general problems of the 2017 Ford Fusion - part 1

Rear camera all of a sudden stops working and says "rear camera not available", creating unsafe conditions when backing up. Common issue on Ford Fusions, for which there's a recall recently announced for the 2016 model year but not for 2017, even though same signs and symptoms and vehicle otherwise. Could you please investigate.

Car warning states “steering assist fault service required” total loss of power steering in the vehicle after sat parked for a week, vehicle started without issue, no warning codes can be found with obdii scanner.

In our 2017 Ford Fusion, the back up camera sometimes says "unavailable at this time" (or something close to that) when put in reverse. It is available for inspection upon request. Safety is put at risk for multiple parties - the driver/owner, individual(s)/property behind the vehicle, insurance companies, and potentially others as the total view between mirrors and the backup camera is compromised. The vehicle has not been taken to a dealership as it is out of warranty. I see where Ford has a recall on some of these, so I checked both NHTSA and Ford websites, and it says this vehicle is ineligible for repair. However, we are experiencing this problem from time to time, most recently 2 days ago when our 16 year old was driving it. He called to let us know what the camera was doing. I believe having a safety device glitching is unnacceptable, and I would like to see Ford resolve this issue for not just my car but all of them having a known issue!.

Horn, randomly sounds off.

Leaking fluids.

What malfunctioned- car did not give any notice that it was in engine failure for months other than under performing and upon taking it to the Ford dealership was never helped with the problem they took money for an oil change and works package but failed to make sure my car was safe. My car was a safety hazard bc it gave zero warning that it was loosing power and when the engine did fail I knew something had been wrong for almost a year and felt it went ignored by Ford and was taken advantage of. The product has been confirmed by multiple mechanics that what causes it is the hose cracks and thus the engine coolant wrecks a working engine. Ford knows it’s a problem but isn’t acknowledging it and makes more money off of parts.

While driving roughly 5mph leaving from being parked for over 1. 5 hours the hybrid battery caught/ control module caught on fire. Causing part of the truck carpet to catch fire. Since there was someone in the backseat that quickly felt the heat they turned the car off and stopped. The fire was put out. We end having it towed to the Ford dealership that could not identify the reason it caught on fire. This is a known issue but the recall only affected 2 days of production.

I believe my 2017 Ford Fusion should be included in the recall for the becm for the 2019-2020 because my charging port has a sticker with qr code and ( cd391 phev ) and I keep having intermittent problems with the battery energy control module.

My backup camera on my 2017 Ford Fusion failed causing a blue screen on my infotainment screen camera is faulty and is a common issue among other VIN numbers using the same part.

There is a recall on 2017 Ford Fusion's torque converter. I currently have a 2017 Ford Fusion. After inspection at a Ford service dealership, the "torque converter clutch internally failed filling the transmission filter with metal debris and starving the pump for fluid causing debris to go throughout the transmission. " the problem with this, is that even though it's list as a recall for ,y specific car, the recall is not listed under my VIN number. This inspection was done on December 17, 2024. The safety of myself and children were put at risk when my car hesitated to accelerate on multiple occurrences on busy roads and intersections. The problem has been reproduced by a Ford dealer and has also been inspected by a Ford service dealership. There were no warning lights on indicating that there was a problem.

The 12v battery on my 2017 Fusion energi titanium has failed every 6-10 months since buying the car new. Each failure is at best, inconvenient and expensive, however on multiple occasion it resulted a dangerous situation that compounded, knocking out fuses for components which manage power steering and other components. It was extremely difficult to pull over safely with my two young children and we were left stranded until we had a replacement battery delivered on the freeway. Ford knows this is a problem and says that it’s because the car is designed without a alternator and then changed the warranty coverage on the batteries from 3 to 2 years because of how much money they’ve been losing on replacements with warranty tolling.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the contact connected the battery to the charger and the dead cell warning light illuminated. In addition, the contact stated that the battery failed to charge. The contact stated that even though the vehicle was not started, the gear shifter independently switched from park and reverse. The contact stated when the vehicle started, the vehicle rolled backwards several feet. The contact stated that the failure almost caused him to be pinned up against the wall of the garage, where the vehicle was parked. The contact stated that he used the parking brake to stop the vehicle from moving. The vehicle was towed to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 33,500.

My brakes are faulty sometimes I’m not able to stop like I should. I also have transmission problems. When I put the car into reverse or drive I hear a loud boom. It is getting worse by the day. I see that the transmission is on a recall as well.

Shift system failure. 2023 replace plastic piece that was not a recall on 27 but was a recall on all other models. Last week shift system failure $706 to replace shifter picked up car Saturday. Today car is being towed back for shift system failure again. Car will not go out of park. I have all receipts and invoices from.

The shift dial (park, neutral, drive, reverse), makes a continuous spin noise like it's stuck and trying to turn, but can't. This is the second time this is happening. I had it fixed the first time at the Ford dealership, and was short one year in the recall group. 2017 year should have been included in that recall. After they fixed it, now the issue has returned. This issue results in the driver not being able to move in reverse. Therefore, you're stuck and unable to back up if needed. There are no warning lights. The only warning you get is when the rattling noise starts.

Manufacturer recall number23s12 NHTSA recall number23v162 recall on my vehicle Ford has failed to attempt remedy as of December 2023.

Nhtsa complaint - 2017 Ford Fusion energi titanium (VIN: redacted) - 1/16/24 (collision) failed component battery energy control module (becm) and hybrid battery cell balancing circuits failed post-collision. Per Ford recall 23v-440, current interrupt device causes excess voltage, fire risk, toxic gas exposure. Dtcs: u1027 (abs/ecm loss), p2450/p2451 (evap stuck open/closed), p0dd2/p0dd6/p0dde (battery cell balancing circuits h/j/k/m stuck off). Vehicle available for inspection. Safety risks sudden power loss, fire risk, CO/hf toxic gas exposure from damaged cells. Hf idlh 0. 025 g/m³. Symptoms: headaches, cognitive issues, respiratory problems requiring brain mri. Ford documented 7 fires, 2 while driving. Gas events recur when changing charging amperage; CO detector alarmed repeatedly; hospitalized for symptoms. Dealer confirmation not investigated. No Ford dealer conducted required post-collision battery diagnostics despite dtcs proving multiple system failures. United insurance claims ignored [legal demand] for hybrid-specific inspections. No CO/hf assessment. Battery cell balancing failures indicate physical collision damage to high-voltage system. Inspections insurance: standard only, ignored dtcs requiring hybrid testing. Ford service (tempe, az) and Ford collision center (mesa, az): no inspection; reasons given a) lack capability b) we just scan the vehicle; we don't thoroughly inspect for gas leaks". Recall 23v-440 documents identical failures. Police: no report (real-time audio capture of admission of at-fault driver), no hazmat assessment. Multiple permanent dtcs prove need for Ford-certified diagnostics. Warning symptoms pre-collision: intermittent issues, check engine light, reduced range. Post-collision: reduced range, gas exposure symptoms plus dtcs u1027, p2450/p2451, p0dd2/p0dd6/p0dde showing communication/battery cell failures. Medical documentation available. Pattern confirms becm/battery damage per documented defect.

The rotary "dial shifter" keeps coming on while the vehicle is turned off as well as making a gear sound saying it's not in park when it is. I have had the vehicle for a month and I've had to jump the car 5 times already as it will come on and stay on. I looked it up and some fushions were recalled for it with the issue of that and the cd player and rear speakers making noise. Trying to see if another recall can be issued on more of the Fusions.

1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop safely now caution light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, maybe transmission? I am highly displeased! the transmission started to kick when this "stop safely light" appeared. I could have been in a car accident.

1). 3 days after purchasing the vehicle I wasn't sure but I could tell that something was wrong so I called my husband and told him while driving the car that something was wrong and he needs to notify the dealership. 2). 5 days after purchasing the vehicle I went into a grocery store. When I came out the car was on/running, all by itself. 3). Additional problems occurring on a daily basis with the vehicle which lets me know that it's electrical problems are as follows: a. The vehicle randomly turns on and off all by itself, this is very hazardous. B). The headlights also randomly do not work while driving the car, day or night, which is very hazardous for both me and my clientele, as I am a lyft driver. C). The interior lighting on the console and dashboard become dim or do not turn on at all, day or night. D). While driving the vehicle it does not always accelerate properly, which is very hazardous in traffic. E). The bluetooth system connects and disconnects itself randomly. F). The air and heating system randomly turn on and off without being touched. G). Charging my phone in the vehicle is also challenging as it does not always work. H). Bluetooth radio stereo system is continuously problematic, volume randomly increases and decreases and turns on and off by itself, even with the vehicle completely shut down. I). After locking the doors, everything inside the car does not completely turn off. Interior lighting sometimes turns off and on separately, and it can take up to 30 minutes for the dashboard lighting to go off. J). The instrument panel often makes some sort of sound/noise and the gear shifter dial will aluminate even though the car is off/completely shut down. K). While driving, front windshield defogger will randomly turns on, causing the windshield to fog up, distorting vision, which is very hazardous. L). Dashboard vents emit an extreme amount of heat even though both heater and air conditioner are completely off.

Turbocharger leaked oil into the engine causing irreparable damage to the engine. Oil leaking cause engine failure, smoke coming out of the tailpipe, several blown gaskets and steering wheel malfunction. Cars computer system froze, enabling vehicle to move forward. Motor mounts were faulty, loose and unstable. Grinding sounds coming from wheels, vehicle alignment is unsteady. Issues with this vehicle previously reported under NHTSA id #11534780 updated information being reported after repairs have been repaired.

My car started smoking out of nowhere, smoke was coming out of the tail pipe. My cars check engine light begin to blink. The whole entire car begin to shake. It was making a rattling sound, the car begin to slow down on its own, even though I was pressing the gas. It wouldn’t go any faster than 65 miles an hour as the car begin to shake and make a loud rattling noise. My ac went out all of a sudden this was two hours after getting it serviced.

Due to transmission issues from what in hearing. The cars front end locked up while I was driving. I could not push the car out of the steeet. It is stuck in park. Luckily I wasn't on the freeway. But I was on a busy street and the police had to block the road.

Car dies and fuel tank honks all the time even while putting gas in it won’t start or will die it happens at red lights all the time I have a hard time grit to start back up it’s very dangerous.

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 miles and was about 6 years old at the time). After an inspection, I was told that the "restraint control module" (rcm) had failed and that the part I needed was on national backorder. I asked the sales person if this meant that my airbags wouldn't deploy in an accident. His answer was unclear, and he said that "the airbags would at least not deploy unintentionally". On may 6, 2023, I was involved in an accident and the airbags did not deploy. I am unsure if there was enough force during the accident that would have caused the airbags to deploy, or whether they should have deployed but did not due to the bad rcm component. Today, may 17, 2023, my car is currently being repaired at an auto body shop. I called Ford's customer service because I am concerned about driving with potentially non-working airbags. I was told that the part I need (hs7z14b321h) is still on national backorder and may take at least two more months to be back in stock. Ford recommended filing a report with NHTSA. I feel that the car is not safe to drive and I am concerned for the safety of myself and passengers. Please let me know if you have any additional questions or recommend any solutions to resolve this situation. Thank you for your time.

I purchased a used car from a dealership in orlando, FL, on may 5th this year. The vehicle has been experiencing a recurring issue of a battery drain, and despite multiple visits to authorized Ford service centers and leaving the car with the dealership for repairs, the problem persists. My ability as a customer to work and move around has been severely affected. The dealership claims no liability, but evidence suggests they were aware of the issue before selling the car. The service advisor admitted the problem existed before the purchase, providing repair orders from a different Ford location as proof. Currently, Ford is requesting 15 additional hours of labor for diagnosis, but the dealership refuses to approve it, leaving me with a non-functional vehicle. I suspect the vehicle's power control module needs reprogramming due to a recall (customer satisfaction program 17b38), but the VIN lookup shows no recalls associated with the car despite the model, year, plant city, build dates, as well as the reason for the recall matching. I, as the customer, am unable to use the purchased product, and Ford refuses to provide me with a response or any resolution as they “will not do anything until those 15 hours of labor = $3000 are not approved”, at the same time, financial constraints prevent me from approving the needed labor hours for diagnosis. Customer satisfaction program 17b38 reason for this program: in some of the affected vehicles, if the ignition is briefly powered on and off, the pcm may not complete the shutdown process. As a result, the pcm will remain powered which results in excessive current draw and can lead to a drained battery. Affected vehicles vehicle: Fusion model year: 2017 plant city: hermosillo build dates: 10/16/2015 - 08/02/2017.

What component or system failed or malfunctioned, and is it available for inspection upon request? the component that failed is the vacuum pump in a Ford hybrid car model 2017. Yes is available for inspection. How was your safety or the safety of others put at risk?is a big risk for me and others because is related to the brake system has the problem been reproduced or confirmed by a dealer or independent service center? yes the problem was diagnosed and confirmed by Ford car agency in slp mexico has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no only by the Ford agency in slp were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes a red message was showed indicating review brake system, and the brake hand be activated when I was driving, I got this message at April 18th 2023, I pay to the Ford car agency to review and they indicated that it was a sensor that dos not work so they reprogrammed it, then on June 27th the warning message appear again, then I reach the Ford car agency and now they are telling me that the vacuum pump is failing and needs to be replaced.

The contact owns a 2016 Ford Fusion. The contact stated that while depressing the brake pedal; brake fluid was seen leaking from underneath the front passenger’s side wheel. Additionally, the vehicle would not immediately start while pressing the brake pedal and start/stop button. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 138,000.

The tcm (transmission control module) is faulty in this vehicle causing unstable gear shift that slow and stop the vehicle making it extremely unsafe to drive. I've been made aware Ford employees are familiar with this issue in the 2017 Ford focus yet I have seen no attempt by Ford to contact owners (me) to address and fix this issue.

Failure of shifter cable bushing, which has been documented as recall in 2016 model but not yet for 2017.

Both front windows go down automatically when trying to close the window. Has been fixed at dealer twice. In order to close window, you have to “pulsate” the button to almost closed. If you go all the way up, window goes down. Have had this same issue with other Ford vehicles.

Unknown vehicle needs to be jumped after every drive. I just picked up the car. Only have had it for 4 days. Have had to jump it twice. It has 61,000 miles on it. I have taken the battery out and in for a charge and tested and it it good was also purchased 7/22. All of the interior screens and lights come on but the start/stop button green light blinks. Don't understand why there isn't a recall.

When putting my car in park, I received a warning "shift sys fault" confirm park brake apply before exiting the vehicle. My parking brake was never on. When I got back in my vehicle, my gear shift would not let me take put my vehicle into gear. I googled and found it was the gear shift bushing and there was a recall on this part. I was able to take my vehicle to the repair shop and told them there was a recall. They informed me the recall was not for my vehicle because the recall was for automatic transmissions on 2016 and before. How can this exact same part be a recall on an automatic vehicle, but not on an electronic "dial" gear shift?.

Trunk keeps popping open on its own while driving. Has happened at ranging speeds between 5 and 60 mph, different hours throughout the day, temps between 27 and 70 degrees f. The key fob is in clear site, on its own no one holding or any chance of button being pressed. Has also happened while in park, car not running. Came outside and it's open, also no chance of key fob being pressed. Happens multiple times per day. Removed all objects from truck, nothing on inside pressing or near safety release or blocking latch. Duplicated with different drivers and passengers present.

As I was driving my check engine light came on and my car started to jerk. I had some previous issues with my ac and radio delays. I took the car to the dealer and he said my pcm was missing a ground and if I continued to drive it the engine could catch fire. The car is only 5 years old. He says they have seen this a lot in these cars.