Steering Noise Problems of Jeep Cherokee

Tl the contact owns a 2016 Jeep Cherokee. The contact stated that there was a grinding noise coming from the steering wheel. An independent mechanic diagnosed that the axle shaft assembly failed. The contact stated that she was not informed of any failures with the vehicle when it was purchased in March of 2019. The contact also stated that the wiper arms malfunctioned. The failures began when the vehicle was purchased. The dealer and manufacturer were not contacted. The vehicle was not repaired. The failure mileage was 27,934.

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In cooler and cold temperatures the steering makes a grinding and dragging noise when turning the steering wheel both right and left. The Chrysler dealers have a technical service bulletin on this problem but when the strut is lubricated the problem reappears in a week or never goes away at all. The service technicians act like this is not a problem, but this type is issue does not go away, it just gets worse. Maybe the strut mounting bushings also need to be replaced or the struts themselves may need to be replaced on a proper vehicle recall by your agency. This noise happens with the vehicle both stationary and moving until warm up occurs after driving for 5 minutes or 4 miles. This happened when the car was brand new and every cold spell since.

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The owner of a 2014 Jeep Cherokee latitude purchased this vehicle in may of 2014. Within 3 months I noticed having problems with the dash board with lights or instrument cluster not coming on when vehicle is started. I figured it was a fuse and did not immediately have a concern, but this has occurred at least three times. I take the car to the dealer and reported grinding noise when I turn steering wheel, dash lights going out, and concern of not receiving the gas mileage that I should be receiving. The dealer at Jeep Chrysler at local state diagnosed as the rack and pinion and needed to be replaced. I travel out of state and during my visit the dash board lights are out again and disables me not to see how fast I am going or how much gas is in the car. I take the car to the dealer and the dealer reports it's the instrument cluster.

Severe brake problems with 2000 Jeep Cherokee. There was an ongoing braking problem and difficulty diagnosing the problem. The problem was thought to be the rotors which were cut and replaced (the front pads). The problem still continued. Then the front rotors were diagnosed as being warped and the brakes were 50% worn. There was a tapping noise in the shifting area as well as a rubbing noise in the steering column that comes and goes. (unable to diagnose) the vehicle had been diagnose as the rear brake drums being out of round. The water pump leaked and was replaced along with the thermostat. The comsumer requested a refund.

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