Engine Oil Leaking problems of the 2007 Hyundai Veracruz

Tl- the contact owns a 2007 Hyundai Veracruz. The contact stated that there was the presence of an oil leak which was progressing internally near the alternator, valve gasket cover and the contact was uncertain of what was causing the failure. The vehicle was not authorized by a dealer yet. The vehicle was not included in NHTSA campaign number: 14v415000 (engine and engine cooling) however, the vehicle exhibited the same failure as the recall campaign. The vehicl ewas not repaired yet. The manufacturer was notified of the failure. The approximate failure mileage was 67,229. Dyd.

Tl- the contact owns a 2007 Hyundai Veracruze. The contact stated that while driving approximately 75 mph the driver noticed the head lights dimming, various dashboard warning lights had illuminated and the steering assist operating improbably. The vehicle was towed to an independent mechanic who diagnosed that the alternator had experienced oil damage due to an oil leak from the front valve cover gasket. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was previously repaired in December 2014 under the NHTSA campaign number 14v415000(engine and engine cooling). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 138,000. Jft.

The contact owns a 2007 Hyundai Veracruz. The contact stated that while driving at approximately 40 mph, the steering wheel seized and the vehicle stalled without warning. The vehicle was towed to a certified mechanic who diagnosed that there was an oil leak in the valve cover gasket causing oil to leak onto the alternator causing to fail as well. The certified mechanic diagnosed that the valve cover gasket and the alternator needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The vehicle was included in NHTSA campaign number: 14v415000 (engine). The approximate failure mileage was 183,000.

Recall from Hyundai: an oil leak from the front cylinder bank valve cover gasket could cause enough oil to drop onto the alternator to damage it, resulting in a failure of the charging system. If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, causing the engine to lose power and the vehicle to stop running; an unexpected engine failure while driving increases the risk of a crash. The manufacturer is not telling owners that this recall eventually causes the failure of the engine as it happened to me and I have now been without a car for more than 3 weeks, waiting to hear from Hyundai corporate if they are going to fix the problem. So far, they have not indicated anything. As the oil is leaking, the car never operate at the optimal amount of oil, causing friction in the engine which eventually blocked the pump sending the oil to the top of the engine in my car. Hyundai has been unresponsive to help rectify the situation. Calling on the safety bureau for actions and will be seeking legal advice since my rental bills are adding up. I had to change my alternator twice, prior to the dealer having to change it twice as well within 4 years due to excessive leakage of oil.

Sufficient amount of oil leaking onto alternator from front cylinder bank valve cover gasket- coating alternator, not allowing the car to start or charge when jumped. Car battery has been replaced twice and serviced at a local repair shop. Local repair shop has documented and noted that there is significant damage occurning from front cylinder bank valvue cover, which is dripping and coating the alternator. Inquired help from Hyundai customer care center and was instructed to bring car into a dealer for further inspection. Unfortunaltly the car has not been able to start and this would require a towing service to tow my vehicle to the closet Hyundai service and dealership, which is over fourty five minutes from my current location. All expenses have to be payed out of pocket from the vehical operative (this includes: towing and all repairs). Hyundai has issued an important safety recall (interim notice)- they were unable to help address towing my broken down vehicle and getting any resolution into fixing the problem addressed in recall letter. I am a concerned customer that reached out to the Hyundai customer care center for assistance. I identify my needs and concerns, as I require my vehicle to comute to and from work and transport children to school. It is very disheartining to learn that after I addressing the safety and well-being of those transported in my car, that I was not even considered a canidate for any type of loaner vehicle until this problem is resolved. As stated in my important safety recall (interim letter):" the vehicle will run on battery power until the battery voltage drops below the engine. . . If this occurs, the engine will shut off and will not restart, increasing the risk of crash. " - Hyundai is not providing me with a safe alternative.

First incident: 3/18/2011 & 16638 mileage : alternator shorted out at 65 mph on interstate 95 resulting in extreme power loss, very hard steering and difficult, unsafe vehicle control which finally ended in complete loss of power. Car towed to dealer which diagnosed an undetected oil leak from the valve cover dripped into alternator causing it to short out. Valve gasket was changed and alternator replaced. Second incident 1/23/2012 & 26000 mileage: same scenario, alternator shorted out upon accelerating on to FL state road in heavy traffic resulting in extreme power loss, very hard steering and difficult, unsafe vehicle control which finally ended in complete loss of power. Car towed to dealer which diagnosed an undetected oil leak from the valve cover dripped into the alternator causing it to short out. Valve gasket was changed and alternator replaced a second time. Note there was only 9362 mileage between incidents. The dealer says there is no fix for this other than replacing valve cover gasket and alternator when it happens again. This cannot be detected by dealer visual inspection prior to failure. This is very unsafe. I have all maintenance done at the dealership I purchased the car at according to the maintenance schedule and the dealer recommendations. Also note that vehicle at dealer 3 months before the second incident. This requires a recall before some dies in an accident.