Jeep Cherokee owners have reported 598 problems related to service brakes (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Cherokee based on all problems reported for the Cherokee.
Parking break engages when car comes to a stop engine light is on them goes off.
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all problems of the 2020 Jeep Cherokee
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While driving, the emergency brake system becomes enabled, which immediately causes the vehicle to stop and sometimes stall. This is so dangerous! my daughter has been in the middle of an intersection when the vehicle has done this, she's lucky she hasn't been struck and killed. We have not taken it to a dealership, however online reports confirm this problem, and that the NHTSA is investigating it. There is a warning light that comes on when this happens, it says brake, and then it gives prompts on what you need to do to disable the emergency brake. This has happened about four times in just this past year (we purchased this vehicle used and have owned it for one year), with the most recent time happening over the weekend. I was reversing the vehicle to move it to another spot in our driveway. I reversed the vehicle, then put it in drive, and it immediately stopped and flashed brake and enabled the emergency parking brake, although I didn't even touch it! I had to then put my foot on the brake, push the emergency brake button, (I think twice), and then I was able to drive forward.
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all problems of the 2019 Jeep Cherokee
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Rear tires locked up in reverse. While in gear they lock up randomly. Car shut off and broke down while driving on expressway and lost control. No accident but could’ve been bad. 4x4 light on says svc. Mechanic says shows signs of new safety recall 02c? talked to Jeep dealership and they weren’t aware of such recall on this model. Need help on who to contact and what to do.
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all problems of the 2014 Jeep Cherokee
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The contact’s daughter owns a 2017 Jeep Cherokee. The contact was informed that while driving approximately 35 - 40 mph, the brake pedal was depressed but failed to engage. The vehicle jumped a curb, causing the driver to activate the parking brake to stop the vehicle. The brake warning light then illuminated. The vehicle was taken to a certified mechanic who diagnosed that the brake pads were worn. The brake pads were replaced; however, the brake failure warning light illuminated again. The vehicle was returned to the dealer and test-driven. The contact stated that the brakes failed to engage while the vehicle was shifted into reverse. The dealer engaged the parking brake to stop the vehicle. The vehicle was taken to an auto parts store and a diagnostic test was performed and a fault for the brake booster was retrieved. The vehicle was not repaired due to the part being out of stock and needing the manufacturer's permission to sell the part. The vehicle was driven to the residence and remained unrepaired. The contact stated that while driving into the garage and depressing the brake pedal, there was a metallic grinding sound coming from the brakes. The contact became aware of NHTSA campaign number: 17v572000 (service brakes, service brakes, hydraulic); however, the VIN was not included. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
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all problems of the 2017 Jeep Cherokee
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I purchased a used 2017 Jeep Cherokee trailhawk in March 2025 for $13,000. Four days later, the transfer case failed while driving, leaving me stranded in traffic and requiring a tow. The dealership replaced the transfer case using a used part, but did not disclose that to me at the time. Roughly four months later, the vehicle failed again, this time grinding gears and failing to shift properly out of park or into drive. It began rolling forward while supposedly in park, and now requires the emergency brake to be engaged at all times to prevent it from moving. This makes the vehicle unsafe to operate or park and creates a serious safety hazard for myself and others. There were no dashboard alerts or warning lights before either failure. The most recent symptoms appeared suddenly in July 2025 and have persisted. The initial failure was confirmed by the dealership, but I have not had the second failure diagnosed due to lack of trust in the dealership's work. The issues are plainly visible and reproducible. The vehicle has not been inspected by the manufacturer or insurance representatives. I have filed complaints with the new york attorney general, dmv, and bbb. I later discovered that an open NHTSA safety recall on the powertrain was issued before the date of sale, but the dealership had me sign a document stating there were no recalls and failed to disclose this recall entirely. I am working with a lawyer and seeking resolution through consumer protection laws and formal complaints.
The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the contact stated several unknown warning lights illuminated. The contact stated that the abs, traction control, and the parking brake warning lights were illuminated. In addition, the back-over prevention and forward collision sensors were independently deactivated. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
Went to go to the grocery store and the electronic park brake was engaged. Had it reset, went to the grocery store and it was re-engaged. Had it towed to dealer, upon diagnosis, corrosion was found at epb module and connector pin. Declined repair and had it towed back home due to dealership quoting almost three thousand dollars for parts and repair. Upon later research, found that there is a known issue with water intrusion in this area that caused this and that there is a class action lawsuit due to almost 1. 3 million vehicles affected by this and has been known about for almost 5 years. Dealership claims sunroof does leak but there has never been evidence of a leak from that area.
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all problems of the 2016 Jeep Cherokee
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When at idle at a stop sign or stop light the parking brake will engage. I have to put my Jeep in park and then turn the Jeep off and back on a few times to disengage the parking brake. This has occurred multiple times.
Electronic parking brake engaged and wouldn't release. Possibility of occurrence while driving. Problem has been confirmed by independent service center to have been caused by water leakage into the area where the parking control module is located. Water was found pooling in parking control module which corroded connecters. Vehicle has not been inspected by anyone but the service center. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Driving a 2021 Jeep Cherokee trailhawk on the interstate with cruise control engaged. All of a sudden the vehicle decelerates/downshifts and the display screen flashes "4wd system unavailable service required" and "4wd neutral warning". Trying to cross traffic to get to the shoulder of road and almost hit due to deceleration. Press gas pedal and nothing. Traction control light flashes on. Coast cross traffic to shoulder side of the road. Shut off Jeep. Check for loss of fluids and/or parts. Check brakes. Nothing. No smoke. No burning smell. Turn vehicle on. Vehicle automatically engages parking brake. Shift off parking brake and shift vehicle into drive and it makes a grinding noise like its trying to shift into 4wd. Snow mode pops on as well as the fwd collision light and traction control. Jeep ran just fine until this point and no prior incidents, no bad/hard shifting. Nothing.
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all problems of the 2021 Jeep Cherokee
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Delamination of the display can have settings that affect the way the vehicle physically brakes and steers that are configured via the uconnect system. Needs replaced.
This vehicle is not safe to drive because it doesn't brake, it takes several seconds to reduce speed after hitting the brakes, and at high speeds it takes longer, which can put anyone's life at risk. The engine is damaged, it releases smoke and is leaking oil, and it heats up when you're moving on the freeway, which can be dangerous. The car loses power while moving. They told me that it was in perfect condition, which they lied to me, putting the lives of many people at risk. The second day after I took it out of the dealership, I realized that the engine was damaged. It started to smoke and lose power. On the road, I almost had an accident because the car didn't brake well. They sold it to me like that. They didn't want to give me the carfax and it hasn't been inspected. They told me that it was in perfect condition, which they lied to me, putting the lives of many people at risk. The second day after I took it out of the dealership, I realized that the engine was damaged. It started to smoke and lose power. On the road, I almost had an accident because the car didn't brake well. They sold it to me like that. They didn't want to give me the carfax I took it to a workshop that they had and the car continued to have the same problems. I would like provide you the video I have it’s the test the engine of the car it’s in really bad condition releasing smoke please observe the black part of the engine cover. The upper part, if you look closely, you can see the smoke coming out. It is a less visible photo. It has the problem.
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all problems of the 2015 Jeep Cherokee
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The emergency parking brake failed and became stuck in place, making my vehicle unable to get out of park to drive. I am able to shift gears but the epb is stuck. There is also instances where the epb has turned on by itself in the middle of driving. I saw there was research ongoing with this issue in 2014-2021 Jeep Cherokees (pe 22-009) which is related to a previous recall (15v-393). I hope this issue is able to progress to a recall as this is severely dangerous and inconvenient. Thankfully this has only happened while I was driving not near other cars but in the event this should happen on the highway for instance it could be catastrophic.
Parking brake will automatically engage randomly while car is stopped at lights, stops signs, ect. The only way to reset is to put vehicle in park, turn off ignition and restart vehicle. Has happened several times over the last 3 months.
The contact owns a 2019 Jeep Cherokee. The contact stated that after restarting the vehicle, the steering wheel became difficult to turn in either direction. The contact stated that the messages for the abs, traction control, and parking brake were displayed. The cause of the failures were not yet determined. The local dealer and manufacturer were not contacted. The failure mileage was 101,000.
Electronic parking brake (epb) module. Yes confirmed by a independent service center. Warning park brake indicator. This is the second time happening. First time was sept 2024 was fixed. Taking it in tomorrow for confirmation, if same issue mechanic stated the part is on national backorder!!!! unable to release out of park brake which in turn, unable to drive car. Safety issue when driving, stops abruptly, can't disengage safety brake.
On or about [xxx] on Tuesday [xxx] my parking brake automatically engaged itself. With the help of a friend, pulled fuse and emergency brake was disengaged and I got to drive home. Two days later, same issue, now this time tried same remedy and it did not work. So now I’m stranded 30 miles from home with my dog. Call tow truck, tow vehicle to dealer, dealer said water had something to do with module activated emergency brake. I’m without vehicle for days while they locate module and have a guy who comes in once a week to find out where water is coming from. I’ve read at least 80 complaints on the issue today. Isn’t Chrysler gonna do anything about this problem? sad, broke and car less! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Over the past several months, I’ve experienced intermittent issues with the electronic parking brake on my 2017 Jeep Cherokee. On several occasions, the parking brake activated unexpectedly while I was driving, creating safety concerns and inconsistent vehicle behavior. As of two days ago, the issue became significantly worse. The electronic parking brake activated again while the vehicle was stationary and has since failed to disengage, rendering the vehicle undrivable. I had the vehicle examined by a certified mechanic, who performed a diagnostic test. The results indicated a water intrusion issue that has caused damage to the electronic parking brake module. The mechanic explained that moisture had likely entered the module area, leading to electrical malfunction and failure of the system to release the brake. This is now a critical mechanical and safety concern that requires immediate repair and resolution.
Unknown. Discovered with maintenance.
Water intrusion, causing damage to my electric parking brake module. Parking brake and engaged while vehicle was in motion.
Car completely died while operating. No power. Dead in middle of the road. Unable to signal other cars. Jeep dealership ran code and replaced battery. Did not check ptu as requested. Car is now acting up similar to ptu issues. Exact same experiences as outlined in the recall for 2017 to 2020. 2021 should be included for this recall and reviewed or repaired as this is a known issue in Jeep cheerokes. This is a serious issue due to the fact that they shut down immediately leaving you in the middle of the road with zero ability to notify anyone you are stopped. No warning signs were present.
Parking brake module and connector got major water damage. My mechanic found over four gallons of water under my spare tire compartment. After inspecting it he found the module and wires fried. While driving my parking brake light came on and by time I parked my parking brake would not disengage. Check engine light, parking brake light, and traction control light. My vehicle is currently with my mechanic and currently being looked at. He is still trying to find parts and find the cause of the water leak. This was a very dangerous situation that could have caused a major accident.
Water intrusion into electronic parking brake module caused a failure which caused the parking brake to set which would not allow the vehicle to move and parking brake could not be released. This vehicle has already been to the dealer for a safety recall for the power lift gate module located in the same area as the parking brake module and for the same reason water intrusion which could cause potential fires. Dealer would not warranty the parking brake module as if this is the same problem as the power lift gate module located right next to each other. There are numerous threads on the internet from other Cherokee owners with the same issue.
My service park brake lights came on, and I had issues where my parking brake tried to engage when I was driving a couple of times. Then when I tried to drive it to a mechanic it completely locked up and I couldn’t drive it. It turns out that my spare tire well was flooded due to a known leak issue, which there is an open recall for that/a power lift module. But due to this leak, the blood water in my tire well ran down onto my parking, brake, computer, module and connector, which made it corroded and shorted it out. My mechanic advised me to take it to the dealership and talk to Chrysler to get it fixed since the lake is a known issue and this is consequential damage due to this issue, but they said since my car is out of warranty there’s nothing they could do for me but have me pay for it out of pocket. Concerning considering this is a major safety issue.
The electronic parking brake locked up at an intersection - only way I could get it going again was disconnect and reconnect the battery. Took to dealer and was diagnosed as the parking brake module. Dealer wanted $1900 to repair but the part was on back order for an unknown time. Removed all fuses linked to parking brake and was told to drive it - only has front wheel drive as computer thinks parking brake is on - Jeep has told us that water leaks into to them and shorts them out. Not impressed as times are tough and not getting any help from Jeep. Why is there not a recall as this seems like a infection with this model?.
This is a 2014 Jeep Cherokee, this model does have a recall for water leaking in through the truck. That causes the electronic parking break module to short out and lock the parking brake in as engaged. My Jeeps VIN however is not a part of the recall for some reason, this part was replaced on 4/16/22. Today 3/9/2023 the parking brake engaged and was locked on when we put the car in park. The spare tire compartment is full of water, everything in the trunk was wet. And the piece from the service advisor that was replace in 2022 has water in it, and it is corroded.
E-brake service light came on and couldn’t release it, so it had to be towed for a second time in 3 days. The first mechanic released it and said I would be able to drive it until I could get it to the dealership for a possible computer issue that he wouldn’t be able to preform. I drove it a total of 9. 5 miles after this before it did it again and I had to have it towed. This was very scary to know that the e-brake could just lock up at anytime or anywhere. I could easily get injured or killed if it happened at the wrong time or place. The dealer found that the module was full of water and needed to be replaced. This is my 3rd Jeep in almost 31 years and now I’m not feeling safe with a Jeep anymore. Why hasn’t there been a recall when it’s a big safety issue? I did get warning lights when it happened the 1st time and did have it towed because it wouldn’t disengage no matter what I did. It’s costing me $400+ to replace the module and $400+ to put in a new multifunctional switch that the dealers repair shop also states is involved with this issue. Also, it cost me $105 for the 1st tow and $171 for the 2nd and $110 for the 1st mechanic to look at it. Again, I’m a senior citizen and should not feel scared to drive my vehicle nor need to spend $800+ and an additional $386 to resolve an issue that Jeep has known about for years and is just waiting for it to kill someone before they respond!.
Ptu went out they replaced it it was still not working and they said OH well now ptu is still out and it rolls in park won’t shift when pulling out and is very scary to have my kids in this death trap.
My parking brake goes on out of the blue and my warning lights next to the shifter are on indicating there is a problem. My mechanic cannot fix it and the dealership said there is a recall but does not have a remedy, but says it is a safety issue. (!) I am afraid I will get into an accident. Please advise.
Parking brake malfunction. Parking brake will not disengage.
Parking brake engaged while reversing out of driveway. "service parking brake" message on dash and parking brake lights on dash. Parking brake flashing amber led lights. Parking brake not working. This is for a 2015 Jeep Cherokee, an investigation was opened and closed. Unsure of the outcome. Concerned though as I had a water leakage into the lift gate power module causing a small fire. That was repaired/replaced with recall in 2024. Now the same issue is happening with my power breaks. I feel like this should be covered under recall.
Have been dead spots in the gas pedal since we bought it, had almost caused accidents a few times. The transmission has been banging in gear for 4 years. The rear brake calipers do not work. I have asked the dealer many times why my 19 doesn't have the recalls for thus like the 18 and 20 do. They have no answers. I.
Forbthe past gew months my 2014 Jeep Cherokee latitude had been in and out of the shop. The ebrake will set itself and not disengage. I think they have replaced everything remotely associated with the ebrake. I picked it up again yesterday afternoon, drive 3 minutes down the road, pulled into a parking space, put in park, and the ebrake came om before I even shut the vehicle off. It will not disengage. I am currently sitting beside the vehicle, waitin for the service tech to call me back yet again. I have quite literally lost count of how many times rhis vehicle has been in the shop since I got it a year and a half ago.
My parking brake turned on by itself when I started my 2015 Jeep Cherokee and would not turn off. The parking brake light also came on. It is available for inspection. My safety and others safety was put at risk because my car could have stopped running while I was driving. I will be taking it to my local Jeep dealership to have it looked at. I have had a mechanic look at it but was told he could not fix it.
Chatgpt you said: my Jeep 2019 is losing power and steering which lead em. To. Collide with a pole to stop the vehicle in was going around 30 mph and the brakes also stopped working write me a complaint answering these questions with my story what component or system failed or malfunctioned, and is it available for inspection upon request? how was your safety or the safety of others put at risk? has the problem been reproduced or confirmed by a dealer or independent service center? has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear chatgpt said: chatgpt complaint regarding vehicle malfunction – 2019 Jeep to whom it may concern, I am writing to formally report a serious safety issue with my 2019 Jeep, which resulted in a dangerous loss of control while driving. Component/system failure: while driving at approximately 30 mph, my vehicle suddenly lost power, causing both the steering and braking systems to fail simultaneously. This forced me to collide with a pole in order to stop the vehicle. I believe this may be related to the electrical system, power steering, or braking system. The vehicle is available for inspection upon request. Safety risk: this malfunction put both my safety and the safety of others at significant risk. Losing power, steering, and braking capabilities made it impossible to control the vehicle, which could have led to a severe accident involving other vehicles, pedestrians, or property. Reproduction/confirmation: at this time, I have not had the issue formally reproduced or confirmed by a dealer or independent service center, but I am seeking an inspection to determine the cause. Inspections: the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives, but I am in the process of reporting this incident to all relevant s.
Problem Category | Number of Problems |
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Service Brakes problems | |
Brake Disc Rotor problems | |
Brake Electric Antilock problems | |
Brake Disc problems | |
Brake Disc Pads problems | |
Brake Foundation Components problems | |
Brakes Failed problems | |
Brake Light On problems | |
Brake Disc Caliper problems | |
Brake Drum problems |