Table 1 shows one common seats related problems of the 2013 Jeep Compass.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
Passenger seat headrest ejected itself. Outside of the car was getting a handwash and suddenly the headrest just shot open. Now nobody is able to sit in passenger seat safely. Unsure how this could happen as car was operating just fine prior.
While preparing to enter my car today (6/5/2022) I heard a fairly loud popping/exploding sound. I quickly backed away from the car then approached it again and realized the passenger headrest, though attached, had basically split in 2. Upon further inspection I couldn’t see why this had randomly happened as I didn’t have a passenger with me and hadn’t touched it. I tried to force it back together but couldn’t figure out how to get it to move so I left it as is. Later this evening I started searching online for how to fit it back together and it appears this happens frequently especially with Jeeps and is a failure of a safety feature called active headrest. I went back out to look at it and saw exactly what I had seen other drivers mention, there’s 2 teeny tiny pieces of black plastic that apparently keep it from deploying and the right one had cracked. Just lucky that no one was sitting there at the time or that it wasn’t the driver headrest while driving - very unsafe, I can’t even believe a “safety feature” is approved when it’s only withheld by a piece of plastic so small you wouldn’t think twice about discarding it if you found it while opening a toy.
The contact owned a 2013 Jeep Compass. While driving approximately 45 mph, the driver saw flames in the rearview mirror. There were no warning indicators illuminated. The vehicle was pulled over and the driver saw flames underneath the hood. The driver attempted to open the hood, but was unable to do so. The fire department was called, but before they arrived, there was a loud explosion and the vehicle became momentarily engulfed in flames. The vehicle was totaled and the remnants were towed to a tow yard. A fire report was filed. There were no injuries reported. The dealer was contacted (California motors, santa ana, CA, 714-515-6100) and stated that there was no recall. The manufacturer was made aware of the failure and stated that an investigator would be sent out, but no one showed up. The contact did not receive notification of NHTSA campaign number: 16v668000 (seat belts, air bags). The failure mileage was approximately 38,000.
The contact owns a 2013 Jeep Compass. The contact received notification of NHTSA campaign number: 16v668000 (air bags, seat belts). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer where the contact was informed that the parts was not available for the recall remedy. The manufacturer was made aware of the issue and could not confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall truck runs like malfunction. The passenger side seat cover is loose or broken.