general problems of the 2013 Ford Fusion - part 2

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle lost significant motive power, struggling to reach speeds over 30 mph. The contact also stated that there was an excessive amount of smoke emanating from the exhaust that contained the odor of oil. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the eco-boost. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 183,000.

The contact owns a 2013 Ford Fusion. The contact stated that the air bag warning light was illuminated. The contact related the failure to NHTSA campaign number: 14v597000 (air bags, seat belts). Additionally, the contact stated that the vehicle failed to start on two occasions. The vehicle was towed to the dealer on both occasions, and the dealer determined that rodents had consumed the electrical wiring, causing an electrical failure. The electrical wiring was replaced. The contact also stated that the transmission was slipping while driving. The contact stated that two engine cylinders had misfired, and the ignition coils and spark plugs were replaced. Additionally, the contact stated while driving at an undisclosed speed, messages indicating that the coolant level was low, and that the vehicle was overheating were displayed, and the vehicle stalled. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the vehicle shuddered and lost motive power. The vehicle was towed to an independent mechanic, where an unknown hose and the thermostat were replaced; however, the failure recurred while driving. The vehicle was towed to the independent mechanic, who referred the contact to the dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed that coolant was leaking into the engine, causing the engine to overheat. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 12v551000 (engine and engine cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 110,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 mph the "overheat stop vehicle" warning illuminated. The contact stated that the vehicle began to lose forward momentum and she managed to pull over and turn the vehicle off. The contact stated that she waited about 20 minutes and turned the vehicle back on. The contact stated that the "overheat" warning illuminated and she could not accelerate more than 5 mph. The contact managed to limp to a gas station and parked the vehicle. The vehicle had not been taken to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to manufacturer technical service bulletin number: 19-2139 coolant intrusion into the cylinder (engine and engine cooling). The failure mileage was approximately 200,000.

I have driven my car a little over 600 miles after the first recall was done for the engine overheat and a sensor was replaced. They drove it 0 miles to test drive it after (it shows on my paperwork) since around 600 miles it has sat because now my engine is actually overheating. I had no idea that I could contact Ford again about this until recently and I have the paperwork and mileage to match. But I am afraid they will say the recall was performed and be of no help. Clearly they didn’t care enough to test drive the car after the fix. So I cannot trust them to properly take care of this problem.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at 12 mph, the vehicle had became inoperable once the contact stopped at a stop sign. The contact noticed that there was coolant on the ground and under the hood. The check engine warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the vehicle did not have a recall. The failure mileage was approximately 110,000.

As I was going down the highway my car started smoking dramatically. There were no warning lights so I assumed it might be a belt. I pulled to the side of the road and opened the hood to find flames coming from the backside of the engine. I have had it in the shop now for the last two months and the initial thought was that the water pump could have caused the issue. However, after that set of repairs it was burning oil. Further investigation has shown that the head is cracked.

The contact’s friend owns a 2013 Ford Fusion. The contact who is an independent mechanic, stated that the vehicle was inspected due to an oil leak. The contact determined that the cylinder head had cracked, causing the oil leak. The contact determined that the cylinder head needed to be replaced. The vehicle was not repaired. The local dealer was not notified of the failure. The contact was unsure if a warning light had illuminated. The contact referenced NHTSA campaign number: 17v209000 (engine and engine cooling) however, the manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The contact was then transferred to the NHTSA hotline for assistance. The failure mileage was approximately 125,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 65 mph the vehicle began to lose forward momentum. The contact depressed the accelerator and the engine would not rev. The contact pulled off of the road and stopped and could not restart the vehicle. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent dealer who repaired the fuel pump and checked for oil leaks. The contact had several other failures the most serious was she had been driving approximately 60 mph when the vehicle again lost forward momentum. The contact stated that the engine temperature gauge needle had moved into the "red" zone. The contact stated that the vehicle stopped in the middle of the highway and had begun to emit white smoke from under the front end of the vehicle and from the exhaust pipe. The contact stated that the police rendered assistance and helped her push the vehicle off of the roadway. The contact had the vehicle towed to the same independent dealer and was told there were several recalls associated to the VIN. The contact was advised that the engine cylinder head had overheated and possibly had cracked which contributed to the vehicle's other mechanical failures. The independent dealer related the failure to NHTSA campaign number: 17v209000 (engine and engine cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 98,000.

The contact owns a 2013 Ford Fusion. The contact stated that while driving approximately 35 mph, the engine temperature gauge increased to hot, with the battery message displayed on the instrument panel. There was a burning odor present inside the cabin of the vehicle along with smoke coming from the engine compartment. The contact immediately parked the vehicle and contacted a tow truck company. The vehicle was towed to the local mechanic who diagnosed that the water pump had failed causing damage to the engine. The vehicle was not yet repaired. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 167,000.

The cooling system failed as I was on 485 interstate in traffic and it almost caused a serious accident, as the speed limit was 70 in that area I was almost rear ended due to the car idling down suddenly with the over heat warning flashing. It is available for inspection upon request. I start the car sometimes and instantly over heat warning appears on dash. The problem has not been fixed by dealer, I've had multiple mechanics replace new parts an still resulting in same issue over heating, I must add the car isn't over heating it's a false reading but I can not drive the car in a safe manner if it continues to do this while in traffic at high rates of speed, very very dangerous other drivers are not aware of the sudden change of speed when this issue happens. There were no pre warnings, issue started back in February 2023, it is now may 31, 2023. I'm still making payments on this vehicle monthly, I'm not able to enjoy the car in a safe manner because of this ongoing issue, I really could use some help with this issue as my safety and the safety of other drivers are the main focus here. Thank you, please be in touch.

The contact owns a 2013 Ford Fusion. The contact received notifications of NHTSA campaign numbers: 17v209000 (engine and engine cooling) and 23v162000 (service brakes, hydraulic) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I’ve received a letter in March regarding this safety recalls and I not been contacted by the manufacturer for any remedy. I have not had this vehicle for a full six months. Now the break fluids leaks, there’s an issue with a gasket, and I cannot longer drive vehicle due to the smell of something burning. The recall states it’s an increasing risk of a crash. I have to search for transportation to and from work because I refuse to cause harm to myself or others. Safety risk if the brake fluid leaks, your vehicle may experience an increase in brake pedal travel together with a reduction in the rate of deceleration over time, increasing the risk of a crash. Ford should provide another vehicle as a loaner until this issue has been resolved.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 25 mph, the vehicle started jerking. The vehicle was pulled over to the side of the road and inspected. The coolant temperature and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed, and an unknown hose was replaced. The vehicle was repaired. On another occasion, while attempting to start the vehicle, the vehicle failed to start. The contact stated that the lights in the vehicle were illuminated; however, the vehicle failed to start. The contact became aware that there was antifreeze on the ground underneath the vehicle. The coolant temperature and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 157,281.

See attached document for complaint.

The contact owns a 2013 Ford Fusion. The contact stated while driving 35-50 mph, the vehicle began overheating. Additionally, the coolant temperature warning light and the check engine warning light were illuminated. The contact was able to veer to the side of the road. The contact then added coolant in the vehicle. The contact was able to continue driving; however, the failure reoccurred while driving. The vehicle was taken to the dealer, who informed the contact that the recall of NHTSA campaign number: 17v209000 (engine and engine cooling) had been completed on the vehicle in 2018 due to the failure. The vehicle failure mileage at that time was 99,259. The dealer did not diagnose the vehicle. The contact stated that he was a certified power mechanic and had determined that coolant was leaking into the engine cylinders, causing the vehicle to overheat. As a result, the cylinder head cracked and started leaking engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 162,000.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, the thermostat indicated that the engine was hot(h); the contact also stated that the vehicle occasionally failed to start. The manufacturer was notified of the failure and informed her that the vehicle was not included in NHTSA campaign number: 17v209000 (engine and engine cooling). A code reader was used to determine the cause of the failure which she linked to the recall. The vehicle was not repaired. The failure mileage was approximately 162,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 70 mph, the vehicle decelerated. The contact stated that the vehicle was slow to accelerate. The driver was able to pull over. The check engine warning light was flashing on and off. The vehicle was towed to an independent mechanic who informed the contact that the vehicle had experienced transmission failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was like NHTSA campaign number: 22v413000 (power train). The manufacturer was not contacted. The approximate failure mileage was 140,000.

I had coolant leaking in my 2013 Ford Fusion se 1. 6l causing a misfire in cylinder 3 from diagnostics code p0303. After going to a repair shop on 3 seperate occasions and paying to fix issues thought to remedy the issue, I had the Ford dealership in hudson WI look at it while they took care of a recall. They quoted me $9,900 to replace the engine due to a cracked block. It was hard to get a response from the technician and they were really unprofessional towards me when I requested the part numbers. So much time has been spent on this not to mention that I have been without a vehicle for 1. 5 years because my inability to cover additional repairs or the cost of a new car. I also lost my job due to my transportation issues, and paid over $19,000 for this vehicle. I wish Ford would issue a recall because this is a very common issue for this make and model. 2013 Ford Fusion se l4 1. 6l (102k miles).

Not sure if related to recall - took vehicle in due service in December 2022 for service and recall. My Ford app indicates they did not take care of it. While driving from California to arizona on January 9, 2023 the engine lights came coolant hot, vehicle unsafe to drive, see manual. I couldn’t drive my vehicle. Broke down on the 10 interstate. Would not move. Would not go into reverse. It was towed to surprise Ford in surprise, arizona and I’m currently awaiting diagnostic testing. They said they will check if it’s related to recall. Towed from I-10 to home by aaa. Home to shop by sttae farm insurance. Thank you.

2013 Ford Fusion with 99,799 miles on it; went out to go start it after work one day, unable to get into car or start car as battery was completely drained. Did not leave lights on etc. Had someone jump car; on way to repair shop, car shut down and would not restart; thankfully I was not on a highway. Since that time, it has had 2 new batteries placed in it, will run for about 5 minutes then shut off and you cannot restart it again; it has also been to 2 repair shops and is presently at the Ford dealership as my shop was not able to determine what was wrong. Cooling fan also noted to be running after car died yet still not able to restart. Read on Ford forums that this has happened to other Fusion owners of the same year. Up to this point, intermittently the battery saver message would come across the dash however I had that looked at and was cleared out. With the car just shutting down without any warning on a busy street in the city, this could have ended a lot worse: I could have been hit or even killed. No warning lights appeared on dash aside from powertrain light after it was jumped but after that, there was nothing. Car was essentially dead and I could not get it to restart. When it was running I could not get the car to go over 10mph in a 35mph zone.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 40 mph, the check engine and coolant level warning lights were illuminated. The contact stated that the vehicle stalled. The contact stated that she pulled off the road and heard a warning chime that alerted her that the vehicle had overheated. The contact was able to restart the vehicle; however, the vehicle overheated after several miles. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coolant level was low and refilled the reservoir. The contact stated that the failure had become recurring. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA campaign number: 17v209000 (engine and engine cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 107,775.

10 mins into driving the car the car had a loss of power and the instrument cluster flashed a see manual indicator and a wrench flashed on the screen within 1 min of pulling on to the shoulder of the road the entire engine compartment was in flames. I had the recall for the issue know to have caused this performed on the car but it doesn’t seem the issue was resolved. The car is now totaled due to an issue that has appeared to happen with multiple vehicles reported to the NHTSA.

The contact owns a 2013 Ford Fusion. The contact stated while attempting to open the coolant overflow reservoir tank, the upper part of the tank cap fractured, preventing the contact from opening the coolant reservoir. The contact stated that on other occasions, the cap had melted. The contact stated that the failure recurred several times. The vehicle was taken to the dealer, where the coolant overflow reservoir tank cap was replaced several times. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 150,000.

Transmission is the worst I have ever used in any vehicle. Constantly slips downshifting and upshifting also when breaking. Transmission is slow to shift and then has hard bang and jerks the car.

My 2013 Ford Fusion titanium hesitates a lot while driving, and on several occasions the vehicle has flat out stalled in the middle of traffic. Something pops up on the dashboard saying “run power active” and when I go to restart it, it’s takes a while for the car to turn back on. This has happened more than once a day some times.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty hose and the hose was replaced. The contact stated that on another occasion while driving at an undisclosed speed, the check engine warning light illuminated, and the engine seized. Additionally, a failure code was displayed indicating a failure with cylinder #3. The vehicle was towed to the dealer however, the warranty company directed the contact to tow the vehicle to precision tune. Precision tune rebuilt the engine, and the vehicle was delivered back to contact. The contact stated that less than a month after getting the vehicle back, the turbo became inoperable. The vehicle was taken back to precision tune. The vehicle was diagnosed with a failed turbo and that the turbo needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA hotline. The failure mileage was approximately 105,000.

The contact owns a 2013 Ford Fusion. The contact stated that while her daughter was driving at 60 mph, she smelled an unknown burning odor as an unknown colored smoke began to emit from underneath the vehicle without warning. Her daughter then pulled over and saw flames emitting from underneath the hood of the engine. While awaiting for the authorities to arrive at the scene, a fellow motorist witnessed the failure and was managed to extinguish the fire. No injuries were reported. A police report was filed. The vehicle was towed to an independent mechanic where it remained in there possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

On 9/16/22 we were driving at about 30 mph on a narrow two lane road in tewksbury, nh, when the engine suddenly and without warning failed to accelerate and began shaking violently, then quit. We managed to restart and when it again failed to accelerate managed to pull off road into a driveway. We called aaa and had car towed to salem Ford in salem, nh. See attached invoice for diagnosis. Incident occurred without warning. Car had been serviced in June 2022 with no problems found. Had we been unable to pull off road, the engine failure could have resulted in severe rear end collision as problem occurred in a blind curve. See attached invoice from salem Ford.

The contact owns a 2013 Ford Fusion. The contact stated while driving at unknown speed, she was unable to accelerate when suddenly, the vehicle started to slow then stalled. The contact then stated that there was a burning smell inside the vehicle then the engine misfired and overheated. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the number two-cylinder pistons, head gasket and engine needed to be replaced. The contact referenced the NHTSA campaign number: 17v209000 (engine and engine coolant). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA hotline. The failure mileage was 155,250.

The contact owns a 2013 Ford Fusion. The contact referenced NHTSA campaign number: 17v209000 (engine and engine coolant). The contact stated while driving at unknown speed, the engine warning light illuminated indicating that the engine was overheated. The contact stated that he checked under the hood of the vehicle but no indication of overheating. The vehicle was towed to an independent mechanic where it was diagnosed that the internal coolant leaked into the engine and caused the cylinder to crack and needed to be replaced. The vehicle was not repaired. The dealer was notified and informed the contact that there were no recalls affiliated with the VIN for engine/ engine coolant. The manufacturer was notified of the failure and the contact was advised to contact the NHTSA hotline. The failure mileage was approximately 85,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 40 mph, the vehicle started sputtering and then stalled. The contact stated that the check engine and engine overheating warning lights were illuminated. The contact pulled off the road and had the vehicle towed to a dealer. The dealer diagnosed that the failure was related to NHTSA campaign number: 17v209000 (engine and engine cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

Accidente automovilístico por que dejó DE funcionar el vehículo y se tuvo que utilizar el freno DE mano porque el vehículo dejó DE responder ocasionando un accidente aparatoso que puso en peligro mi vida y el DE las personas con las que me impacte.

The contact owns a 2013 Ford Fusion. The contact stated that while driving at various speeds, there was an odor coming from the engine compartment and that the vehicle was hesitating. No warning lights were illuminated. The vehicle was taken to a local dealer after the contact received notification of NHTSA campaign number: 17v209000; however, the contact was informed that the manufacturer was declining to have the recall repair completed. The vehicle was not repaired, and the contact was instead offered a trade-in value. The manufacturer was made aware of the failure. The approximate failure mileage was 326,000.

The contact' daughter owns a 2013 Ford Fusion. The contact stated while his daughter was driving at 60 mph, the vehicle began to overheat. There was no warning light illuminated. The contact daughter's veered to the side of the road and waited for the vehicle to cool down. The contact son-in-law met his daughter and assisted with refilling coolant in the vehicle. The contact's daughter was able to continue driving. However, the failure reoccurred several times while driving. The contact stated that his daughter would need to check the coolant level prior to driving. The vehicle was taken to several independent mechanic who informed the contact that they could not duplicate the failure. The contact, an independent mechanic, diagnosed that both oil and coolant were leaking. The contact referenced NHTSA campaign number: 12v551000 (engine and engine cooling). The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall associated to the failure. The manufacturer also advised the contact that they could not assist due to the mileage. The vehicle was not repaired. The failure mileage was approximately 113,000.

The contact owns a 2013 Ford Fusion. The vehicle had previously been serviced at the dealer under an unknown recall; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle was vibrating abnormally. The vehicle was taken to the dealer where the spark plugs were replaced; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that there was a coolant leak causing damage to the engine. The dealer advised the contact to stop driving the vehicle until the engine was replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.