general problems of the 2013 Ford Taurus - part 2

The contact's mother owns a 2013 Ford Taurus. The contact stated that upon start of the vehicle, the "power steering assist fault" warning message appeared on the instrument panel. The contact also stated that excessive force was needed to steer the vehicle due to the failure. The contact called the local dealer where the contact was informed that the vehicle was not included in NHTSA campaign number: 15v340000 (steering). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 156,000.

Electric power steering failed. Hard to steer. Risk of accident.

I was driving down the road about 50 mph when all of sudden my steering wheel locked up was nearly impossible to turn I had to try to keep it on the road and slow down as quickly as I could it took all my force to turn the wheel and it was not turning like it normally did it would like skip a beat and not really turn the wheel this is a common problem with 2013 Ford Taurus some are recalled mine however was not but after searching the web many other people have the same issue but not covered under the recall but exactly the same issue now Ford turned a recall into a customer satisfaction program however I am the 2nd owner of this car was never notified by Ford or the original owner of the customer satisfaction program so apparently they turned a recall into a csp and if it's past 10 years or 150 thousand miles Ford will no longer fix it as I said before I was never notified by Ford or the original owner this has caused 16 accidents all together almost caused me to crash I have seen many post of people doing 60 plus mph around a corner and lose steering causing a an accident these cars are not safe on the road with these steering racks it's a dangerous recall Ford should have to cover it wether it's been 10 years or 150 thousand miles I'm the 2nd owner never notified I can't afford 3 grand just for the rack I can't get to work now because I live in the middle of no where and Ford refuses to fix the problem this easily could have caused a head on accident killing me and the other people involved in the collision with iver 16 accident and 4 of them having injuries and not being notified of this issue I feel as it should be fixed by Ford and a recall can't be turned into a csp with a restriction on how many miles or years u can have or they don't have to fix there own recall now im without a car without a job and Ford refuses to fix the problem they know they created this is super dangerous and could lead to many more accidents please look into this.

The contact owns a 2013 Ford Taurus. The contact stated that while starting the vehicle, the power steering assist fault message displayed and the steering wheel was stiff. The vehicle was taken to the dealer, where the fault codes were reset. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA campaign number: 15v340000 (steering); however, the VIN was not included in the recall. The failure mileage was 124,354.

There is a defeat in my Ford catalytic converter. I would like I sent the part to the NHTSA. Dot. Gov for research. I am attaching pictures of the defective product.

The contact owns a 2013 Ford Taurus. The contact stated that while driving at various speeds the power steering would suddenly fail. The contact would have to use an excessive amount of strength to maneuver the vehicle. There were no warning lights. The failure would self-correct however the failure would re-occur and had since become more consistent. The dealer was contacted where it was confirmed the failure may relate to the NHTSA campaign number: 15v340000 (steering) however the VIN was not included. The vehicle had not been officially diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure where it was confirmed the VIN was not included in NHTSA campaign number: 15v340000 (steering). The contact was referred to the NHTSA hotline to file a complaint. The failure mileage was 160,000.

The contact owns a 2013 Ford Taurus. The contact stated that upon start of the vehicle a "warning: electrical power assist failure" warning message appeared on the instrument panel. The contact used excessive force to drive the vehicle home. Upon inspection of the vehicle, the contact determined that the failure was related to the vehicle's rack and pinion. The dealer and an independent were notified of the failure. The manufacturer was notified of the failure and was also informed that the vehicle was not apart of NHTSA campaign number: 15v340000 (steering),the contact was referred to the nthsa hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 180,000.

Power steering assist went out with a warning light while I was in -20f weather, Ford had recalls on this problem before I bought the car and it shows no recall information.

Please allow submission of additional information regarding issues with my 2013 Ford Taurus police interceptor. As stated on the previous complaint filed on 1/9/2024, I got my car service at autonation Ford service center on 12/16/2023, and I brought it back to the service center on Saturday, 12/23/2023 because of the car’s poor performance and engine had laminated on 12/17/2023. I went to pick up the car on Thursday 12/28/2023 in the morning, the Ford representative said the car is fine, and there is nothing wrong with the car. I say thank you and drive off. So, I am driving the car for about 5 minutes, it feels sluggish. Then the engine light comes on, I make a u turn and return the car to autonation Ford for service. As things stand now, my car is still autonation Ford service center, due to the defects which are causing poor performance while driving the 2013 Ford Taurus police interceptor, issues such rough steering, bad ignition switch, and braking issue. Per my previous statement, I drove the car for about on 12/28/2023, it felt extremely sluggish. The hard shifting in vehicle, and steering wheel was rough . The brakes have more issues than normal. The engine light came on.

The contact owns a 2013 Ford Taurus. The contact stated that while reversing out of the driveway, the steering wheel seized. The message "power steering adjustment fault" was displayed. The contact used physical force to steer the vehicle while driving to her destination. The contact turned off and restarted the vehicle, and the power steering functional returned. The contact stated that the failure recurred while driving 40-45 mph with her niece and nephew in the rear seats. The contact stated that she pulled to the side of the roadway. The contact stated that she turned off and restarted the vehicle, and the power steering became functional. The contact stated that the failure had been recurring while driving. The contact stated that the failure persisted after turning off and restarting the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering gear box had failed, and the failure was related to NHTSA campaign number: 15v340000 (steering). The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 233,114.

My car steering locked up. The warning read power steering assist fault check. I called local garage and they stated this was a recall. Only dealers can fix. Called dorsh Ford in green bay and they stated no recall was issued. I need to get this straightened out so I can safely drive my car without it locking up.

The contact owns a 2013 Ford Taurus. The contact stated while attempting to pull out of a parking space, the steering wheel seized. The traction control warning light was illuminated, and the message "steering rack assembly" was displayed. The contact stated that she turned off and restarted the vehicle, and the steering wheel operated as needed. The contact stated that the failure recurred several times while attempting to drive or reverse from a complete stop. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 15v340000 (steering). The manufacturer was notified of the failure and informed the contact that the VIN was not included. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 90,000.

Power steering assist fault error code on dash and car is hard to steer. Big safety concern.

The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle, the vehicle lost power steering functionality. A message indicating that the power steering had failed was displayed. The contact parked the vehicle. The contact turned off and restarted the vehicle; however, the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA campaign number: 15v340000 (steering); however, the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 130,000.

The contact owns a 2013 Ford Taurus. The contact stated that after starting the vehicle, she became aware that the electronic power steering was not functioning, and a message alerted her to a "power steering assist fault". The eps warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number 15v340000 (steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 282,000.

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The power steering assist fault message was displayed. The vehicle was taken to the dealer, where it was diagnosed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA campaign number: 15v340000 (steering); however, the VIN was not included in the recall. The failure mileage was 123,454.

The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle, the message "power steering assist failure" was displayed. The contact was able to drive the vehicle. The contact stated that the failure had been recurring increasingly, and the vehicle had lost power steering functionality. The contact related the failure to NHTSA campaign number: 15v340000 (steering). The vehicle was taken to the dealer who informed the contact that the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 188,800.

Power steering assist fault light came on in dash with loss of power steering. Ford has recalls for Ford Taurus from 2/2012 and 9/2012 recalling for this exact issue. Ford advises my car was not covered due to being manufactured 3/2012 despite coming from same assembly area, chicago, as other covered vehicles. Repair shop I brought my vehicle to diagnosed issue and vehicle will be towed to Ford dealership for repair.

While driving my vehicle at 50 mph, the power steering went out and the stability control light went off. The vehicle almost crashed. There was no water, rain, or slippage of any kind. After pulling over, shutting the car off, and restarting, did the car resume normal operation. After researching this problem, I located a recall, 15s18, which describes my exact situation. However, after contacting my local dealer they said my vehicle was not included in the recall.

The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle the steering wheel become firm with the power steering warning light illuminated. The contact turned off and restarted the vehicle and the steering wheel operated normally. An independent mechanic was contacted and stated that the vehicle had experienced the failure listed in NHTSA campaign number: 15v340000 (steering) and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA campaign number: 15v340000 (steering). The failure mileage was 122,000.

This '2013 Ford Taurus was purchased brand new Feb. '2013. Up until 3 months ago the car has been perfect. Since then I have had issues with the power steering locking up when first starting, but then after a minute or so it's fine. A week ago it locked up and would not release. A warning showed on my dash screen related to the issue. It was towed to a local repair shop who explained it has electronic steering and that it is probably a failing rack/motor/control module which are part of the rack & pinion assembly. Ford's two safety issues dated may 27, 2015 state: requires either a software update for the power steering control module or to replace the steering gear. When I contacted Ford locally they claim my VIN # shows the car was assembled in chicago and a recall does not appy. A recall # showing many steering complaints 15v340000. A case file has been created at Ford corporate c/s support related to a recall concern. How can Ford use this "assembly" issue, Feb. '2013, as an excuse for not providing a recall for a "very serious safety issue-steering", stating the recall did not cover my car due to the assembly location. What happens if I am driving down the road and the steering locks up? someone could get seriously injured or worse. There have been many, many complaints about this steering issue and it should be a recall issue regardless of where it was assembled!! it is as though Ford is trying to avoid the cost of a defective part/system issue that has to be repaired or replaced. I am not a mechanic but in my opinion this is not an assembly issue but defective part(s).

The contact owns a 2013 Ford Taurus. The contact stated while driving at slow speeds, the steering wheel was difficult to maneuver. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was approximately 50,000.

Powersteering assist failing.

When leaving the parking lot of my local pharmacy the steering suddenly became very stiff and difficult to manage. I was able to slowly and carefully drive to my home. If this had occurred in a high density traffic/high speed situation, I might have potentially caused a serious accident due to my inability to control the steering of my vehicle.

The contact owns a 2013 Ford Taurus. The contact stated while driving at various speeds, there was significant play and vibration in the steering wheel, and the vehicle was pulling to one side. The contact stated that the traction control warning light illuminated when the steering wheel was completely steered to the right or to the left. The contact also stated that the tpms warning light remained illuminated even though the tires were fully inflated. Additionally, the contact stated that there was an abnormal clicking sound coming from the rear end of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering gear had failed. The mechanic determined that both the steering gear and the ball joint needed to be replaced. The mechanic related the failure to NHTSA campaign number: 15v340000 (steering). The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 100,000.

Getting error message saying there was a steering assist fault. This could have been dangerous as I can get hit and unable to move the vehicle at all.

The contact owns a 2013 Ford Taurus. The contact stated while driving at various speeds, the vehicle inadvertently lost power steering functionality. The contact stated that the failure also occurred while making turns and while starting the vehicle. A message indicating that the power steering assist was inoperable was displayed. Additionally, the contact stated while driving 65 mph and making a turn with his child in a car seat in the rear seat, the failure recurred. The vehicle fishtailed and was nearly rear-ended by a semi-truck. The contact used physical strength to steer the vehicle to the side of the road and slammed on the brake pedal. The contact stated that he turned off and restarted the vehicle, and the steering wheel responded as needed. The contact was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA campaign number: 15v340000 (steering); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 97,000.

I was driving on a city street and making a right turn. As I was turning, the steering no wheel became very stiff and a notice that the power steering assistance had failed. I drive very slowly to a parking spot. I turned off the car, opened the driver door, and turned the car back on. At this point, the failure message went away and the power steering was functioning again. This seems to be related to the steering recall done for the make and model, but VIN isn’t included in the recall.

While driving 65 miles an hour on a highway corner, the power steering went out requiring immediate manual power steering which resulted in lane swerving, almost an accident.

I experienced an unexplained and unexpected loss of power steering assist necessitating immediate (manual) steering effort, which resulted in a vehicle crash. I brought in the vehicle to a local independent service center (not Ford) for inspection and diagnosis and the mechanic reported a problem with the electric power assist system. I called Ford customer service and they reported "0" recalls on my vehicle. There are no warning lamps/messages that I am aware of. I would like a closer look (investigation) given that other exact year, make, and model Ford vehicles have experienced recalls on this specific component. Ford's number for a similar recall is "15s18".

While driving, the car begins to loose steering capability. Power steering decreases and the car becomes extremely hard to drive. Service error lights enabled = "service power steering now" and "service advance trac" came on Feb 2, 2013. The car was dropped off at ray price Ford stroudsburg on Feb 3, 2013. Ford customer service acknowledges and confirms this problem exists on many other VIN numbers and consider it a major safety issue and crash hazard. Recall # 15s18 (8/15/2019). The dealership confirmed the problem. At first they stated the steering froze up, but after sitting a couple of days, was able to be driven into the service bay. Dealership states out-of-pocket repair costs = $2752. 66, however, parts are back ordered for 3 weeks.

Electrical power assisted steering (epas) has failed making the vehicle undriveable. This is a common problem with this, and many other vehicle models of this age.

The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The failure nearly caused a collision. The vehicle was taken to an independent mechanic; however, no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA campaign number: 15v340000 (steering) however, the VIN was not included in the recall. The failure mileage was approximately 170,000.

The contact owns a 2013 Ford Taurus. The contact stated while driving 55-60 mph, there was play in the steering wheel. Additionally, the steering wheel emitted abnormal grinding sounds and became difficult to maneuver. The power steering warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The contact stated that upon restarting the vehicle, the failure persisted. The contact was able to continue driving at slower speeds. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was then taken to the dealer who informed the contact that the repair could not be covered under warranty. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 15v340000 (steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.

During 2 hour highway drive, steering became very loose and fluid while driving at night on highway. Constant adjustments and monitoring required to keep the car in the lane. Nearly home or would have had car towed. Extremely dangerous driving. Started car next day. Warning dash lights and sounds appeared and car was without any power steering. Internet research identified a recall 15v340000 covering cars produced in chicago until 02/28/2012. VIN number of car shows car was produced in chicago on 05/26/2012. Call to dealer confirmed recall information. Dealer indicated repair would be 3 to 4 thousand dollars. Local mechanic said it would be 2 to 3 thousand. Part ordered from Ford on 10/15/2022 arrived on 12/28/2022.