Air Bag Problems of Jeep Cherokee - part 2

Jeep Cherokee owners have reported 196 problems related to air bag (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Cherokee based on all problems reported for the Cherokee.

36 Air Bag problem of the 2015 Jeep Cherokee

Failure Date: 06/19/2024

Right rear seat airbag deployed alone while driving. Airbag signal came on.

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37 Air Bag problem of the 2015 Jeep Cherokee

Failure Date: 05/20/2024

Jeep has never been in accident properly and regularly maintained when driving on freeway all of the sudden out of nowhere service airbag system and service park brake pop up I was fearful for my life when getting home not knowing if airbags will work heaven forbid I get in car accident or car may roll over onto street because park brake is not working I went to dealership and asked what's wrong with viechole did manufacturer put in faulty airbags or installed broken brake they refused to tell me what the issue is unless I pay them over $500 just to know what's wrong with car I told them car was never in accident properly maintenanced the problem has to be with manufacturer they said unless I pay $500 they will not tell me what's wrong with the Jeep please investigate Jeep for failed car parts.

38 Air Bag problem of the 2015 Jeep Cherokee

Failure Date: 04/13/2024

The contact owned a 2015 Jeep Cherokee. While the contact's husband was driving at unknown speeds, the husband accidentally stepped on the accelerator pedal and the front bumper crashed into a brick wall that was in front of the contact's air conditioning unit. The air bags did not deploy. The contact's husband sustained cuts, bruises, and neck injuries. The vehicle was towed to a collision shop. The vehicle was destroyed. There was a police report filed. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer's representative pulled the data recorder from the vehicle and an assessment was made of the data from the crash. The failure mileage was approximately 111,000.

39 Air Bag problem of the 2019 Jeep Cherokee

Failure Date: 03/22/2024

Was involved in a t-boned accident where the front end of my Jeep stuck a vehicle in the side. The collision sensor did not activate nor did the air bags deploy. The other vehicle involved had airbags that deployed. The Jeep is at my residence for inspection. With airbags not performing properly (faulty) this did not keep the upper body from jilting forward which causes head and shoulder issues. Insurance has not investigated neither did police. There was no warning lights or messages indicating that there was a problem prior to the accident.

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40 Air Bag problem of the 2019 Jeep Cherokee

Failure Date: 02/25/2024

Airbags did not deploy during mva to passenger side front door that resulted in totaling of the vehicle.

41 Air Bag problem of the 2018 Jeep Cherokee

Failure Date: 02/14/2024

This was a Jeep sold to me with active recalls.

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42 Air Bag problem of the 2015 Jeep Cherokee

Failure Date: 02/05/2024

Transmission has a delay when taking off from a stop (2-3 second delay while accelerating before it shifts), had a message saying service airbag, service transmission, service park break then all messages disappeared.

43 Air Bag problem of the 2018 Jeep Cherokee

Failure Date: 01/22/2024

Last week we noticed steering wheel controls not working, steering wheel heater . . Cruise control ,, hands free,controls today took in to Jeep dealer in superior WI was told it is the clock spring , squib,, said that we have to replace entire unit including new airbag . . As we do not know for sure if until the work done ,air bag would deploy as per dealer ,he isn't 100 percent sure. ,and the entire thing has to be replaced at a hefty cost of 1000. 00 as well as safety , being told that other larger trucks and Jeep models have had this as a recall I contacted Jeep and they said nothing they can do ,, but to hang on to receipts in the event of a future recall. . We do not feel that they are treating this as the safety issue that it truly is . This is after we have had rear driver caliper replaced over heating and seizing , at 800. 00. Also been told this is common for Jeep and another safety issue as well . The dealer said both are recall worthy on this vehicle . This has been all within 50 -60,000 miles. . We feel something needs to happen here before someone gets killed. Thank you.

44 Air Bag problem of the 2017 Jeep Cherokee

Failure Date: 12/17/2023

I slide off the road and went into a ditch then rolled a dew times no airbags denied I was upside-down bach shoulder head injury and left leg all on the left side . Y mirror wouldn't call 911 I have photos.

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45 Air Bag problem of the 2017 Jeep Cherokee

Failure Date: 12/07/2023

The contact's wife owns a 2017 Jeep Cherokee. The contact stated while driving 40 mph, the vehicle before him stopped suddenly, causing his vehicle to crash into the rear end of the other vehicle. The air bags failed to deploy. The emergency units transported the contact to the hospital, where he was informed that his upper spine disk could be dislocated or fractured. An appointment was scheduled for an mri. A police report was filed. The vehicle remained at the scene on the side of the road. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 58,000.

46 Air Bag problem of the 2018 Jeep Cherokee

Failure Date: 10/18/2023

I struck the back of a semi truck on the freeway at an estimated 35-40 miles per hour. I did not apply my brakes. Extensive damage to the entire front of my vehicle.

47 Air Bag problem of the 2019 Jeep Cherokee

Failure Date: 10/04/2023

Questions answered in order: major component glitch, messages for most components appeared on screen, air bag, transmission, zero speed, annunciator alarming, will try to duplicate and take pictures. Car stalled in road as driving. In process no indication prior to failure, all at once.

48 Air Bag problem of the 2019 Jeep Cherokee

Failure Date: 09/21/2023

I know there is a recall for the air bags and my air bag light came on and said service airbag’s system. I read y’all’s article that says keep a watch on my dash board and this is a safety concern and very dangerous if I wreck or someone wrecks into me and my airbags don’t go off.

49 Air Bag problem of the 2016 Jeep Cherokee

Failure Date: 09/06/2023

Start driving the vehicle multiple times during the operation you get a service airbag message with a code / dtc of b0020-13 which fca put out a TSB for but when you do take the car in the code is not stored in memory, so they refused to repair it.

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50 Air Bag problem of the 2016 Jeep Cherokee

Failure Date: 09/04/2023

Passenger airbag inadvertent deployment. Warning lamps: service airbag system service parking brake 4wd unavailable driver seatbelt not fastened phone unavailable occasionally check engine description leading up to incident: several days of seeing warning lamps. Limited driving. Disconnected battery for 8 hrs. Reconnected battery. Backed out of garage into driveway. Sat in car idling at 2000 rpms with ac on. After 3 mins, passenger airbag deployed. Additional info: nothing on passenger seat at time. No work had been done in or around ip. {instrument panel}.

51 Air Bag problem of the 2017 Jeep Cherokee

Failure Date: 08/28/2023

My vehicle was in 2 major wrecks. One in Dec 2021, where I t boned someone who turned in front of me at a green light. $19k in damages. Should have totaled it. But how in the hell the air bags didn’t go off is amazing. Bc my chest hit the steering wheel so hard I had to be treated for it. Not only that but the wreck destroyed my lower vertebrae. After it took the shop 6 months to fix and taken back for problems multiple times. I had it 2 weeks, and the brakes failed. Due to something the shop did I’m sure but I rear ended a lady with no brakes at 45-50 mph. Slamming directly into her even though I saw her. I broke my toe I hit the brakes so hard. But again I hit her directly where all the sensors are and this wreck was worse than the first the vehicle totaled and no air bags went off…. I shattered my left knee from hitting the dash. Broke my big toe on my right foot etc. Why didn’t my air bags go off…… I bought my vehicle certified pre owned in 2019. There’s no way in either wreck I missed that air bag sensor. I work in the collision industry. I know they have to be hit directly on to make them go off but there is no reason mine shouldn’t have other than a defect. I was alone in the first wreck, the second I was further injured and had to stop treatment I was still undergoing from the wreck before bc of the lapsing. My daughter was also injured in the second wreck. Second wreck happened in July 2022.

52 Air Bag problem of the 2014 Jeep Cherokee

Failure Date: 08/04/2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (air bags). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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53 Air Bag problem of the 1999 Jeep Cherokee

Failure Date: 07/28/2023

The contact owns a 1999 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the airbag warning light was illuminated and gauges failed to work. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

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54 Air Bag problem of the 2015 Jeep Cherokee

Failure Date: 07/16/2023

The contact owned a 2015 Jeep Cherokee. The contact stated that while driving at 35 mph, the contact drove into the next lane and crashed into another vehicle because of an off-tire rod. The air bags did not deploy. The vehicle was going 35 mph at the time of the crash. The vehicle was towed to a lot. No warning light was illuminated. A police report was filed. One person was injured. The driver has had a head and rib injury. Medical treatment was needed for the injury. The contact had got an mri for her ribs and took tylenol for her head. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and have not reached back out to the contact yet. The failure mileage was approximately 115,020.

55 Air Bag problem of the 2018 Jeep Cherokee

Failure Date: 06/26/2023

Jeep Cherokee 2018 limited ac turns off throughout the drive. It makes the SUV vibrate to the point I can’t see out the review mirror. Had ac serviced and checked. Issue persisted shortly after.

56 Air Bag problem of the 2018 Jeep Cherokee

Failure Date: 06/24/2023

Received a message on car display to "service airbag system. " dealer (tasca of white plains, NY) determined that one of the crash sensors had failed. Dealer said that first replacement sensor was defective, and that they would need to install a second one. If what the dealer said is true about the replacement sensor, then that's two defective crash sensors.

57 Air Bag problem of the 2019 Jeep Cherokee

Failure Date: 06/21/2023

Hard impact to front of car during an accident, car was totaled by insurance, air bag did not deploy on drivers side. No issues with the car or warning lights on before the accident. No indication the air bag was not working properly.

58 Air Bag problem of the 2014 Jeep Cherokee

Failure Date: 06/20/2023

The contact owned a 2014 Jeep Cherokee. The contact stated while 10 mph the front passenger air bag deploy without any warning causing the front passenger dent out. No one was injured. The contact was able to drive the vehicle to a collision center. The vehicle was deemed a totally lost by the insurance company. The manufacturer was not contacted. The failure mileage was 61,000. VIN was not available.

59 Air Bag problem of the 2021 Jeep Cherokee

Failure Date: 03/18/2023

Was driving down hwy and vehicle pulled out directly in front of me. Nothing I could do but hit the brakes. Severe front end damage done to my 2021 Jeep Cherokee. Airbags did not deploy. There were injuries. No one can figure out why the airbags didn't deploy on either the passenger side nor the driver side. Thankfully no one was killed. I believe there to be a defect in the airbags on this vehicle of not deploying. The collision was fast enough and enough front end damage to deploy. The airbags in the other vehicle that was involved deployed just fine. Ours however didn't. Asking Jeep to look at their 2021 Cherokee models.

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60 Air Bag problem of the 2014 Jeep Cherokee

Failure Date: 02/08/2023

Driving the vehicle for a few mins and the seatbelt light and airbag lights will come on and message show service airbags soon. Will stay in for about 2 mins to 15mins. Does not occur everyday but would say once every two weeks.

61 Air Bag problem of the 2018 Jeep Cherokee

Failure Date: 02/06/2023

Constant overheating , I have replace the cooling system 3 times.

62 Air Bag problem of the 2014 Jeep Cherokee

Failure Date: 12/24/2022

I got into a car crash that completely crushed my vehicle and the airbags didn’t deploy at all. Serious injuries were sustained.

63 Air Bag problem of the 2021 Jeep Cherokee

Failure Date: 12/22/2022

The contact owns a 2021 Jeep Cherokee. The contact stated while driving approximately 30 mph and crossing an intersection, he crashed into another vehicle head-on. The contact stated the air bags did not deploy and the driver-side seat belt did not retract. The contact sustained injuries on his chest due to hitting the steering wheel and had bruises/swelling on his right foot. The contact sought medical attention at a near hospital. The contact stated the other driver was taken by an ambulance but was unaware of their injuries. A police report was filed. The contact was unable to restart the vehicle and stated he saw smoke from the engine due to the antifreeze leaking. The vehicle was not drivable. The vehicle was towed to his residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 28,000.

64 Air Bag problem of the 2015 Jeep Cherokee

Failure Date: 12/15/2022

Air bag service light came on. Took it to a reputable repair business. Diagnosed with codes b0020-13 left side seat deployment squib 1. Found tech service bulletin #10-002-18 for replacing air bag seat harness and seat bolts for this code. Chrysler recommends both harnesses are replaced (left and right). Chrysler is charging $2,677. 16 for the parts. They say it is a 'common' problem and in fact the parts are on back order until at least January 19th. This is a safety issue as the airbag will not deploy. The vehicle is less than 10 years old, which meets two out of three criteria for it to be considered a recall issue. I cannot afford this type of repair which is a problem I did nothing to create.

65 Air Bag problem of the 2016 Jeep Cherokee

Failure Date: 12/07/2022

The contact owns a 2016 Jeep Cherokee. The contact stated that while his fiancé was driving approximately 35 mph, the vehicle crashed head-on into a tree. During the crash, the front-end was severely damaged but no air bags deployed. During the crash, the driver sustained head and neck injuries rendering her unconscious. The driver also sustained an injured right knee, leg contusions, and lacerations; along with chest and torso injuries. The driver was transported from the scene to seek medical attention. A police report was taken at the scene. The vehicle was towed from the scene. The vehicle was later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 70,000.

66 Air Bag problem of the 2019 Jeep Cherokee

Failure Date: 12/02/2022

My air bag light keeps coming on staying the air bag sensor is off. Thst could cause a major problem if I were to be involved in an accident. My transmission is jarring bad feeling like I've been hit. This scares me every time it jars. This could cause problems in any situation involving me mashing the gas because there is a delay in aerating. Have spoken to my dealership about these problems.

67 Air Bag problem of the 2017 Jeep Cherokee

Failure Date: 11/21/2022

The contact owns a 2017 Jeep Cherokee sport. The contact stated that on multiple occasions while driving at an undisclosed speed, the air bag warning light intermittently illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 100,000.

68 Air Bag problem of the 2019 Jeep Cherokee

Failure Date: 08/01/2022

I was driving under the speed limit at night after work and a bull elk piped out running at fun speed. I barely had a chance to put my foot on the break. I had to a head on collision. My 2019 Jeep trailhawk front airbag deployed. My driver side knee air bag blew my acl. I no longer have one in my right knee. I have to get a new acl from a donor “cadaver” from my understanding the brand of knee airbag are recall. Takata brand. They explode when deployed. It caused multiple problems in my leg. I can’t walk.

69 Air Bag problem of the 2019 Jeep Cherokee

Failure Date: 07/15/2022

The knee air bag on the drivers side is partially hanging out of its compartment , despite never being in a wreck. The engine stalls out during take off ! the anti theft system keeps locking me out.

70 Air Bag problem of the 2015 Jeep Cherokee

Failure Date: 07/12/2022

During an accident, the air bags failed to deploy when hit by a Dodge ram 2500. The vehicle was totalled by the insurance company, and the insurance company took ownership of the vehicle.



Cherokee Service Bulletins
Cherokee Safety Recalls
Cherokee Defect Investigations