Equipment Problems of Jeep Compass - part 2

Jeep Compass owners have reported 610 problems related to equipment (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Compass based on all problems reported for the Compass.

36 Equipment problem of the 2020 Jeep Compass

Failure Date: 10/03/2024

The primary issues involve the powertrain control module (pcm), wiring harness, and auxiliary battery system. These interconnected problems compromise vehicle reliability, pose safety risks, and create undue financial burdens on owners. Overview of defects the vehicle failed to start on October 3, 2024, with illuminated dashboard warnings and automatic parking brake engagement. Initial diagnostics led to replacing the battery and starter, but the issue persisted. Further investigation revealed pcm failure, and even after its replacement, the vehicle remained inoperable. Subsequent diagnostics identified a defective wiring harness. Southern Jeep in norfolk, virginia, estimated replacement costs at $4,500. This critical component facilitates communication between the pcm and other systems, and its failure jeopardizes vehicle safety and reliability. Incident history 2021: the vehicle stopped unexpectedly in traffic on portsmouth boulevard, virginia. Initially attributed to a battery failure, evidence now suggests pcm or wiring harness involvement. October 3, 2024: the vehicle failed to start, initiating weeks of diagnostic efforts and costly repairs. November 2024: the wiring harness was identified as the root cause following pcm replacement. Safety risks unexpected shutdowns: these pose a high risk of accidents, endangering vehicle occupants and other drivers. Start/stop system failures: malfunctions increase the likelihood of breakdowns in hazardous locations. Broader context complaints from other Jeep Compass owners and Jeep's issuance of multiple technical service bulletins (tsbs) confirm systemic defects in the start/stop system, pcm, and wiring harness. Despite evidence of these recurring issues, Jeep has not initiated a recall, leaving owners to shoulder repair costs.

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37 Equipment problem of the 2019 Jeep Compass

Failure Date: 10/03/2024

The uconnect screen that comes with the Jeep Compass purchased and many other Jeep models during this time period has an apparent systematic lifetime problem. The vehicle has less that 40k miles on it and the screen started to appear discolored with lines distorting the images a couple of months ago, and would get progressively worse as the car heated up. The screen has gotten progressively worse to the point where it now does not display anything after ~30 seconds of being in the car. We are bringing the vehicle to a Jeep dealer today, but from looking online this seems like a very prevalent issue with Jeep Compasses and Jeep models. Without the screen, several safety features and namely the requirement of a backup camera display are completely unavailable.

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38 Equipment problem of the 2018 Jeep Compass

Failure Date: 10/01/2024

Unknown but the vehicle only has 30,000 miles and the back up camera is mostly blacked out. I feel is is a safety concern Jeep isn't fixing even out of warrenty or acknowledging. After reading numerous forums on this problem, there are quite a few yr models that are affected. The cost to replace a screen is so much. Also the u joints went bad and the dealer said it's a flaw also and I paid to have replaced under 30,000 miles. Thank you; [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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39 Equipment problem of the 2018 Jeep Compass

Failure Date: 10/01/2024

Hello,2018 Jeep Compass 4x4 with 35,000 miles. Backup camera screen half blacked out, can't use features without or see. Many of these Jeep screen radios are defective and should be recalled at 900. Also sway bar links are weak,broke two times. Should be recalled do to plastic like part and for a front end that is disgusting. Are these being investigated?.

40 Equipment problem of the 2024 Jeep Compass

Failure Date: 10/01/2024

A few weeks are I bought the car, it started having sensor issues. It would tell me that my brake lights are out, my lane assist is not available, my turn signals are not available, etc. After spending weeks at the mechanics, the dealership gave me the car back and said that everything was fine. A week later, all of the sensors started messing up again one of the sensors that was messing up was the auto brake system. As I was driving on the highway at 75 mph, the car thought that I was about to hit another car. There were no cars around to activate this auto braking system, but the car slammed on the brakes in the middle of the highway. It spent another few weeks with the dealership mechanics and is now having the same issues.

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41 Equipment problem of the 2022 Jeep Compass

Failure Date: 09/30/2024

The only way to adjust the advanced driver assistance systems (adsa) in my 2022 Compass is via a defective radio that continually resets as per mopar case number s238a000037 from August 2023. According to the bulletin this was supposed to have been fixed via a software update in the 4th quarter of 2023. Repeated calls to the mopar wave 800-334-9200 only to be disconnected as soon as I give them the case number 4 times today.

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42 Equipment problem of the 2018 Jeep Compass

Failure Date: 09/13/2024

August 14, 2024 - the vehicle stalled while driving. It restarted 30 minutes later and was taken to the helfman Dodge Chrysler Jeep ram fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - vehicle stalled. The engine could not start. To be towed to a service station.

43 Equipment problem of the 2019 Jeep Compass

Failure Date: 09/11/2024

The vehicle will randomly show a coolant warning temperature light, then suddenly the engine will turn of. The car must be completely turned off to start it again. This happens when the car is not hot, there is plenty of coolant etc. When this happens the fobs also will not work. It has happened 4 times the last two weeks. My safety was put at risk because I was in the middle of driving when my car died in the middle of the road. Yes the vehicle was inspected and the batteries were replaced. The issue was not reproduced when it was in the shop.

44 Equipment problem of the 2019 Jeep Compass

Failure Date: 09/10/2024

I was taking my Jeep through an an automated car washe and the car engine turned off. The car was in neutral and when I was supposed to drive the car away at the end of the wash, it would not let me put the car in drive. Somehow I got the car restarted after several attempts and was able to put the car in drive before the car behind me hit me.

45 Equipment problem of the 2018 Jeep Compass

Failure Date: 09/01/2024

The touchscreen lcd on my Jeep Compass is glitching and no longer usable I am unable to access certain features that includes my radio and also the backup camera no longer works. This is a safety concern because the whole reason I bought this car was for the use of the backup screen and to set up music with bluetooth. I am now risking my life every time I get into the car and the colorful glitching lines on the screen are a distraction while I drive.

46 Equipment problem of the 2019 Jeep Compass

Failure Date: 08/29/2024

High coolant temp warning lights spike for about 2-3 seconds and the car powers down but does regain power when the coolant temp light goes off. We have replaced the coolant sensor and flushed everything and replaced the pcm 2 times. Still the same problem. A safety issue as you lose power when this happens. Service was all done at an authorized Jeep dealership. The majority of the time this happens is during a turn. Today I lost power on a turn with oncoming car. We have spent $1400 trying to repair the problem with new replacements and the problem remains. The car is available for inspection. No advance warning when this happens. The last incident date happened August 29, 2024.

47 Equipment problem of the 2022 Jeep Compass

Failure Date: 08/15/2024

Hello I have had my vehicle for 2 yrs and out of the 2yrs my car has stalled mid traffic at least 10 times. I come to a complete stop at at a red light then when the light turns green I take my foot off the break to give it gas and the truck emergency brake light come on and the car shuts down now I’m in mid traffic praying to god that I don’t get rear ended cars are blowing at me my children are scared I’m scared I’m going to get rear ended and my babies an I will die! we are traumatized and I’ve taken my car to the dealership several times for this matter just for them to tell me they don’t know why this is happening. I pay almost 700$ for a vehicle that I’m scared will be the death of me and my family please please I beg of you help me as the dealership isn’t helping I’m so scared.

48 Equipment problem of the 2017 Jeep Compass

Failure Date: 08/05/2024

Car shakes when on hill hadly.

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49 Equipment problem of the 2018 Jeep Compass

Failure Date: 07/23/2024

Main issue 1) my 2018 Jeep Compass has a very high coolant temperature issue, temperature will exceed 256 also transmission temperatures will exceed 210 my dashboard coolant icon appears and says coolant temperature too high power engine off issue 2) a! on off power option the person who invented the power on / off a! option need to br serving a life sentence in prison, this “energy efficientoption”option will destroy your vehicle engine , battery, the starter, even my sensor system indefinitely, this has completely disabled all power to my Jeep in the middle of i75 interstate with my 3 kids all under 10 45 minutes away from home , could not control a single all power was disabled I could not even power my engine off . I’ve never been so afraid for my kids and I , this could have caused a horrible accident that could have claimed us all , it was all caused by the on/off feature,.

50 Equipment problem of the 2019 Jeep Compass

Failure Date: 07/16/2024

The car caught fire due to the radio and my insurance company screwed me and I need to know what I can do to help me.

51 Equipment problem of the 2019 Jeep Compass

Failure Date: 07/03/2024

A knocking noise has slowly come into play from the hood of my 2019 Jeep Compass. With some research, it appears to be the front driver’s side axle causing this noise while in operation. The knocking sound is caused by the cv joint at the end of the cv axle shaft. As the cv joint wears down, it becomes less able to absorb shock and vibrations. If I were to continue driving with a damaged cv, the joint will disintegrate further, making driving impossible. I will not be able to control the vehicle and may get involved in an accident. This issue is out of my control unless I simply don’t drive it. This is also a stock part that wasn’t expected to need replacing within 5 years of having the vehicle. My current mileage is roughly 76,000 miles to which I don’t drive more than I need to.

52 Equipment problem of the 2018 Jeep Compass

Failure Date: 07/02/2024

When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.

53 Equipment problem of the 2011 Jeep Compass

Failure Date: 07/02/2024

Rust thru/failure of the front cross member subframe. I noticed a clicking/rubing sound coming from the front of my 2011 Jeep Compass. Over several days it got worse. I took the car to the same dealership that I bought the car from new and was told it was a rust thru on the subframe and that the car was not safe to drive. At this point there were no warning lights or other indication that the front end was approaching a catastrophic failure. I contacted Jeep and was told that a special 10 year extended warranty had expired in 2022. The dealer offered no help in covering the cost either. I was never informed about the extended warranty, or I would have had the car checked. The thing that really makes me mad is the rust thru occurred on only one side because the a/c drain was routed so it dripped condensation onto the frame on that side. I have the subframe and have included pictures.

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54 Equipment problem of the 2015 Jeep Compass

Failure Date: 07/01/2024

I can be driving or at a stop and the vehicle shuts off randomly. No lights come on the dash and no codes or stored codes when hooked to a scanner.

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55 Equipment problem of the 2018 Jeep Compass

Failure Date: 06/20/2024

Screen is not turning on. It is always problem to drive on reverse while on a parking places. Since back window is kind of small size, it is always hard to drive back and observe surrounding space by using just only rear view mirrors and back window. Camera view on a screen would help. But screen doesn't work. I've been in situation where I almost hit cars while moving on reverse. Thanks real axident didn't happen yet. But I really need this screen to work. Without it I cannot set/reset time, day, bluetooth etc.

56 Equipment problem of the 2018 Jeep Compass

Failure Date: 06/11/2024

Navigation screen has a bubble internally. It turn on automatically connects with phones that are synchronized and starts calling. In my case it has called sos, random numbers it will not allow the phone to hang up while driving and it will not turn off just by pushing the button when it’s making a call. It has become such an issue and safety concern. It has taken my attention while driving on highways and we have had many instances where an accident almost happened because of it. There are many other people out there with the same issue and this is not caused by wear and tear but manufacture defects.

57 Equipment problem of the 2011 Jeep Compass

Failure Date: 06/11/2024

Cuando estoy con el vehiculo en marcha suben las revoluciones del vehiculo este diminuye la velocidad corriendo, lo cual podria ocacionar un accidente.

58 Equipment problem of the 2019 Jeep Compass

Failure Date: 06/04/2024

In February I took my car for an oil change. I went out of town and when I returned my car would not start. I replaced my key fob battery and I charged the battery because a jump did not work. Once battery was charged we were able to get my car to turn on. I took the car for battery testing at auto zone and nothing came back. I took the car to the dealership (Jeep dealer) they said both batteries were original and needed to be replaced. I paid for both to be replaced. A few days later I was driving m, came to a stop light and when the light turned green I went to press the gas the car dashboard glitched and turned completely off I was in the middle of the road. I started the car back up and called the dealer immediately and took it in for service. The dealer said it was a reset that needed to be done and computer update. A few days later my car did the same thing only this time it gave a few messages on the dashboard and I was able to turn it back on. The deal ship kept my car for a couple more days. The did more updates and returned the car. I had no issues for a few weeks with turning off however when I turn the car on it would glitch as if it did not want to start. Also, the start/stop feature stopped working completely. One morning I started my car on my way to take my child to daycare the car glitched again but turned on I drove maybe 500ft and I got a message on the dashboard “stop safely vehicle will turn off soon” I pulled over and turned the car off and back on the message was gone. A month later I got the same message but I kept driving and nothing happened. A week later I drove to drop off my child, the car was off completely and moments later when I returned the car would not start the radio dashboard lights all turned on and I could hear the car trying to start but it did not. Aaa came to assist jumping my vehicle and I was able to drive the car to the same dealership. They kept the car for a week and found nothing.

59 Equipment problem of the 2017 Jeep Compass

Failure Date: 06/02/2024

While driving Jeep losses power and stops. At garage now and they can’t find reasonable explanation. Has less than 50k miles. Danger while driving since it just shuts off while no lights come on to indicate problems.

60 Equipment problem of the 2013 Jeep Compass

Failure Date: 05/28/2024

Attached is a work order request for a defective door handle on my Jeep Compass. The driver side door handle we have determined is wrapped in metal and is delaminating. It has caused a hand injury to my daughter due to the wrapping on the door handle coming apart and being extremely sharp. We have taken the car to our local dealer for inspection and they have verified that this is not normal and we believe the part is defective. Additionally, the passenger side handle is starting to do the same. This is a dangerous defective part and attempts to correspond with Jeep/stellantis have been completely ignored.

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61 Equipment problem of the 2019 Jeep Compass

Failure Date: 05/21/2024

Car stopped in the middle of an intersection, and a ton of dash lights came on. Did this about 2 times x brought it to Jeep dealership and they said that the diagnostic is coming back that everything is fine with the vehicle. I see a lot of Jeep Compasses are doing this and I need whatever the issue is to be resolved with a recall or something to prevent this from happening to other and get this issued solved immediately. I’ve been to Jeep and nothing.

62 Equipment problem of the 2019 Jeep Compass

Failure Date: 05/19/2024

Vehicle randomly blinks coolant too hot, locks up and shuts down. All fluids are full and there is no reason for the warming. Has happened backing out of the driveway, going slow, and on the freeway. Very dangerous.

63 Equipment problem of the 2018 Jeep Compass

Failure Date: 05/15/2024

Since 2023, my vehicle has had water leakage coming from the back right passenger side from the seat belt opening and right side of the back trunk. This is a major concern because my son’s car seat is seated on the right back seat where the water leakage is coming from. I don’t want any mold to grow under his car seat or on his car seat. Also I gave jumper cables in the back of my trunk for safety. What if they were to get soak and wet then they are not able to work. Also I put my groceries in the trunk of my car. I don’t want them to get spoiled or become contaminated.

64 Equipment problem of the 2016 Jeep Compass

Failure Date: 05/13/2024

Crankshaft position sensor was replaced twice in 2022 and once in 2023. It now needs replaced again.

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65 Equipment problem of the 2022 Jeep Compass

Failure Date: 05/08/2024

I am writing to express my disappointment and frustration with my 2022 Jeep Compass. I purchased my Jeep Feb 2023. In may 2024 my issues started and have not stopped or been able to be diagnosed by 2 different dealers after 4 times of them having my car. My check engine light started and then the non stop issues with the center screen and dashboard flashing on and off. The screens change showing all errors and warnings. C the radio shuts off whenever it wants. Now the car shuts off when it wants. First time I was at a stop sign, it turned off and would not go back on for almost 2 minutes. The 2nd time I was yielding and it shut down. I had to put the car in park and hit the ignition button a few times before it started. On 1 visit I was told that the mechanic did a computer update but I had to let him take it home that night. When I refused I was told to come get it and they didn't touch it. On the last visit which was 10 days I was told there is nothing wrong with my car. Jeep called me 2 days later and stated "maybe they would give me a small discount for a new one" as a loyal Jeep customer, I expect better service and prompt resolution of the significant safety issues.

66 Equipment problem of the 2021 Jeep Compass

Failure Date: 05/02/2024

My 2021 Jeep Compass trailhawk has been in very good condition until the ac recently just started to blow hot air. When I took my Jeep in for a routine oil/filter, my local auto mechanic said that upon visual inspection the a/c clutch (part of the a/c compressor) was melted and that I would need a whole new a/c compressor assembly, possibly replace the drier, and completely flush the system. I can't believe that for a fairly new car in very good condition this type of problem shows up. I called Jeep and they said that there is no recall on the a/c compressor for my Jeep. However, my mechanic that is now working on fixing the issue said he has to wait a few days for the compressor kit parts as it was on backorder, so there must be other similar issues ongoing. I would like to know how I can get reimbursed for a problem that should not be happening with a 2021 Jeep in very good condition? I am not sure if this is a Jeep class issue. Thank you, sephy philip (c) 908-451-2204.

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67 Equipment problem of the 2016 Jeep Compass

Failure Date: 05/01/2024

Unknown.

68 Equipment problem of the 2018 Jeep Compass

Failure Date: 05/01/2024

A few months ago my Jeep started giving a "stop safely vehicle will shut off soon" message on the dashboard. It comes and goes randomly, I could be started the car or driving it. I had to get it towed when it did it on the highway. The dealership said it was the batteries, we had those replaced. It was fine for about a week and then started doing it again. Took it again and now they are saying it is the alternator or the starter. Both of those were checked and it isn't that either. I now have a car that I am paying for and can not drive. Called Jeep customer service, they could not find a solution. Multiple people on multiple different forums are complaining about this same issue without being able to find a solution.

69 Equipment problem of the 2012 Jeep Compass

Failure Date: 04/17/2024

My coils had to be replaced several times. Last week I started to drive my car on a major road, shaking and no power. My car had to be towed once again. My mechanic told me the Jeeps have issues with the coils. Not sure why this keeps happening but now it's scary to drive my vehicle and not knowing how quick this happens again. Recently my check engine light came on and off, changed the fuel gas cap, and had a code read. My mechanic mentioned that there was a safety recall regarding the manifold ? if so was this ever done and where I would like documents provided. Please respond via email vfelton5@gmail. Com.

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70 Equipment problem of the 2019 Jeep Compass

Failure Date: 04/15/2024

The auto shut off function while stopped has malfunctioned on a couple occasions. One was when stopped at a red light. The car would not start up again when letting off the gas. The vehicle was new to me and I didn't know how to fix the problem. Sitting there, even with hazards on, is dangerous as I could have been rear ended while trying to figure this out. I ended up having to restart the vehicle. I can disable the function, but I believe it is causing starter issues with the vehicle. The vehicle intermittently will not start right away, and finally will after several attempts. All possible problems that could cause the start issue have been tested by mechanics at an auto shop. All of which were eliminated. There are no warning lights that have come on when either of these things happen. The vehicle is available for inspection, if requested.



Compass Service Bulletins
Compass Safety Recalls
Compass Defect Investigations