Service Brakes Problems of Jeep Cherokee - part 2

Jeep Cherokee owners have reported 607 problems related to service brakes (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Cherokee based on all problems reported for the Cherokee.

36 Service Brakes problem of the 2017 Jeep Cherokee

Failure Date: 03/01/2025

My parking brake goes on out of the blue and my warning lights next to the shifter are on indicating there is a problem. My mechanic cannot fix it and the dealership said there is a recall but does not have a remedy, but says it is a safety issue. (!) I am afraid I will get into an accident. Please advise.

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37 Service Brakes problem of the 2017 Jeep Cherokee

Failure Date: 02/28/2025

Parking brake malfunction. Parking brake will not disengage.

38 Service Brakes problem of the 2014 Jeep Cherokee

Failure Date: 02/25/2025

Parking brake engaged while reversing out of driveway. "service parking brake" message on dash and parking brake lights on dash. Parking brake flashing amber led lights. Parking brake not working. This is for a 2015 Jeep Cherokee, an investigation was opened and closed. Unsure of the outcome. Concerned though as I had a water leakage into the lift gate power module causing a small fire. That was repaired/replaced with recall in 2024. Now the same issue is happening with my power breaks. I feel like this should be covered under recall.

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39 Service Brakes problem of the 2019 Jeep Cherokee

Failure Date: 02/21/2025

Have been dead spots in the gas pedal since we bought it, had almost caused accidents a few times. The transmission has been banging in gear for 4 years. The rear brake calipers do not work. I have asked the dealer many times why my 19 doesn't have the recalls for thus like the 18 and 20 do. They have no answers. I.

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40 Service Brakes problem of the 2014 Jeep Cherokee

Failure Date: 02/09/2025

Forbthe past gew months my 2014 Jeep Cherokee latitude had been in and out of the shop. The ebrake will set itself and not disengage. I think they have replaced everything remotely associated with the ebrake. I picked it up again yesterday afternoon, drive 3 minutes down the road, pulled into a parking space, put in park, and the ebrake came om before I even shut the vehicle off. It will not disengage. I am currently sitting beside the vehicle, waitin for the service tech to call me back yet again. I have quite literally lost count of how many times rhis vehicle has been in the shop since I got it a year and a half ago.

41 Service Brakes problem of the 2015 Jeep Cherokee

Failure Date: 01/31/2025

My parking brake turned on by itself when I started my 2015 Jeep Cherokee and would not turn off. The parking brake light also came on. It is available for inspection. My safety and others safety was put at risk because my car could have stopped running while I was driving. I will be taking it to my local Jeep dealership to have it looked at. I have had a mechanic look at it but was told he could not fix it.

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42 Service Brakes problem of the 2019 Jeep Cherokee

Failure Date: 01/29/2025

Chatgpt you said: my Jeep 2019 is losing power and steering which lead em. To. Collide with a pole to stop the vehicle in was going around 30 mph and the brakes also stopped working write me a complaint answering these questions with my story what component or system failed or malfunctioned, and is it available for inspection upon request? how was your safety or the safety of others put at risk? has the problem been reproduced or confirmed by a dealer or independent service center? has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear chatgpt said: chatgpt complaint regarding vehicle malfunction – 2019 Jeep to whom it may concern, I am writing to formally report a serious safety issue with my 2019 Jeep, which resulted in a dangerous loss of control while driving. Component/system failure: while driving at approximately 30 mph, my vehicle suddenly lost power, causing both the steering and braking systems to fail simultaneously. This forced me to collide with a pole in order to stop the vehicle. I believe this may be related to the electrical system, power steering, or braking system. The vehicle is available for inspection upon request. Safety risk: this malfunction put both my safety and the safety of others at significant risk. Losing power, steering, and braking capabilities made it impossible to control the vehicle, which could have led to a severe accident involving other vehicles, pedestrians, or property. Reproduction/confirmation: at this time, I have not had the issue formally reproduced or confirmed by a dealer or independent service center, but I am seeking an inspection to determine the cause. Inspections: the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives, but I am in the process of reporting this incident to all relevant s.

43 Service Brakes problem of the 2019 Jeep Cherokee

Failure Date: 01/22/2025

When I am at a stop like a stop sign or light the engine will sometimes stall not allowing me to drive. It won’t go which is extremely dangerous. The car will have lights come on about airbags or it’ll be passenger seat belt when I don’t even have a passenger in the car. The brakes have locked up on me when coming to a stop the brakes have gone rock solid allowing no movement and I’ve almost hit other cars due to it locking up and not stopping. You would have thought someone out a rock under my brake. All of this has happened multiple time.

44 Service Brakes problem of the 2014 Jeep Cherokee

Failure Date: 01/22/2025

Parking brake turned on by itself and would not disengage. I finally got it to work again and then while driving it did it. Prior to this I was getting a warning about my rear lift gate. I have tried everything to fix it and it does not seem to respond. I have researched this and it seems to be a big problem. Please have Jeep issue a recall.

45 Service Brakes problem of the 2015 Jeep Cherokee

Failure Date: 01/19/2025

I was driving down the highway and my car just shut off and came to a complete stop in the middle of the road. It happened twice. Both times the emergency brake light came on but at no time was the emergency brake engaged by me. I was lucky that I wasn’t on a busy road and the care behind me had time to react or it could have been fatal. After trying to restart the car it took some tinkering with the ebrake and after a slight hesitation of the engine, it started. That happened twice in one day and once on another. This is a huge issue that can cause loss of life.

46 Service Brakes problem of the 2019 Jeep Cherokee

Failure Date: 01/17/2025

Automatic brakes suddenly came on. Huge brake busy road and could not get the car going.

47 Service Brakes problem of the 2021 Jeep Cherokee

Failure Date: 01/08/2025

The vehicle gave us a service 4wd warning on my wife's way home from work. The car had numerous issues driving it home. It wouldn't move in drive, until it was put in park and then back into drive and it would automatically engage the parking brake. Once she brought it home I went to check the vehicle. I got into the vehicle, put it into reverse and backed up the driveway. Once I stopped and placed the vehicle in drive it automatically engaged the parking brake. I put the vehicle in drive disengaged the brake pulled the car forward toward my house. I stopped the car placed it in park. The vehicle kept rolling about 2 ft. Into my garage door and then engaged the parking brake. . I don't know what is wrong, I have never seen a vehicle do this. I have checked and this is a common problem. I don't know why this isn't recalled. It is a dangerous vehicle like this.

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48 Service Brakes problem of the 2019 Jeep Cherokee

Failure Date: 01/05/2025

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 60 mph, the automatic emergency braking unintendedly activated. The contact stated that the vehicle lost motive power and failed to exceed 30 mph. The contact stated that the auto start/stop function and the brake warning lights were illuminated. The vehicle was not taken to be diagnosed or repaired. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,400.

49 Service Brakes problem of the 2014 Jeep Cherokee

Failure Date: 01/02/2025

My parking gage engaged several times while parked I saw that it said the parking breaking was engaged but I had not put it on. Next it engaged when stopped for a traffic light. I was able to restart it several times. Noticed that this was most likely to happen after a rainfall. Last time it happened my son was able to trick it into disengaging and get it home. Next day it had to be flatbed towed to my mechanic. He changed the parking break switch and that burned out again. After careful investigation he found over two gallons of water under the spare tire where the parking break module is housed. It had to be replaced as well as both calipers. The module also had to be reprogrammed. It was at there 22 days. The mechanic bill was nearly $1,800. Now I need extensive body work to perhaps stop the water coming in thru the seams underneath the power-lift door which had opened. In checking previous complaints it seems that this should have been a recall long ago as it has happened to other similar Jeeps.

50 Service Brakes problem of the 2015 Jeep Cherokee

Failure Date: 12/28/2024

While driving with my children, a message to service the electronic parking break appeared. The parking break engaged and I am no longer able to move my vehicle in order to have it serviced.

51 Service Brakes problem of the 2014 Jeep Cherokee

Failure Date: 12/27/2024

Bought a 2014 Jeep Cherokee, while driving the vehicle one day it started braking while accelerating causing it to jerk the vehicle and had to pull over causing the car to completely shut off. I took it to a dealership to get two recalls fixed on it that I found out about and after getting the vehicle back from the dealership and driving it there has been poor acceleration, harsh shifting gears. I was getting a lug nut replaced on my tire at a dealership. I was about to leave with my vehicle and it wouldn’t get out of the parking brake. Then the service parking brake light comes on the far. I have to get them to look at it again and they find water damage to the parking brake module due to a leak from somewhere. Having to wait on estimates on what it will cost to fix it. Looked into this issue and find out that others have dealt with this as well. With water leakage in the back trunk space and into the parking brake module!! definitely needs to be a recall on this type of major road safety hazard. Luckily I wasn’t driving when this happened or it could’ve caused a wreck. There is a class action lawsuit I was reading about again Jeep for 2014-2020 models due to water damage to parking brake module and I believe there needs to be a recall on this defect from factory.

52 Service Brakes problem of the 2015 Jeep Cherokee

Failure Date: 12/05/2024

Driving through [xxx] in belfair, wa my 2015 Jeep Cherokee trailhawk with the 2. 4l started running rough and was jerking. As I entered the turn lane the service park brake light flashed, my Jeep jerked to a stop and the emergency brake was turned on while I was still in drive. I could not get the emergency brake to release even after putting my vehicle into park and pressing the brake pedal. I turned the Jeep off then back on but the emergency brake was still stuck on. I had to shut the Jeep off and get out of my vehicle on a very busy highway to get my tools from the spare tire cargo. Upon retrieving my tools I noticed several inches of standing water in the spare tire area. I then popped my hood, disconnected the battery then reconnected the battery. This allowed the emergency brake to release so I could drive to the nearest parking lot. I was along an extremely busy state highway for almost 10 minutes and nearly got hit by other vehicles including school busses and big rigs! my Jeep was towed to my home in shelton, wa where further inspection showed water had been leaking from the lift gate. I removed all panels and found almost 4 inches of water where my spare sits, mold, water and moisture on and around the ecu and the automatic braking system and rust. The seals are good but when it rains the water finds its way in! these pictures are from after when I used my shop vac to get the water out. I found there is a recall for the exact same thing but only for power lift gates. I do not have a power lift gate but this is a major safety issue and should be recalled whether the 2015 Jeep Cherokee trailhawk has a power lift gate or manual lift gate! a quick internet search shows so many other Jeep owners without the power lift gate have the same issue and complaints! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

53 Service Brakes problem of the 2016 Jeep Cherokee

Failure Date: 12/03/2024

The thing died randomly and locked the steering wheel. Dealer can’t recreate the issue and said they cant fix it. I pay monthly on this thing that cant be fixed?.

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54 Service Brakes problem of the 2016 Jeep Cherokee

Failure Date: 12/01/2024

My vehicle continues to sporadically lose power steering, power and braking. “4wd temporarily disabled” light keeps coming on but then goes off. I have taken to dealer and they say it doesn’t throw a code and there is nothing they can do. It’s a safety issue. Other Jeep Cherokee years and models keep getting recalled but not mine. Mine needs to be recalled. Very dangerous. Has been happening increasingly more often in last two months.

55 Service Brakes problem of the 2020 Jeep Cherokee

Failure Date: 12/01/2024

The parking brake comes on without being activated. Causing the Jeep to stop.

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56 Service Brakes problem of the 2014 Jeep Cherokee

Failure Date: 11/20/2024

3 times now my car has engaged it's own parking brake and I haven't been able to disengage it. The first and last time it engaged itself in a parking lot after I started my car. The first time I had it towed and the issue had resolved itself before the dealer had a chance to look and since they could not duplicate the issue they let it go. The second time I had it towed to my local mechanic who had to physically disconnect it and reconnect it to get it to disengage. The second time it happened while I was stopped at a stop sign. This third time it engaged at my sons parking school after I started the car. I had it towed to my local mechanic, he disconnected and reconnected and it keeps instantly re-engaging. This is an on-going issue and clearly if it engages itself while running (happened once) is a major safety concern.

57 Service Brakes problem of the 2019 Jeep Cherokee

Failure Date: 11/18/2024

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the contact stated several warning lights illuminated. In addition, the contact stated that the steering wheel failed to function as intended. The contact stated that the steering wheel was firm, and the vehicle was difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed with abs failure. The contact was informed that the abs needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

58 Service Brakes problem of the 2019 Jeep Cherokee

Failure Date: 11/16/2024

My vehicle is leaking in the front and passenger seat and my emergency brake comes on and I can't disengage it unless I stop the car and turn it off and back on. Sometimes it takes 2 times to do this. In November, twice I was merging into traffic going 45 miles per hour and it happened. I prayed I wouldn't get smashed. I turned the car off and back on and I was able to disengage the emergency brake. On 1/3/2025, it happened as I was backing out of my driveway onto traffic. I had to turn the car on and off 2 times before I could disengage the emergency brake. I was lucky no vehicles traveling on the road. There is a terrible sound and then the car bucks and you are jarred. I read about an investigation on this same issue back in July 2022. My dealer says until they can replicate the problem they can't fix it. Please help!.

59 Service Brakes problem of the 2014 Jeep Cherokee

Failure Date: 11/05/2024

Electronic parking brake came on when I started the vehicle and will not disengage, so the vehicle is stuck in a parking lot.

60 Service Brakes problem of the 2017 Jeep Cherokee

Failure Date: 10/13/2024

The electronic parking brake turned on after putting vehicle in park. Could this brake have been applied while driving? if so, there could have been multiple fatalities or serious injuries. I did find some text on how there was a lawsuit going on about this.

61 Service Brakes problem of the 2014 Jeep Cherokee

Failure Date: 10/10/2024

The service parking brake warning pops up on start up (p)!, along with the engine light and the traction control light. A warning that says service parking brake appears, around with a service transmission warning, and occasionally another message saying 4wd unavailable at the moment. Another message says restart car in park at zero speed, which the car is already in park & not moving. The car is not drivable when all of these are on. If I attempt to change gears, the gear light flashes & when the car shifts gears it is very loud. It is also hard to turn the wheel. The emergency park has also come on, in it's own, while driving. Almost killed me on the highway. Had also done it in my driveway, when starting to pull out. Also when the engine auto shifts, it makes like a whining noise. The engine sounds to go in overdrive whenever going down hills or up hills. Down is worse though. This has been doing this since I got the car in 2021. I expressed these issues to the place I bought the car from, just days after buying it, and they refused to fix anything even though it was under the 30 day warranty. They claimed no issues. I have proof of mentioning these issues, to the person who sold me the car through the dealership.

62 Service Brakes problem of the 2015 Jeep Cherokee

Failure Date: 10/04/2024

Experiencing description included in NHTSA action number: pe22009 the electronic parking brake is troublesome and often times has trouble engaging/disengaging.

63 Service Brakes problem of the 2014 Jeep Cherokee

Failure Date: 10/02/2024

I was in reverse backing out of my parking spot and the emergency parking brake activated by itself. My car immediately stopped and I was not able to move it forward or backwards. The brake warning lamp illuminated and a "service parking brake" showed up on my screen where the speedometer is. I was just grateful it didn't happen in the middle of the interstate or turning onto a major roadway. I was still freaked out this could happen. My car is still stuck where it went out. I've tried everything I can think of to deactivate the parking brake but nothing is working. This is so unsafe!!!.

64 Service Brakes problem of the 2014 Jeep Cherokee

Failure Date: 10/01/2024

This morning, on the way to work, the electric parking brake module of my 2014 Jeep Cherokee trailhawk activated when the vehicle was in motion, making it impossible to accelerate or reverse. If I had been driving on the highway or interstate, this could have been fatal. The tech who towed my car said this is a known issue, and his sister even traded in her Cherokee because of this issue. There has recently been rain in the area, and it is a known issue among 2014-2020 Jeep Cherokee owners that the emergency parking brake module corrodes due to rainfall. The tech confirmed that my electric parking module is corroded. This issue has been confirmed by the repair center, which is charging $1,300 for a repair. I have reached out to mopar, the manufacturer, to complain. This is a widespread, known-issue among Jeep owners, and there's currently a class action lawsuit against Jeep regarding this issue. There were no warning signs before the parking break activated. This needs to be a Jeep Cherokee recall.

65 Service Brakes problem of the 2016 Jeep Cherokee

Failure Date: 09/25/2024

The vehicle stops abrutly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.

66 Service Brakes problem of the 2019 Jeep Cherokee

Failure Date: 09/09/2024

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving approximately 50 mph, the brakes were erroneously activated, causing the vehicle to stop abruptly in the middle of the road. During the failure, the messages "service emergency brake" and "service throttle body" were displayed. The vehicle was taken to the local mechanic who diagnosed that the abs control module and throttle body module were faulty and needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 100,000.

67 Service Brakes problem of the 2019 Jeep Cherokee

Failure Date: 09/01/2024

Parking brake keeps engaging on its own and become stuck very hard to disengage what started out as an occasional problem now happens every time I move my car from park to reverse or drive.

68 Service Brakes problem of the 2018 Jeep Cherokee

Failure Date: 08/16/2024

The brakes are locked up and will not disengage one week after coming home from the store in the rain. I was lucky enough to have it parked in my garage when I found out. I had a mobile mechanic look it over and I was told that the electronic brake control module needs to be replaced. The vehicle only has a little over 8,000 miles on it so far. I attached a picture of the part and a screenshot of the email stating what has to be done to repair the problem.

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69 Service Brakes problem of the 2020 Jeep Cherokee

Failure Date: 08/09/2024

History of the vehicle in the shop for braking issues, on 08/09/2024; 2 vehicles in front braked for an animal on a busy road, and saw braking. Was at around 30mph and started to brake, car in front had an emergency brake event and came to a sudden stop. My vehicle sent a brake!, warning and started to apply brakes, I went to an evasive maneuver, my steering was cut, my brakes kicked my foot to half pedal and I could no longer brake. Coasted into the back of the vehicle in front of me at around 25 mph.

70 Service Brakes problem of the 2017 Jeep Cherokee

Failure Date: 07/31/2024

While I was driving, the brakes completely failed. I was not able to stop my car. The brakes could not be tapped and the pedal simply did not move. I was only able to move the pedal approximately 1/2in applying tremendous pressure and the car slowed down to a stop. Upon repair, the “vacuum brake booster bump” failed, which is (I am told) a part unique to Jeep/Chrysler. There is no way to know when this part is going to break as it does not have signs of wear and tear and cannot otherwise be maintained. I was lucky this malfunction did not happen on a highway or a busy road as it certainly would have resulted in a catastrophic accident.



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