Honda Pilot owners have reported 6 problems related to dashboard failed (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Honda Pilot based on all problems reported for the Pilot.
Popping, cracking even if radio off. Sometimes light pings like rock hitting windshield sometimes loud long static sound. Radio cuts odd and on. Navigation screen will cut in and out and go blank (black). Speedometer dial will reboot and or go blank and reboot. This is all while driving the car. I have had the rear view camera not come on when first putting it into reverse to back up. It did come on after putting car into park and then back into reverse. We had recall work done yesterday 8/10/20. 20-047 6mb002018-21 and 20-051 6hr002019-20 picked car up today and popping and cracking not fixed. Had service tech ride with me and he heard it and also witnessed the radio/navigation screen go out. The �cluster� did not go out during this time. Unsure if the cluster will go out again but the other issues are not fixed. He put in a ticket that states they are unable to fix problem at this time as Honda does not have a fix. These issues occurred on highways, parking lots, stationary in driveway.
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I have been going back and forth with the dealership about the car makeing poping sounds a. D the entire dashboard going out and I can't see anything on there. Screen is out I can not see my speed and it hits the brakes when ever im driving and I almost crashed with my kids in the car with me. I am worried for the safty of my kids.
Entertainment system blanks out and digital info on dash blank out ( no speed info) happens while in motion surface street or highway.
I been having a lot of problems with the 2020 Honda Pilot black edition the brake alert on the dash comes on out of no where without anyone or anything around me. The infotainment, dash and speakers with shotting off n making popping noises. This SUV I use it with my family and that can cause a really nasty accident bc all that happens all of sudden and is really scary. I had my SUV already twice in the dealer n now is going to be 3rd time. Something have to be done. This a 50k+ SUV and driving with a vehicle that have does types of issues is a big risk especially with our kids.
While driving the car in motion, the infotainment system periodically and randomly will 'lose connection' and blackout. When this happens the entire dashboard blacks out and there is no information regarding emergency warnings or speedometer for at least 10 seconds, sometimes more. I have no idea of how fast I am going or if there are any emergency warnings. I have taken to hennessy Honda in woodstock, GA four times and they have not fixed the problem. There is also random static on the entire system.
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The contact owns a 2016 Honda Pilot. The contact received notification of NHTSA campaign number: 15v668000 (electrical system). The vehicle was taken to the local dealer (valley Honda, 296 lee jackson hwy, staunton, va 24401) to be repaired. While the vehicle was being repaired, it was diagnosed that the instrument cluster failed and needed to be replaced. The vehicle was not yet repaired. The local dealer stated that there was a 1% chance of the cluster failing again due to the part being defective. The manufacturer was notified and was working with the local dealer to find a remedy. The failure mileage was approximately 22,000. The VIN was not available.
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