Electrical System Problems of Ford Fusion - part 2

"the incident occurred immediately after shifting the vehicle into reverse and starting to move. The engine suddenly shut down with a 'system performance' alert, and cooling fans engaged at maximum speed. Moments later, a thermal runaway event began in the high-voltage li-ion battery pack, leading to a catastrophic fire. This is directly related to recall 23v440 / 23s33 (becm failure). The fire was extinguished by the local fire department in telavi, georgia (country). ".

See all problems of the 2020 Ford Fusion 🔎.

I am reporting a life-threatening incident involving my 2020 Ford Fusion phev. On December 5, 2025, while my wife was driving on a public street, the vehicle suffered a sudden, complete engine failure followed by smoke and fire originating from the high-voltage battery pack in the trunk. There were no prior warning signs or dashboard alerts before the incident. This vehicle was sold via iaai auction in September 2023 without disclosing the active, critical safety recall (NHTSA 23v440 / Ford 23s33) issued in June 2023. This non-disclosure placed my family in extreme danger. When the fire started, my wife was in a state of panic. I arrived at the scene before emergency services. Being a technician, I performed a high-risk manual extraction of the burning battery pack to prevent the entire vehicle and the surrounding residential area from a potential explosion. I risked electrocution and toxic chemical exposure to save lives. The damaged battery pack is currently preserved and available for professional inspection upon request. As a result of the fire and exposure to extinguisher chemicals, I suffered respiratory distress and asthma-like symptoms for several days. I have contacted Ford motor company through official channels and documented all interactions. Ford representatives stated that they 'only assist customers in the united states' and local representatives in [xxx] have officially refused to provide the remedy, stating they are not authorized or equipped for this specific recall. I am now left with a charred, unusable vehicle. I demand a full investigation into the failure of the recall remedy process and manufacturer liability for these life-threatening damages. ( form fields about my location are place holders. Contact me in [xxx] (country) at [xxx] / [xxx] ]. I hope you do don't ignore our lives due to geography. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Rear camera continuously malfunctions with grainy/dark image, just completely failed with message on screen “rear camera not available”. This puts myself and the people and vehicles around me at risk of collision when parking or reversing out of a parking space. This problem is common among many Ford Fusion owners.

See all problems of the 2015 Ford Fusion 🔎.

Backup camera does not work dealership has done absolutely nothing regarding this matter it’s been almost 8 months.

See all problems of the 2016 Ford Fusion 🔎.

Unintended acceleration event. Entered vehicle, put my foot on the brake, cranked it, held in that position while seatbelting. Engine had a very loud revving sound. Within seconds vehicle moving backwards on its own. Foot still on the brake, had not touched gas pedal, had not touched gear shifter, and was still sitting straight forward with my foot on the brake and confirmed gear shifter in park. The car quickly accelerated backwards faster and brake pedal had no effect on stopping or slowing vehicle. Went approx. 30’ across parking lot and only stopped because we hit truck parked behind us. Quickly turned off engine and removed keys. Shifter still shows park. Careful driver. No history of accidents. I found there were several thousand reported events of unintended acceleration (Ford vehicles 2002 to 2010). Ford tried to explain many as driver error or floor mat touching the gas pedal. My mat was clipped down, as designed, with no all-weather mat on top of them, and my foot did not leave the brake pedal. Ai says revving as described is "classic behavior of failing electronic throttle body on 2010 Fords", "surging without touching the pedal and known defect are extremely common". Says if "worn or failing shifter linkage/bushings vibration form high revving could make it slip into reverse". Ford has a 19s54 recall for antilock brake systems (not notified), where "a normally closed valve may be stuck open, which may result in extended brake pedal travel". Ford reports on similar vehicles "lunging" was due to deposits in the throttle body. Ford has installed brake override on vehicles after 2010 but that doesn't protect people driving older vehicles. Please look at combo of factors that could cause this. Disappointed to read Ford purged customer acceleration reports prior to hold 5 yrs and an expert they provided at trial was someone sheltered from all research Ford had on this issue so he pushed "driver error" as the case. Clearly not here.

See all problems of the 2010 Ford Fusion 🔎.

Steering assist fault service required along with message check charging system after I tried to pull out of work parking lot and steering wheel is hard can not turn it left or right.

See all problems of the 2014 Ford Fusion 🔎.

My back up camera glitches out where it works one moment and then it doesn’t an I get a message says that the back up camera doesn’t work to call dealership.

Backup camera keeps going blank with a blue screen also back up camera stays on for a few seconds while driving then the screen turns blue having to do a soft factory reset to the system. Transmission shifts prematurely or kicks down weird. Shifting from park to drive makes a klunk and clicking sound not smooth or quiet at all.

See all problems of the 2019 Ford Fusion 🔎.

The rear camera has worked intermittently, it goes out and comes back on. It is a huge safety risk. Mg vehicle needs to be included in the recall.

Am filing this complaint regarding a serious safety defect in my 2011 Ford Fusion. The vehicle’s electric power steering (epas) intermittently fails while driving, causing the steering to become extremely heavy and sometimes lock up. The dashboard displays a “power steering assist fault” warning. Restarting the car temporarily restores steering assist, but the problem recurs. This is a direct safety hazard. Driving the vehicle in this condition is dangerous, as the steering can fail at any time, including at highway speeds. They say the vehicle was previously repaired under recall but the issue has recurred. I have contacted Ford customer service and a Ford safety supervisor multiple times, and they refused to perform any further repair, citing that the recall occurred over 10 years ago and my VIN may not be in the current “recall bin. ” I am requesting that the national highway traffic safety administration investigate this issue and require Ford to repair the electric power steering under a recall reoccurrence / safety escalation program, at no cost to me. This is a critical safety issue, and the current refusal by Ford puts me at risk of serious injury or death while driving.

See all problems of the 2011 Ford Fusion 🔎.

Back up camera does not work and other electrical elements not working in conjunction with it.

Date 2023-03-13 campaign 23s12/23v162 description on your vehicle, the front brake jounce hoses could rupture prematurely safety risk a ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the rate of deceleration, increasing the risk of a crash. Remedy parts are now available to repair your vehicle. Ford motor company has authorized your dealer to replace both front brake flexible hoses free of charge parts and labor. Next steps contact your dealer for more information to schedule the free service. Safety recalls* front brake flexible hose replacement recall incomplete powertrain control module pcm reprogramming recall incomplete customer satisfaction programs** powertrain control module pcm reprogramming recall incomplete note: funding to complete the many recalls are held in processing delays by department of the treasury. Thus, powertrain control module pcm reprogramming recall incomplete.

I went to start my vehicle and none of the electronic instrument panels turned off. The car started but I couldn't see anything on the panel. I turned off the car, waited for a few minutes, and turned it back on. The instrument panel and other electronic screens turned on but I had 8 different lights pop back on. I had my scan tool and pulled various codes regarding the pcm and losing connection to abs, steering column, power steering, etc. I took it into my mechanic and they were not able to replicate the issue.

2020 Ford Fusion se- transmission problems. Only 98,000 miles on the car and have had issues with this transmission after a year of having it. Transmission fluid was good but there is a small leak, slipping gears, winding, and gear auto shifting back to park. No combustion or power until it hits 60 mph. Has been checked by mechanics. No lights on dash at all!.

Drove home from work 10/7/25 no issues. Parked the car no issues. Son went to leave and the car just stopped functioning. Oem issues I believe is what my son stated with the computer system. Brake is down and won’t release. Won’t start, sounds like it is even when we aren’t touching anything. Asking for goodwill / good faith extension on the recall for this vehicle.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available, and the recall was put on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer for further assistance. The contact had not experienced a failure.

We received the notice about this recall in October 2025, more than six months ago. In our estimation, this far exceeds the reasonable amount of time that should be allotted to a company before a fix needs to be available and completed. This is a serious safety issue, and we have almost been in accidents because of the lack of camera. Dealerships have brushed us off when we asked about the status of the recall, as though it was unimportant. Is there anything we can do light a fire under Ford, or to force them to provide a replacement vehicle for us? thank you,.

Horn, randomly sounds off.

See all problems of the 2017 Ford Fusion 🔎.

I have a coolant intrusion for my car it is supposed to be recalled and serviced under warranty or the csp.

I was just driving and I lost power steering, it was incredibly difficult to steer and it was heavy steering, and warnings appeared on the dash.

See all problems of the 2012 Ford Fusion 🔎.

The back-up camera has been very intermittent in its operation. Most of the time, it will show up black. I pulled a code saying that there's an communication error. More recently, it has turned on but everything is inversed. When I turn right, the camera is showing it on the left-hand side of the screen.

Leaking fluids.

Going approximately 55 miles an hour on the freeway and my car starts profusely shaking. I pulled to the side of the highway tow truck comes up behind me. Ann, my cylinder 4 was noted to be misfiring. I had it towed to midas and that is where it was determined that engine coolant leaked into my cylinders and now being told that my car requires a new engine!! mind you I have already paid 5k to replace the timing chain because apparently my car skipped timing due to oil pan leak. Both of these issues are posted on TSB bulletins on the Ford website. I am not going to pay 11k for a new engine not to mention the 5k I already paid and all my other maintenance that I have paid for. Ford was deceptive knowing selling these vehicles with a qa issue! and they refuse to assist the consumer. They need to be held accountable for their negligence!!.

Seemingly randomly all center console functions and door functions shut off (no a/c / heat, can't roll down/up windows, outside ambient temp and can't unlock/lock doors from inside buttons (key still works as well as door handle unlock / speed lock) can be hazardous in even mild temp as interior heats up quickly without air flow. Other non-important functions that stop working include radio/stereo and back-up camera. Research points possibly to bcm apim miscommunication or improper grounding.

1. After vehicle is given gas it won’t crank. 2. Tire sensors won’t turn off. Even with brand new tires and mounts. 3. Random electrical malfunctions. (flickering dash lights, delayed engine start after turning the key, light bouncing back and forth between gears, etc. ).

See all problems of the 2013 Ford Fusion 🔎.

First, we will start with every time I turn my car to the left the steering wheel box and the brakes skid then the abs sensor comes on then we will start with the car every time I put it into a gear. It automatically goes back to park, and I cannot move the car in any direction. When the issue first started, I could reverse then when I put the car and drive in the middle of the street it would automatically go back to park which could cause a crash I only have video proof of this.

I have a 2019 Ford Fusion turbo engine and everytime I accelerate the turbo is wicking into the pcm the control module which is causing hazards sucking as at random times whenever I turn left the steering wheel with get stuck and the brakes will lock for a couple seconds and then go back to normal. I had meineke do a diagnostic on the car and they showed oil in the pcm aswell as the loss of connection between the pcm and its sensors. They drove the car and while driving the car going 20mph the car is reading as going 100.

The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

Unknown and it's whole electrical system is failing and constantly keeps shutting the car off saying no key detected and strands me more places than I can count it's stalled out in the middle of the road and said no key detected and I had to wait for it to basically let me start the car back up after like being shut off for 20 mins or if I unhooked the battery and hooked it back up then it would start and only go for a day or so and the heat only works if it's raining outside.

My complaint is, why does my 2016 Ford Fusion 1. 5l 4-cylinder ecoboost engine continue to be excluded from these major recalls? it's not fair as I deserve to have my engine, clock spring, & my rear view camera replaced just like the other Ford vehicles! I purchased my 2016 Fusion in 2018 & only a couple of years later I started having problems with the rear view camera but the dealership said that it wasn't covered under the warranty. I have always smelled engine coolant & oil but was always told that there is nothing leaking on the ground so there's nothing to worry about. Also I reached out to you guys in 2024 with the gmail address of [xxx] ) about my steering wheel clock spring & never heard anything back, so I purchased a new one on [xxx] & replaced it myself when it arrived. Also earlier that day, I had my valve cover replaced at brad howell Ford in kokomo, in because I have been constantly losing oil & smelling oil burning. Even after that, I continued to smell oil & engine coolant but still get told that there's nothing leaking. Well my next oil change after that, I told them to check again because I had to add more oil, & that's when they determined that it was the turbo drain tube, which they replaced on Nov. 5, 2024. That stopped the oil smell, but I continued to smell engine coolant which I continued to report to them, & at each oil change, they continued to top off the engine coolant. On Aug. 12, 2025 brad howell Ford decided to run a camera down into my cylinders & discovered that there's oil & coolant leaking down into my #2 cylinder. I contacted tonia frataccia, customer experience specialist, Ford cx/team, & I was told that my VIN# didn't make the recall list & that's why my engine wasn't replaced. It's not fair as my vehicle has the same defective engine & parts as the other recall vehicles & I deserve to have my car repaired also at Fords expense. Please help me, I need my car. Thank you for listening. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

2016 Ford Fusion titanium back up camera works intermittently. The viewing screen goes blank when in reverse.

2016 Ford Fusion titanium rear camera works intermittently. Sometime when in reverse, the screen goes blank.

What component or system failed or malfunctioned, and is it available for inspection upon request? the apim (accessory protocol interface module) appears to have failed. The vehicle's infotainment/play screen is completely blank and unresponsive. This module controls key systems including climate control, navigation, hands-free calling, and the backup camera. The component is available for inspection if needed. How was your safety or the safety of others put at risk? this failure compromises several safety-critical functions. I am unable to adjust climate settings, use gps navigation, make hands-free emergency calls, or see through the backup camera. These features are essential for safe driving, especially in adverse weather or while reversing. Has the problem been reproduced or confirmed by a dealer or independent service center? not yet confirmed by a dealer, but the issue has been consistent. I have attempted both soft and hard resets, and verified the fuses are good. All symptoms point to an apim failure. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no formal inspection has been done by the manufacturer, police, or insurance. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? there were no warning lamps or messages. The issue started intermittently about two months ago. Resets worked temporarily, but the screen is now completely unresponsive.

See all problems of the 2018 Ford Fusion 🔎.

See attached document for complaint. Text from attached document: despite completing the interim repair, the vehicle still cannot charge, and my repeated inquiries, including under case number cxh-05041947-l 1v3x6, have been met with vague promises of replacement batteries being available "next quarter" with no resolution in sight. Furthermore, I learned on July 23, 2025, that Ford offered a buy-back program for affected vehicles that ended on July 1, 2025, which I was never informed about.

The rear view camera of my Ford Fusion has started to sporadically function. It started out with an occasional blank screen showing, followed by a message that the camera is not available and to call the dealer. Over the past month or so (July 2025) it is erroring more than 50% of the time. I am afraid of backing up now as I'm so used to using the camera to properly make sure everything is clear behind me. I have already been in a near-miss situation because the camera was not working, and I didn't see the vehicle that was approaching my car in a blindspot. My vehicle has roughly 190,000 miles and only recently has the camera started giving out. I saw on the news a recall of more than 120,000 Ford vehicles within similar rearview camera failure issues and I wanted to make sure that my situation was also recorded with the NHTSA for my particular year, make, and model. Thank you.