Jeep Compass owners have reported 610 problems related to equipment (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Compass based on all problems reported for the Compass.
I’m having problems with my catalytic converter.
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all problems of the 2016 Jeep Compass
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While attempting to do a u-turn on two different occiasions once the u-turn has been completed the car would stop and turn off. There was not power. Would attempt to restart the car and it would not. Needed to get a jump-start for the car to start. One other time when attempting to do a u-turn the car would act as if would stop, in this case did not but took about 2 miles before it would accelerate properly.
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all problems of the 2017 Jeep Compass
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When I start the car, the steering whell is frozen, willnot move an the gear shift will move but it car will not move,, after several attempts of pulling the emercency break an turning it off and going thru the shift pattern , the car may move,,,sometimes I have to shut the motor off an on to get the wheel unfrozen and the gears to work. . . . Have owned the car 3 months an this has happened 4 times. . . . At this time the car is at the dealership for repair, however they can not get the car to do the same thing for them, so they do not know that to fix. . They are trying to figure out what is going on. . . Being real helpful,,but can not fix a problem they can not find.
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all problems of the 2022 Jeep Compass
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When the auto shut off is engaged when I come to a stop light or stop sign the engine will shut off but will not restart. Have brought the car into the dealership and they say they can not recreate the issue. This is the fourth time this has happened with the car - I am reporting the most current event.
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all problems of the 2019 Jeep Compass
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When my oil gets low, my car shuts off in the middle of the highway. Also, when I turn my wheels, it's making a very loud clicking noise.
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all problems of the 2018 Jeep Compass
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Turn signal does not cancel. Intermittent problem that occurs infrequently. Safety concern because turn signal may signal for one direction when driving the car to the opposite direction. I am reluctant to pay about $250 to dealer to diagnoise because issue is intermittent. Dealer refuses to note complaint on customer records without diagnosis. I called customer care and reported issue, 4/15/25 case # 92675100. Customer care requested to have dealer diagnose, but I explained that issue is intermittent and difficult to reproduce.
After going on and off intermittently for the last year, the rear view camera system stopped working altogether! there is a recall for my year (21) and model (Jeep Compass) but unfortunately my VIN number is excluded from this recall and stellantis says there's nothing they can do on their end to assist me with this issue. This creates a safety issue whenever I'm backing up anywhere. To diagnose the problem, my dealership wants to charge me $210. 00 just to look at it. There are no warning lights except words on my black screen that say "camera system unavailable".
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all problems of the 2021 Jeep Compass
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This has happened three times in the last 4 months. There is no pattern, rhyme, or reason to understand why this happens. Today, while driving on the interstate at approximately 60mph, my 2019 Jeep Compass (80k miles) jerked violently and displayed the “engine coolant temp high” warning message while the temperature gauges spiked. I coasted off to the shoulder. This could have caused an accident.
We purchased the car in Jan of 24 (lease) - for my 16 year old. Wanted a safe car that was reliable. We had issues since the start - the interior goes black - nothing inside the car works but it still drives. No blinkers, no back up camera, not heat, no radio, no lights - nothing - it has been in the shop 6 times. Well over 30 days and nothing has fixed the same problem. Jeep has not worked with us on a solution. Awful customer service. We have asked for the lemon law buy back - no follow up or explanation. Looking for any help we can get. This car has been awful/ this has been happening the whole time - but most recent was when we brought it in on 4/4 - and still do not have the car back.
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all problems of the 2024 Jeep Compass
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Rotator/control arm issue.
Aggressive premature tire wear on the inner section of the tire tread on a 2022 Jeep Compass (purchased December 2022). Mostly on the front tires, similar slight evidence on rear tires. Alignment was investigated in March 2025 by commercial repair service center (not dealership). Alignment is within factory specifications. Service manager only recommended replacing the front two tires, as there was nothing they could do for the alignment - pictures attached of front tires. Back tires were rotated to front position with new tires mounted in the rear. Five months later front tires now need replaced with mileage at approximately 28,000 miles. Internet search for similar issue has overwhelming number of complaints documented by other owners across the u. S. And canada. All complaining of replacing tires due to perceived alignment issues from the manufacturer.
Sunroof exploded outwards while driving, took no damage from debris or flying objects.
Since I first got my brand new Jeep Compass in 2021, the tire pressure light would flash on and off, with a warning that my tire pressure was low. When I first saw this light come on, I obviously didn't realize that this light was faulty and inaccurate. I took it to the dealership to check my tire pressure and it was completely fine and normal, so all of that worry and time taking it to the dealership for nothing. That initially happened only about four months into having the brand new vehicle. Since then, that light still flashes on and off, and I ignore it because I know that it is faulty. This is a major safety concern, because if my tire pressure is low, I won't ever know if it is accurate or not, so I could be driving with low tires and potentially get into a bad accident. Additionally, the automatic stop / start button has come on multiple times. It initially came on may 2024, which then triggered the check engine light. I had to take in my car due to this issue, and it was in the dealership for a week, resulting in a thousand dollar charge, and all of the ubers I had to pay for. The automatic stop / start button killed both of my batteries and I had to replace those. Not even a year later, March 2025, the automatic stop / start button light came on my dashboard again. I took it into the dealership yet again this month, and it was in there for a full week, so I was without a car that entire time having to pay for ubers and so on. When I picked up the car, the mechanic informed me that this is a common issue and will continue to be an issue. In his professional opinion, he thought this should be a recall. I know it his not his call, but I do think that there should be some sort of resolution or help that I receive for this. I know that this will continue to be an issue, especially a safety issue, so what is the resolution here? please help.
Potential odomete rollback indicated.
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all problems of the 2020 Jeep Compass
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I’ve been experiencing persistent issues with my car’s coolant system. In January, they replaced the hose connected to the coolant reservoir, but within 30 days, I received another overheating warning. When I brought the car back, I was told that the coolant reservoir needed to be replaced, and now I’m facing the same problem for the third time. This situation raises serious safety concerns because my car isn’t alerting me when it’s overheating. It appears that either the thermostat is faulty or it wasn’t properly replaced and checked during the repair. I requested to speak with a manager to escalate the issue, but they refused to provide any contact information.
Car won’t start due to low coolant error, fluids are fine.
The auto stop has stopped my vehicle at a light and failed to start back up. On several occasions I have been at a red light, and my car refused to take off, like it is just stuck. I have to put the car in park and restart. The auto stop is very dangerous, I have to turn it off when I get in my car. ( I have to warn family when they are using my car) a few times I have forgotten. I have taken my car to 3 Jeep dealerships and they say they cant find a problem. They is an issue and no one is hearing me.
The problem happened twice, this month: first incident, waiting at a red light, light turned green, I took foot off of the break and car turned off. Placed hazards on, put car into park and turned car off and then started back up. Reserving out driveway, went to shift from r to d and my car turned off. I placed the gear shift back into park and turned the car back on. There was no warning lights or lamps when this happened. I called the dealership where I purchased the car to confirm if there were any recalls. They asked for my VIN # and stated there was no recall for this type of problem. I found online that other 2016 Jeep Compass owners, did have the same issues occur and it was a crankshaft recall. Due to my manufacture date of 10-15, this was not considered a recall problem.
My uconnect screen has distortion and can't view rear camera when backing up. I feel this is a safety feature that many people are having since I see people trying to repair on the interweb. I feel manufacturers should cover anything safety for an extended period compared to regular warranty items. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Car is equipped with a backup camera, but unfortunately, the infotainment screen is failing, and the rearview camera is distorted and unable to provide clear rear visibility. This is a common problem with these, and I suspect it is a failed cooling fan for the infotainment unit. It is only a matter of time that the screen will be a complete failure and hopefully not during a reversing evolution. My vehicle only has 60k miles. I have not taken it to the dealer because I do not have another vehicle to drive if this is in the shop for 2 weeks just to be inspected. Feel free to investigate my vehicle for this issue.
The radio became scrambled and it is malfunctioning. It puts others at risk due to rear camera not working control of heated seats and steering wheel ect. I have read multiple reports of others who have had the same issue.
The screen in most 2018-present Jeep Compasses are defective. My car just fell out of the warranty time frame and shortly after the screen failed resulting in no alerts via the back up camera. The camera helps alert you to things you can not see in your blind spots behind the vehicle resulting in a serious safety issue for pedestrians/ small children etc outside of the vehicle and also poses a threat to the driver. There were 0 warnings of failure in this component and I have read numerous hundreds of others describing the same issue. Expecting consumers to purchase this car with such failure rates is irresponsible and negligent. For a device that should have a life of 5-10 years failing after 3 is disappointing.
My 2018 Jeep Compass has an oil pump issue it seems. I read about previous scenarios and forums that had issues with this vehicle like mine. I would drive the vehicle and not within 5 minutes it will turn off half way down the road in the middle of an intersection that could have caused the lives of others and my child and myself. This vehicle is not safe at all! I have contacted and informed the dealership on multiple times about this issue.
Auto start stop feature stop working and caused my car to stall. I had to set my car to stop, take my foot of the break. Re started my car, all while traffic was going, in danger of getting rear ended.
The start/stop has been an ongoing issue for awhile now. It's been to the dealer multiple times for this issue. The vehicle will sometimes just stop while moving or will not start at a light. Each time requires the vehicle being placed in park, turning off the vehicle, restarting the vehicle, and releasing the parking brake and finally shifting into gear. This is dangerous to have this happening in traffic. Jeep seems to not care about these concerns.
I been having a problem as I noticed it’s been seen multiple times with a Jeep Compass well mine is a 2021 Jeep Compass trail hawk. The car will shut off and say high coolant temp when that’s not the problem. The car is not hot and there is no problem with it just lose power and have no control over the car. It shuts off when I’m driving on the highway has left me stranded multiple times. Almost got hit turning on to the highway and it died as I was turning with a car head on. This is so unsafe. The car has been in the shop multiple times they replace stuff say it’s fixed it’s not and happens the minute I drive off. I been stuck in the middle of the lane with oncoming traffic’s and almost been hit. The dealership seams to not know what’s wrong with it and it’s so unsafe to be driving around in. Along with the many other people who have had the same problem. This is dangerous and keep should not be selling unsafe cars.
I have replaced both batteries and the alternator. The stop/start light comes on and the red warning to pull over safely the vehicle will shut off soon and the engine light comes on. The vehicle is now telling me to service transmission. The dealer doesn't know what's wrong with it. I want this taken care of.
Within a period of three weeks, I received two alarming messages that appeared suddenly on the dashboard, "pull over now, engine will turn off soon. " the first instance happened as I was driving on I-80 east going about 70 mph, while towing a teardrop trailer. Fortunately, there was a rest stop ahead and I was able to pull over safely. After 30-45 minutes, I turned the ignition on, the message wasn't there, so I was able to get back on the interstate and drive home. The second incident happened while I was exiting a parking lot, trying to merge onto the main thoroughfare. Had the car towed to Jeep dealership. Car would not start when tow truck driver was trying to remove car from tow bed. Tow truck driver used a portable battery charger to start engine up. Jeep dealership replaced the secondary battery that is connected to the start/stop feature, but when they test drove it, the car's power turned off again. Apparently, the main battery (which was replaced a month or so before by another company) was not installed properly. When that adjustment was corrected, the car was test driven a second time, and has been running fine. However, yesterday I read that 64,000 2017-2019 Jeep cherokees are being recalled due to loss of power. It made me question whether the battery issue I experienced is really the culprit of why my engine turned off or if there's something else that I should be aware of.
I took my vehicle to a dealership for diagnostic and was told the lower control arm in front is making noise. They want over $700 for labor alone. I looked up the issue online and saw a recall but my VIN isn't on the list so they won't fix it. Please add my VIN because the issue is apparent.
I came to a stop for a red light at a hazardous intersection, and waited for the green arrow for my left turn. When the green arrow came I attempted to accelerate but the brakes locked and subsequently the vehicle began drifting into oncoming traffic. I lost power steering. I managed to stop it after getting out of the intersection by throwing the gear into park. The parking brake seemed to have been engaged by the stop/start system. Subsequent research on this issue revealed this is a recurring issue and especially with 2019 Compass, and people have experienced the stop start stalling their cars in highway traffic at speeds of 65 m. P. H. Obviously, this is a severe life threatening defect. Because this happened on a weekend, the mechanics have not yet evaluated the vehicle. Please have Jeep held accountable.
While stopping for red lights, stop signs, or traffic congestion the gas pedal lost power. I would have to turn the key off and back on again to regain acceleration.
My start-stop system engaged while I was in a turning lane at a traffic light and turned my engine off. When the light turned green, I lifted my foot off the brake and the vehicle attempted to restart but stalled. My emergency parking break engaged and multiple service lights appeared on my dash including: service transmission, service engine, service traction control, service emergency breaking system, service start-stop system. I tried to restart my vehicle using the push-start button but it would not start my engine. I turned on my hazards and sat there for a moment as other drivers were forced to go around me. Minutes later I turned the vehicle off and tried to restart it again and my engine started up this time. I started to drive but noticed the power behind the gas pedal was reduced, luckily I was only minutes from work. A few hours later when I started my vehicle, only the engine light and “service stop-start system” were on. 12 hours later, when I left work, only the “service stop-start system” was on.
The 2014 Jeep Compass was in a parking lot and the driver side head restraint opened up as though there was an accident, but there was no accident and no warning system, message, or other symptoms. There is broken plastic inside the headrest, so it cannot be reassembled. It is a safety issue because the part cannot be put into the original configuration that was intended by Jeep, so the current safety of my neck while in this car is unknown. Police and insurance were not involved because there was no accident. Dealer claims that (a) Jeep will not pay for a replacement despite the existence of multiple TSB's, and (b) there is a federal law preventing replacement parts from being manufactured on hand, so they must be ordered for every occurrence of a complaint, meaning I have been waiting for months to get this replaced - while in an uncertain state of safety. I am concerned that I will approach a statute of limitations on my complaint and not be able to get it fixed at all.
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all problems of the 2014 Jeep Compass
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When driving a warning sign came on saying stop safely your vehicle will shut off soon. When driving another time the vehicle shut off completely while driving and then came back on.
Uconnect radio screen has severe delamination. This caused ghost presses on the screen. The ghost presses continuously make random phone calls including calls to emergency services. This poses a severe safety hazard as the operator has to pick their phone up to communicate with emergency personnel so law enforcement does not send a responding officer thinking there’s an emergency. It also poses a safety hazard for responding emergency personnel trying to respond to the false emergency notification.