Three problems related to instrument cluster/panel have been reported for the 2014 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Grand Cherokee based on all problems reported for the 2014 Grand Cherokee.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated notice that the upper leather instrument panel cover was delaminating and separating causing bubbles in the instrument panel and making hard to see. The vehicle was taken to the dealer, and they stated that the vehicle was experiencing similar failure as service bulletin 23-036-19 but that it already had expired. The vehicle was not repaired. The manufacturer was contacted, and they stated the vehicle was not added on to the service bulletin 23-036-19. The failure mileage was 123,000.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and occupied, the contact became aware that the instrument panel was detaching from the vehicle. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the instrument panel needed to be replaced. The instrument panel was replaced; however, the failure reoccurred. The vehicle was taken back to the deale,r where the same repairs were completed; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 54,400.
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed on the highway, the instrument cluster became inoperable. The vehicle was taken to the dealer but was informed by the dealer that they could not diagnose the failure due to the instrument cluster not turning on. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall, and the vehicle was out of warranty coverage. The failure mileage was 94,000.