Loud Engine Noise problems of the 2013 Hyundai Santa Fe

Tl the contact owns a 2013 Hyundai Santa Fe. While driving 30 mph, the vehicle emitted a loud sound coming from the engine, the vehicle seized, and would not restart. There were no warning indicators illuminated prior to the failure. The vehicle was pushed to an independent mechanic who diagnosed that there was engine failure. The contact stated that she received a recall notice for NHTSA campaign number: 17v226000 (engine), but never had the vehicle repaired. The VIN tool did not show an open recall. The dealer and manufacturer were not notified. The vehicle was not repaired. The failure mileage was 78,500.

The contact owns a 2013 Hyundai Santa Fe sport. While driving 25 mph, an abnormal noise was heard coming from the engine. There were no warning indicators illuminated. The contact was able to drive the vehicle to a parking lot. The contact turned off the engine, inspected the vehicle, and was unable to restart the engine. The vehicle was towed to nemet motors used cars (150-02 hillside avenue, jamaica, NY 11432, (718) 291-6900), but was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 32,512.

The contact owns a 2013 Hyundai Santa Fe. While driving 25 mph, the engine seized. The contact had to wait two minutes before it was able to start again. In addition, the contact heard an abnormal noise coming from the vehicle approximately six months ago. The contact called millennium Hyundai at 516-282-3800 and the manufacturer and was informed that the failure was not due to a recall and could not be diagnosed or repaired for free. The vehicle was not diagnosed or repaired. The failure mileage was 95,000.

The contact owns a 2013 Hyundai Santa Fe. The contact stated that the vehicle was making abnormal noises, there were strong fumes, the vehicle was difficult to shift, and it stalled several times without warning. The vehicle was taken to the dealer more than twice, but they could not replicate and diagnose the failures. The contact later experienced the engine seizing and had the vehicle towed to the dealer. The dealer determined that the engine assembly needed to be replaced. The vehicle remained at the dealer. The dealer made no mention of NHTSA campaign number: 17v226000 (engine). The manufacturer had not yet been notified. The failure mileage was not available. Parts distribution disconnect.

Tl-the contact owns a 2013 Hyundai Santa Fe. The contact stated that there was an electrical short in which the fuzes shorted more than once. The electrical outlets failed to function when the failure happened. In addition, the power locks randomly locked as well as unlocked when the contact locked the door so at times the power locks failed to function with no warning. In addition there was an abnormal noise heard under the vehicle that was progressing. The contact was included in NHTSA campaign number: 17v226000 (engine and engine cooling) and was to check with the manufacturer to determine when the parts may become available to schedule the recall repair. The contact was also checking to determine if the manufacturer may be able to provide a solution to prevent the failures with an authorized dealer. Parts distribution disconnect. Dyd.

The contact owns a 2013 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 17v226000 (engine and engine cooling). The contact stated that the part was not available within a reasonable time frame to schedule the recall repair. The interim recall notice from the manufacturer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired by a dealer. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was experiencing an abnormal noise progressing from the area of the engine for over a year while. The manufacturer still had not provided the parts to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Hyundai Santa Fe. While driving 65 mph, an abnormal noise emitted from the engine. The contact pulled over to the shoulder and the engine stalled. The failure occurred without warning. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 123,271.

Below is the report sent to Hyundai on July 15, 2013 Hyundai Santa Fe SUV being probed for sudden power loss -- reported by associated press July 10, 2013. We purchased a Santa Fe sport at the end of November 2012. On January 2, 2013 with only 1018 miles on vehicle, our Santa Fe experienced essentially the same problem as described in the referenced article. A loud noise occurred (as if running over an obstacle), the engine lost all power and died. Upon restart, the vehicle would not move either forward or backward in reverse. After setting awhile, we were able to very slowly drive the car about 500 to 1000 feet to the dealership. Ruddell dealership was unable to repeat the experience. I now do not trust the vehicle and want it thoroughly inspected to determine if it too has a cracked axle as noted in the newspaper article. We have a road trip planned in early August and do not want to drive this car until it is thoroughly inspected. I took the car to ruddell auto on July 10 and showed them the associated press article but they did not offer to do anything about it. Ruddell said they would have to wait until Hyundai issued a campaign or recall but that is not satisfactory or acceptable. The car now has about 7400 miles on it. The dealership from which we bought the car is ruddell auto in port angeles, washington 98362, USA. Please contact me and inform me what Hyundai intends to do regarding this serious issue. If I do not receive an acceptable reply from Hyundai, then I, too, will report it to NHTSA.