Software Problems of Ford Fusion

June 1st 2020 while driving 55mph on a hot day windows down stereo blasting suddenly the speakers screech a defening sound and then nothing . Screen displays audio off and won't turn on. No music and the part that's dangerous no gps prompts (I get lost easily) the next day its cooler and it works again. October 13th 2020 the radio displays audio off and and is still off as I write this complaint on a cool October day. This car is a safety hazard and now basically worthless with out a functional audio system. I cant afford to take it to the dealer to even try to figure out the problem last time I went for a simple software update to address another problem with the radio it cost $80.

See all problems of the 2017 Ford Fusion 🔎.

Ford sync 3 "apim" failure. The module controlling the infotainment system in the car failed after a software update to version 3. 0. Happened 7 days past and 6000mi before warranty expired with Ford unwilling to cover any of the cost. After apim replacement battery also failed. Aftermarket sellers of apim's acknowledge high failure rate on 1st gen (2016-17) apims.

Tl-the contact owns a 2017 Ford Fusion. The contact stated that on several occasions while driving at between 30 and70 mph, without warning the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to manley's belvidere Ford Lincoln, 1800 n state st, belvidere, IL 61008, (815) 544-2138, to be diagnosed. The mechanic was unable to retrieve a fault code. The contact was informed that a software update was performed however, the failure recurred. The manufacturer was contacted and informed of the failure case number: cas-22298025. The approximate failure mileage was 21,108. Ah.

It has been discovered that in many if not all fmc 4 door sedan hybrids with the 2. 5 liter engine and nickle metal hydride batteries, oem software starts to drastically reduce electric vehicle operation sometime after the hybrid warranty expires. The effect of this is the car's acceleration and fuel efficiency is drastically reduced and automatic periodic battery re-conditioning ceases. The car essentially ceases to function as a hybrid and the engine runs all the time except when at a standstill. Up to 70,000 vehicles may be affected. It has been found that this id controlled by a battery age feature in the software. Resetting this age to any lower value restores completely normal hybrid behavior and performance. Fmc has refused to do this instead quoting battery replacement for $8,000 as the solution. D. O. E. Tests many years ago showed robust performance of the battery out to 160,000 miles in accelerated testing. The fix is a ten minute software battery age change that fmc refuses to do. The reduced acceleration is a safety issue as the atkinson cycle engine was not designed to be unassisted by the battery and has very slow power acceleration without it.

See all problems of the 2010 Ford Fusion 🔎.

Took car to the dealer the third time for a problem with the one touch feature with the front car windows . Called on 4/25/2017 and talked to repair dept. At glenn Ford; he explain his remedy about the switch up til clicking; utube had similar but doesn't work on mine. He search for service bulletins and indicated something new . . Reprogram. Set an appoint next day at 10am . Arrived at 9:55 am and was rtold they were running behind. Later at 10:20 they pulled the car into the back lot. I immediately went to dan ,the service advisor, and asked for my keys since I had an appointment for !0:00am and evidently my problem ,3rd time ,wasn't important to them and that I would go to another dealer. He said they were bringing it right in. 10:45 said mechanic was downloading a new fix that was just received. 11:00 am I peered into the shop and the window still was not working properly. 11:15 he came and the fix didn't wotk and let me drive off and said he would be in touch. No copy of work done. Needless to say after 3 months; I can't believe Ford egineers can get a software bug repair or a temporary work around. I think I'll ash for extended warranty on my cars windows as much as they have been over-used trying to repair ;just hope I don't get rain damage since at times it is very difficult to get "almost" closed before the windows automatically reverse and go down. This happens any time intermittently and rotates between the driver and passenger windows.

The contact owns a 2013 Ford Fusion. When the accelerator pedal was depressed, the vehicle failed to accelerate over 40 mph. The vehicle was taken to an unknown local dealer where it was diagnosed that the software needed to be updated. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure and advised the contact to call microsoft. The failure mileage was 3,300.

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I bought my 2010 Ford Fusion sel v6 with 12000 miles and drive it daily 120 miles/day to work. It has 106,000 miles now. Last week, for the third time, the "service power steering now" and "service advancetrac" indicators flashed on while driving 70 mph at night, using cruise control. Arrived home safely, next morning, no power steering. Drove car to Ford dealership, who hooked it up to diagnostic machine, and cleared messages, power steering now functioning again. The second time this occurred the dealership looked at something to do with the wheel on the passenger side. I have not used cruise control with this car since the second episode, nearly a year ago. Last week, when the third failure occurred, my friend was driving the car and had activated the cruise control, and I had warned him that I believed there was some relationship factor with using cruise control and the loss of power steering. I drive quite roughly, agressively, and have hit many bumps with no loss of power steering. During the first and second occurrence the cruise control was activated, a rough spot was encountered, and the "service power steering now -advancetrac" messages came on, with consequential loss of power steering. No mechanical work seems to matter, only effective action is clearing the messages and reestablishing power steering by hooking up to diagnostic machine. I believe it is a software glitch maybe involving a sensor. I am not a mechanic. Will the recall/replacement of throttle assembly solve this problem?? Ford needs to step up and respond to this problem.

After driving about 1. 5 miles from home, my wife came to a set of lights and stepped on the brake to stop. The brake pedal went nearly to the floor and several dash lights came on including the brakes & anti-swerve. The vehicle slowed to a stop as she entered the intersection. Fortunately 2 things were in her favor, there was no one ahead of her and there was no cross traffic at the light. Either could have resulted in an accident. She drove the vehicle back home since she considered that the brakes had failed and she may not be able to stop the vehicle. She called me. I told her to call the dealership. She left the vehicle running thinking that perhaps as it warmed up it would work and tested it several times over an hour's time in the driveway. She pulled out the car's manual to see if there was anything listed regarding the brake failure. She read in another part of the manual about resetting the car's computer by shutting off the engine. When she restarted the vehicle, the dash lights went out and brakes returned to normal. The dealer said they "never heard of this problem" and said the earliest they could see the vehicle was 5 days later. We dropped the vehicle off the night before with a description of what was experienced. The dealer said they "could not verify the concern" and Ford does not provide any guidance regarding the issue. I was able to find quite of few instances by simply doing a "google" search including a video by 'consumer reports' who experienced the exact same problem. Ford assured them it was a 'software' issue and claimed that all 2010 Fusion hybrid owners would be notified to have the software updated. My car was a newer model 2010 and apparently not under this notification since we did not receive anything from Ford. The 'Ford customer care' suggested taking the vehicle to another dealer for service who said, "there is nothing we can do. ".

The contact owns a 2006 Ford Fusion. The contact stated that the vehicle failed to accelerate when the accelerator was depressed. The failure caused another vehicle to crash into the contact's vehicle. The vehicle was taken to both the dealer and a private repair shop where the repair shop confirmed that the throttle malfunctioned and a calibration was needed for the electrical system software. The manufacturer was contacted, but the vehicle was not repaired. The failure mileage was 72,000 and the current mileage was 100,000. Kmj.

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