Electrical System Problems of Ford Fusion - part 1

Stirring assist module failure.

See all problems of the 2012 Ford Fusion 🔎.

Ford motor company, a massive automotive manufacturer, sold a vehicle with a known, systemic defect that can cause a driver to suddenly lose power steering at highway speeds, while simultaneously disabling critical safety systems abs and advancetrac stability control. The vehicle's dashboard lights up like a christmas tree, steering suddenly becomes incredibly heavy, and the safety nets designed to prevent a rollover or spin-out turn off at the exact same moment. Lives are absolutely being put at risk. Because Ford has chosen to handle this through expensive, individual part replacements rather than a massive federal recall, the burden of safety has been unfairly shifted onto the consumer. When the pscm (power steering control module) lost communication, it simultaneously disabled my abs and traction control systems. This caused a sudden, unexpected loss of critical safety and handling systems while driving, creating an immediate crash hazard. I have already fixed the vehicle, so I must log the failure. Ford’s network architecture turns a single component failure into a massive, vehicle-wide electrical blackout. I've analyzed the underlying mechanics, and it became clear why this specific cycle is happening and why it causes the entire dashboard to go haywire. The Ford does not use simple independent wires for different parts; it relies on a high-speed controller area network (hs-can). Think of this like a high-speed internet data rail that loops through the car, where the power steering control module (pscm), the anti-lock brake system (abs), the powertrain control module (pcm), and the body control module (bcm) all "talk" to each other in real time. The steering gear houses the internal steering angle sensor. The abs module needs to know my exact steering angle dynamically to calculate how to apply the brakes or handle stability control (advancetrac).

See all problems of the 2014 Ford Fusion 🔎.

Sudden loss of power steering assistance and simultaneous abs/advancetrac system faults I am submitting this complaint to document a serious vehicle safety incident involving my 2014 Ford Fusion se. The vehicle experienced a loss of communication with the power steering control module (pscm), accompanied by faults affecting the abs and traction/stability control systems. During the incident, the dashboard illuminated multiple warning lights, and the steering suddenly became extremely difficult to operate. The simultaneous loss of power steering assistance and warnings involving critical vehicle safety systems created a serious potential crash hazard, particularly at highway speeds or during an emergency maneuver. Diagnostic scanning with forscan revealed the following communication-related diagnostic trouble codes: • u0131 — lost communication with power steering control module. • u0121 — lost communication with anti-lock brake system (abs) module. • u0420 / u0415 — invalid or implausible data received, as indicated by the recorded codes. I am concerned that an electrical, electronic, or component-level failure involving the power steering system may be associated with the simultaneous faults in other vehicle systems. I request that NHTSA review the incident and determine whether similar complaints involving the 2014 Ford Fusion se indicate a broader safety concern. One concern is that the failure is intermittent. The steering and warning lights appear to recover after the vehicle is shut off, allowed to cool, or restarted. Such intermittent behavior make the problem difficult to reproduce and diagnose, even though the underlying safety concern remain.

Unknown.

See all problems of the 2011 Ford Fusion 🔎.

I am the original single owner of a 2019, paid-off, gas Fusion with less than 54,000 miles, a spotless maintenance record, and no accident history. The vehicle suffered a sudden, instantaneous total loss of motive power. The loss of electric power steering assist and loss of power brake assist while driving through a live intersection with no warning lights or prior engine shuddering nearly caused a severe, life-threatening, or even fatal collision. The vehicle was removed from the intersection by physically pushing it with the assistance of other passing motorists and local police. I immediately called and requested towing services through the manufacturer. Services arrived 2 hours later. They started the car with no issue and drove it onto the tow truck. No engine lights or warning lights were present; the vehicle did not stutter or shake, and the vehicle had a 1/4 tank of gasoline. The vehicle was delivered directly to the dealership. After it stalled and once it was removed from the intersection, no attempt was made to restart the vehicle until the towing service arrived. The dealership has had the vehicle for 2 weeks and claims they cannot diagnose the cause; there are no active diagnostic codes, and they have not been able to replicate the failure regarding this potentially fatal electrical shutdown. It is completely unacceptable and dangerously irresponsible for a dealership to hold a vehicle for 2 weeks, then suggest "picking it up, add some gas" simply because they haven't found any issues and "it should be fine. " I cannot, in good conscience and out of protection of myself, my family, and other motorists, continue operating a vehicle that exhibits life-threatening intermittent failures.

See all problems of the 2019 Ford Fusion 🔎.

I got a 2012 Ford Fusion se 2. 5 4l power steering gone out in it,I put in the VIN number to see if mine was recalled it said 0 but my car has the part in the car that made the car recalled ,on the dash its says power steering service its dangerous and I had my child in the car VIN number on my car is [xxx] I seen where other 2012 Ford Fusion se 2. 5 4l was recalled for the power steering going out information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

2017 Ford Fusion. Transmission replaced February 2026 at 98,175 miles by independent repair facility. Check engine light illuminated immediately following replacement and has remained on continuously since. Autozone scan showed emissions-related code only. On August 28, 2026 at approximately 120,064 miles, orange wrench light and "see manual" message appeared moments after hot restart. Acceleration became heavy and hesitant. Drove approximately 70 miles home via I-15; heavy traffic required engine shutdown at multiple stops. Following morning, wrench light was no longer illuminated but hesitation persisted. Using manual paddle shift to select 5th gear improved drivability. Replacement transmission accumulated approximately 22,000 miles over 6 months. Ford motor company has issued multiple recalls for 2013-2016 model year Fusions involving identical transmission, shifter cable bushing, and torque converter defects, but 2017 model year vehicles with identical 6f35 transmissions and failure symptoms have been excluded from all campaigns. No crash, fire, or injury occurred.

See all problems of the 2017 Ford Fusion 🔎.

The brake pedal switch pad was recalled and failed after being fixed and tripped the whole abs system which caused the whole transmission to not shift and I didn’t have traction. My taillights stayed on 24/7 and I had to disconnect my battery. Ford did nothing.

While I was driving my 2012 Ford Fusion on August 3rd the steering cut out. I parked the car and re-started it and it worked again. It went to the shop (extra mile automotive) on xxx where they informed me of the 2015 recall on the steering. Recall number 15s18 and program 15n01 when I spoke with [xxx] Ford in [xxx], they said they replaced the electrical piece of the recall on December 7th 2015, but not the steering shaft. [xxx] (the westlie Ford employee) said because the electrical was completed, the recall procedure was marked as completed, even though [xxx] said that this is very much tied to the original recall. I asked him to submit a special service support center request to get this fixed and he did submit that on xxx. On xxx it was denied. On xxx I also requested to speak to [xxx] supervisor and was connected to [xxx] (id # xxx) who also said there was nothing she could do because this was already "solved" in 2015. This is not a new or unrelated repair request, it is the unresolved second half of a federally mandated safety recall. Ford's own dealership confirmed that my steering gear failure is directly connected to the original defect covered under recall 15s18, and Ford's own extended coverage program, 15n01, exists specifically to remedy this exact scenario. Despite this documented connection, Ford has now denied a remedy twice, once through the dealer's sssc request, and once directly through Ford customer service, without providing any technical explanation for why a known, recall-covered defect is being treated as ineligible for repair. My vehicle experienced a complete loss of steering assist while in motion. This is an active, unresolved safety hazard on a vehicle currently in use on public roads, and I am filing this formal complaint because Ford has failed to meet its obligation under federal law to remedy a safety defect without charge to the owner. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I am fully aware that my vehicle has a recall for the backup camera. Manufacturer recall number 25sa9, NHTSA recall number 25v695. That was back on xxx. Almost a year ago. It would be super if I could use my backup camera. I really appreciate that feature in the store parking lot, backing out of my driveway on a busy road, and picking up and dropping off my child from school as there are kids and vehicles everywhere are a few examples. Yes, I look over my shoulder regardless, but that camera does help a lot especially around the little kids. I have had a few close calls because someone was directly behind me and I didn't see them. Had my backup camera been working like it should have that wouldn't happen. How has it been almost a year and they still don't have parts? I have already had a few other recalls on my car to deal with as it is, but this one is particularly frustrating. How much time is a manufacturer typically given to fix a problem like this? how long do I need to wait for a feature that I paid for to work? I am a little frustrated, I know it is not your fault at all. I am just looking for some kind of an answer here. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2016 Ford Fusion 🔎.

I was driving my car down the road and all the sudden I couldn't steer my car it caused me to go off the road and hit a ditch.

See all problems of the 2010 Ford Fusion 🔎.

On 7/8/2026, the vehicle became undriveable. Placing the vehicle in reverse on the shidfter dial using registered a conflicting direction on the dashboard indicator. The vehicle was towed to a dealership and the repair consisted of replacing the shift cable bushing. This was the same fix required in recalls 18s20 & 22v413. On 7/9/2026 the issue was verified by a Ford dealership tech. I was advised that the protective cap is now contained in the repair kit with the shift cable bushing. A brief fleeting warning on the screen indicated a "shift fault - see manual" or words to that effect. The manual only seemed to reference a "steering fault" Ford hq was notified - reference cxh-08533100.

The vehicle caught fire July 7, 2026 after it was parked and we were in bed, woke up to the front dash and under the steering wheel being melted. The ignition was melted severe damage to the entire driver's side.

On July 4, the electrical system under the dash caught fire and burned the ignition and dash, all the electrical under the dash.

The electric power steering went out and locked my steering cannot figure out why and traction control light on and service light.

See all problems of the 2018 Ford Fusion 🔎.

The contact owns a 2019 Ford Fusion. The contact stated that after receiving notification of NHTSA campaign number: 23v440000 (electrical system); that the parts were available, the local dealer was contacted, and the contact was informed that parts were still not available and were on back order. The manufacturer was notified of the issue and confirmed that parts were still on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The door entry control numbers are on all the time now which will cause the battery to drain if the car is not driven daily. It says that water from a car wash or rain has gotten in behind the door control panel.

Following the execution of mandatory emissions recall 25e01 (pcm reprogramming) by a Ford dealership, my vehicle suffered a severe network software corruption causing unintended engine acceleration and a sticking throttle. The engine holds its rpms and continues holding until I release my foot off the gas pedal and when the car is placed in reverse the car puts/jerks. Additionally, the electronic trunk latch fires spontaneously , causing the trunk lid to fly open while in motion and/or while the car is off and locked along with other electrical issues. When the trunk opens after I’ve locked and secured my car, it has caused my car battery to drain overnight and required multiple jumps before operating again, I have since received a new battery as a resort of this electrical disturbance. The dealership has confirmed drivetrain issues but refuses an immediate remedy. This is forcing me to operate a criminally non-compliant and unsafe vehicle that I notified the dealership immediately and same day in June 2026. More problems continuously presents itself.

Almost got into an accident twice. Complete steering loss while driving. Replaced my rack n pinion per the bhph dealership I bought it from and still having issues. Complete steering loss while driving.

The power steering keeps going out after it was brought in for recall years ago and the recall is up the the issue keeps goin on with the car I don't understand what to do because the shop I brought it to said the power steering is brand new they don't understand why it's even doin it and also they couldn't even reprogram the system I wanted to know why doesn't Ford fix this and why wouldn't they want to help.

After hitting 100,000 mile my car electronics failed and caused my steering to fail and all other safety equipment like airbags and brokering system.

The vehicle's electrical system intermittently fails while driving. The entire instrument cluster and electronics shut off (speedometer, gauges, and all warning indicators go dark) while the engine continues running. On one occasion this occurred at night on a highway, with sudden loss of dashboard and electrical function until the vehicle could be pulled to safety, rendering the vehicle essentially invisible. The failure has worsened over time and now includes audible relay clicking near the center console and failed remote-start commands. The problem has been reproduced and confirmed by an authorized Ford dealer. After multiple prior visits where the dealer could not reproduce the fault, the dealer verified the concern and connected a scan tool, finding that all modules on the hs1-can communication bus stopped communicating. The dealer checked technical service bulletins, performed pinpoint tests, and verified connector pin fitment. The dealer's diagnosis is a failed gateway module, with replacement recommended. The vehicle remains available for inspection. Warning symptoms preceding the failures include the dashboard going dark, electronics resetting, fault codes appearing on restart, and remote start malfunctioning. This is a serious safety risk: loss of the instrument cluster, lighting, and electrical systems while driving, particularly at highway speed and at night, eliminates the driver's ability to monitor speed and warning indicators and can result in loss of visibility. This failure pattern is widely reported by owners of this model and appears consistent with gateway module defects addressed by recall on newer model-year Fusion vehicles.

The recall for the backup camera has been open since October with no remedy. This seems like an excessive amount of time and is giving me trouble selling my vehicle. How long is the manufacturer given to remedy the issue?.

When backing up the rear camera went to black screen and wouldnt display the rear view. Almost hit a pedestrian because they were directly behind the car. This problem happens sometimes and I am not sure how to replicate it except for putting the car in reverse and seeing if it is going to display the rear view or not. I need this recall to be completed ASAP, it has been released since October and I’m still having issues with it 6 months later and there is no fix for this?? its just frustrating.

Very frequently, the rear view camera will stop working, glitch and go black. Then give the message, camera is unavailable.

My 2013 Ford Fusion equipped with the 1. 6l ecoboost engine started blowing thick white smoke (burning coolant) while I was driving on the freeway. Engine coolant was leaking and my card died right there, that had blown the head gasket. I received no warning, no message. This was an incredibly dangerous situation because I was on the freeway and was forced to stop immediately. Ford motor company has refused to include my vehicle’s VIN in the applicable recall programs despite my vehicle experiencing the same issues described in NHTSA recalls 12v551000 (Ford campaign 12s41) and 17v209 (Ford campaign 17s09) the recalls identify issues involving coolant loss, overheating, insufficient warning of coolant loss, potential engine damage, cylinder head damage, and the risk of engine compartment fire. My vehicle exhibited these same symptoms and consequences which can be confirmed by the autobody shop where it was evaluated. The purpose of these recalls was to address a known safety concern involving the 1. 6l ecoboost engine cooling system. Despite this, when I contacted Ford and requested assistance and asked that my VIN be added to the recall population, Ford denied my request and stated that my vehicle was not included. I believe this decision fails to address the fact that my vehicle experienced the same defect and safety risk identified in the recall documents. The safety issue is not limited to the vins currently listed in the recall population; rather, my vehicle demonstrates the same failure mode that prompted the recalls. My concern is that vehicles equipped with the same engine and experiencing the same defect may continue to pose a safety risk to drivers and passengers. A coolant loss event and overheating condition can result in significant engine damage, sudden loss of vehicle operation, costly repairs, and the potential for an engine compartment fire. Respectfully request that this matter be reviewed and that Ford be required to re-evaluate their decision.

See all problems of the 2013 Ford Fusion 🔎.

On my 2011 Ford Fusion the power steering has failed and it seems to be covered by 15v340000 (15s18), specially supplement 3 but the dealership doesn't wish to acknowledge the warranty replacement. Currently the vehicle cannot be driven safely. I have had several mechanics look at the vehicle including a Ford authorized dealership. The suggested fix is as explained in the 15v340000 (15s18) and 15n01.

When driving off and on the power steering will go out and different warning lights will come on including “hill parking assist is off”.

See all problems of the 2015 Ford Fusion 🔎.

I don't know if this qualifies as an immediate safety issue, however, if the vehicle is stopped and placed into park on a busy freeway, or in traffic in any way, then this absolutely is a safety issue after the fact because the vehicle cannot be moved due to not being able to get it into gear. This involves the shift linkage component and not being able to get the car out of park and into any other gear. It's already an active recall but it's VIN specific and my VIN was not included. It really needs to be though. It should be all Fusions at this point. I drive a 2020 Ford Fusion and the shift linkage bushing broke. Initially I got the "shift system error" message back in January and could not get my car into gear. It would just bounce right back into park. I had to call a tow truck but eventually the driver was able to somehow reset the system using the hidden reset button in the center console. It was enough to keep me running for a couple of months. However, two weeks ago it happened again and the reset option was no longer working. The car was towed to my dealership and they replaced the "missing" bushing and I was charged $511. 00 for the repairs. Considering how widespread this issue this seems to be, I would like to see a full model-specific recall issued for these Fusions and possibly reimbursement for the costs I was subjected to due to the issue. I can provide the service receipts from the dealership showing that it was replaced and the total cost. Thank you!.

See all problems of the 2020 Ford Fusion 🔎.

My vehicle has multiple active safety recalls that remain unrepaired. I have already contacted the dealership and attempted to have these issues addressed, but I have experienced delays and a lack of response. The front brake hose recall presents a serious safety risk, as it could rupture and cause a brake fluid leak, leading to reduced braking ability and increased stopping distance. Additionally, the rear view camera recall affects visibility when reversing, as the camera may display a blank or distorted image. I have already filed a complaint with NHTSA regarding these unresolved recalls. One of the recalls currently does not have a remedy available, and the other has not been completed despite my efforts to schedule repairs. These unresolved safety issues put me and others at risk, and I am concerned about the lack of timely action to correct them.

I experienced a complete loss of power steering on my 2011 Ford Fusion. Luckily I managed to avoid an accident and had the vehicle towed to my mechanic. When he told me what caused the issue, I looked up all recalls on this vehicle using my VIN for the 2011 Ford Fusion on both Ford's website and the NHTSA. Gov website. There was a recall in 2015 for loss of electric power steering assist NHTSA id number: 15v340000. Ford's number for this recall is 15s18. I called Ford customer service at 1-866-436-7332 and they told me that this recall was no longer open. I bought this vehicle in 2020 and was not made aware of this recall at all, otherwise I would have gotten it fixed like I did for the airbag recalls. This was something that happened with no warning. The Ford customer service is refusing to acknowledge this recall or assist me on this.

The power steering assist fault notice keeps popping up on the dashboard screen. When this happens, the power steering is inoperable leaving me stranded. I've had my mechanic fix it several times (after the Ford recall on steering didn't properly repair the issue) costing an insane price. It's very unsafe to be on the road & have the power steering go out. It is unsafe not only for me & my family but also for the vehicles traveling around my vehicle. It causes mental distress & anxiety as I never know when I'm going to be left stranded. This time, I'm stranded at the laundromat, on a Sunday. Not knowing how I'm going to get home or to work tomorrow. My receipts for repairs are at home. Until Ford makes this right, I'll never see the Ford brand as a reliable manufacturer nor will I ever purchase or recommend the Ford brand.

The rear backup camera screen is black or flickers, and sometimes shows an error message like "camera not available. " Ford just issued another recall for rear cameras for this issue, but deliberately excluded Ford Fusion vehicles. They need to include ASAP as this is a known, dangerous issue that can cause an accident.

Subject: urgent complaint: deceptive practices/misrepresentation & services not rendered (woodhouse Ford of omaha) I. Actionable safety issue summary this complaint concerns fraudulent billing and dangerous misrepresentation by woodhouse Ford of omaha, which claimed a vehicle's 3rd rack and pinion system was "safe" on 2/19/2026 after a known safety issue, following a previous failure. They further charged $219. 22 for unrendered/improper abs programing repairs that was not successful because the electric rack and pinion is defective on 3/5/2026 and fabricated invoice records to shift liability. Ii. Parties involved •consumer: [xxx] •dealer/service provider: woodhouse Ford of omaha, service manager jeremy sullivan, technician anthony rubio. •financial institution: first national bank of omaha (regulated by occ). Iii. Nature of the dispute 1. Safety hazard/misrepresentation (2/19/2026): service manager jeremy sullivan and tech anthony rubio stated the vehicle’s rack and pinion was "safe" despite a prior failure. This misrepresentation has left me with a vehicle that has had the rack and pinion fail or require replacement three times in under a year. 2. Services not rendered (3/5/2026): charged $219. 22 for "programming the abs module" which was not rendered or not performed correctly. 3. Fabricated documentation: woodhouse Ford created fraudulent service invoices stating I diagnosed the abs fault and declined further diagnosis. This is an attempt to evade liability for ongoing, dangerous defects. Iv. Regulatory violations & requested action the described actions violate consumer protection laws, including: •dodd-frank udaap (12 usc § 5536): unfair, deceptive, or abusive acts or practices. •fair credit billing act (15 usc § 1666): billing error/services not received. •regulation e (12 cfr 1005. 11): procedures for resolving errors. Requested action: initiate an investigation into woodhouse Ford of omaha’s service practices and safety diagnostics. Information redacted pursuant to the freedom of information act (foia),.

“temporary loss service climate system Ford Fusion 2013” ac turns on and off windows lock up when ac turns off. Everything freezes up! I see online this should be a recall a lot of Ford owners having the same problem!.