Transmission Noise problems of the 2013 Ford Fusion

I noticed when the car was on the engine made a clunking sound at startup, this was not very unusual as the hybrid has made different noises at startup, and dealerships have assumed this was "normal". After a couple of weeks, a loud noise began, sounding as if I was dragging something when the vehicle was being driven. We took the car to the dealership where any and all repairs/recalls have been performed after a couple of days the service advisor said they felt that it was the bearings inside the transmission and it would be better to get rid of the car than repair it. This is a well-documented known issue that Ford is aware of. In April of 2020, the electrical/ a/c was not working correctly and the faceplate was replaced costing $780. This vehicle has had 7 known recalls, 3 of which had to do with transmission/powertrain, three out of the 4 doors had failed dates were Aug 2014, Feb 2015 & April 2015 the dealership refused to fix the 4th door stating it was not a recall (I would like to note when one of the doors latched failed my son was in the passenger seat and fell halfway out of the vehicle, while the vehicle was turning-his seat belt saved him) in June of 2015 NHTSA sent a recall, 4 door latch issues were replaced in may 2016. The transmission issue is another example of known problems that should be repaired by Ford motor company.

On November 29th 2020 I was driving on the 40 freeway westbound passing newberry springs I was going 70 miles per hour when I looked at my rearview mirror and noticed smoke so I was pulling over I heard a noise pop and my idle went past 8 before it went into gear I opened the hood and there was transmission fluid everywhere thinking that maybe a hose broke come to find out I had no reverse and no gears I took it to a transmission shop which cost me a fortune to tow my car on the other side of 15 freeway southbound Ford installed the plastic part inside the transmission which melted with the heat of the engine and I had to replace transmission and replacing the plastic part with a metal piece so that will not happen again I almost lost control of my car due to the popping sound and no control of my car I need to know if I complain to Ford motor company to get reimbursed for the this faulty part inside my transmission I lost wages and compensation stress without a vehicle for a month thank you I would like to get a correspondence as soon as possible.

Hello. I just buy car and after two day coming some noise from engine mechanic tel me this is transmission. So also he told me 95% of Ford Fusion hybrid 2013-2014 have a same problem. I think Ford have to recall.

Tl the contact's daughter owns a 2013 Ford Fusion. While the contact's daughter was driving at an unknown speed, she heard a grinding noise throughout the vehicle but could not pinpoint the location. The vehicle was taken to gary crossley Ford (8050 n church rd, kansas city, mo 64158, (816) 781-4844) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. While the contact's daughter was driving back home, the vehicle stalled and lost power. Also, the check engine indicator illuminated. The contact called gary crossley Ford and was informed that the transmission needed to be replaced at the contact's expense. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.