general problems of the 2002 Jeep Grand Cherokee

23 problems related to service brakes have been reported for the 2002 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Jeep Grand Cherokee based on all problems reported for the 2002 Grand Cherokee.

1 Service Brakes problem

Failure Date: 04/06/2020

One Monday the 6th driving north. It was raining. So, I had full 4wheel drive engaged. A car cut me off. I was on the transition from the 5 n to the 55n. A car from the left lane cut into my lane to try and exit onto 4th street. To avoid an accident I slammed on the breaks and veered right. But the car would not stop. I pushing down on the breaks as hard as I could. The car was still accelerating and did not slow down. Trying to obtain control over the vehicle I "fishtailed" from going right back to left and hit the side of the car and then hit the center divider. The car kept accelerating and I hit the center divider and flipped around. I was then facing opposite traffic towards the divider. I threw the car into park and held the breaks strong. The back wheels were still spinning out. I look down and the keys were not in the ignition. Luckily, I had a spare key in the center console and shut it down. I found the keys on the ground but not anywhere near the pedals. I talked to the dealer and they said they had never heard of it. The only thing they could verify is that the key could come out wile the car is still on. According to them this happens as the key wears down or gets old.

2 Service Brakes problem

Failure Date: 05/10/2017

The engine cranks and runs fine but after you drive for a while the engine shuts off. It happens while you are driving or coming to a stop. It is random. It usually starts back up and runs fine until next time. When the engine dies, you do not have steering assist or brake assist. It is very hard to steer it off the road. A woman may have a hard time steering it or stopping it. I don't let my wife drive our Jeep much at all. It doesn't matter if you are driving in the city or on the freeway when it decides to shut off. Our Jeep is a 4wd with automatic transmission.

3 Service Brakes problem

Failure Date: 04/01/2016

The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 20 mph, the abs indicator suddenly illuminated and the braking system malfunctioned. When the brake pedal was depressed to stop the vehicle, the pedal traveled to the floor and the vehicle failed to immediately stop or slow down. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 115,000.

4 Service Brakes problem

Failure Date: 01/01/2015

I have had ever light on my truck fixed and I still have not found the right thing. And I am seeing am not the only truck that is have that problem.

5 Service Brakes problem

Failure Date: 06/23/2014

The contact owns a 2002 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14v154000 (service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

6 Service Brakes problem

Failure Date: 03/16/2014

I work at a dealership washing cars. We just sold a 2002 Jeep Grand Cherokee. I was running the Jeep through the carwash. My foot was on the brake, and suddenly the vehicle accelerated propelling me into a wall, and the airbag deployed. I was injured in the accident and went to an urgent care.

7 Service Brakes problem

Failure Date: 10/11/2013

See attached diagram. I was driver of car stopped at red light . Jeep Grand Cherokee (VIN # 1j4gw48n72c2253) engine revved at high throttle, while btsi in park. The driver may be hard of hearing, may have been distracted to hear the noise or know comes from her car, may have had windows shut and been insulated from the sound, but she changed gear from park to drive as the tires were spinning as observed by witnesses who saw or heard those tires spinning while the car was in stationary position. Jeep speed forward about 70 feet to rear-impact my car and crush the rear of car inward. It distorted frame from rear to front or car, and rear impact caused damage to front of car. Prior to impact, my foot depressed hard on brake because I braced or stiffened hard for impact, when I heard the squeal of tires of stationary car nearby, and people leaving a carnival were nearby. After Jeep crushed my car inward, it accelerated again against my car and my efforts keep the brake pedal down, and it propelled my car forward, and then continued on its path of destruction. It wrecked my car, itself, another car, and collided with a another two cars, it hit pedestrians, caused fatality, caused injuries, knocked down parking meters, skidded dozens of feet, broke off its front tires in chunks, skidded its metal rim because that was all that was left of the tire, skidded pieces of rubber of tire, and finally got stuck after last impact, while its engine revved and its tires spun, causing yaw scraping of tires on sidewalk. _police dept found the btsi defective, and the skid marks show that the brakes were ineffective or inoperable as Jeep's engine continued to accelerate. Jeep driver ran from it after it got stuck because she thought it would explode. The wheels stopped spinning when the motor got shut. Sudden uncontrolled acceleration, ineffective braking, defective btsi.

8 Service Brakes problem

Failure Date: 10/11/2013

I filed original oct 4 2016 NHTSA complaint and also objected to restriction NHTSA imposed upon complaint (2000 characters in total, and total mb of attachments 5mb or less) because oct 4 2016 complaint is insufficient, incomplete. Nhtsa investigation requires more information from me (reports, testimony, dozens of critical police photos) necessary for NHTSA investigation of my complaint. On oct 4 2016, I demanded NHTSA investigation unit contact me by email, so that I may document data my submission to NHTSA, as part of my complaint. To date, NHTSA refuses, it has done nothing to investigate because NHTSA stonewalls me for information. Nhtsa investigation units endangers public safety with deliberate lack of data, resulting in bogus non-investigation. On oct 11 2013, 2002 Jeep Grand Cherokee laredo, VIN no [xxx], had vehicle malfunction event, unintended acceleration, high speed start, high impact and high energy collisions, defective btsi (brake transmission shift interrupter), no brake throttle override, no safeguards to stop vehicle, high rate of speed crashing over and over, in throttle wide open, no software or hardware upgrade to stop or prevent unusual acceleration while in park, inability to brake vehicle to stop at such high rate of speed. Tires vaporized, chunks of rubber broke, metal rim remnants of tire skidded sidewalk and street, in series of horrific collisions, documented by photos and reports which NHTSA deliberately refuses to acquire from me as part of my complaint, to manipulate the outcome of bogus and deliberately flawed pseudo-NHTSA investigation. Due to height mismatch square box Jeep and subcompact cars, Jeep was battering ram against subcompact cars effectively without impact bars (bars to low) in such malfunction event, wreck subcompact cars, endanger lives and health of occupants of small cars who absorb impact (instead of distributed forces via impact bar), grave collisions. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

9 Service Brakes problem

Failure Date: 10/28/2012

Chrysler has issued over 10 recalls on my 2002 Jeep Grand Cherokee and have failed to complete any of the required recall service. They have not received any parts from their suppliers to replace the defective parts covered under the recall. The amount of affected vehicles are over 950. 000 Chrysler has still failed to resolve any of the outstanding recalls on my vehicle, and has not offered substitute trasportation after 9 months that the numerous recalls were issued, and not resolved due to zero availability of replacement parts. This is a major safety liability that Chrysler is conveniently ignoring.

10 Service Brakes problem

Failure Date: 10/03/2012

J'ai un probleme DE feinag a faible vites les rous qui bloque voiture pique a lavan derap veillez expliquer merci.

11 Service Brakes problem

Failure Date: 12/15/2010

The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 30 mph, the contact applied pressure to the brake pedal yet the vehicle would not stop. The contact was able to change lanes to avoid a crash and the vehicle came to a stop after he continuously applied pressure to the brake pedal. The vehicle was taken to a dealer where the technician was unable to diagnose a failure. The vehicle was not repaired. The approximate failure mileage was unknown. The current mileage was 44,000. Updated 3/21/11 updated 03/31/11.

12 Service Brakes problem

Failure Date: 01/01/2010

The contact owns a 2002 Jeep Grand Cherokee. The contact received recall notifications for NHTSA campaign numbers: 06e011000 (fuel system, gasoline), 06e022000 (service brakes, hydraulic), and 12v527000 (air bags). The dealer stated that the parts needed to complete the repairs were not available. The contact received the recall notices months ago. The manufacturer was notified. The contact had not experienced a failure.

13 Service Brakes problem

Failure Date: 08/08/2008

Front brake rotors ware constantly.

14 Service Brakes problem

Failure Date: 05/05/2007

The contact owns a 2002 Jeep Grand Cherokee limited. While driving 5 mph, the contact attempted to brake but the vehicle lunged forward. The gear was shifted into neutral in order to stop the vehicle. While driving in reverse, the contact depressed the brake pedal and the vehicle lunged backwards. The driving conditions were favorable during both failures. Prior to these failures, the vehicle operated normally and had no previous repair work. The current and failure mileages were 77,000.

15 Service Brakes problem

Failure Date: 03/16/2006

: the contact stated while braking at any speed, the brakes caused the steering column to shimmy. The dealership replaced the brake system, but the problem has returned.

16 Service Brakes problem

Failure Date: 03/07/2005

Steering column pulses while applying the brakes and has since the purchase of the automobile. I am told this is not covered by the warrenty and will cost $ 200. 00 to correct. I feel this should be covered by the warrenty.

17 Service Brakes problem

Failure Date: 05/01/2004

I recently had my 2002 Jeep Grand Cherokee rotors replaced at about 20,000 miles due to severe shimmers in my steering column when the brakes were applied. T all started at about 12,000 miles. Now I have 25,000 miles and the shim is starting once again Jeep must install the lowest quality rotors on the market and its not safe.

18 Service Brakes problem

Failure Date: 12/21/2003

My wife & I were driving on I-95 south when my Jeep Grand Cherokee's check engine light came on but before we could do anything it shifted from drive to 2nd gear and went from 60mph to around 25mph while we were still in the 3rd inside lane of a 3 lane hwy so we proceded to pull off the hwy and check out the truck and also let it sit for awhile and in doing so the lite went off so we proceded to get back on and go straight home but as we tried to get on the hwy it happened again but this time we went from drive to 1st gear and we almost got rearended by an 18 wheeler but he moved over at the last second, where we got on there was no break down lane so we had to go for about a mile and in the process we started to loose the brakes do to problems ariseing from the abs and also the engine was acting funny it started to shut off then it would speed up and it did it 3 or 4 times so when we got off we had the Jeep flatbeded to "greenwich Jeep" in greenwich,CT. Soon as it's fixed I'm getting rid of it but I did want to note the problem with you!.

19 Service Brakes problem

Failure Date: 04/03/2003

I have had the front brakes replaced twice on my 2002 Jeep Grand Cherokee. At the moment I have just over 30k miles. Now the dealer says that they will no longer fix my brakes. I am on my third set and need to get a fourth.

20 Service Brakes problem

Failure Date: 01/01/2003

The contact owns a 2002 Jeep Grand Cherokee. Since the day the vehicle was purchased, the contact feels a vibration when driving 30-45 mph. The failure occurs when the brakes are applied. The dealer stated that the brakes were 50% worn. The manufacturer stated that nothing could be done. The vehicle has yet to be repaired. The failure mileage was 2 and current mileage was 20,000. Updated 01-15-08. The dealer stated installed intake debre shield. Updated 01/15/08.

21 Service Brakes problem

Failure Date: 12/20/2002

Disc brakes tends to lock up ever since we bought the car.

22 Service Brakes problem

Failure Date: 11/15/2002

Rotor needs replacing every 7 months. Improper rotor was put on the vehicle to start with. I can pay to have the proper one put on now. The cherokee shakes all over when you apply the brakes and is more difficult to stop. I have had a different rotor put on twice and Chrysler will not repair it again.

23 Service Brakes problem

Failure Date: 02/01/2002

When the brakes were applied, there was a vibration in the steering wheel and brake pedal.



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