Ford Fusion Hybrid owners have reported 63 problems related to engine and engine cooling (under the engine and engine cooling category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion Hybrid based on all problems reported for the Fusion Hybrid.
The contact called on behalf of his girlfriend who owns a 2019 Ford Fusion Hybrid. The contact stated that while his girlfriend was driving 70 mph, the automotive power was reduced. The message "pull over" was displayed, and the check engine warning light was illuminated. The driver immediately pulled over and restarted the vehicle. The vehicle was taken to an unknown local dealer to be diagnosed, and the dealer advised the contact that additional diagnostic testing was required to determine the cause of failure. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
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The contact owns a 2018 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the vehicle shuddered momentarily. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was determined that the engine had failed due to coolant intrusion. The contact was informed that the engine needed be replaced. The vehicle was not repaired. The contact related the failure to Ford campaign number: 21n12. The manufacturer was notified of the failure. A case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 94,000.
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The contact owns a 2015 Ford fusion. The contact stated while driving approximately 55 mph, the vehicle lost motive power. The contact stated that upon inspection, an oil leak was found. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. The vehicle was towed to a local dealer where it was diagnosed and determined that the engine needed to be replaced due to several holes and cracks being found on the engine block. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
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The contact owns a 2017 Ford Fusion Hybrid. The contact stated that while driving 40 mph, the vehicle shut off unexpectedly. The message that the engine was overheating was displayed. The check engine warning light was illuminated. The red triangle symbol (master warning light) was illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission was leaking and that the hybrid system, battery, and engine needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed there were no open recalls on the VIN related to the failure. The contact was then referred to the NHTSA hotline to report the failure. The approximate failure mileage was 180,000.
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The contact owns a 2018 Ford Fusion Hybrid. The contact stated while her husband was driving 35-40 mph after an oil change had been performed on the vehicle, the check engine warning light illuminated. The vehicle was taken back to the mechanic, where it was diagnosed that there was coolant intrusion in the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 118,000.
The contact owns a 2019 Ford fusion energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The contact was concerned about using the vehicle. The contact received notification of NHTSA campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact not to use the rapid charger. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. Parts distribution disconnect.
The contact owns a 2018 Ford Fusion Hybrid. The contact stated that coolant needed to be added to the coolant reservoir occasionally. While driving at various speeds, the engine overheated. Additionally, there was an abnormal rattling sound coming from the vehicle and the vehicle was slow to start. The traction, engine, and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the head gasket blown. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 190,000.
The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving at various speeds, the vehicle would start overheating after 15 minutes of driving. The contact stated that the engine temperature warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission and water pump needed to be replaced. The vehicle was not repaired. The local dealer was contacted and notified of the failure; however, the contact was informed that the VIN was not under recall. The contact researched online and saw several complaints regarding the failure his vehicle had experienced. The manufacturer was not notified of the failure. The failure mileage was 129,000.
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The contact owns a 2011 Ford Fusion Hybrid. The contact stated while driving 30 mph, the vehicle started shuddering and jerking inadvertently. The accelerator pedal was depressed but the vehicle failed to respond as needed. The power train warning light was illuminated. The contact was able to pull into a parking lot. The contact stated that the vehicle went into limp mode and emitted abnormal rattling sounds while shuddering. The contact turned off the vehicle for a moment. The contact stated that as she restarted the vehicle, the vehicle responded as needed and she was able to continue driving. However, four months later the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed that the throttle actuator was stuck in the closed position, and the throttle body needed to be replaced. The vehicle was repaired. The contact notified the local dealer and another unknown dealer who referred her to the NHTSA hotline. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
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Car warning light please pull over safely and then car looses all power has happed a total of 19 times in 4 months. Stopped me in middle if intersection today. Twice. Happens when driving or starting to drive from still position.
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Two days after getting gas my engine light came on. It stayed on for about a wee and turned off. This kept happening everytime I got gas s I took it to the dealership and was told sometimes the cap sticks and it's a common thing that doesnt require any repairs and they reset it. This happened for almost a year. I took it back and this time they claim I needed a new vapor management valve. Of course my car is less than 36,000 miles but the 3 years are up as of two months ago. I called Ford and they said it was covered under warranty because I had the problem before the 3 years. When I get to the dealership to pick up my car they want me to pay for the repair. I call Ford back and ask them to send an authorization number to the dealership and now all of a sudden it's not under warranty.
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I happened to be driving at the time of the incident, when my car began to run hot. I saw there was a recall on the part that was causing the car to run hot but when I brought it to the dealer attention they didn't have recall information for my vehicle but for others vehicles, also since they claim to not have recall on just mines they also didn't have means to providing a part for me to purchase but told me to look in junkyard. I recently was at the dealership two months before the incident for almost a total of eight recalls that needed to be done they fixed them and I was happy but the next day comes around and the information light comes on saying see dealer so I went back and they wanted to charge me for something they just examined. I just want to be safe in my car again or just take car off market please to much going on as far as recalls for this model Ford fusion titanium 14 energi.
The vehicle will no longer operate in electric mode. This is a major safety concern since there is no assist from the high-voltage battery powered electric drive motor. Upon accelerating from a dead stop, there is a significant lag before the ice kicks in and provides enough power to move the vehicle.
The vehicle no longer operates in electric mode, using the high voltage battery to power the electric motor. This is a major safety concern since there is no assist from the electric drive motor. When accelerating from a dead stop, there is a significant lag before the gasoline motor engages and provides enough power to move the car. This is especially pronounced when making a left turn against traffic.
Ford fusion energi, did its low powered state again, this time on the free way, dropping rapidly from 75mph to 22mph and barely able to maintain that speed. The display showed the safety features becoming deactivated. Something new though, the headlights went out and the console dimmed and was barely readable, I turned on my hazards and I hope they where working, either way I was fortunate enough to avoid a rear end collision and got the vehicle off the road. This about 7th time Ford will work on the vehicle, and another week or more without a vehicle, waiting for the next available appointment. These fusions are becoming the new Ford pinto. I really hope that several people don't have to die, before Ford is forced to recall these death traps.
The vehicle no longer accelerates under battery power. Time delay in acceleration due to decreased battery power, causing a safety issue.
While driving at highway speeds the car lost power. After pulling over was only able to go at slow speeds. No or limited throttle response.
My car lost power while traversing a busy intersection and I had to pull over. Could restart, but then it happened again. Towed to dealers, $500 to replace throttle body and purge valve. Drove 1 day and similar events occurred. Dealer unable to get help from Ford company. Very dangerous to have a car just quit while driving. On a highway this could have been catastrophic. There are many complaints on line of a similar nature with Ford fusions from multiple years and I am very frustrated that Ford has not addressed a potentially disastrous safety issue. And I still don't have a car!.
My 2014 Ford fusion had motor mounts go out on it, I'm being told that it is not covered under my manufacturer warranty. I'm not exactly sure how that is not covered. I've had nothing but problems with this car it's been to the dealer probably about 5�3 of the five times it's been in for the cross traffic s I'm not exactly sure how that is not covered. I've had nothing but problems with this car it's been to the dealer probably about 5�3 of the five times it's been in for the cross traffic sensor malfunction and yet again it still is showing malfunction I am so close to filing a lemon law on this vehicle it's a 2014 with 60,000 miles and I can't even trust it to get me to and from work anymore. Worst purchase of my life. Back to the motor mounts I was leaving work put the car in reverse and when I was backing up I felt a major vibration I got out and checked everything started rocking the car back-and-forth by hand and realize the engine was moving abruptly took it to the dealer where I was told it is not covered by my warranty and I will have to pay approximately $395 and cover my own rental car it just doesn't seem fair, also had to pay to have a new steering wheel and but put on before the recall came out, and was told I can't get reimbursed because it was 6 months before the recall was issued.
The 2010 Ford Fusion Hybrid keeps going into "limp" mode even on the highway. This causes power loss and loss of acceleration. This can be at anytime. This keeps happening more and more and Ford does not know the cause or resolve.
Throttle body defect. Vehicle lost power on highway and would not go over 50 mph. The vehicle went into safety mode, also known as "limp home mode". Dealer replaced throttle body, which solved the problem. The Ford "customer satisfaction program" involving the defective throttle body does not cover hybrid vehicles like mine, even though it has the same defective part. I complained to Ford and they created case #cas15334188.
Several times now. While driving the car (ac normally on), we will get to a full stop from driving (over ~40 min trips). . . Whether in traffic on a freeway or stop sign. . . The cars check brake system light will flash & beep, and the car will not accelerate. Neither the electric motor nor the gas/hybrid engine will engage and drive. Turning off and on the car does not reset it. . . It takes repeat effort and several minutes (once over 10 minutes) to be able to start up. Can't imagine if it were to happen on a freeway again with a child or my other half in the car! scary! took it to the dealership several times without any luck diagnosing or fixing the issue. . . We need a reliable vehicle this is insane. Now the car is out of warranty and doing it again. Ford nor any dealer shop can help fix this. They can't reproduce it, the issue is sporadic which makes it worse & more terrifying to experience. So far 4 occurrences within the last 4 months. About 10 + over the 3 years since we purchased the car new. The lights always reset by the time we make it to a dealer lot. Their systems cannot trouble shoot anything at that point! it happened again recently when parked for over an hour, after a 80 mile drive. When we went to drive home, it would not drive/accelerate. Same brake system light issue was popping up again. Almost had to get a tow, then all of a sudden it started back up again as the driver got to us.
The car stopped while driving through the free way@55 mph. Do not accelerate. The engine vibrate and car shaking. After turn off and turned on the engine few times, the car was performing fine. The dealer checked. No malfunction code was detected. They told that 95% it is due to the clogging of electronic throttle valve. So replaced. I asked and they showed the old one. I observed no clogging or grease on the valve. It was clean. This parts/or throttle valve system was functioning. The car has 85,000 mile. I spoke to Ford about this safety issue. They don't do any because the warranty expire.
Steering wheel recall. Constant stop safely now prompt causing the car to be unsafe on the highway. If I drive for an hour or more this begins happening at speeds over 60 miles per hour.
I pulled up to the garage door stopping to press the remote button to open the door (as I do every day). Suddenly the car lurched forward in the building damaging the door post and the front of the car. When I saw the building coming closer I had slammed the brake as hard as I could.
I was driving 25mph on a neighborhood road when I slowed down to go over a speed bump. After going over the bump, I went to accelerate and the car felt as if it had choked and lost all power. Within 30 seconds a warning on my dash asked me to pull over safely now. After finding a safe place to pull over, I remained in my car. The battery life continued to run down until it was dead and the motor never kicked on to recharge it. It turned itself off and 30 minutes later I tried to restart my vehicle. It turned on, attempted to turn on its motor since it could not idle on its dead battery, and the cars warning signs came on then died again. There is no explanation for this malfunction and the recalls made are not relevant to the issue occurring. I just bought the car 8 weeks ago and it has less than 30,000 miles on it. This is a serious problem.
Starting July 2017 I noticed that my the gasoline engine of Fusion Hybrid had developed a noticeably "rough" idle when it came on. It also ran "rough" and had an uneven throttle response. A yellow wrench would also appear occasionally on the display panel. The owners manual indicated a "throttle control/powertrain malfunction"and recommended contacting the authorized dealer. Bill collins Ford in louisville ,ky checked and ran diagnostics but could not find anything wrong. On September 25, while driving to work in the morning the car experienced a sudden drastic drop in speed going from about 65mph to about 30mph. The car become unresponsive to the throttle. The gasoline engine had completely shut down and the car was limping along powered by the electric engine. Both the wrench and the check engine indicators lit up on the display and stayed on. Luckily I made it off the expressway and got to work. This was very scary and I was lucky to not be rear ended or crashing the car. When I attempted to restart after about three hours the the gasoline engine came back on but with a very "rough" idle. I was able to drive the car to the dealership. This time they diagnosed a problem with the electronic throttle body and for about $600 replaced the etb, cleaned the "mass air flow sensor" and "reprogrammed the computer". However, the the car continues to idle "rough" and has poor throttle response, which were issues the car had leading into the loss of power on the expressway. The dealership does not know how to fix this problem and claims to be in touch the Ford factory engineers to find a solution. There is no response so far. Searching on the internet, I understand this is a known issue with Ford fusions particularly the 2010 model year. Nhtsa mandated a recall problem for 2010 fusions gasoline engines but not hybrid models!.
The car was moving at 40 mph in a straight line on a flat road and the rtt light and two wrenches came on and speed dropped to 30 mph and no matter what, speed would not increase. Stopping and turning the key on and off solved problem for a short time then happen again. Ford has recall for throttle body except for hybrids why? car has 83,000 miles.
The contact owns a 2011 Ford Fusion Hybrid. While driving 40 mph, the vehicle hesitated without warning. In addition, while driving the vehicle to the dealer, the steering wheel seized intermittently. The vehicle was taken to the local dealer (kruse motor sales ltd, 515 broadway st, baraboo,WI, 53913) where it was diagnosed that the coolant motor and power steering failed and needed to be replaced. The coolant motor was replaced along with the spark plugs; however, the power steering was not repaired. The manufacturer was contacted and made aware of the failure and informed the contact that there was a recall under NHTSA campaign number: 15v340000 (steering), but the VIN was not included. The manufacturer informed the contact to have the vehicle taken to a Ford dealer for diagnostic testing. The local Ford dealer was notified. The failure mileage was approximately 110,000.
Had to replace front wheel bearings 1000+ after only 80,000 miles. Additionally, had to replace a speaker for the back up system. What kind of idiots are they. Safety issue: I also to have throttle body work done 2 years ago and the last 10 days, 31 July to 9 Aug, have had 6 episodes of the wrench light coming on with two of them resulting in sudden deceleration on the freeway.
1) first issue happened 2/20/2017 odometer 7,036. Dashboard lit up, trac control, engine light, brake, message to pull over, loss of power and at freeway speed, got over shoulder safely. The onboard diagnostics system detected engine misfire, transmission related problems. Brought it in for service and couldn't duplicate issue. Nothing fixed or repaired 2) second time same issue happened 7/21/2017 odometer 15,736 going up a hill west bound on mccall, loss of power and almost got rear ended by a couple of vehicles. Vehicle is in service as I fill this out.
06/13/2017 - vehicle suddenly decelerated in high traffic situation when exiting highway 101 in los angeles. "check powertrain" warning and wrench light illuminated. Unable to accelerate to safe driving speed even with accelerator pedal pushed all the way to the floor. Vehicle went into "limp mode". Was able to get vehicle to nearby Ford dealer. Service technician reported that the throttle body assemply failed. Ford replaced the electronic throttle body (etb) per TSB. No prior notice or warning from Ford was ever provided that this is a common, and potentially dangerous, issue with the vehicle, and servicing Ford dealer made no comment to that fact as well.
After "service advanced trac" warning light on dashboard, speed of the vehicle drops on highway. Even though accelerator is floored, speed keeps dropping. Experienced twice this morning and yesterday on freeway.
While driving down the expressway (475) there was a loss on power and the car went into what is call the "limp home mode" while traffic surged around we making it very dangerous to travel at this slow speed. "wench" codes were displayed on the screen. After finding the nearest exit I restarted the car which put it back into normal driving mode and drove home. During the drive home the "check engine " came on but continued normally. Same thing happened the next day with loss of power and wrench codes.
Engine light warning for the canister purge valve received. Ford news site (11/23/15) stated a safety recall to be issue for 2010-11 fusions for this issue and I believe we should have received one as our car falls in the dates stated. Our VIN is not listing this as a recall and we are having to pay out of pocket for a noted recall repair. Car was stationary when the engine light came on.
| Problem Category | Number of Problems |
|---|---|
| Engine And Engine Cooling problems | |
| Car Stall problems | |
| Check Engine Light On problems | |
| Engine Shut Off Without Warning problems | |
| Engine Failure problems | |
| Service Engine Light On problems | |
| Loud Engine Noise problems | |
| Manifold/header/muffler/tail Pipe problems | |
| Engine Exhaust System problems | |
| Gas Recirculation Valve (egr Valve) problems |