Front Suspension Control Arm Problems of Ford Freestar

Tl the contact owns a 2004 Ford Freestar. While the vehicle was undergoing routine maintenance by an independent mechanic, the contact was informed that the control arm was protruding through the frame and created a hole. In addition, the check engine indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was approximately 212,000.

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Tl-the contact owns a 2004 Ford Freestar. The contact stated the vehicle was parked and noticed that the front passenger's wheel was positioned inwardly. The vehicle was towed to an independent mechanic, who informed that the front lower control arm completely detached. The vehicle was currently being repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 76,000. The VIN was unavailable. Js.

The contact owns a 2004 Ford Freestar. The contact stated that there was a loud abnormal noise coming from the front end of the vehicle. The vehicle was taken to an independent mechanic, who replaced the stabilizer arm and the front brakes but the failure persisted. The vehicle was taken for a state inspection when it was noticed that the bushings around the ball joint was cracked and the bolt fractured within the lower control arm. The inspector also indicated that the frame needed to be replaced and the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000. Updated 08/19/lj.

I own a 2004 Ford Freestar in virginia. Last week I took it in for the annual state inspection to find that the control arm/ball joint assembly on the passenger side was pending failure. This is a potential life-threatening accident waiting to happen. My vehicle has only 36,000 miles. The Ford service consultant told me that it should have lasted about 80,000 miles on average. Although my vehicle is out of warranty I expected that since this part was most likely defective that Ford would have replaced it for free. Not only did they refuse to do so but offered to fix it of $660. The part can only be purchase as a unit, in other words, you cannot get just the ball joint, you have to buy the whole assembly which Ford sells for about $487. . I must get this done, not only for safety but in order to pass my state inspection. I believe that Ford is liable for the failure of this part and should take responsibility for it by replacing it at their expense. I believe the part must have been defective from the time it was installed at the factory.

Clicking noise once gas pedal was touched-dealer stated was front end control arm problem-very unsafe to drive -could cause crash or even death-they repair both control arms and performed wheel alignment-internet site showed recall been sent to customer concerning this problem, I never received recall notification. I own a 2004 Ford Freestar that at this time it has 14,000 miles on it.