Two problems related to vehicle shudder have been reported for the 2015 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Jeep Grand Cherokee based on all problems reported for the 2015 Grand Cherokee.
The contact owns a 2015 Jeep Grand Cherokee. After switching to the park position, the vehicle suddenly moved or rolled backwards. Also, while driving at various speeds, the transmission would switch out of gear and would not accelerate. The vehicle also experienced a clunking noise when switching from second, third, and fourth gears. The vehicle was taken to the dealer and the valve body was replaced. After replacing the valve body, a clunking noise and jerking were present when downshifting. While accelerating up a hill, the vehicle would vibrate when shifting gears. In 2013, the vehicle was serviced per NHTSA campaign number: 16v24000 (power train). The manufacturer was notified of the failures. The failure mileage was 5,000.
There are a total of three incidents that had occurred, all within a couple months of each other. The first incident happened late December/ early January. Finishing up work I leave the building and start my car up. When I put it in reverse, to pull out, the Jeep lurched violently forward colliding with the cement barrier. I took it to the dealership where they held on to my car for several weeks, refusing to disclose any information to me about the status of my vehicle. Once they returned my Jeep to me they concluded nothing was wrong, and declined any financial assistance. The second incident I was driving on the highway, late March during the evening. Admittedly speeding slightly, I was going only five-seven over. And just randomly my Jeep starts accelerating by itself. At its peak I was going 80-85 mph and continued at that speed for several minutes before I was able to regain control of my vehicle. The third incident occurred on may 14th, where I was coming off the ramp about to merge on to the highway, when my car inexplicably kicked in its four-wheel drive and dropped gears in to low. The car violently shuddered to an almost near stop with busy traffic coming from behind, resulting in a very close collision. How it was able to change gears, and why, I have no idea. But I definitely do not feel safe in my vehicle anymore.