Jeep Cherokee owners have reported 598 problems related to service brakes (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Cherokee based on all problems reported for the Cherokee.
When I am at a stop like a stop sign or light the engine will sometimes stall not allowing me to drive. It won’t go which is extremely dangerous. The car will have lights come on about airbags or it’ll be passenger seat belt when I don’t even have a passenger in the car. The brakes have locked up on me when coming to a stop the brakes have gone rock solid allowing no movement and I’ve almost hit other cars due to it locking up and not stopping. You would have thought someone out a rock under my brake. All of this has happened multiple time.
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all problems of the 2019 Jeep Cherokee
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Parking brake turned on by itself and would not disengage. I finally got it to work again and then while driving it did it. Prior to this I was getting a warning about my rear lift gate. I have tried everything to fix it and it does not seem to respond. I have researched this and it seems to be a big problem. Please have Jeep issue a recall.
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I was driving down the highway and my car just shut off and came to a complete stop in the middle of the road. It happened twice. Both times the emergency brake light came on but at no time was the emergency brake engaged by me. I was lucky that I wasn’t on a busy road and the care behind me had time to react or it could have been fatal. After trying to restart the car it took some tinkering with the ebrake and after a slight hesitation of the engine, it started. That happened twice in one day and once on another. This is a huge issue that can cause loss of life.
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all problems of the 2015 Jeep Cherokee
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Automatic brakes suddenly came on. Huge brake busy road and could not get the car going.
The vehicle gave us a service 4wd warning on my wife's way home from work. The car had numerous issues driving it home. It wouldn't move in drive, until it was put in park and then back into drive and it would automatically engage the parking brake. Once she brought it home I went to check the vehicle. I got into the vehicle, put it into reverse and backed up the driveway. Once I stopped and placed the vehicle in drive it automatically engaged the parking brake. I put the vehicle in drive disengaged the brake pulled the car forward toward my house. I stopped the car placed it in park. The vehicle kept rolling about 2 ft. Into my garage door and then engaged the parking brake. . I don't know what is wrong, I have never seen a vehicle do this. I have checked and this is a common problem. I don't know why this isn't recalled. It is a dangerous vehicle like this.
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all problems of the 2021 Jeep Cherokee
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The contact owns a 2019 Jeep Cherokee. The contact stated while driving 60 mph, the automatic emergency braking unintendedly activated. The contact stated that the vehicle lost motive power and failed to exceed 30 mph. The contact stated that the auto start/stop function and the brake warning lights were illuminated. The vehicle was not taken to be diagnosed or repaired. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,400.
My parking gage engaged several times while parked I saw that it said the parking breaking was engaged but I had not put it on. Next it engaged when stopped for a traffic light. I was able to restart it several times. Noticed that this was most likely to happen after a rainfall. Last time it happened my son was able to trick it into disengaging and get it home. Next day it had to be flatbed towed to my mechanic. He changed the parking break switch and that burned out again. After careful investigation he found over two gallons of water under the spare tire where the parking break module is housed. It had to be replaced as well as both calipers. The module also had to be reprogrammed. It was at there 22 days. The mechanic bill was nearly $1,800. Now I need extensive body work to perhaps stop the water coming in thru the seams underneath the power-lift door which had opened. In checking previous complaints it seems that this should have been a recall long ago as it has happened to other similar Jeeps.
While driving with my children, a message to service the electronic parking break appeared. The parking break engaged and I am no longer able to move my vehicle in order to have it serviced.
Bought a 2014 Jeep Cherokee, while driving the vehicle one day it started braking while accelerating causing it to jerk the vehicle and had to pull over causing the car to completely shut off. I took it to a dealership to get two recalls fixed on it that I found out about and after getting the vehicle back from the dealership and driving it there has been poor acceleration, harsh shifting gears. I was getting a lug nut replaced on my tire at a dealership. I was about to leave with my vehicle and it wouldn’t get out of the parking brake. Then the service parking brake light comes on the far. I have to get them to look at it again and they find water damage to the parking brake module due to a leak from somewhere. Having to wait on estimates on what it will cost to fix it. Looked into this issue and find out that others have dealt with this as well. With water leakage in the back trunk space and into the parking brake module!! definitely needs to be a recall on this type of major road safety hazard. Luckily I wasn’t driving when this happened or it could’ve caused a wreck. There is a class action lawsuit I was reading about again Jeep for 2014-2020 models due to water damage to parking brake module and I believe there needs to be a recall on this defect from factory.
Driving through [xxx] in belfair, wa my 2015 Jeep Cherokee trailhawk with the 2. 4l started running rough and was jerking. As I entered the turn lane the service park brake light flashed, my Jeep jerked to a stop and the emergency brake was turned on while I was still in drive. I could not get the emergency brake to release even after putting my vehicle into park and pressing the brake pedal. I turned the Jeep off then back on but the emergency brake was still stuck on. I had to shut the Jeep off and get out of my vehicle on a very busy highway to get my tools from the spare tire cargo. Upon retrieving my tools I noticed several inches of standing water in the spare tire area. I then popped my hood, disconnected the battery then reconnected the battery. This allowed the emergency brake to release so I could drive to the nearest parking lot. I was along an extremely busy state highway for almost 10 minutes and nearly got hit by other vehicles including school busses and big rigs! my Jeep was towed to my home in shelton, wa where further inspection showed water had been leaking from the lift gate. I removed all panels and found almost 4 inches of water where my spare sits, mold, water and moisture on and around the ecu and the automatic braking system and rust. The seals are good but when it rains the water finds its way in! these pictures are from after when I used my shop vac to get the water out. I found there is a recall for the exact same thing but only for power lift gates. I do not have a power lift gate but this is a major safety issue and should be recalled whether the 2015 Jeep Cherokee trailhawk has a power lift gate or manual lift gate! a quick internet search shows so many other Jeep owners without the power lift gate have the same issue and complaints! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The thing died randomly and locked the steering wheel. Dealer can’t recreate the issue and said they cant fix it. I pay monthly on this thing that cant be fixed?.
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all problems of the 2016 Jeep Cherokee
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My vehicle continues to sporadically lose power steering, power and braking. “4wd temporarily disabled” light keeps coming on but then goes off. I have taken to dealer and they say it doesn’t throw a code and there is nothing they can do. It’s a safety issue. Other Jeep Cherokee years and models keep getting recalled but not mine. Mine needs to be recalled. Very dangerous. Has been happening increasingly more often in last two months.
The parking brake comes on without being activated. Causing the Jeep to stop.
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all problems of the 2020 Jeep Cherokee
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3 times now my car has engaged it's own parking brake and I haven't been able to disengage it. The first and last time it engaged itself in a parking lot after I started my car. The first time I had it towed and the issue had resolved itself before the dealer had a chance to look and since they could not duplicate the issue they let it go. The second time I had it towed to my local mechanic who had to physically disconnect it and reconnect it to get it to disengage. The second time it happened while I was stopped at a stop sign. This third time it engaged at my sons parking school after I started the car. I had it towed to my local mechanic, he disconnected and reconnected and it keeps instantly re-engaging. This is an on-going issue and clearly if it engages itself while running (happened once) is a major safety concern.
The contact owns a 2019 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the contact stated several warning lights illuminated. In addition, the contact stated that the steering wheel failed to function as intended. The contact stated that the steering wheel was firm, and the vehicle was difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed with abs failure. The contact was informed that the abs needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
My vehicle is leaking in the front and passenger seat and my emergency brake comes on and I can't disengage it unless I stop the car and turn it off and back on. Sometimes it takes 2 times to do this. In November, twice I was merging into traffic going 45 miles per hour and it happened. I prayed I wouldn't get smashed. I turned the car off and back on and I was able to disengage the emergency brake. On 1/3/2025, it happened as I was backing out of my driveway onto traffic. I had to turn the car on and off 2 times before I could disengage the emergency brake. I was lucky no vehicles traveling on the road. There is a terrible sound and then the car bucks and you are jarred. I read about an investigation on this same issue back in July 2022. My dealer says until they can replicate the problem they can't fix it. Please help!.
Electronic parking brake came on when I started the vehicle and will not disengage, so the vehicle is stuck in a parking lot.
The electronic parking brake turned on after putting vehicle in park. Could this brake have been applied while driving? if so, there could have been multiple fatalities or serious injuries. I did find some text on how there was a lawsuit going on about this.
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all problems of the 2017 Jeep Cherokee
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The service parking brake warning pops up on start up (p)!, along with the engine light and the traction control light. A warning that says service parking brake appears, around with a service transmission warning, and occasionally another message saying 4wd unavailable at the moment. Another message says restart car in park at zero speed, which the car is already in park & not moving. The car is not drivable when all of these are on. If I attempt to change gears, the gear light flashes & when the car shifts gears it is very loud. It is also hard to turn the wheel. The emergency park has also come on, in it's own, while driving. Almost killed me on the highway. Had also done it in my driveway, when starting to pull out. Also when the engine auto shifts, it makes like a whining noise. The engine sounds to go in overdrive whenever going down hills or up hills. Down is worse though. This has been doing this since I got the car in 2021. I expressed these issues to the place I bought the car from, just days after buying it, and they refused to fix anything even though it was under the 30 day warranty. They claimed no issues. I have proof of mentioning these issues, to the person who sold me the car through the dealership.
Experiencing description included in NHTSA action number: pe22009 the electronic parking brake is troublesome and often times has trouble engaging/disengaging.
I was in reverse backing out of my parking spot and the emergency parking brake activated by itself. My car immediately stopped and I was not able to move it forward or backwards. The brake warning lamp illuminated and a "service parking brake" showed up on my screen where the speedometer is. I was just grateful it didn't happen in the middle of the interstate or turning onto a major roadway. I was still freaked out this could happen. My car is still stuck where it went out. I've tried everything I can think of to deactivate the parking brake but nothing is working. This is so unsafe!!!.
This morning, on the way to work, the electric parking brake module of my 2014 Jeep Cherokee trailhawk activated when the vehicle was in motion, making it impossible to accelerate or reverse. If I had been driving on the highway or interstate, this could have been fatal. The tech who towed my car said this is a known issue, and his sister even traded in her Cherokee because of this issue. There has recently been rain in the area, and it is a known issue among 2014-2020 Jeep Cherokee owners that the emergency parking brake module corrodes due to rainfall. The tech confirmed that my electric parking module is corroded. This issue has been confirmed by the repair center, which is charging $1,300 for a repair. I have reached out to mopar, the manufacturer, to complain. This is a widespread, known-issue among Jeep owners, and there's currently a class action lawsuit against Jeep regarding this issue. There were no warning signs before the parking break activated. This needs to be a Jeep Cherokee recall.
The vehicle stops abrutly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving approximately 50 mph, the brakes were erroneously activated, causing the vehicle to stop abruptly in the middle of the road. During the failure, the messages "service emergency brake" and "service throttle body" were displayed. The vehicle was taken to the local mechanic who diagnosed that the abs control module and throttle body module were faulty and needed to be replaced. The vehicle was not repaired. The local dealer was contacted, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 100,000.
Parking brake keeps engaging on its own and become stuck very hard to disengage what started out as an occasional problem now happens every time I move my car from park to reverse or drive.
The brakes are locked up and will not disengage one week after coming home from the store in the rain. I was lucky enough to have it parked in my garage when I found out. I had a mobile mechanic look it over and I was told that the electronic brake control module needs to be replaced. The vehicle only has a little over 8,000 miles on it so far. I attached a picture of the part and a screenshot of the email stating what has to be done to repair the problem.
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History of the vehicle in the shop for braking issues, on 08/09/2024; 2 vehicles in front braked for an animal on a busy road, and saw braking. Was at around 30mph and started to brake, car in front had an emergency brake event and came to a sudden stop. My vehicle sent a brake!, warning and started to apply brakes, I went to an evasive maneuver, my steering was cut, my brakes kicked my foot to half pedal and I could no longer brake. Coasted into the back of the vehicle in front of me at around 25 mph.
While I was driving, the brakes completely failed. I was not able to stop my car. The brakes could not be tapped and the pedal simply did not move. I was only able to move the pedal approximately 1/2in applying tremendous pressure and the car slowed down to a stop. Upon repair, the “vacuum brake booster bump” failed, which is (I am told) a part unique to Jeep/Chrysler. There is no way to know when this part is going to break as it does not have signs of wear and tear and cannot otherwise be maintained. I was lucky this malfunction did not happen on a highway or a busy road as it certainly would have resulted in a catastrophic accident.
There has been two separate occasions this has occurred. The last occurrence resulted in a car wreck . The first occurrence I was driving out of a public parking lot and had feet on breaks and engine rived up and keep going into traffic but car saw me coming and switched lines. This second occurrence I was parking the car in a parking space with my feet on the breaks and the car rived up even with me hitting the breaks jumped the curb and I and the car ended up through the window of a store. No one was hurt but car damaged and in the shop for repairs. Police came to the seen and deemed it an accident. I did not see any warning lights or messages prior to either of these events. Report #wc2400651 / unable to upload as I don't have a copy.
My 2015 Jeep Cherokee started having strange electrical issues. Sometimes the automatic lift gate would not open or close. Sometimes the parking brake would engage and not release. At times the parking brake would engage and I would not be able to drive the car. It would engage within seconds of starting to drive the car, leaving the car lurching forward or unable to move (in the middle of the street). I noticed there seemed to be water leaking into the car around the back right near the power lift gate. I managed to disengage the emergency brake to drive the car to the mechanic. The mechanic could not get the brake released and had to tow the car to an electrical specialist. I paid around $2000 for a new harness for the park break as well as other issues related to the water damage corroding the electrical equipment at the power lift gate. 16 months later and I am having the same issue again. I brought the Jeep to the dealer and they told me the brakes are corroded in addition to the recall on the power lift gate. I believe this (corroded brakes) may also be from the lift gate water leak issue. The recall repair will take months I am told. In the meantime I cannot open the lift gate and so cannot have a diagnostic done on the water leak at the lift gate that continues to enter into the electrical system at the back of the car (liftgate area), likely doing more damage again to the other electrical components such as brake release and brakes. I called the recall line at Chrysler to ask for an expedited recall service and they declined, saying the vehicle is safe to drive. Please there must be a recall on the water leaks causing all of these electrical safety issues.
The vehicle stops abruptly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.
Electronic e brake engaged while driving. Will not disengage. Requires towing. E brake will not disengage.
Vehicle parking brake automatically engages when vehicle placed in park and will not disengage. Brake lights are displayed as well as service parking brake message. Cruise control is also affected. Took vehicle to dealer and was told it was the brake switch. Ordered new brake switch and installed with no change. After reading service bulletin number: 08-060-16 titled “electronic parking brake module connector water intrusion” I inspected the epb module and found it to be corroded and partially full of water. Vehicle is not under warranty and this appears to be a very common and expensive problem that owners should not be responsible for. There is also potential of fire and of emergency brake engaging while driving that makes it extremely dangerous.
Parking brake has automatically engaged twice while at intersection, during the 1 week I have owned this used vehicle. This is an obvious and critical safety risk, causing a possible wreck from behind, or even worse, getting t-boned in an intersection. This is a know issue, and very irresponsible for Jeep or NHTSA not to list as a recall. Does someone have to die in a wreck for this obvious safety issue to be addressed?.
Jeep has never been in accident properly and regularly maintained when driving on freeway all of the sudden out of nowhere service airbag system and service park brake pop up I was fearful for my life when getting home not knowing if airbags will work heaven forbid I get in car accident or car may roll over onto street because park brake is not working I went to dealership and asked what's wrong with viechole did manufacturer put in faulty airbags or installed broken brake they refused to tell me what the issue is unless I pay them over $500 just to know what's wrong with car I told them car was never in accident properly maintenanced the problem has to be with manufacturer they said unless I pay $500 they will not tell me what's wrong with the Jeep please investigate Jeep for failed car parts.