over acceleration, shifting or stopping. Vehicle was towed back to the dealership for service at time of writing this description.