general problems of the 2014 Ford Fusion - part 1

The transmission failed completely. The vehicle will not engage or shift properly and cannot be driven. The failed transmission is still installed in the vehicle and available for inspection upon request.

Coolant is leaking into the head gasket of the 2014 Ford Fusion hybrid similar to the other 2014 Ford Fusion cars (they have a recall on them for this issue). Upon calling the nearest Ford dealership, I was told that the recall did not apply to my vehicle, even though the same recall has been made for other 2014 Ford Fusions (just not the hybrid specifically). The safety of the driver and passengers in the car is at risk due to the coolant fluid mixing into the engine oil, eventually causing a blown head gasket and potentially engine failure. This problem was identified within minutes of getting a routine oil change, as coolant was found in the cap of the head gasket. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. There were no warning signs. The car notified me when I needed to change my oil, but otherwise, no dash lights came on and no notifications were sent to the dash.

On cold startup, a significant amount of white exhaust is sometimes observed coming out of the tailpipes. The exhaust has a sweet aroma and after checking the coolant levels, it appears that the coolant levels have dropped and the exhaust smoke is being caused by a coolant intrusion into the engine block. No warning lights have been observed and it only happens about half of the time.

I had multiple coolant leaks in the pass and I have to constantly replace the hose about every 2000-3000 miles also my screen went out in my dashboard causing me to not be able to make any audio changes or station adjustments in my car lastly whenever I get ready to increase my speed my car jerks back.

The contact owns a 2014 Ford Fusion. The contact stated that while his son was driving approximately 70 mph, the check engine warning illuminated. The contact stated that the vehicle went into limp mode, and his son was able to coast to the side of the highway. The contact drove out to his son's location and was able to clear the codes using a handheld scanner and the vehicle was able to be driven back to the residence. The contact stated that the failure was intermittent, and the vehicle was showing other symptoms. The contact stated that the vehicle was idling rough after a cold start and occasionally was blowing white smoke from the exhaust pipe. The contact stated that 2 years prior the vehicle exhibited the same symptoms, and the vehicle was taken to a dealer who diagnosed that there was coolant intrusion into the engine block, and the engine was replaced. The contact stated that the vehicle was under warranty at the time of the failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and confirmed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA hotline. The failure mileage was 86,825.

The contact owns a 2014 Ford Fusion. The contact stated that while starting the vehicle, the vehicle idled and then stalled. There was no warning light illuminated. The contact used a code reader to diagnose the vehicle. The contact filled the coolant reservoir and noticed that the coolant was leaking out. There was coolant intrusion into the cylinder, causing engine failure. The vehicle was towed to the dealer and confirmed that there was coolant intrusion into the block head. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to technical service bulletin: 23-2223. The manufacturer was notified of the failure and the manufacturer referred the contact to the NHTSA hotline to report the failure. The approximate failure mileage was 154,135.

The contact owns a 2014 Ford Fusion. The contact stated while driving 10 mph, the vehicle was shaking with a rattling sound coming from the engine compartment. A code was displayed on the instrument panel; however, the contact was unsure what the code referenced. The contact stated that the vehicle was not safe to drive. The contact stated that an independent mechanic inspected the vehicle and diagnosed that there was a coolant leak, causing the coolant and oil to mix that caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The mechanic informed the contact of NHTSA campaign number: 17v209000 (engine and engine cooling); which was related to the failure experienced. The manufacturer was informed of the failure and confirmed that the VIN was not included in NHTSA campaign number: 17v209000 (engine and engine cooling) and opened a case. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 188,000.

Vehicle flexplate broke causing loss of power in rush hour traffic. Luckily was able to get to the side of the road without major incident or causing an accident. Broken flexplate also caused damage to transmission and ptu. Was informed this is a common issue wiith this yeat make and model but Ford refuses to do anything about it. They would rather wait for some peopke to lose their life befor takiing responsibility. But who cares about peoples lives when you have stockholders to pay and ceo bonuses to hand out. Feel its worth mentioning I had the car at the dealership a couple times for other issues and had asked them about problems I suspected were precursors to this happening. They denied there was even an issue. They they told me the noises were normal and refused to even document my concerns let alone actually physically check the vehicle. I believe they were intentionally trying to hide the fact they knew exactly what was going on. Ford needs to take responsibility but since they wont you guys need to make them.

I was having issues with this vehicle sputtering a bit and the antifreeze was seeming to be disappearing. There were no visible leaks. I took it to the shop to have it looked at. The engine light was on and there was a code for a cylinder 3 misfire. Th mechanic diagnosed the vehicle and, upon removing the spark plugs, noticed they were fouled with what he said was antifreeze in the cylinder (because of the white substance on the electrode end). I saw where there is a recall for the particular engine block that is in this vehicle from 2014 to 2020. When I notified Ford and the NHTSA I was told that my VIN number was not included in the recall. I am confused because I would think that the recall would be for vehicles with this particular block not specific VIN numbers. Please help! I just got this car hoping for a reliable vehicle. I am a grad student and I do not have the funds for such a big repair.

Experiencing repeated coolant leaks. Heating/coolant was repaired last winter. Failed again this winter. Car keeps needing additional coolant added. Will be taking it in on Monday to find out which parts failed this time.

I bought the 2014 Fusion in 2019 used. It had roughly 60 some thousand miles. I had to replace the motor at 94 thousand miles. Now at 131 thousand miles, I am faced with the same issue and need to replace the motor again after only 37 thousand miles. From what the dealer said (copper country Ford in houghton michigan) both issues have been coolant leaking into the cylinders and killing the motor. The first motor was around $4500. 00 and now it is roughly the same $4500. 00. So $9000. 00 in 4 years!!!!! I called fo mo CO and they will do nothing to help. They say there is no recall and or order from NHTSA about this issue. Nor do they have any other programs to help resolve this issue or help pay for the repair. First motor replaced August 2020 at 94,000 second motor died December 2024 at 131,000.

The contact owns a 2014 Ford Fusion. The contact stated that while parked, it was discovered that the vehicle was slowly losing coolant. The failure became a reoccurring failure. The vehicle was taken to a local dealer however, a diagnostic test was pending. The vehicle was not repaired. The manufacturer was notified of the failure and referred to the NHTSA hotline for assistance. The contact referenced an unknown manufacturer’s recall that was related to the failure; however, the manufacturer confirmed that the VIN was not associated. The approximate failure mileage was 47,000.

When accelerating from a stopped position, the throttle is staying stuck wide open. Without my foot on the accelerator, the engine still accelerates wide open. Stepping on the brake, doesn't do anything or make it stop. It has now happened 3 times in the last 2 weeks. I was not taking off at a fast speed. I was accelerating at a normal rate.

Attachment to last complaint.

Another attachment!.

The contact owns a 2014 Ford Fusion. The contact stated that while adding coolant, the coolant was leaking out. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate properly. The vehicle was turned off and restarted and there were smoke detected. The contact opened the hood and noticed that the coolant level was low. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA campaign number: 17v209000 (engine and engine cooling). The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 60,000.

The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, an unknown warning light illuminated, and the contact noticed a ticking sound coming from the vehicle. The contact stated that the check engine warning light later became illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 32,000.

This is a attachment to my last inquiry.

On [xxx] Ford premier out of waveland evaluated my car after I had to have it towed in due to overheating. The high temperature warning notification was lock and wouldn't change to normal after it cooled. I was not fully aware of my car overheating due to no warning other the the temperature overheat warning. A couple of days prior without driving it for 10hrs I noticed a moist to the exhaust pipe. When it broke down the engine had a misfire, a shake, and had not power to the engine to accelerate. There was 3 different puddles of fluids underneath the car. When I had spoke to the service department on this breakdown I made them aware of everything with one of the mechanics witnessing the shake within the engine. There was a confusion on my part due to the sticker showing a 1. 5l and my insurance showing through carfax a 2. 5l with also descripting a 1. 5l that showed for my car to be compatible to a 2. 0l, 1. 6l installation of coolant system, that of which lead me to request recalls through VIN# on [xxx] through verified and it was shown to be compatible for recall. Premier Ford service department assured me that nothing was wrong with the coolant system that the power train control module reprogramming took care of the breakdown. He assured me when I picked up my car that nothing was wrong with my car. Except for me needing to go, change the brakes so that he could change the brake hoses that are part of the recall associated with the brakes. This was on [xxx]. On [xxx] I broke down again with the same issue with this time before the breakdown there was a stall when I started my car and when they had my car on [xxx] I asked them the check the fuel injections and he stated there was nothing wrong with the fuel injections. My car has shown every sign that shows through the coolant system of a fire hazard. I am requesting that the department to assign the safety recall 17s09 to my VIN# [xxx] . Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Complaints 11617112 and 11617127 thank you for your patience with me!.

My 2014 Ford Fusion titanium 2. 0 ecoboost engine has coolant leaks causing engine overheating, missfire on cylender 4, car keeps shuddering and stalling while driving. Contacted Ford about this issiue they refused to fix it even though there is a mass recall on the same caras mie for the same issiues.

A third party hacked my cpu/transmission control system causing malfunction with the engine. The engine randomly would cut off during traffic, and I would need to press gas directly after starting the vehicle to go. My vehicle was fairly new and transmission module should not be ineffective after purchasing my vehicle last July 2023 with less than 80k miles. The notification that makes the vehicle stay in the lane would malfunction randomly notifying me of failure to sensor active crash alert. I also have inability to connect to Ford vehicle app with no reason provided to cut off wifi connectivity. Please review external ip as I can hear communication of third party observing my way of driving and communication while attempting to drive causing distraction affecting safety of myself, my location placement, and health of the car. Possible cpu/transmission/ac connectivity from July 2023 to malfunction of vehicle starting 10/2024.

Vehicle showing signs of coolant leak with no visible of signs of coolant on ground. Check engine light came on and running rough on startup and high speeds. White smoke and sputtering under load. Took to local mechanic and had signs of coolant in #3 cylinder. Replaced all spark plugs and ignition coils along with thermostat and pressure tested. Vehicle still throwing codes and having heavy misfires in #3 cylinder with coolant loss. Stated will need a new long block. VIN number not covered by recall. But def needs to be.

The contact's girlfriend owns a 2014 Ford Fusion. The contact stated that while his girlfriend was driving at various speeds, the check engine warning light illuminated. Additionally, the driver noticed that there was coolant leaking onto her foot while depressing the accelerator pedal. The contact stated that coolant was leaking onto the accelerator pedal and floorboard. The local dealer and a secondary dealer, prosper Ford (2200 w university dr, prosper, TX 75078 – (214)736-7779), were notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 17v209000 (engine and engine cooling). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 200,000.

Car stalls then dies out well starting but engine is still on.

The contact owns a 2014 Ford Fusion. The contact stated while driving at various speeds, there was a misfire coming from the engine. The vehicle lost motive power with white smoke coming from the exhaust system. Upon inspection, it was discovered that there was no coolant in the coolant reservoir. The vehicle was examined by an independent mechanic who determined that the engine short block was faulty due to coolant intrusion. The contact was informed that the engine short block needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 164,000.

The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the exhaust pipes of the vehicle would abnormally blow white smoke. The check engine temperature warning light had been illuminated. The vehicle was taken to a local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic for a second opinion where it was diagnosed that there was a coolant intrusion. The contact was informed of TSB: 22-2322. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

The contact owns a 2014 Ford Fusion. The contact stated while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine block. The dealer recommended the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA campaign number: 17v209000 (engine and engine cooling) because the VIN was not included. The failure mileage was approximately 102,330.

The contact owns a 2014 Ford Fusion. The contact stated that the "engine coolant overtemperature" message had flashed on the instrument panel while driving at an unknown speed. The contact added coolant to the coolant reservoir because the coolant level was low. Two days later, the vehicle started to jerk and hesitate upon depression of the accelerator pedal with the check engine warning light illuminated. The vehicle was taken to the dealer where it was discovered that coolant had saturated the entire engine which resulted in engine failure. Upon investigation, the contact discovered NHTSA campaign number: 17v209000 (engine and engine cooling) which was linked to the failure. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle related to the engine. The vehicle remained in the possession of the dealer. The failure mileage was approximately 162,000.

Coolant intrusion - engine needs to be replaced.

The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the oil pressure warning light illuminated, and the vehicle lost motive power. There was smoke coming from the exhaust pipe, and upon inspection, the exhaust pipe was wet. The contact checked the engine oil level and added water to the coolant reservoir. The vehicle was restarted and was driven to the residence. The failure recurred, and the vehicle coasted into the driveway. The vehicle was diagnosed by an independent mechanic at the residence, and it was determined there was a blown head gasket and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 209,000.

I own a 2014 Ford Fusion. While driving at a slow speed, the "engine coolant overtemperature" warning light illuminated. The vehicle was taken to a dealer where the water pump, thermostat, a/c hoses was replaced; however, several days later while driving 65 mph, the "engine coolant overtemperature" warning light illuminated, and the vehicle stalled. Due to the failure, the vehicle has been towed back twice to the dealer where the mechanic discovered a coolant intrusion into an engine cylinder. The mechanic informed me that the engine needed to be replaced. The vehicle was not repaired. The failure mileage 69k.

The contact owns a 2014 Ford Fusion. The contact stated that the vehicle was taken to the dealer to be serviced. The contact stated while picking up the vehicle, the check engine warning light was illuminated. The dealer was notified of the failure. The dealer diagnosed that the O2 sensors had failed and informed the contact that a fee would be charged for the repairs. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 132,819.

The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust, and the check engine warning light was illuminated. The contact also stated that the vehicle was consuming an excessive amount of coolant; however, there were no visual coolant leaks found. The vehicle was towed to two independent mechanics for confirmation, where the vehicle was diagnosed with a coolant leak and a blown head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not eligible for coverage under the technical service bulletin: 20-2100. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 111,000.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at a slow speed, the "engine coolant overtemperature" warning light illuminated. The vehicle was taken to a dealer where the water pump was replaced; however, several days later while driving 65 mph, the "engine coolant overtemperature" warning light illuminated, and the vehicle stalled. Due to the failure, the vehicle was towed back to the dealer where the mechanic discovered coolant intrusion into an engine cylinder. The mechanic informed the contact that the engine needed to be replaced. The manufacturer was notified of the failure and a case was filed. The contact was then referred to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.