Power Window problems of the 2002 Jeep Grand Cherokee - part 2

55 problems related to power window have been reported for the 2002 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Jeep Grand Cherokee based on all problems reported for the 2002 Grand Cherokee.

36 Power Window problem

Failure Date: 08/20/2006

2002 Jeep Grand Cherokee. Steering wheel began making strange sounds. Steering gear and associated parts were replaced. Shortly after, strange sounds returned, the steering began to become completely unassisted at low speeds for a brief second. The problem causes quite a scare and causes temporary loss of control. This is associated with low speed idle. Damage is imminent without repair. This problem is well documented among Jeep chat rooms. Second well documented problem among Jeep owners. Faulty power window units that fail without warning and cause window to be stuck up or down. This causes driver to be forced to drive with open non responding windows in a variety of weather conditions, obvious safety and health hazard. Third chronic hazard well known to Jeep owners as well as Jeep. The blend doors on a/c consistently fail right after warranty period. This causes a failure of the defroster and obvious danger, as well as drivers are forced to drive with constant unheated airflow until costly repair. Jeep is well aware of these problems but refuses to acknowledge a consistent problem and offer correction for all affected vehicles.

37 Power Window problem

Failure Date: 08/17/2006

After reading almost all complaints with other 2002 Jeep Grand Cherokees, I have to put in my two cents worth. I can relate to almost every complaint that there is. I just had both my front left and right window regulators replaced a month and a half apart, one just today at $327. 00 with my employee discount. (I work for a car dealership) last month, I have had almost $500. 00 worth of repairs for my power steering pump problems. I have had my brake rotors turned and resurfaced and am in need of doing it again. Then on the other hand, I have experienced problems with my dual control panel not working correctly which I have not have repaired yet because I don't have the money for that one and didn't know at the time that it was a problem. Then when my Jeep was under warranty I have had the air conditioner compressor replaced, new battery(for hard or no starting), amongst other repairs that I can't think of at the moment. I have also been experiencing hard starts with my truck and also the transmission not engaging or jumping (accelerating) while switching gears that the Jeep dealer has not been able to recognize as a problem. I feel that those new Chrysler commercials are not up to par as american and german engineering. Those germans know how to build vehicles in the first place and help repair them as the problem seem necessary.

38 Power Window problem

Failure Date: 08/15/2006

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that front and back driver and passenger side power windows could not be opened. He has taken the vehicle to the dealer and they stated that it would cost $358 to have the window repaired. The current mileage was 41,000 and the failure mileage was unknown. Updated 09/11/07.

39 Power Window problem

Failure Date: 08/09/2006

I shut the passenger door and my window fell. This is the third time this year for this to happen. First it was the driver side and then the driver side passenger window. The guy at the Jeep place said that this is a common failure with the Grand Cherokee. This is $450 for each time.

40 Power Window problem

Failure Date: 08/04/2006

Faulty window regulators in 2002 grand Jeep cherokee. Chrysler paid for the second window but refuses to pay for the first one after receipt was requested and provided. Very common problem with this model according to the dealer but Chrysler has refused to issue a recall. Window drops down and creates a safety issue.

41 Power Window problem

Failure Date: 08/01/2006

I have a 2002 Jeep Grand Cherokee and I have now had the third different power window failure since I bought the vehicle new. The window, when fails, falls down in its track and on one occasion happened while I was driving and it startled me. I have spent hundreds of dollars on the previous two failures only now to have a third failure. Both front windows failed and now the rear left has failed.

42 Power Window problem

Failure Date: 07/09/2006

Drivers and passenger side windows have fell inside the door while parked. Chrysler needs to replace this defective part that controls the window. When this happens it leaves your car unprotected to thieves and weather conditions.

43 Power Window problem

Failure Date: 05/01/2006

2002 Jeep cherokee, driver and passenger side window regulators failed. The driver side regulator had to be replaced twice. *****.

44 Power Window problem

Failure Date: 05/01/2006

Front passenger side electric window cable broke. Window would not move and then fell inside of door. Dealer stated that this is a common problem. Approximately one year ago same problem happened with driver side front window.

45 Power Window problem

Failure Date: 02/26/2006

My 2002 Jeep Grand Cherokee has only 55k miles on it and the door\regulator motor for the drivers side and passenger side windows broke. I was informed that this is a common occurrence with Jeeps. This is not normal that there are failures of this type. It is 650 dollars to replace both door regulators. This issue needs to be resolved.

46 Power Window problem

Failure Date: 11/18/2005

Mid summer my driver side window fell down, I thought with the help of my 5 year old son. The dealer charged me $500 to replace the power window actuator. Today, my passenger window fell also. I'm on disability, haven't worked in almost a year - how can I afford to fix this same problem again? I'm glad to see I'm not the only one.

47 Power Window problem

Failure Date: 10/03/2005

Right rear passenger power window regulator failed on 10/3/05, and the window fell down. Cost to replace $370. 00. While at the repair shop picking up the vehicle, the right front power window regulator failed. Regulator also had to be replaced, total for the day $725. 00.

48 Power Window problem

Failure Date: 09/06/2005

On 9/6 driver side power window regulator failed. Went to firestone for repair cost was 420 dollars. 2nd time part was replaced, first time was within warranty period. 3 days later same exact part failed in passenger side door. Car has less than 50k miles on it.

49 Power Window problem

Failure Date: 08/26/2005

I was picking up my children from school on 8/26/05 when we had got home the kids had got out of the car and when my son shut the left passenger side door the window fell down and I had it on lock tried to get it to go back up you could here the motor but it would not take it up but it would take it down. Finally had to put a garbage bag over it until I could figure out how to get it up. Called to find out how much it would cost and they said around $300. 00 but they could get it up for me for $100. 00 . Then on 9/9/05 we had went out to dinner, after dinner we stopped at my parents house my older son got out to go in and when he shut the door the right passenger side window just fell down. Same thing all over again now I am at a replacement cost of around $600. 00 plus whatever labor is. As I was reading under all the complaints I found that I am not the only one that has had this same problem, this is a safety problem what if there was a storm and you are driving down the road and the regulator fails what would happen? this really needs to be checked into because people have infant children that ride in the back passenger seats.

50 Power Window problem

Failure Date: 08/11/2005

The contact owns a 2002 Jeep Grand Cherokee. On August 11, 2005, the front passenger side window regulator failed. The window was up at the time of the failure. Approximately one year later, the driver side window regulator failed. The window was up at the time of the failure and the contact could hear a popping sound before the failure occurred. A few months later, the rear driver side window failed in the same manner. The dealer repaired all the window failures. On September 17, 2007 the rear driver side window failed again. The contact has all the repair orders for the failures. The failure mileage was 50,745 and current mileage was 79,362.

51 Power Window problem

Failure Date: 08/17/2004

I was driving on sr 70 when I felt my Jeep slugging then I looked at the gauge and noticed that it was all the way to the boiling point. Then I pulled over to the side of the road because I wasn't sure what had happened. Called my dad he came and looked at my Jeep and found that the fan had busted we had been able to put enough water in it to get it to wal-mart where we came to the conclusion that it had a hole in the radiator. There was pieces everywhere from the shroud. The next day had it towed to firkins in bradenton it was out of warranty so I ended up paying $1131. 45 for this to be fixed. Now ever since this has been fixed my check engine light comes on for awhile then goes off. This happened with the fan on 8/17/04 now both power windows in the back are not working just the other day my son got out of the Jeep shut the door and down came the window neither of the back windows work had it checked out and it will cost me 300. 00 per window for the bearings what is going to happen next the front ones. I thought when I bought this brand I was getting a good value but turns out all I have had is a nightmare.

52 Power Window problem

Failure Date: 06/10/2004

On my 2002 Jeep Grand Cherokee limited cold air blows from one side of the dash even when I have the heat turned on. The Jeep dealer told me that I have a blend door failure and the repair will cost about 1200 dollars.

53 Power Window problem

Failure Date: 04/03/2004

I would like someone to check into the type of product that Chrysler (Jeep) to be specific is using on their windows. I have a 2002/and 2003 Jeep Grand Cherokee laredo at this time only one window is operable that being the passenger side, the other three windows have to be taped up, to stay up, the windows can not be fully secured which causes rain to enter the vehicle, and also dampness when sitting out overnight. This also occurs when driving at night, when I explained this problem to Chrysler I was told this was not a safety issue I beg to differ trying to not have it raining on you when driving or coming in the other windows is a safety issue they explained that the vehicles were out of warranty I did not know there was a warranty on safety. The web site shows there are thousands of this particular model with the same problem a high power needs to step up and investigate the inferior products being used by this company Chrysler wants to fall on deaf ears rather than back its product that is one reason that imports are a much more popular vehicle, though they also have some problems, but it seems that the foreign auto makers are willing to back their product they have pride in their selves unlike american mfgs.

54 Power Window problem

Failure Date: 09/01/2003

My Jeep is only a year and a half old and I already have to replace the door\regulator motor for the power window. The vehicle has only 39,000 miles and that's 3,000 more than the warranty covers. I ordered the part from the local dealer and its on a month back order. I asked the dealer if that might be a red flag that there is a problem!.

55 Power Window problem

Failure Date: 04/01/2002

- the contact received a safety recall notice about the fan in her 2002 Jeep Grand Cherokee in November and called the dealer and they have not yet completed the repairs. The vehicle has been placed on a waiting list. Also, there was a brake failure while driving over 40 mph. The steering wheel would vibrate so much that it felt as if it were about to come off. This incident happened over 300 times. The brakes were faulty since she bought the vehicle, but the dealer always told her that nothing was wrong, even though there was a safety bulletin in place. After the warranty expired the failure was diagnosed and the cost of the repair was $1500. The contact was charged for several front end alignments that never seem to alleviate the failure. Also, there was recurring problem with the motor of the rear windows. The contact had one motor replaced at a cost of $300 and will need to replace the second motor.



Safety Ratings of Grand Cherokee Cars
Fuel Economy of Grand Cherokee Vehicles
Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations