Brake Disc Rotor problems of the 2002 Jeep Grand Cherokee - part 1

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the steering wheel, floor, seat, and instrument panel vibrated. There was also a minor pedal pulsation (brake roughness) under light to moderate pedal application. He took the vehicle to the dealer and they stated that the brake calipers were covered under warranty; however, the rotors and pads would have to be replaced at his own expense. The manufacturer would not provide any assistance. The powertrain was unknown. The failure and current mileages were 44,700.

The brakes on 2002 Grand Cherokee are very suspect. The dealer replaced them under warranty at 24,000 miles due to warpage of rotors. At 54,000 miles the rotors were turned because of warpage and now at 62,000 they exhibit symptoms of being warped again - worse than before they were last turned. Jeep has obviously only replaced defective parts with defective parts. This creates cost, inconvenience and potential safety hazard to the consumer.

The front brake rotors have warped for the second time in 42,000 miles. Driving with these warped rotors causes the steering wheel to shake violently and brake application at the wheels to be uneven. The shaking is more pronounced when braking from speeds above 40 mph. This is a very unsafe condition especially on wet or icy surfaces. The dealer refuses to replace the rotors under warranty.

The contact owns a 2002 Jeep Grand Cherokee. When the contact depresses the brake pedal to stop the vehicle, the front end shakes. While driving during the winter months and depressing the brake pedal, the front end shaking causes the contact to lose control of the vehicle. He examined the brakes and noticed that the rotors were warped. The vehicle was taken to the dealer, but was not serviced. The failure occurred at various speeds. The current mileage was 42,340 and failure mileage was 15,000.

: the contact stated the vehicle did not stop while the brake pedal was depressed. The brake pedal must be pumped in order to stop. The dealership determined the rotors were too thin for the vehicle and thicker rotors should be installed.

After reading almost all complaints with other 2002 Jeep Grand Cherokees, I have to put in my two cents worth. I can relate to almost every complaint that there is. I just had both my front left and right window regulators replaced a month and a half apart, one just today at $327. 00 with my employee discount. (I work for a car dealership) last month, I have had almost $500. 00 worth of repairs for my power steering pump problems. I have had my brake rotors turned and resurfaced and am in need of doing it again. Then on the other hand, I have experienced problems with my dual control panel not working correctly which I have not have repaired yet because I don't have the money for that one and didn't know at the time that it was a problem. Then when my Jeep was under warranty I have had the air conditioner compressor replaced, new battery(for hard or no starting), amongst other repairs that I can't think of at the moment. I have also been experiencing hard starts with my truck and also the transmission not engaging or jumping (accelerating) while switching gears that the Jeep dealer has not been able to recognize as a problem. I feel that those new Chrysler commercials are not up to par as american and german engineering. Those germans know how to build vehicles in the first place and help repair them as the problem seem necessary.

The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 45 mph, the front end of the vehicle shook when the brakes were depressed. The vehicle was taken to the dealer who stated that the front rotors were warped due to excessive heat. This failure has occurred previously. The correct VIN, # of cylinders, and engine size were unknown. The current mileage is 55,000 and failure mileage was 45,239.

Brake rotors are warped on 2002 Jeep Grand Cherokee with only 26000 miles on car. Steering wheel vibrates violently when brakes applied at 40mph+.

2002 Jeep Grand Cherokee. When braking, the steering wheel shudders and front end vibrates. I was told by Jeep service that calipers were defective causing rotors to warp. Vehicle has only 23000 miles. Dealer service informed me all front end brake components would have to be replaced at my expense. After further discussion, service dept. Agreed to a one time repair under a '' good will warranty. After researching this website, I see this is an ongoing problem for at least 4 years. This is truly a safety issue and I can't understand why there has not been a recall at some point in time.

My 2002 Jeep Grand Cherokee limited v8 rotors warp every 12k-15k. The conditions worsens the longer I wait to have them repaired. I get strong steering wheel and brake pulsation when applying the brakes, especially at speeds over 40 mph, but I can feel at speeds as low as 5 mph. This is definitely a safety concern, I have issues braking at high speeds due to the pulsation.

: the contact stated while driving at various speeds, the service brakes pulsate causing the steering wheel to vibrate. The dealership turned the rotors at 7,000 miles. On December 3, 2004 at 17,000 miles the rotors and calipers were replaced because the vibration returned. At 28,000 miles the problem returned, but there have been no additional repairs.

: the contact stated while the vehicle was being driven at any speed, the steering wheel shook. The dealership determined the rotors were warped and replaced the rotors. This occurred every 20,000 miles and the rotors must be replaced.

Brakes have been replaced on Jeep Grand Cherokee (2002) twice since purchase new. Both times wear was uneven and symptoms were extreme shaking while braking. The dealer did not charge for the brake repairs, because he said they would bill daimler Chrysler as they know there is a problem with the brakes. The third time the brakes began shaking I spoke with the dealer for repair. They informed me that the car manufacturer extended the brake warranty up to three years and 36000 miles because of the defect but would not be paying for replacements after that time. I am now expected to replace these horrible brakes on my own. I called the company and got no assistance. I am aware that a recall was placed on previous Jeep brakes, and I am informing you of these facts so it could begin an investigation again. Thank you.

The contact states he owns a 2002 Jeep Grand Cherokee limited. The consumer states that there was technical service bulletin 10005603 regarding the visibility:defroster/defogger system:windshield:controls/wiring. The consumer stated that he had the repairs done, but the cost was $1,357. 24. He was still not satisfied with the repair of the vehicle because some of the vents pushed through a lot of air, and some of the vents pushed through a minimum amount of air. The consumer felt that this was a safety defect because it did not allow the defrosting system to work properly on the passenger's side of the vehicle. The consumer was concerned that there was no heat or air conditioning on the passenger's side. The digital control for the passenger's side of the door did not work due to the breaking of the door vents and the duct work for the defrost/defogger, air conditioner, and heating system. The consumer contacted the manufacturer, and they stated they would get back in contact with the consumer after they contacted the dealership. When the manufacturer called back, they stated there was nothing that they would do because the vehicle was over the three year, 36,000 miles warranty. The transmission governor solenoid was replaced. The rotors were replaced because they were warped.

Jeep started shaking when brakes were applied. It was noticeable but not horrible. I live in colorado and went up into the mountains where brakes were applied more frequently. Had a car load of girl scouts on a camping trip. When the brakes heated up, the car started shaking so violently when the brakes were applied that it was difficult to control the car. The girls were scared to death and the shaking caused me to actually pull over and put the girls out of the car to ride with other people in our group. I have never experienced anything like it in my life. I was in tears by the time we got to the camp site and all the way home it did the same thing. I never got the car over 30 mph in a 2 hour drive home. The car does not shake as violently if the brakes are not that hot, but it definitely shakes substantially. Had the rotors repaired but the brake pads were fine. This is the second set of rotors I have put on in the past 18 months.

Repeated warping of the brake rotors on my 2002 Jeep Grand Cherokee, three times in 36,000 miles. This causes excessive shaking when braking.

The front brake rotors are not built strong enough. They will warp within 12,000 to 14,000 miles, causing the front end to shake violently when the brakes are applied. This happens well before the brake pads are worn enough to be replaced. My Jeep has 32,000 miles and has already gone through two sets of rotors, and will be needing another set soon.

Contact states the brakes pulsate which causes the vehicle to shake. The brakes have been replaced once, but repaired 3 times. The problem continues.

This starting again for the second time on April 30th, 2005, and this happened before about a year and half ago. The rotors went out again for the second time. Contacted Jeep, and they covered the repairs the 1st time, and currently they were going to charge consumer for the second time. This vehicle only has 38,450 miles on it. Dealer recommended putting on heavy duty rotors on it.

Warped brake rotors . . . Jeep has a major problem with this potential safety issue and refuses to acknowledge or correct the problem. Shame on them for not replacing their faulty parts.

The rotors in my Grand Cherokee have failed early on my 2002. I had to have them replaced--under 5000 miles--then at 22000 they failed again and this time they cut them down--now at 35000, I have to have them replaced. These are Chrysler / mopar parts--this is a Jeep--like a truck--so why is this a problem--not only I have had this problem--when speaking with fullerton, in somerville NJ, I was told by the service manager that it has been a problem and even his wife's Jeep did it--however since he replaced with a non Chrysler/mopar part, he has not seen any continuing problems. I feel that these parts are defective and since this is the 3rd time of this happening, I am annoyed. I called the Chrysler consumer line and I was told that if I had called before the vehicle was repaired, that maybe some of the cost could have been adjusted--this is after the fact- can anything be done?.

Vibration of the steering wheel, floor, seat, instrument panel & fminor pedal pulsation (brake roughess) under light to moderate pedal application. This condition may be casued by thickness variation of the brake rotor system. To correct this problem brakes & calipers must be replaced. I feel that anything having to do with the brakes on a vehicle should be the responsibility of the vehicle manufacture to correct. I consider brakes a life/death situation. There is a technical service bulletin from Jeep # 05-0036-02 rev. B, date 12/16/2002.

At 15000 miles the rotors warped. As a result, when applying the brakes the front end shook violently. The part was replaced three times. However, problem recurred. Consumer was told by Jeep that this is a problem in all Grand Cherokee since 1999 and that there is no fix (after market rotor will not fix the problem).

Bad rotors. My rotors were warped at 13,000 miles, dealer didn't fix, I had resurfaced at my cost. Now 28,000 miles and same problem. I have had many other vehicles and have never once had warped rotors. I'm the only person who drives the Jeep and the claim its bad driving. This hasn't caused an accident yet, but with the violent shaking of the car when braking it very well could.

Consumer complained about a front rotors. Problem. They had to be replaced every 15,000 miles. Owner contacted the dealer and the manufacturer, who stated that the wear time was normal.

Brake rotors warp every 10,000 - 12,000 miles making stopping the vehicle and controlling the vehicle difficult when applying the brakes.

The contact stated vehicle was going through the second set of rotors in a year. When the rotors were six months old they had to be resurfaced due to corrosion. They service on vehicle was being done by a mechanic, who suggested that the rotors be replaced at this time. The vehicle has not been taken to a dealership. The manufacturer has been contacted. They offered no free remedy.

Consumer complaint regarding safety concerns 2002 Jeep Grand Cherokee braking system. The vehicle rotors warped prematurely and resulted in vibration while braking.

Contact states the rotors on the vehicle warp and cause the vehicle to shake. The rotors have been replaced 4 times, they need to be replaced for the 5th time.

The contact owns a 2002 Jeep Grand Cherokee. While driving 60 mph, the steering wheel would vibrate when the brake pedal was depressed. The dealer stated that the rotors were warped and they replaced the rotors and brake pads. Approximately eight months later, the failure recurred. The dealer stated again that the rotors were warped. The contact stated that the failure occurred every eight months. The VIN was unknown. The failure was mileage 12,000 and current mileage was 25,000.

When applying the brakes, the brake pedal would pumped up and down and the steering wheel would shimmy up and down and to the left and right. The higher the speed the worse the problem. When I brought it to the dealership I insisted that the service manager take a ride with me. He only had to drive it a short distance before he knew exactly what the problem was. He said the rotors were warped. I asked if that was normal, especially with such low mileage. He told me that it was an ongoing problem that Chrysler new about. When the rotors heated up they were not cooling down properly due to a defect which in turn causes the rotors to warp. He said they instructed to tell owners that the problem was due to wear and tear and that it was not covered by the warranty, therefore passing the expense on to the customer. He also told me that if the customer complained to Chrysler, and only then, would Chrysler fix the problem at no charge and would put the repairs under a "good will warranty". The service manager said he would not put me through the trouble and automatically put it under the "good will warranty". Especially since I have had numerouse other problems with the Jeep since the first day I drove it off the lot. I've had the check engine light come on 4 times. Each time it was a different deffective part. I've also had electrical problems which caused the dome lights to flash on and off, all sorts of beeping noises and numerous other distractions in the interior. It's also left me stranded on the new jersey turnpike.

2002 Jeep Grand Cherokee with defective brake rotors. Customer states that she has had the brakes repaired and replaced on 2 separate occasions. Consumer wants reimbursement for the repairs.

The contact owns a 2002 Jeep Grand Cherokee. While driving 40 mph, the brake pedal and steering wheel pulsated when the brakes were applied. The rotors were previously regrounded at the dealer, however, the failure continued. The dealer replaced the brake pads and rotors. The failure mileage was 14,131 and current mileage is 32,899. Updated 01-15-08. Updated 12/12/07.

Bought a new 2002 Jeep Grand Cherokee (VIN: 1j4gw48s82c308829) the ft. Brake rotors have warped for the second time in 30,000 miles. Driving with these warped rotors causes the steering wheel to shake violently and brake application at the wheels to be uneven. This is a very unsafe condition especially on wet or icy surfaces. The dealer refuses to replace the rotors under warranty. A call to Chrysler customer service produced the same result, no warranty replacement. The dealer & manufacturer insist on calling this a "worn brake" problem when in fact it is the result of defective brake rotors. It should be noted that the ft pads & rotors were replace once already under warranty at 11,000 miles due to warped rotors, the pads at this time show less than 50% wear. This is the same problem that effected 1996 Grand Cherokees, that defect resulted in an official recall and reimbursement for those who have paid to have the defective rotors replaced. I feel this series of Grand Cherokee warrants the same recall. This is a serious safty issue.

Dealer replaced at 14,000 miles the front rotors and pads. At 20,000 miles fronts rotors were resurfaced, and at 26,000 miles rotors were resurfaced once again.