Rear Suspension Axle Problems of Ford Windstar - part 2

The contact owns a 2001 Ford Windstar. The contact received recall notice 10v385000 (suspension:rear:axle:non-powered axle assembly) in October 2010. As of March 2011, the vehicle had been in the dealers possession waiting to be repaired. The contact stated that six months was too long to wait for a recall repair. The manufacturer could not tell him when the parts would be available. There are no failures at this time.

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The contact owns a 2002 Ford Windstar. The contact received NHTSA recall 10v385000 (suspension:rear:axle:non-powered axle assembly). He was informed by the dealer that the axle needed to be replaced. The contact was also informed that he would have to wait for the parts to arrive before the repair could be performed. The vehicle was taken to the dealer for a different recall when the dealer installed a patch and bracket mechanism but did not install the new axle. The contact called the manufacturer to inquire as to why they did not install the axle and was told that they had no record of him needing a new axle. The current mileage was 120,000. The failure mileage was approximately 117,000.

See all problems of the 2002 Ford Windstar 🔎.

The contact owns a 2001 Ford Windstar. The contact received a recall notification associated with the NHTSA campaign id number 10v385000 (suspension:rear:axle:non-powered axle assembly). The vehicle was taken to the dealer who stated that the part was unavailable until March of 2011. The contact stated the dealer would provide a loaner vehicle at the manufacturer's expense; however, the owner would be responsible for the taxes on the loaner vehicle. The contact also stated that the recall remedy was not being performed within a reasonable time. There was no failure mileage.

The contact owns a 2001 Ford Windstar. While driving 30 mph, the front axle rusted off and the contact was unable to steer. The vehicle was taken to a local repair shop where the contact was informed that the failure was caused by corrosion. The contact called the dealer and referenced recall 10v385000 (suspension: rear: axle: non-powered axle assembly) and was told that the repairs would not be covered because the recall was related to the rear axle. The failure mileage was approximately 100,700 and the current mileage was approximately 100,900.

The contact owns a 2001 Ford Windstar. The vehicle was included in the recall associated with NHTSA campaign id number 10v385000, suspension:rear:axle:non-powered axle assembly. The vehicle was taken to an authorized dealer where the contact was told they would have the necessary parts to complete the remedy within one week. The vehicle was never repaired and the contact was continuously told the necessary parts would be available within 1 month. The failure and current mileages were 83,000.

The contact owns a 1999 Ford Windstar. While driving approximately 25 mph, there was a loud noise outside of the vehicle. The contact pulled over to the side of the road and noticed that the rear axle was fractured in half due to rust and corrosion. The vehicle was taken to an independent mechanic where they replaced the rear axle at the owner's expense. There was a recall associated with the NHTSA campaign id number 10v385000 (suspension: rear: axle: non-powered axle assembly). The contact experienced the identical failure as mentioned in the recall defect however, the vehicle did not meet either one of the requirements in the recall which specified that the vehicle must be currently registered or originally sold within specific states. The failure mileage was approximately 75,000.

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My daughter owns a 2003 Ford Windstar minivan. After hearing about the recall of these vehicle, we looked at her rear axle and noticed a large crack. When we brought it to a local Ford dealer in hanover massachusetts we were told the VIN # for her van was not on the recall list. When we told them there was indeed a crack in the axle they said we would have to pay for it to be repaired. We contacted Ford motor company who said my daughter's vehicle was manufactured in may 2003 and the recall only covered minivans made up through February of 2003. We are not convinced that the axle in her van is not the same ones used in the cars made up through February. Ford said they will not fix it. My daughter has a 2year old and a 4 year old and we lent her one of our cars to use because we are so worried about the safety of our grandchildren. I cannot believe that Ford will not own up to this faulty axle and repair it. Please help if you can and let me know if you agree with us that Ford should be held responsible. My daughter works so hard and does not have the means for an expensive repair. She had to fix the transmission not long ago to the tune of $2000. 00. This car has been nothing but a problem and the problems continue. We are filing this complaint, not because of an incident, but to prevent one. Thank you for your attention to this matter. Updated ivoq 09/27/10.

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Driving out of parking lot onto the road, my rear axle broke in two. Had just had it at Ford for front tire rods, rotation of tires and alignment. I asked them to look it over because I was going on vacation. Updated ivoq 11/03/10 the consumer was informed her vehicle was not included in the recall, because her vehicle was manufactured after the recall cut-off date. Updated ivoq 02/01/11.

The contact owns a 2002 Ford Windstar. The contact stated the rear axle was cracked near the two drainage holes. The vehicle was taken to the dealer where the contact was informed they were unable to service the failure. The contact stated he noticed an abnormal cracking noise when driving the vehicle prior to locating the failure. The vehicle was not repaired. The current and failure mileages was 121,000. Updated 09/15/10. The consumer stated he noticed the axle was cracked when he was installing new shocks on the rear of the vehicle. The consumer stated a recall was issued for the problem he experienced and he is now seeking reimbursement. 09/16/jb.

The contact owns a 1998 Ford Windstar. While driving at approximately 40 mph, a rattling noise was heard coming from the rear of the vehicle. Upon examining the vehicle the contact noticed the rear axle was cracked about 12 inches left of the center. The vehicle was not taken to an authorized dealer to be examined. The failure and current mileages were 126,000. Updated 10/28/10. The consumer stated the a plate was welded to the axle which was a temporary fix so he could drive the vehicle home. Updated 10/28/jb.

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The contact owns a 2002 Ford Windstar. While driving approximately 1 mph the contact stopped the vehicle because he thought he had a flat tire. When he got out of the vehicle to inspect it he noticed that both rear tires were rubbing the end of the fender and that the axle was broken. The vehicle was taken to the dealer in September 2010 and was still in the dealers possession when the complaint was filed since the parts were not available. The contact recently received a recall notice for the failure, recall 10v385000, suspension:rear:axle:non-powered axle assembly. The failure and current mileages were 125,000.

We experienced fish tailing in the rear of our 2000 Ford Windstar while traveling in heavy holiday traffic during a torrential rain storm on NJ garden state parkway - we thought it was the rain on a very cold day. Ten miles after 400 miles of parkway travel over the holidays with my entire family in the van, the rear axle broke in half, off center to left. My investigation shows me that this has happened to many other Windstar owners around the 100,000 mile mark. We, like many others who posted it here and other complaint sites, thank god that it did not happen while going 65 mph in heavy traffic. There have been many near accidents sited and Ford claims they know nothing about this issue. As many more Windstar approach this milestone - word needs to get about to have them and their mechanics watch for this. I was without transportation for a week and it cost us $1,000 to replace it and our mechanic could not find anywhere where it is advised to check this out on routine maintenance ? he was horrified. In the broken rear axle category for 2000 Windstar's reported on this site, there are only six less number of complaints (57 vs. 51) as there is the speed control issue that Ford just sent out a recall for and in 2001 there were eight more complaints ? 45 broken axles vs. 38 speed control! Ford customer service was less than concerned when I called to report it. This is a fatality looking to happen - if it hasn't already! updated 10/22/10 the consumer stated she is being reimbursed, since Ford recalled her vehicle. Updated ivoq 10/26/10.

See all problems of the 2000 Ford Windstar 🔎.

2001 Ford Windstar, rear axle split in two. Miles 118,000. Updated 11/16/10 the consumer learned a recall had been issued for the exact problem he experienced. However, the consumer had already had the axle replaced at his expense. The consumer was then informed his VIN was not included in the recall. The consumer also stated the axle that is now on his vehicle came from a another Windstar that is being recalled. Updated 11/23/10.

2000 Ford Windstar. Consumer states rear axle broke while driving the consumer stated his wife was driving on the highway, when suddenly the van began to shake. The van could no longer be driven due to the axle breaking.

2000 Ford Windstar. Consumer would like reimbursement for rear axle assembly repairs due to the recall that was issued. On June 16, 2010, the rear axle assembly snapped in two while the consumer was backing out of the driveway.

The contact owns 2001 Ford Windstar. The contact stated that the vehicle began to sway right to left when driving at 40 mph. The vehicle was taken to an authorized dealership where the contact was informed that the rear axle was cracked and needed to be replaced. The contact called the manufacturer who stated they were unaware of such a failure. The failure mileage was 123,822. Updated 11/03/10 the consumer stated the issue has been resolved. Ford issued a recall. Updated 11/04/10.

2003 Ford Windstar. Consumer writes regarding recall notice the rear axle failed, prior to the recall notification.

The contact owns a 2002 Ford Windstar. The contact stated that the brake light, traction light and abs lights would illuminate intermittently. The failure progressed and most recently, the lights were illuminated daily. The vehicle was taken to an authorized dealer where the contact was informed that the handling control unit would need to be replaced. The dealer was unable to confirm if that was the exact cause of failure. The contact referenced NHTSA campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly) but was told by the dealer that his VIN was not included in the campaign. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000 and the current mileage was approximately 92,480.

The contact owns a 2000 Ford Windstar. The contact was driving 5 mph over a road bump. There was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to an authorized dealer where it was discovered that the rear axle was severely corroded. The dealer replaced the axle at the contacts expense. The manufacturer advised that they were not aware of the failure and would not provide any further assistance. The failure mileage was 81,430 and the current mileage was 82,000. Updated 12/15/10. The consumer stated the repairs were completed. Updated 12/27/10.

The contact owns a 1999 Ford Windstar. While driving between 35-40 mph, the rear axle fractured in half without warning. The vehicle was pulled over and towed. He stated that there was surface rust on the vehicle, but nothing that would cause the axle to fracture. The contact does not know the extent of the damages at this time. The purchase date was unknown. The current and failure mileages were 84,000. Updated 06/17/08.

2000 Ford Windstar. Consumer writes regarding the potential operating problem with the rear axle recall. The consumer stated the vehicle was totaled after she had an accident due to the failure of the rear axle. The consumer lost control of the vehicle and slammed into an ice bank. When the consumer exited the vehicle, the rear wheels were embedded into the side of the van at a bizarre angle. The consumer was slightly injured as she tried to control the vehicle.

The rear axle on my 2001 Ford winstar cracked and broke. This is a safety issue and engineering defect and should be corrected by Ford and the dealer.

My 2000 Ford Windstar with appx 79500 miles had the rear axle nearly severed (appx 80 %) on Apr 24, 2007 while pulling out of my driveway. My local Ford dealer service mgr states that he has seen at least 5 of these malfunctions. My vehicle has been highly maintained, garage stored, and under body flushed twice a year since I purchased it in the spring of 2000. Upon inspection of the axle, it was apparent that corrosion was present in an appx 1/2 inch area, and the roadside curb caused the crack from this weakened spot. Obviously, if a less observant driver had not noticed the instability and had taken it on a high speed highway, a catastrophic accident would likely have occurred. Kenny ross Ford south replaced the axle (for $1135. 74), and I have retained the old one for my next course of action.

The contact owns a 2003 Ford Windstar. The contact stated that he noticed that the rear axle was cracking. The vehicle had not been inspected or repaired at the time of the complaint. The contact stated that the vehicle was inoperative and unable to be used because the crack was five inches around the axle. The contact called the manufacturer who stated that the vehicle was not included in recall 10v385000 (suspension: rear:axle: nonpowered axle assembly). The current mileage was approximately 91,000. The failure mileage was approximately 27,000.

Letter from congressman mccotter on behalf of constituent re questions about his my 2002 Windstar recall by Ford the consumer was informed it may take three months for the replacement axle to arrive.